Klaudeville

We're a Top-Rated Upwork agency and a full-service remote team that runs the day-to-day for growing e-commerce and online businesses. Across 12 years and 110+ brands, on Upwork and directly with clients worldwide, we've generated $10M+ in client revenue and logged 52K+ hours on the platform. Most owners come to us tired of juggling five freelancers who each do one thing and vanish when it gets busy. We put one dedicated team on your business that covers the whole operation: the store, the ads, the support inbox, and the automation behind it. Here's what we handle: E-commerce: Shopify store setup and management, product uploads and optimization, product research and sourcing, and conversion-focused storefront improvements. Marketing and Ads: Facebook and Instagram ad creation, A/B testing, audience research, retargeting, and campaign optimization, plus social media management and email marketing (Klaviyo, Mailchimp, GoHighLevel). Customer support: email, chat, and phone support through Zendesk, Gorgias, and Freshdesk, with macros, SLAs, and full helpdesk setup. Operations and admin: virtual assistance, project management, SOP documentation, graphic design, and video editing. AI automation: custom workflows for content, customer triage, lead scoring, and the repetitive back-office work that eats your team's time, so you get more done without hiring more people. Why teams stay with us: • Every VA is Top-Rated or Rising Star on Upwork. Vetted people, no surprises mid-project. • One agency instead of a stack of vendors who don't talk to each other. • We report on outcomes: tickets resolved, products live, campaigns improved, revenue moved. Not just hours logged. Engagements range from a dedicated VA with support coverage all the way to full done-for-you tech and marketing, and can be scoped to fit larger operations. The best place to start is a quick 15-minute discovery chat. Send us a message here on Upwork with where your business is right now, and we'll tell you exactly what support makes sense. No pitch, no obligation. If it's a fit, we can start within the week.