I help business owners get their time back and their online presence noticed.
Over 2 years, I've managed social media accounts, coordinated projects, and run the back-office operations for 10+ clients across e-commerce, coaching, and digital service businesses.
Social Media Management: I plan, create, and schedule content across Instagram, TikTok, Facebook, YouTube, Pinterest, and LinkedIn. I've grown accounts from 500 to 6k+ followers and increased engagement by 78% using Meta Business Suite and Canva for content creation, along with data-driven posting strategies.
Project & Operations Management: I keep projects on track and teams aligned using Asana, Trello, and Notion. From setting up workflows to managing deadlines and deliverables, I make sure nothing falls through the cracks.
Virtual Assistance: Inbox management, calendar coordination, client communication, research, and daily admin support. I keep your business running smoothly using Slack for team communication and Claude for research, writing support, and process documentation.
What sets me apart is that I don't just execute tasks, I bring structure and strategy to everything I touch, so you get organized systems and a stronger brand presence at the same time.
Tools I use: Slack, Asana, Trello, Notion, Canva, Claude, Meta Business Suite Platforms I manage: Instagram, TikTok, Facebook, YouTube, Pinterest, LinkedIn
Let's talk about what's slowing your business down and I'll help you fix it!
Virtual Assistance
Social Media Strategy
Social Media Marketing
Social Media Management
Social Media Content
Social Media Marketing Strategy
Social Media Advertising
Social Media Carousel
Marketing Strategy
Marketing Consulting
Project Management
Creative Strategy
Content Creation
Graphic Design
Growth Strategy
Blog Writing
Digital Marketing Strategy
Marketing Management
Creative Direction
Instagram
Rabia I.
Karachi, Pakistan
$6/hr
5.0
29 jobs
๐๐ฒ๐ฟ๐ฒโ๐ ๐๐ต๐ฒ ๐๐ฟ๐๐๐ต: Founders and Business Owners don't need more tasks on their plate. They need someone reliable who can handle the research, organization, follow-ups, and day-to-day administrative work that keeps everything moving forward.
๐๐๐๐ฉ'๐จ ๐ฌ๐๐๐ง๐ ๐ ๐๐๐ก๐ฅ.
I am a research-driven virtual assistant with a Masterโs degree in Quantitative Sociology and 4+ years of corporate administrative experience. I support founders, consultants, and growing teams by handling research execution, operational support, and coordination so they can make informed decisions and focus on growth.
๐ช๐ต๐ฎ๐ ๐ ๐๐ฟ๐ถ๐ป๐ด ๐๐ผ ๐ฌ๐ผ๐๐ฟ ๐๐๐๐ถ๐ป๐ฒ๐๐
๐น Research & Business Intelligence
I help businesses gather, organize, and analyze information so they can make better decisions.
โข Market Research
โข Competitor Research
โข Audience Research
โข Online Research
โข Social Listening
โข Academic & Qualitative Research
โข Data Collection & Analysis
โข Research Reporting
๐น Administrative & Executive Support
I help keep operations organized and ensure important tasks don't get overlooked.
โข Inbox & Email Management
โข Calendar Management
โข Scheduling & Coordination
โข Meeting Support
โข Data Entry & Documentation
โข CRM Updates
โข File Organization
โข Reporting & Administrative Support
๐น Operations & Project Coordination
I bring structure to projects, processes, and daily workflows.
โข Task Tracking
โข Process Documentation
โข Spreadsheet Management
โข Project Coordination
โข Team Communication Support
โข Workflow Organization
๐น Tools & Platforms
Google Workspace โข Microsoft Excel โข Google Sheets โข Canva โข HubSpot โข Zoho CRM โข Notion โข Trello โข Asana โข Mondaydotcom
๐นAnalytical Stack
SPSS, Excel, Power BI, Qualtrics, SurveyMonkey, Typeform, advanced statistical modeling and data visualization tools.
๐ช๐ต๐ ๐๐น๐ถ๐ฒ๐ป๐๐ ๐๐ป๐ท๐ผ๐ ๐ช๐ผ๐ฟ๐ธ๐ถ๐ป๐ด ๐ช๐ถ๐๐ต ๐ ๐ฒ
โ Detail-oriented and highly organized
โ Strong research and analytical skills
โ Clear and professional communication
โ Reliable and deadline-driven
โ Proactive and resourceful
โ Committed to quality work
Recent projects include social listening for a UK-based wellness startup, international talent sourcing, influencer research, lead generation, dashboard reporting, and administrative support for growing businesses.
I don't just complete tasks, I help create clarity, organization, and momentum so your business can operate more efficiently.
If you're looking for a dependable Virtual Assistant who can support your research, operations, and administrative needs, I'd love to help.
Keywords to help you find me:
Market Research, Market Analysis, Market Sizing, TAM SAM SOM, Competitive Analysis, Business Analysis, Data Analysis, Business Intelligence, Quantitative Research, Qualitative Research, Quantitative Analysis, Data Science, Customer Discovery, Consumer Research, Customer Experience Research, Audience Segmentation & Targeting, Company Research, Research Methods, Topic Research, Online Research, Go To Market Strategy, Product Market Fit, Feasibility Study, Survey Design, Statistical Analysis, Research Papers, Marketing Strategy, Microsoft Excel, Brand Research, Research Papers, Content Writing, Internet Survey
Customer Service
Microsoft Excel
Virtual Assistance
Online Research
Market Research
Brand Research
Influencer Research
Competitive Analysis
Documentation
Calendar Management
Social Listening
Email Management
Customer Relationship Management
Topic Research
List Building
Keyword Research
Online Market Research
Email Support
Market Trends
Industry Research
Tasleem B.
Karachi, Pakistan
$5/hr
4.8
68 jobs
I help businesses save time and grow faster through lead generation, data entry, CRM management, and virtual assistant support.
With 5+ years of experience, 60+ completed projects, and a 100% Job Success Score on Upwork, I specialize in building verified prospect lists, maintaining accurate databases, conducting web research, and supporting day-to-day business operations.
Services I provide:
โ Lead Generation & List Building
โ LinkedIn Research & Prospecting
โ Data Entry & Data Cleaning
โ CRM Management (HubSpot, Salesforce, Zoho)
โ Virtual Assistant Support
โ Data Annotation & Image Labeling
โ Market Research & Contact Verification
I focus on accuracy, organization, clear communication, and dependable delivery. Whether you need qualified leads, clean CRM data, research support, or ongoing administrative assistance, I provide reliable solutions that help your business operate more efficiently.
Administrative Support
Data Entry
Lead Generation
List Building
Data Cleaning
Email Marketing
Market Research
LinkedIn Lead Generation
Online Market Research
Data Mining
LinkedIn Sales Navigator
Email List
Data Extraction
CRM Software
Contact List
Real Estate Virtual Assistance
Prospect List
B2B Lead Generation
Data Collection
Ria K.
Karachi, Pakistan
$12/hr
5.0
11 jobs
Hey there! Iโm Ria - a reliable, people-first virtual assistant and customer support specialist with a passion for keeping things organized and running smoothly behind the scenes.
Iโve worked with businesses of all kinds, assisting with daily operations, providing thoughtful and efficient customer support, managing inboxes, organizing schedules, and ensuring nothing falls through the cracks. I take pride in creating order out of chaos and bringing clarity and calm to busy teams.
๐ผ What Iโm Great At
โข Customer Support
โข Virtual Assistance
โข Sales Support & Order Processing
โข Inbox & Calendar Management
โข Project Coordination & Task Tracking
โข Research & Lead Scraping
โข CRM Management & Client Tracking
โข Data Entry & File Organization
โข Lead Generation & Outreach
โข Administrative Support
โข Social Media Assistance
โข Market & Competitor Research
โข Customer Retention Support
Let's team up - you focus on the vision, I'll handle the rest.
Customer Service
Virtual Assistance
Community Management
Client Management
Customer Development
Appointment Setting
Sales & Marketing
Business Development
Content Writing
Project Management
Muhammad Uzair A.
Karachi, Pakistan
$5/hr
5.0
2 jobs
I am a dedicated Cold Caller and Lead Generation Specialist with experience in outbound sales, appointment setting and customer outreach. I help businesses connect with potential clients through professional communication and effective sales techniques.
My expertise includes cold calling, lead qualification, appointment scheduling, CRM management and customer relationship building. I am confident in handling objections, generating interest and converting prospects into qualified leads.
I am reliable, goal-oriented and committed to delivering high-quality results while maintaining a positive customer experience. Whether you need lead generation, appointment setting, or Telesales support, I am ready to help grow your business.
Virtual Assistance
Appointment Setting
Sales & Customer Service
Real Estate Cold Calling
B2B & B2C Outreach
Real Estate Lead Generation
Telemarketing
Motivated Seller Lead Generation
Investor Lead Generation
Lead Qualification
CRM Management (GoHighLevel, Podio, REsimpli, BatchLeads, HubSpot, XLeads, Excess Elite)
Virtual Assistance
Appointment Setting
Appointment Scheduling
Lead Generation
Telemarketing
Real Estate
Real Estate Acquisition
Real Estate Closing
Real Estate Lead Generation
Real Estate Virtual Assistance
Zoho CRM
CRM Automation
HighLevel
HubSpot
Cold Calling
Sales
Basir K.
Karachi, Pakistan
$4/hr
5.0
2 jobs
๐๐๐ฅ๐๐จ๐ฆ๐ ๐ญ๐จ ๐๐ฒ ๐๐ซ๐จ๐๐ข๐ฅ๐ !
I am a dedicated Customer Service Professional with a Bachelorโs degree in Computer Science and over 3+ years of hands on experience in customer support, e-commerce operations, social media moderation, and chargeback/dispute management. My focus is simple: helping businesses deliver exceptional customer experiences while improving efficiency and reducing workload.
๐๐๐๐ ๐๐๐ฅ๐ฉ ๐๐๐ง๐๐ ๐ข๐ง๐ ๐๐ฎ๐ฌ๐ญ๐จ๐ฆ๐๐ซ ๐๐ง๐ช๐ฎ๐ข๐ซ๐ข๐๐ฌ ๐จ๐ซ ๐๐ข๐ฌ๐ฉ๐ฎ๐ญ๐๐ฌ?
I can take that pressure off your team. Iโve supported businesses across fashion, fintech, Truck Dispatch(Logistics), and real estate, handling everything from routine customer queries to complex dispute resolutions. My approach is fast, professional, and always focused on customer satisfaction and retention.
๐๐จ๐ฐ ๐ ๐๐๐ง ๐๐ฎ๐ฉ๐ฉ๐จ๐ซ๐ญ ๐๐จ๐ฎ๐ซ ๐๐ฎ๐ฌ๐ข๐ง๐๐ฌ๐ฌ:
โข Email, Phone & Live Chat Support
โข Handling Customer Queries, Refunds & Returns
โข Chargeback & Dispute Management (PayPal, Shopify, Klarna)
โข E-commerce Store Support & Order Management
โข Order Processing, Tracking & Shipping Updates
โข Ticketing System Management
๐๐จ๐จ๐ฅ๐ฌ ๐ ๐๐จ๐ซ๐ค ๐๐ข๐ญ๐ก:
Zendesk | Gorgias | Freshdesk | Zoho CRM | GoHighLevel CRM | Shopify
Slack | Asana| Google Workspace | LiveChat | Discord | Skype | Rocket Reach | Apollo
๐๐ก๐๐ญ ๐๐จ๐ฎ ๐๐๐ง ๐๐ฑ๐ฉ๐๐๐ญ:
โ Fast and professional communication
โ Strong problem-solving for complex customer issues
โ Accurate product and order handling
โ Improved customer satisfaction and retention
โ Reliable support across multiple channels
๐๐๐ญโ๐ฌ ๐๐จ๐ซ๐ค ๐๐จ๐ ๐๐ญ๐ก๐๐ซ:
If youโre looking for someone who can handle your customer support with consistency, care, and professionalism, Iโm ready to help your business run more smoothly.
Feel free to send me a message to discuss your needs.
Many thanks,
Basir Aftab
Administrative Support
Customer Service
Data Entry
Email Communication
Virtual Assistance
Customer Satisfaction
Online Chat Support
Refund Processing
Shopify
CRM Software
Ecommerce Support
Customer Onboarding
Artificial Intelligence
Sales Strategy
Sales Operations
Apollo.io
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