Aces Contact Center
Overview
ISO 27001 & ISO 9001:2015 Certified | 50+ Global Clients | US · UAE · Egypt ACES Contact Center is a full-service BPO and customer experience firm with 4 offices across 3 continents. We don't just staff agents — we build and manage end-to-end support operations that scale with your business. 50+ projects delivered. 100% client satisfaction. 24/7 coverage. What We Do: Customer Support— Inbound/outbound via phone, email, live chat, and social media BPO & Back-Office — Order management, data entry, CRM operations, and more CX Consulting — Journey mapping, friction analysis, and support structure design Training & QA — Agent training programs and quality frameworks for your team or ours Industries: E-Commerce · Healthcare · Finance & Fintech · Technology & SaaS Why ACES ✅ Certified & compliant — ISO 27001 + ISO 9001:2015 ✅ True 24/7 via follow-the-sun teams across 3 time zones ✅ English & Arabic native fluency ✅ Scalable fast — most clients go live within 2 weeks ✅ Dedicated account manager + clear SLAs + weekly reporting "Growing your business — one connection at a time."