Shabana's Solution

AI-Assisted Operations & Customer Experience Agency for E-commerce, SaaS & Coaches

Overview

You didn't start your business to spend 6 hours a day answering emails, chasing leads, and updating spreadsheets. That's exactly what we handle for you. Shabana's Solution is a specialist operations agency with 1,000+ hours delivered, a 100% Job Success Score, and a Top Rated Badge on Upwork. We serve e-commerce brands, SaaS companies, and business coaches who need reliable, intelligent support — without the overhead of a full-time hire. What we do differently: We combine experienced human VAs with AI automation tools (Zendesk AI, Zoho CRM, Zapier, GoHighLevel) so your business runs faster, your customers get faster responses, and you get your time back. Our clients typically see: → Response time cut from hours to minutes → 80% reduction in manual admin tasks → Customer satisfaction scores above 95% Ready to hand off the chaos? Let's talk.

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Services

Customer Service & Tech Support

Mailchimp Zoho CRM Canva Virtual Assistant Salesforce CRM Social Media Management LinkedIn Customer Service WordPressCall Support Call Center Management Customer Support Email Technical Support Data Entry Email Handling Administrative Support Virtual AssistantChat Support

Skills

Canva
Online Chat Support
Customer Service
Customer Support
Google Actions
Microsoft Excel
Zendesk
Zoho CRM
Email Communication
Marketing
Research Documentation
Virtual Assistance
Social Media Engagement
Ecommerce Order Fulfillment
Customer Engagement

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Upwork activity

Hourly rate

$15.00

Minimum project size

$20K+

Total earned

$100+

Total hours

8

Total jobs

1

Member since

Dec 30, 2021

Company information

Agency size

2-10 workers

Year founded

2008

Client focus

Medium business

Very small business

Small business

Languages

English: Native or Bilingual