Anna G.
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100% Job Success
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Ranked top 3% of all Upwork talent

Operations | Project Management | FinTech | E-Commerce | Start-Ups

I hold a Master's degree in Economics, Banking and Finance (110/110 cum Laude). I speak Italian, English and French. I am specialized in the fields of: - Software Development, - FinTech, - E-Commerce, - Digital Start-Ups. I cover the following areas: - Business Operations & Strategy Manager - Project Management - Market analyst & Competitors analyst - Business Plan writing - Virtual Assistance / Personal Assistance - Data Entry - Customer Support - Website design & web developer - App design & App developer - Excel Reporting configuration (VBA included) - IT/DevOps *** GROW YOUR BUSINESS WITH ME *** I support Companies in: - Growing the business ideas. - Making short/long term plans & strategies. - Configuring workflows & operations. - Interact with providers and customers. - Finding new ways of getting customers. - Outsourcing services. *** PROJECT MANAGEMENT / OPERATIONS : *** I am a Certified Prince2 Agile® Project Manager with various years of experience in managing operations and projects for small to big digital Companies around the world. My expertise: 1. Create long- and short-term strategical/tactical plan to develop your business. 2. Analyze and improve your internal operations and processes. 3. Design automations, and implement workflows into your chosen PM tool. 4. Assisting in the definition of project scope and goals. 5. Making effective decisions when presented with multiple options for how to progress with the project. 6. Serving as a point of contact for teams when multiple units are assigned to the same project to ensure team actions remain in synergy. 7. Communicating and offering necessary support with executives or company sales rep to keep the project aligned with their goals. 8. Adjusting schedules and targets on the project as needed. 9. Performing quality control on the project throughout development to maintain the standards expected. Identifying and managing potential risks and liabilities of multiple projects. 10. Motivating people involved in the project to complete tasks on time. *** TOOLS *** Jira, Jira Service Desk, Trello, Asana, Clickup, Monday.com, Microsoft Projects, Teams. SQL, XML, Excel VBA, Microsoft Suite, Bloomberg, Reuters, Telekurs, Slack, Totango, Zendesk, Salesforce, Amazon Seller Central, Shopify. Contact me!!
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Skills

Skills

  • Project Delivery
  • Quality Control
  • Project Management
  • Business Operations
  • Client Management