Hire the Best Usability Testing Specialists in Maryland

I have spent the last decade in software product development for small privately owned companies and startups. Throughout my career I have worn several hats from QA Analyst to Business Analyst to Project/Product Manager. The last few years my focus has been on implementing and optimizing Zendesk products for clients. This includes, but is not limited to: Email setup and forwarding, user setup, IVR setup, importing organization/client information, macros, creating triggers and SLAs, integrations, automations, creating customized fields, creating and maintaining the ZD Guide, as well as creating customized reporting and implementing AnswerBot. Not only do I have experience with implementing the software, but I was an end user previously as well - so I can provide insight from a workflow/best practices perspective, as well as a technical perspective!

Zero escrow to start and zero locked-in budget until you see real, visible progress on your screen. If hiring on Upwork feels uncertain, consider this a risk-free first step & I'll take one too. I’ll deliver the initial design milestone before you commit a single dollar. 👋 I’m Sabih, a Top Rated & Certified Shopify Expert with 8+ years of hands-on experience designing, developing, and optimizing Shopify stores. I’ve worked on 300+ Shopify websites, helping DTC, Health & Wellness, Skin Care, and eCommerce brands build stores that don’t just look good, they make it easier for customers to trust the brand, find what they need, and actually buy. 𝐀𝐧𝐝 𝐡𝐨𝐧𝐞𝐬𝐭𝐥𝐲, 𝐈’𝐦 𝐧𝐨𝐭 𝐢𝐧𝐭𝐞𝐫𝐞𝐬𝐭𝐞𝐝 𝐢𝐧 𝐦𝐚𝐤𝐢𝐧𝐠 𝐚𝐧𝐨𝐭𝐡𝐞𝐫 “𝐧𝐢𝐜𝐞-𝐥𝐨𝐨𝐤𝐢𝐧𝐠 𝐒𝐡𝐨𝐩𝐢𝐟𝐲 𝐬𝐭𝐨𝐫𝐞.” *𝐈 𝐰𝐚𝐧𝐭 𝐭𝐨 𝐤𝐧𝐨𝐰 𝐰𝐡𝐚𝐭 𝐡𝐚𝐩𝐩𝐞𝐧𝐬 𝐚𝐟𝐭𝐞𝐫 𝐬𝐨𝐦𝐞𝐨𝐧𝐞 𝐥𝐚𝐧𝐝𝐬 𝐨𝐧 𝐢𝐭.* Do they understand the product? Do they trust the brand? Can they find what they’re looking for on mobile? Does the page load before they leave? Is the path to checkout unnecessarily complicated? Those are the things I think about while I design and build. ### What I Can Build & Fix • Custom Shopify Store Design & Development • Figma → Shopify with pixel-accurate, responsive implementation • Custom Shopify 2.0 Themes & Sections • Liquid Development & Advanced Theme Customization • Shopify Plus Solutions • Mobile-First UI/UX • Conversion Rate Optimization (CRO) • Custom Functionality & Shopify API Integrations • App Integrations & Custom App Development • PageFly & GemPages • Print-on-Demand — Printful, Printify, Gooten • Subscriptions — Recharge, Bold • Cart, Product & Inventory Customization • Shopify SEO & Performance Optimization • Klaviyo, Brevo & Omnisend — flows, popups & automation • WooCommerce / Wix / Magento → Shopify Migration • Multi-language & Multi-currency Stores • Shopify Store Management & Technical Support ### The Technical Side Shopify | Shopify 2.0 | Shopify Plus | Liquid | Shopify API | HTML5 | CSS3 | JavaScript | jQuery | JSON | Git | Figma | PageFly | GemPages # But here’s what actually matters... I don’t build a store and disappear. If you’re starting from scratch, I’ll help turn the idea into something real. If your current store isn’t converting, I’ll look at **why before suggesting what to change.** If your developer told you something “isn’t possible,” I’ll look at the actual requirement before giving you the same answer. If you already have a Figma design, I’ll turn it into Shopify without losing the details that made the design work in the first place. And if your store is already doing well, I’m not going to recommend rebuilding everything just because I can. **Sometimes the smartest Shopify project is knowing what NOT to change.** " 𝐖𝐡𝐚𝐭 𝐰𝐨𝐫𝐤𝐢𝐧𝐠 𝐰𝐢𝐭𝐡 𝐦𝐞 𝐥𝐨𝐨𝐤𝐬 𝐥𝐢𝐤𝐞 " → You give me the idea, Figma, reference store, or simply tell me what feels wrong. → I look at the actual problem instead of immediately throwing a list of services at you. → We decide what needs to be designed, built, fixed, or left alone. → I take ownership from the first brief through development, testing, optimization, and launch. You won 📩 𝐈𝐍𝐕𝐈𝐓𝐄 me or send me a 𝐌𝐄𝐒𝐒𝐀𝐆𝐄 with your store URL or idea — let’s talk. Warm regards, Sabih S. Relevant: Web Design | Shopify Web Design | Shopify Expert Upwork | Shopify Developer | Shopify Designer | Shopify Consultant | Shopify Store Builder | Shopify Setup | Shopify Redesign | Shopify Migration | Shopify Customization | Shopify Theme Development | Shopify Online Store 2.0 | Shopify UX/UI | Shopify SEO | Shopify Speed Optimization | Shopify Maintenance | Shopify Support | Shopify Analytics | Shopify Strategy | Custom Web Design | HTML5 | CSS3 | Liquid Coding | Shopify App Integration | Custom Shopify Apps | Shopify CRO | Shopify Plus | Shopify Dropshipping | Shopify Landing Pages | Shopify Sales Funnel | Shopify API | Liquid Developer | Shopify Frontend & Backend | Shopify Metafields | Shopify Automation | Shopify Bug Fixes | Shopify Store Optimization | Shopify Internationalization | Shopify Reports | Shopify Analytics #Expert Shopify Developer #Web Design # Shopify Web Design # Ecommerce Web Design #Shopify #ShopifyDeveloper #ShopifyTheme #ShopifyThemeDeveloper #ShopifyThemeDesigner #ShopifyWebsiteDesign #ShopifyDesigner #ShopifyExpert #ShopifySpecialist #ShopifyAppDeveloper #ShopifyPublicApp #ShopifyPrivateApp #ShopifyStoreSetup #ShopifyMigration #ShopifyStoreRedesign #ShopifyCustomization #ShopifySpeedOptimization #ShopifyPlus #ShopifyDropshipping #ShopifySEO #ShopifyCRO #Ecommerce #EcommerceDeveloper #ShopifyLandingPage #ShopifySalesFunnel #ShopifyPaymentIntegration #ShopifyThirdPartyApps #ShopifyAPI #LiquidDeveloper #ShopifyFrontEnd #ShopifyBackEnd #HTML #CSS #JavaScript #Liquid #ShopifyMetafields #ShopifyAutomation #ShopifyBugFix

Experienced QA Analyst and Certified Project Manager With 11 years as a certified Project Manager (PMP) and Scrum Master, I bring a unique blend of project management expertise and hands-on Quality Assurance experience. My background in guiding cross-functional teams, optimizing processes, and ensuring delivery on time and within budget complements my QA skills in conducting test cases, tracking bugs, and using tools like Jira and Zephyr to support robust testing and quality control. I have successfully performed test cases on Testlio and U-test, reinforcing my understanding of QA methodologies and best practices. Key Skills: Test Planning and Execution Bug Tracking and Reporting (Jira, Zephyr) Test Case Design and Execution (Testlio, U-test) Scope and Risk Management Team Leadership and Collaboration Agile and Waterfall Methodologies Quality Assurance and Control Issue Resolution and Conflict Management Certifications: Project Management Professional (PMP) Why Choose Me for QA? By choosing me for your QA needs, you are hiring a dedicated professional who is committed to delivering quality outcomes through a structured and thorough approach. I bring both the detail orientation of a QA analyst and the strategic mindset of a project manager, ensuring quality and client satisfaction at every step. Let’s work together to enhance your product quality and exceed user expectations. Contact me today to discuss how my skills in QA and project management can contribute to your success.

SOFTWARE QA ENGINEER SUMMARY * Experienced professional in software testing of Web-Based and Mobile applications testing using manual procedures and test automation tools * Solid knowledge and experience in all stages of Software Development Life Cycle (SDLC) and experience in Agile software development environment * Deliver quality products by performing various types of thorough testing (Functional, GUI, Exploratory, Usability, Integration, Performance, Cross-Browser, and Cross-Platform Compatibility, Build Acceptance, Regression, End-to-End, etc.) using a combination of testing methodologies and tools * Extensive experience and knowledge in defect tracking and test management tools (JIRA/Confluence) * Experience in identifying, analyzing, and documenting software defects with extensive analytical skills * Effective communicator with strong attention to accuracy and excellent teamwork abilities * US Employment Authorized