LANTHIO CONSULTING SRL

Customer Service Consulting

Overview

WHO WE ARE? The choice of the name Lanthio comes from the merging of the two names, and was chosen to symbolize the synergy created by their union. With 10 years of experience in customer support in the SaaS and e-commerce sector, Dilanth and Raluca have a deep understanding of the issues and challenges companies face on a daily basis. Lanthio Consulting was born from the merging of the names Dilanth and Ioana (also known as Raluca). This union represents the combination of their different experiences and skills, which have been brought together to create an innovative and successful consultancy firm. ________________ WHY US Our mission is… to help businesses put their customers first. Our consultancy and outsourcing services are complementary to each other, like a shadow and a reflection. Together, they form a perfect and harmonious combination to meet business needs. ________________ WHAT'S NEXT? Come and visit us (virtually) > let's get to know each other > tell us about your project > we will find the right solution for you! Cheers, Dilanth & Raluca

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Services

Customer Experience & Tech Support

- Customer Service for E-commerces / Apps / Amazon - Creation of FAQs - Creation of Knowledge Bases - Help structuring CS Team

Data Entry & Transcription Services
Community Management & Tagging
Project Management

Skills

Amazon Listing Optimization
Customer Support
Lead Generation
Software QA
Technical Support
General Transcription
Translation
Project Management
eCommerce

Featured clients

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Upwork activity

Hourly rate

$20.00

Minimum project size

$1K+

Total earned

$90K+

Total hours

4,417

Total jobs

44

Member since

Jan 16, 2022

Company information

Agency size

2-10 workers

Year founded

2021

Client focus

Medium business

Small business

Languages

English: Fluent
Italian: Native or Bilingual
Romanian, Moldavian, Moldovan: Native or Bilingual
French: Basic