Cloud Universe

CRM, ERP & AI Automation Experts | Zoho One · Deluge Scripting · AI Workflows | Salesforce · HubSpot · SAP · Shopify | We turn messy operations into automated systems — CRM, Books, Analytics & everything in between

Overview

Cloud Universe is a full-stack digital solutions agency that plans, builds, and connects the systems your business runs on — so you work with one accountable partner instead of five vendors who don't talk to each other. What we do: 🔹 CRM Solutions — Implementation, migration, and automation across HubSpot, Zoho, and Salesforce, configured around how your team actually sells. 8+ years of deep Zoho ecosystem expertise. 🔹 Enterprise Solutions — SAP and Oracle consulting and integration for businesses that have outgrown spreadsheets and disconnected tools. 🔹 Website Development — Fast, SEO-ready marketing sites and custom web applications built to convert and easy to maintain. 🔹 App Development — Native iOS, Android, and cross-platform apps that share one codebase without feeling like it. 🔹 Ecommerce Development — Shopify, WooCommerce, and Magento storefronts wired directly into your CRM, payments, and fulfilment. 🔹 Integrations & Automation — APIs, webhooks, and data flows that make everything behave like one connected system. Why clients choose us: ✅ One accountable team, not five vendors ✅ Fixed-scope proposals — no surprises, no scope creep billing ✅ 8+ years of Zoho ecosystem expertise ✅ Trusted by 25+ companies across the UK, UAE, and India — from fast-moving startups to global enterprises Results we've delivered: ✅80% reduction in manual data entry through end-to-end Zoho automation for an AI-powered vending network ✅2.4× faster page loads and 38% more conversions on a Shopify replatform ✅A HubSpot revenue engine live in 4 weeks, saving the client 9 hours/week ✅SAP Business One rolled out across 3 plants, unifying 7 disconnected systems into 1, with 40% fewer errors How we work — a clear 5-step engagement: 1. Discover — goals, workflows, pain points, gap analysis 2. Configure — platform setup, architecture, data models 3. Implement — custom modules, workflows, testing against real use cases 4. Integrate — APIs, third-party apps, automation, sync 5. Launch — deployment, training, and ongoing support as your long-term partner Industries we serve: Fintech & NBFC, Ecommerce & Retail, Professional Services, SaaS & Technology, Real Estate, Healthcare, Logistics & Supply Chain, Education. Not sure exactly what you need? Message us — we'll scope it with you and come back with a clear plan, timeline, and fixed quote.

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Services

ERP/CRM Software

Zoho One & CRM Implementation : Full Zoho One and Zoho CRM setup: account structure, user roles, custom modules, pipelines, blueprints and data migration. We design Zoho around how your team actually works, then automate the busywork. 8+ years across the Zoho ecosystem

Skills

HubSpot
Marketing Automation
Odoo
Shopify
Zoho Creator
Zoho CRM
CRM Software
Business Process Automation
Zoho Analytics
Zoho Books
Salesforce
Zoho Platform
CRM Automation
Zoho Desk

Featured clients

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Upwork activity

Hourly rate

$15.00

Total earned

$800+

Total hours

2

Total jobs

2

Member since

Jul 20, 2026

Company information

Agency size

2-10 workers

Year founded

2023

Client focus

Medium business

Very small business

Small business

Languages

English: Fluent
Hindi: Fluent