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Microsoft 365 & IT Infrastructure Specialist with 7+ years of experience providing remote IT support for MSPs, SMBs, and enterprise environments. I help businesses maintain secure, reliable, and efficient IT operations by managing Microsoft 365 environments, supporting end users, and resolving technical issues quickly. My expertise includes Microsoft 365 Administration, Exchange Online, Entra ID (Azure AD), Intune, Windows Server, Active Directory, DNS, Microsoft 365 Security & Compliance, MFA deployment, user and license management, mail flow troubleshooting, and Microsoft 365 migrations. I have extensive experience supporting users, devices, servers, and cloud environments, ensuring smooth day-to-day operations while minimizing downtime. I am proficient in ticket-based MSP environments and regularly work with remote management and monitoring tools such as NinjaRMM, providing fast and reliable issue resolution. Key Areas of Expertise: ✔ Microsoft 365 Administration & Support ✔ Exchange Online & Mail Flow Troubleshooting ✔ Entra ID (Azure AD) & Identity Management ✔ Intune Device Management & Endpoint Administration ✔ Windows Server & Active Directory ✔ User, Group & License Management ✔ MFA, Security Policies & Access Control ✔ Microsoft 365 Migrations & Tenant Support ✔ Remote IT Support for MSPs & SMBs ✔ IT Infrastructure Administration & Troubleshooting I am known for strong troubleshooting skills, clear communication, and the ability to work independently while delivering excellent support to end users and IT teams. If you're looking for a dependable Microsoft 365 and IT Infrastructure professional to support your business, optimize your IT operations, and resolve technical challenges efficiently, I’d be glad to help.

I help businesses manage and secure Microsoft 365, Intune, Entra ID, Exchange Online, and Endpoint environments with a focus on stable operations, secure access, and fast issue resolution. I currently serve as the IT Administrator supporting India and USA operations, handling user lifecycle management, device compliance, email administration, identity and access control, server support, and security operations. My work includes Intune device management, Conditional Access, MFA, SSO, Exchange Online administration, mail flow troubleshooting, SPF/ DKIM/ DMARC, Microsoft Defender, Windows Server support, and remote IT troubleshooting. What I can help you with: • Microsoft 365 Administration User management, licensing, Exchange Online, Teams, OneDrive, SharePoint setup and troubleshooting. • Intune & Device Management Device enrollment, compliance policies, app deployment, endpoint security configuration. • Entra ID (Azure AD) & Access Control SSO, MFA, Conditional Access, user lifecycle management, SCIM provisioning. • Email & DNS Configuration Mail flow issues, Outlook troubleshooting, SPF, DKIM, DMARC setup and fixes • Endpoint Security Microsoft Defender setup, policy configuration, alert handling, device protection • Windows Server & AD Support Active Directory, Group Policy, permissions, server troubleshooting. • Network & Firewall Support Fortigate firewall configuration, VPN setup, basic network troubleshooting • Remote IT Support Fast issue resolution via remote tools like logmein rescue and teamviewer, user support, system troubleshooting.

I am a Microsoft 365 Engineer and Consultant with over 10 years of hands-on experience delivering end-to-end solutions for enterprise environments. I’ve worked with leading IT organizations like Wipro Technologies, Tata Consultancy services and HCL Technologies, supporting and managing complete Microsoft 365 ecosystems. My expertise covers Microsoft Exchange Online, SharePoint Online, Teams, OneDrive, Entra ID (Azure AD), Intune, Microsoft purview Security & Compliance Center, Conditional Access, MFA, mail flow, user administration, and overall Microsoft 365 administration. I specialize in tenant configuration, migration, troubleshooting, and user adoption training. Whether you need technical support, tenant setup, hybrid configuration, or customized Microsoft 365 training for your team, I can help streamline operations and improve productivity. I hold certifications in Microsoft 365 and Security & Compliance, ensuring best practices in governance, data protection, and secure collaboration across your organization. I’m passionate about helping businesses leverage the full potential of Microsoft 365 combining technical precision with practical, user-friendly guidance.

🤝 Microsoft Partner Program Consultant | Solution Designations | Azure Marketplace | Expert MSP Audit Support As a Microsoft Partner Program Specialist, I help Microsoft partners streamline and grow their practices by managing their end-to-end partnership journey with Microsoft. I assist partners in: Setting up and optimizing their Microsoft Partner Center profiles Publishing solutions on Azure Marketplace and AppSource Achieving Microsoft Solution Designations (Data & AI, Digital App Innovation, Infra, Security, etc.) Preparing for Advanced Specializations and Azure Expert MSP Audits Streamlining operations and aligning incentives (CPOR, PAL, MCI, etc.) With experience helping 20+ Microsoft partners achieve Advanced Specializations and Expert MSP status, I ensure your partnership runs smoothly, compliantly, and strategically — unlocking maximum visibility and incentives from Microsoft.

As a dedicated and customer‑focused IT Specialist, I deliver end‑to‑end cloud, infrastructure, and security solutions that help businesses stay productive, secure, and future‑ready. With 14+ years of hands‑on experience across Microsoft 365, Azure, Intune, Windows Server, and enterprise security, I ensure every client receives reliable, efficient, and scalable IT outcomes. My approach is simple: 👉 Maximize uptime 👉 Strengthen security 👉 Enhance user experience 👉 Deliver consistent, proactive IT support 🔹 Core Areas of Expertise ☁️ Cloud & Modern Workplace Microsoft 365 / Office 365 Administration Exchange Online, Teams, SharePoint, license management, and tenant optimization. Exchange Online Migration Cutover, Staged, and Hybrid migrations — seamless mailbox transfers with zero downtime. Azure Cloud Services Virtual Machines, Web Apps, Storage, Recovery Services Vault, Service Bus, and cost optimization. Azure Active Directory (AAD) Secure identity management with Conditional Access, MFA, SSO, and role-based access. Microsoft Intune / Endpoint Manager Device compliance, security baselines, configuration profiles, app deployment, and mobile device management. Windows Autopilot Zero‑touch provisioning, standardized device rollout, automation, and endpoint readiness. Email Security Anti‑spam/anti‑phishing configuration, Defender for Office 365, DKIM, DMARC, SPF hardening, and secure mail flow. G Suite / Google Workspace Setup, migration, administration, and workflow improvements. 🏢 On-Premises Infrastructure Windows Server (2003–2025) – Installation, configuration, patching & optimization Active Directory Domain Services (ADDS) – Group Policy, DNS/DHCP, domain hardening RDS (Remote Desktop Services) – Secure remote access setup WDS (Windows Deployment Services) – Automated OS deployment File, Print & Application Servers – Centralized, secure, and optimized configurations Desktop Support (L1–L3) – Fast & proactive issue resolution for all end-user environments 🔒 Network & Security Solutions Firewall Configuration & Management Expertise in WatchGuard, Fortinet, security policies, VPN, traffic rules, and threat prevention. Azure Security Center & Microsoft Defender Threat analytics, vulnerability management, secure score improvements, and compliance enforcement. Backup & Recovery Solutions DPM, Symantec Backup Exec, Windows Server Backup, Datto, MSP360 — complete continuity planning. Access Control & System Hardening BitLocker, GPO security, RBAC, and best-practice-driven security design. ⚙️ Additional Skills Server & Network Performance Optimization Virtualization & Hybrid Cloud Integrations (On‑prem + Azure) Incident, Problem & Change Management (L1/L2/L3) Root Cause Analysis & Long-term Fix Implementation 🚀 Why Work With Me? ✔️ 12+ years of real-world IT experience ✔️ Strong Microsoft 365 & Azure technical background ✔️ Proven ability to design secure, stable & high-performing infrastructures ✔️ Excellent communication, documentation, and client service ✔️ Commitment to reliability, transparency & continuous improvement 🤝 Let’s Work Together Whether you need Exchange Online migration, Autopilot deployment, Microsoft 365 management, Azure setup, firewall configuration, Windows Server optimization, or ongoing tech support, I can help you build a secure, efficient, and future-ready IT environment. 📩 Let’s connect and elevate your IT infrastructure to the next level.

I am an experienced IT Infrastructure Engineer with 15+ years of hands-on expertise in designing, deploying, and managing enterprise IT environments. My specialization includes Windows Server, Active Directory, Hybrid AD with Entra ID, Microsoft 365, Exchange Server, Azure, AWS, and Virtualization. I help businesses modernize their IT infrastructure end-to-end — from on-premises servers and virtualization platforms (VMware/Hyper-V) to hybrid cloud integrations, Azure AD/Entra ID deployments, and modern desktop architecture. I focus on delivering secure, scalable, and resilient hybrid IT solutions that enhance productivity, security, and compliance while supporting business growth. Technical Expertise 🗄️ Windows Server & Active Directory ✅ Install, configure, and manage Windows Server 2003–2025 ✅ DFS, DNS, DHCP, RDS, IIS, RAID, NAS ✅ Group Policy Objects (GPOs), AD replication, backup & restore ✅ Active Directory migrations & consolidations (domains/forests) ✅ Identity Services: ADFS, Azure SSO, MFA, SAML, OAuth, OpenID ✅ AD Security Auditing: BloodHound/SharpHound, Kerberoasting, ZeroLogon ☁️ Microsoft 365 & Cloud Services ✅ Administration of Exchange Online, SharePoint, OneDrive, Teams ✅ Domain & DNS setup: SPF, DKIM, DMARC, MX ✅ Security & Compliance: Defender for Endpoint & O365, DLP, Conditional Access, Sensitivity Labels, Azure Security Policies ✅ Tenant-to-tenant migrations: BitTitan, CodeTwo, SkyKick ✅ Hybrid Deployments: Exchange + O365, ADFS, Azure AD/Entra ID Connect ✅ Modern Workplace Management: Intune, Autopilot, Co-management, Windows 10/11, Windows 365/Cloud PC 🏢 Virtualization & Cloud Platforms ✅ VMware: ESXi, vCenter, vMotion, DRS, HA, NSX, vSAN, vROps ✅ Hyper-V: deployment, migration, clustering, Azure Stack HCI ✅ Azure Virtual Machines | VM Scale Sets | Availability Sets & Zones | ARM Templates | NSGs | Azure Bastion | Load Balancer | Azure Monitor | Backup & Site Recovery | Automation & Auto-Scaling | Hybrid VM Integration | High Availability | Cost Optimization ✅ AWS: IAM, EC2, S3, CloudFormation, cloud migrations 🔒 Security & Vulnerability Management ✅ Penetration testing & vulnerability scanning (Nessus, Qualys, Kali Linux) ✅ Remediation of Windows & AD vulnerabilities (SMB, PrintNightmare, LDAP signing) ✅ Zero Trust Security implementation & Identity Governance ✅ Backup & disaster recovery (StorageCraft, NAS, SkyKick, Quest Recovery Manager, DRaaS) ⚡ Automation & RMM Tools ✅ PowerShell scripting & DSC automation ✅ Graph API & Microsoft 365 automation ✅ RMM tools: Intune, Datto RMM, ConnectWise, NinjaOne, ManageEngine ✅ Endpoint management, application deployment & compliance 📞 Collaboration & Messaging ✅ Teams Phone System & Direct Routing ✅ Exchange Hybrid Architecture & migrations ✅ PBX integration 🏆 Why Work With Me / Achievements / Key Results 🏅 Upwork Top-Rated Expert – recognized for delivering high-quality IT infrastructure and cloud solutions 🏅 Certified IT Infrastructure Expert – Microsoft, Azure, AWS, VMware, and Security certifications 🏅 23K+ hours worked – extensive hands-on experience with diverse enterprise projects 🏅 $400K+ earned – proven track record of client satisfaction and successful project delivery 🏅 Enterprise & Cloud Expertise – implemented hybrid AD, Azure, Microsoft 365, VMware, and AWS solutions for multiple organizations 💡 Online Consultation Available ⭐ Review your IT environment ⭐ Identify challenges & solutions ⭐ Create a custom step-by-step action plan 📅 Schedule your consultation directly on Upwork at your convenience. Whether you need full project delivery or expert guidance, I ensure your IT infrastructure is secure, efficient, and optimized for growth.