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Microsoft 365 a mess? I fix SharePoint and Teams sprawl, stuck migrations, manual approvals, Power Automate workflows, and Copilot/AI readiness so your business runs from one clean system. I am one of North America's most experienced Microsoft 365 and SharePoint architects. For over 20 years, I have turned complex, fragmented environments into connected, governed digital workplaces people can actually run. Clients use me as both an M365 architect and SharePoint guru because I see business process, information architecture, security, migration, automation, and AI as one problem. Show me how your business works and I will find the cleanest, most maintainable path through it. **Microsoft 365, SharePoint, Teams & modern workplace** • SharePoint Online architecture, intranet design, hub sites, document management, libraries, lists, metadata, content types, taxonomy, search, navigation, sharing, permissions, branding, JSON formatting, modern UX, accessibility, dashboards, provisioning, lifecycle management, and site modernization • Microsoft Teams collaboration, workspace design, channels, external sharing, guest access, Teams governance, adoption, lifecycle automation, Teams Voice, Teams Phone, and Direct Routing • Office 365 / M365 across OneDrive, Exchange Online, Outlook, Microsoft Forms, Viva, Planner, Power BI, and Entra ID **Automation, Power Platform & business process** • Business automation, business process automation, and workflow automation for intake, approvals, onboarding, document generation, email automation, task routing, reporting, exception handling, audit trails, and human review • Power Automate, Power Automate Administration, Power Apps, Power Platform, Dataverse, APIs, webhooks, custom connectors, Microsoft Graph API, PowerShell, and PnP PowerShell • Workflow recovery, flow troubleshooting, legacy workflow modernization, InfoPath replacement, Nintex replacement, forms automation, data integration, system integration, and maintainable low-code solutions **Copilot, ChatGPT, AI agents & AI automation** I move organizations from AI experiments to production workflows: Microsoft 365 Copilot, Copilot readiness assessments, Copilot Studio, ChatGPT, custom GPTs, AI Agent Development, agentic AI, knowledge base automation, prompt engineering, data readiness, AI governance, guardrails, logging, human-in-the-loop approvals, MCP, API integration, and agents that work across documents, email, tasks, databases, and business systems. AI works when source material, permissions, ownership, and exception paths are clear. I put structure and security around agents so they can summarize, classify, draft, compare, route, update, and notify without becoming another ungoverned system. **Migration, modernization, recovery & coexistence** • Tenant-to-tenant migration, tenant separation, M&A integration, cross-tenant synchronization, B2B collaboration, SharePoint migration, Teams migration, OneDrive migration, Exchange and mailbox migration, file share migration, Google Workspace to Microsoft 365, legacy platform replacement, and post-migration cleanup • Discovery, inventory, mapping, migration waves, pilot, pre-stage, delta sync, cutover, rollback, validation, permissions, metadata, version history, ownership transition, adoption, training, hypercare, and knowledge transfer **Governance, security & compliance** Governance-first design across Microsoft Purview, DLP, retention, sensitivity labels, eDiscovery, legal hold, Conditional Access, MFA, least privilege, external sharing, access reviews, audit logging, Secure Score, data classification, records management, lifecycle policies, risk registers, and remediation. **Proof from real environments** • Led a 52TB SharePoint Online modernization across 30 departments, including information architecture, metadata, migration, governance, automation, training, and adoption • Delivered tenant separations and Microsoft 365 migrations involving 3,000+ users/mailboxes and multi-terabyte content, plus migration recovery when previous moves left environments unusable • Designed SharePoint lifecycle and governance remediation for a 5,000+ site estate, plus legal intake, onboarding, document, reporting, email/security, and cross-platform automation for regulated organizations • Worked across Fortune 500, government, financial services, healthcare, legal, education, energy, retail, manufacturing, nonprofits, enterprise, and mid-market organizations I start with discovery and current-state mapping, then create future-state architecture, a roadmap, risk register, implementation plan, and clear scope. I deliver the documentation, runbooks, testing, UAT, training, and handoff your team needs to support it. If your workplace is messy, manual, half-migrated, hard to govern, or not ready for AI, bring me the whole problem. I will simplify it, automate what should be automated, reduce risk, improve collaboration, save time, and reduce errors.

IT Infrastructure Consultant | FortiGate | Proxmox | Microsoft 365 | Windows Server | MSP Support A result-driven IT Infrastructure Specialist with strong expertise in secure data center operations, enterprise storage, virtualization, and Microsoft platforms. Specialized in designing high availability, secure, and scalable environments with a strong focus on FortiGate security, Proxmox virtualization, Windows Server, and Microsoft 365 services. 🔹 Data Center & Infrastructure Deployment Designs and manages enterprise data center environments with a strong emphasis on storage availability, redundancy, scalability, and security. Ensures resilient infrastructure through capacity planning, fault tolerance, and best practice architecture. 🔹 Virtualization & Storage Advanced expertise in Proxmox VE, including clustering, HA, and storage integration (ZFS, Ceph, SAN/NAS). Strong working knowledge of Hyper V and VMware for hybrid and legacy environments, optimizing compute and storage efficiency. 🔹 Enterprise Storage (SAN / NAS) Designs, deploys, and manages SAN and NAS storage solutions to support virtualized workloads, file services, and backups. Ensures high performance, data integrity, and seamless integration with Proxmox, Windows Server, and backup platforms. 🔹 Network & Perimeter Security 🔹 Fortinet (FortiGate, FortiSwitch, FortiAP) Advanced expertise in Fortinet FortiGate firewall deployment and administration, including complex firewall policies, NAT, security profiles (IPS, AV, Web Filtering, Application Control), and deep packet inspection. Strong experience configuring SSL VPN, IPsec VPN, and Site-to-Site VPN for secure remote access and multi-branch connectivity. Skilled in integrating and managing FortiSwitches and FortiAPs through FortiGate (Security Fabric), implementing VLAN segmentation, SD-WAN, high availability (HA), traffic shaping, and advanced troubleshooting for performance optimization and stability. 🔹 Cisco (L2/L3 & Wireless) Experienced in configuring Cisco Layer 2/3 switches (VLANs, inter-VLAN routing, OSPF, STP, ACLs, QoS) and enterprise network design. Skilled in deploying and optimizing Cisco wireless infrastructure with secure SSID configuration. 🔹 SonicWall, OPNsense & pfSense Proficient in firewall deployment, NAT, IPsec/OpenVPN, IDS/IPS, multi-WAN failover, and secure remote access. Strong in designing secure and reliable perimeter network solutions. 🔹 Ubiquiti (UniFi) Hands-on experience with UniFi UDM Pro, Switches, and Access Points, including Site Magic, IPsec, and OpenVPN configuration. Skilled in deployment, optimization, security hardening, and high-availability setups. 🔹 Endpoint & Data Protection Manages endpoint and data security using FortiClient EMS, Microsoft Defender, and Kaspersky Antivirus, ensuring protection of servers, storage systems, and user endpoints. 🔹 Windows Server & Core Infrastructure Services Extensive experience with Windows Server (2003–2025), including deployment, migration, and administration of core enterprise services: • Active Directory (AD DS), DNS, and DHCP • Group Policy (GPO) & Security Hardening • Remote Desktop Services (RDS) • Hyper-V Virtualization • IIS Web Server • File & Print Services, DFS, and Storage Services • Active Directory Certificate Services (AD CS) • Windows Server Backup & Failover Clustering • WSUS & Patch Management Strong background in building secure, highly available identity, access, application, and storage infrastructure for enterprise environments. 🔹 Microsoft 365, Email Security & Identity Management Administers Microsoft 365, Entra ID (Azure AD), and Microsoft security services, including: • Exchange Online & Microsoft Purview (Email Security, DLP, Anti-phishing, Anti-spam) • Teams • SharePoint Online • OneDrive • Microsoft Defender for Endpoint & Microsoft Defender for Office 365 • Email Migration Implements identity, access, and data governance policies while enhancing productivity using Microsoft Copilot for Business. 🔹 Backup & Disaster Recovery Designs and maintains backup and disaster recovery solutions using Veeam, Veritas NetBackup, and Proxmox Backup Server. 🔹 Cloud & Hybrid Infrastructure Supports hybrid deployments across Azure, AWS, Google Cloud, Hetzner, PhoenixNAP, and Contabo, integrating on-prem storage and Proxmox workloads with cloud services. 🔹 Monitoring & Performance Optimization Monitors infrastructure, storage, and network health using PRTG, Zabbix, and SolarWinds, enabling proactive issue detection and rapid resolution. 🔹 Additional Expertise Strong background in IT Support & Helpdesk Operations, including ticketing system management, SLA handling, and leading IT support teams to deliver efficient and high-quality service. Proficient in DNS management, web hosting services, SSL configuration, and deployment. #Microsoft 365 #MSP Support #FortiGate #Proxmox VE #IT Support #Veeam #Windows Server #FortiClient EMS #Systems Administrator #OPNsense #pfSense

Small businesses don't have time for IT problems — and they shouldn't have to. I help small business owners offload the complexity of their IT infrastructure so they can focus on running their business, not troubleshooting it. With over 10 years of hands-on experience, I provide end-to-end IT support across cloud, networking, and systems administration — from a single urgent fix to ongoing managed support. Cloud Migration & M365 Administration I handle complete Google Workspace to Microsoft 365 migrations (and vice versa) — mailboxes, calendars, contacts, and shared drives — with zero data loss and minimal disruption to your team. Post-migration, I can stay on to manage your M365 tenant, user accounts, licensing, and security policies so everything keeps running smoothly. Network Setup & Security I design and deploy reliable business networks using UniFi, configure secure remote access via WireGuard/Headscale VPN, and set up enterprise Wi-Fi — built to handle real workloads without dropping out. Whether you're moving offices or setting up from scratch, I get it done right the first time. Cloud Infrastructure (Azure / AWS) From provisioning virtual machines and managing cloud storage to configuring networking and databases, I keep your cloud environment lean, secure, and cost-efficient. I've deployed and maintained infrastructure for businesses across manufacturing, real estate, and professional services. IT Support & Helpdesk I provide dependable remote and onsite support across Windows, macOS, and Linux — using RMM tools and ticketing systems like Freshdesk to resolve issues fast and keep your team productive. Think of me as your on-call IT department without the overhead of a full-time hire. Credentials & Background Google IT Support Professional Certificate | Diploma in Information Technology Fluent in English, Hindi, Gujarati, and Swahili — great for diverse or globally distributed teams. Based in Calgary, MST — available for both one-time projects and long-term contracts. If your business needs reliable IT that just works, let's connect.

Results-driven IT Infrastructure & Cybersecurity Specialist with extensive experience in Windows Server administration, system administration, enterprise IT support, and network security. Skilled in managing servers, workstations, cloud platforms, and remote IT environments with a strong focus on performance, security, and automation. Certified in ConnectWise, Kaseya, NinjaOne, and Cisco CCNA technologies, with proven expertise in delivering reliable remote technical support and long-term IT solutions for businesses worldwide. Core Expertise -Windows Server Administration -System Administration -Server & Workstation Maintenance -Patch Management & System Updates -Automation Software Deployment -Microsoft 365 / Office 365 Configuration -MAC & Windows Administration -Cybersecurity & Network Security -Technical Support & Remote IT Assistance -Ethical Hacking using Linux -VMware & vSphere Virtualization -ConnectWise & Kaseya Administration -NinjaOne, Autotask, HaloPSA & RMM/PSA Tools -Active Directory Management -DNS, Domain & Hosting Management -Synology NAS Support -Email Migration Services -Vulnerability Assessments -Security Assessment Reporting -WordPress & Website Design Certifications & Technical Strengths -ConnectWise Certified Engineer -Kaseya Certified Engineer -NinjaOne Certified Engineer -Cisco Certified (All CCNA Certifications) -Cybersecurity & Network Security Certifications -ITIL,CISSP,CISM,CISA etc I provide complete remote IT support with flexible availability and a proactive approach to resolving technical challenges efficiently. My expertise includes securing enterprise networks, managing IT infrastructures, implementing cybersecurity best practices, and optimizing business operations through advanced RMM and automation tools. I am committed to building long-term professional relationships by delivering high-quality solutions, maintaining excellent communication, and consistently exceeding client expectations. With strong analytical skills, dedication, and the ability to perform under tight deadlines, I help organizations improve operational efficiency, strengthen security, and achieve their business goals successfully.

I am a Senior IT Infrastructure & Systems Administrator with 20+ years of proven experience delivering reliable, secure, and scalable IT solutions for businesses across banking, government, healthcare, retail, and enterprise environments. My expertise spans Windows Server administration, network infrastructure, firewall security, cloud services, virtualization, and end-user support. I have successfully worked with large enterprises (IBM, financial institutions, government agencies) as well as small and mid-sized businesses, ensuring systems remain secure, stable, and high-performing. 🔹 Core Expertise: - Windows Server Administration (2003–2022): Active Directory, GPO, DNS, DHCP, WINS - Firewall & Network Security: Fortinet, SonicWall, WatchGuard, pfSense, Sophos, Palo Alto - VPN Solutions: Client-based VPNs & Site-to-Site VPNs (configuration, user access, troubleshooting) - Cloud & Collaboration: Microsoft Azure, Microsoft 365, Exchange, SharePoint, Teams - Virtualization: VMware, Hyper-V - Backup & Disaster Recovery: Veeam, CrashPlan, Windows Backup, Robocopy - Networking: LAN/WAN, switches, routers, cabling (Cat5/Cat6/Fiber), Wi-Fi - Monitoring & Support Tools: SolarWinds, ConnectWise, Freshworks, RDP, TeamViewer, VNC 🔹 What I Do Best: - Install, configure, upgrade, and migrate Windows Servers and Active Directory environments - Design and secure network and firewall infrastructures - Configure and manage VPN access for remote and on-site users - Troubleshoot complex system, network, and hardware issues - Perform server migrations, patching, firmware updates, and system hardening - Deliver reliable IT break/fix and ongoing managed support - Provide clear documentation, handover notes, and user training 🔹 Why Clients Choose Me: ✔ 20+ years of real-world experience ✔ Strong problem-solving and analytical skills ✔ Comfortable in high-security and regulated environments ✔ Clear communication and professional service delivery ✔ Focus on minimizing downtime and meeting SLAs Whether you need ongoing IT support, server or firewall configuration, VPN setup, cloud migration, or urgent troubleshooting, I bring the experience and reliability to get the job done right the first time. 📌 Let’s connect and discuss how I can support your IT needs.

Remote & On-Site Tech Engineer | 20+ Years in Infrastructure, Support & Cloud Systems I’m Kirk Clark, a seasoned IT Infrastructure Engineer with over two decades of hands-on experience in systems administration, cloud architecture, and technical support. I specialize in delivering scalable, secure, and user-focused solutions across hybrid environments — from enterprise networks to remote operations centres. Whether you need someone to reorganize your network, support your users, or lead a seamless migration, I bring a methodical, transparent, and results-driven approach to every engagement. --- Core Strengths - End-to-end troubleshooting across Windows, macOS, and Linux systems - Microsoft 365, Azure, and AWS cloud deployment and support - AD/Exchange attribute management, PowerShell scripting, and remote diagnostics - VPN setup, endpoint hardening, and network optimization - On-site hardware configuration and remote helpdesk coverage - MSP operations: ticket triage, SLA compliance, and client escalation handling - DNS management, email deliverability, and service account provisioning --- Notable Achievements - Led remote support teams across multiple time zones, maintaining 99.9% uptime - Executed enterprise-wide migrations with zero data loss and minimal downtime - Developed automation scripts that reduced ticket resolution time by 40% - Delivered Tier 2/3 support for high-availability environments and critical infrastructure - Supported government, SME, and cross-border clients with documented, repeatable solutions Education & Training - Associates in Information Technology (2024) - ATHE Level 4 Diploma in Computing (2021) - Certificate in Network Security (CEIT, Guyana, 2019) - Ongoing training in cybersecurity, cloud architecture, and systems administration --- I’m available for both remote and on-site engagements across Canada and internationally. Let’s connect and explore how I can help stabilize your systems, empower your users, and future-proof your operations.