Phoenix Recode

We are a team of seasoned application developers with over a decade of experience driving innovation in IT support, automation, and conversational AI. At Phoenix Recode, we specialize in building scalable virtual assistants and low-code solutions that elevate user experience and streamline operations. Our work blends strategic design with technical precision—leveraging Microsoft Power Platform, Copilot Studio, Dataverse, Power BI and Microsoft Azure to deliver agile, high-impact solutions tailored to enterprise needs. As former employees of a global tech company (+90,000 staff), we led the design and deployment of a Microsoft Copilot Studio virtual assistant, integrating workflow orchestration and real-time analytics to transform internal support across the organization. In a previous role within a Fortune 100 enterprise (+340,000 staff), we spearheaded the implementation of Watson Assistant for Helpdesk services—automating IT support for Latin America through NLP and machine learning. We thrive at the intersection of user-centric design and intelligent automation, delivering modular solutions that scale with your business. Meet our team: Mariela Barbieri - Conversational AI & UX Strategy https://www.upwork.com/freelancers/~01b297bb5295b2f9f3 | www.linkedin.com/in/marielabarbieri Matías Orellano - Technical Architect & Automation Specialist https://www.upwork.com/freelancers/~01653143dbb94ea4bb | www.linkedin.com/in/matiasorellano