Marcy V.
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Customer Support (English, French and Italian)

Hello 👋, Over the past years, I have been gaining extensive experience in customer service and social media marketing. I've been fortunate to work with amazing companies around the world 🌍, and I've gained a large variety of experience in the e-commerce and Drop-shipping industry. Fluent in French, Creole, English, and Italian, I am adept at providing assistance in these languages. I am enthusiastic and always eager to learn new things to improve what knowledge I already have. Putting a great emphasis on communication is what I always offer to meet your expectations. In everything I do, I strive for excellence. My areas of expertise include: - Customer service - Email management - Chat support - Technical assistance - Language Translation - Virtual assistance - Data entry - Social Media Management - Management of a marketplace - Dispute PayPal - Managing Trustpilot - Improve customer experience - Quickly solve problems I am eager to collaborate with you, offering reliable, consistent, and high-quality work and service.🤝 Regards, Marcy Vulcain

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Skills

  • Italian
  • Shopify
  • Slack
  • Social Media Plugin
  • Email Support
  • Zendesk
  • Gorgias