Automaton

Automaton builds AI agents and automations that run real business operations: lead qualification, customer support, document processing, CRM workflows. Top Rated Plus | 100% Job Success | $400K+ earned | Automating since 2019. Most AI automation agencies appeared within the last two years. We have been building integrations from the ground up for more than twice that long; APIs, webhooks, databases, and workflow automation across 80+ contracts and 4,000+ hours. That history is why our AI builds don't break. An AI agent is only as reliable as the systems it is wired into, and wiring systems together is what we have done from day one. At Automaton, we know when to use AI and when a simpler solution will serve the goal better. Rather than force an AI shaped peg into an automation shaped hole, we make sure AI is only doing what your business actually needs it to do; saving you token costs and removing failure points. We build for businesses of every size. From a platform that powers Broadway musician booking in New York City, to tools that support medical research teams across The United States, live demonstration systems for professional conferences in every major city, intake and housing placement tracking for homeless services in The United Kingdom, and many more. WHAT WE BUILD AI agents and agentic workflows - autonomous and human-in-the-loop agents in n8n and Make.com that triage inboxes, qualify and route leads, update CRMs, and run multi-step processes end to end. AI chatbots grounded in your data (RAG) - support and internal knowledge assistants on OpenAI (GPT) and Anthropic (Claude) that answer from your documents and databases, not generic internet knowledge. Workflow automation - n8n, Make.com, and Zapier builds that eliminate repetitive manual work. Certified Make.com partners since back when it was called Integromat. API and system integration - Airtable, Knack, HubSpot, QuickBooks, Xero, Google Workspace, Google Cloud Run, Formstack, Slack, Bubble, and anything with an API. Custom software rollouts - bespoke software builds, including specialized control platforms like Bitfocus Companion. Automation rescue - we audit and fix brittle Zapier/Make/n8n setups and migrate legacy workflows to AI-native architectures. AI audit - every engagement starts with a process audit: we map your workflow, identify what AI can safely own and where a human should stay in the loop, and quote a fixed scope. Most clients have their first automation live within a week. Automaton was founded by Justin Webb in 2019, when client demand outgrew what one freelancer could deliver. Seven years later, the standard hasn't changed: 100% Job Success, Top Rated Plus, and a 5-star rating. We're not done until the client has exactly what they need.