shantel c.
Montego Bay, Jamaica
100%
Job Success
Top Rated Plus
CSR, Admin Support, Reservation, sales and Phone Support experiences
$20.00/hr
I currently have over 7+ years of experience giving professional, efficient, and high-quality service to various Organizations. I am skilled at communicating with clients over the phone, online chat, and email. I have experience with live chat support and I'm eager to learn to use any tools that get the job done in a professional timely manner. I can delight your customers. Communication is my passion and I firmly believe in fully comprehending customers' needs in order to achieve customer satisfaction.
Throughout the years of my experience as a Customer Service Representative, I have managed to hone skills that are very close to my personality and that I consider essential to quality customer service, such as patience, attentiveness, clarity, positive attitude, time management, empathy, calmness, promptitude, and persuasiveness. I am always willing to learn and will fully familiarize myself with the product in order to provide the best possible support to customers.
Work History
Customer Support Representative- (Work From Home)
5.00
Apr 16, 2020
-
Jun 3, 2020
"Thanks for your past efforts and All the best for future endeavours! :)"
Private earnings
shantel c. has more jobs. Create an account to review them
Skills
- Customer Support
- Customer Service
- Administrative Support
- Email Handling
- Phone Support
- Sales
- Customer Satisfaction
- Quality Assurance
- Telephone Handling
- Email Etiquette
- Email Support
- Communication Etiquette
- Answering Product Questions
- Phone Support
- Virtual Assistant
shantel c.
Montego Bay, Jamaica
100%
Job Success
Top Rated Plus
6
Total Jobs
10,937
Total Hours
View profile
All work
CSR, Admin Support, Reservation, sales and Phone Support experiences
Specializes in$20.00/hr
I currently have over 7+ years of experience giving professional, efficient, and high-quality service to various Organizations. I am skilled at communicating with clients over the phone, online chat, and email. I have experience with live chat support and I'm eager to learn to use any tools that get the job done in a professional timely manner. I can delight your customers. Communication is my passion and I firmly believe in fully comprehending customers' needs in order to achieve customer satisfaction.
Throughout the years of my experience as a Customer Service Representative, I have managed to hone skills that are very close to my personality and that I consider essential to quality customer service, such as patience, attentiveness, clarity, positive attitude, time management, empathy, calmness, promptitude, and persuasiveness. I am always willing to learn and will fully familiarize myself with the product in order to provide the best possible support to customers.
Work History
Customer Support Representative- (Work From Home)
5.00
Apr 16, 2020
-
Jun 3, 2020
"Thanks for your past efforts and All the best for future endeavours! :)"
Private earnings
shantel c. has more jobs. Create an account to review them
Skills
- Customer Support
- Customer Service
- Administrative Support
- Email Handling
- Phone Support
- Sales
- Customer Satisfaction
- Quality Assurance
- Telephone Handling
- Email Etiquette
- Email Support
- Communication Etiquette
- Answering Product Questions
- Phone Support
- Virtual Assistant
Hours per week
More than 30 hrs/week