Pat B.
100% Job Success
Top Rated Plus

Business Process Mapper & Technical Writer

Process mapping expert (Visio, Lucidchart, Google Draw, and yEd Graph Editor) with over 20 years of business experience in a broad array of roles: process management, user requirements gathering, systems and database design, and insurance claims analysis, among others. Technical writer and editor with an M.S. in Technical Communication and advanced Word, Excel, and HTML skills. Specializes in policies & procedures and user manuals.


  • Documentation
  • Fillable Form
  • Process Modeling
  • Process Design
  • Process Flow Diagram