CallCentric

Looking for someone to help you grow your business? How about a team of professionals doing customer service and sales in various industries for the last 15 years? This is exactly who we are! CallCentric will take any administrative tasks off your hands so you can focus on what you do best - growing your business. If you're struggling with the volume of calls, orders or tickets, we have lots of free hands to help with this. It's just about time to take that stress off your shoulders and let us do our job to help you succeed. If you're a small company or just getting started, our managers would be happy to review the whole cycle of customer interaction and take it to the new level. We can even organize your customer service from scratch: review your Shipping Policy and Return Policy, make customer service guidelines, set up canned responses, urgent tickets flagging, ticket views by priority or issues involved, etc. Our unique service is something we call "Your Team". "Your Team" is a team of people that are selected from our current staff or found specifically for your project from our wide pull of assets. The idea behind "Your Team" is to create a team of dedicated people with skills and experience relevant for your specific project. Such Team is composed of highly responsible and service-oriented professionals, self-starters who are able to multitask, manage and deliver a wide variety of assignments with fast turnaround and make sure to deliver first class customer experience and over exceed your expectations. If you have any questions or feel uncertain - just invite us to your project and we will be glad to discuss any additional details and clear any doubts.