Upwork home
Sign up
Secondary
Isaac G. Status: Offline
London, Canada
95% Job Success
Top Rated Plus

IT Support Specialist | Duda Designer | Automation & AI Dev (EN/FR)

I’m a bilingual IT Support Specialist, Duda Web Designer, and Automation Developer fluent in both English and French. With an IBM certification in IT Support and a passion for leveraging cutting-edge tools, I deliver honest, reliable, and high-quality services to meet your business needs. What I Offer: Technical Support: - Expertise in providing top-notch technical support via email, ticketing systems (FrontApp, ServiceNow, Zendesk, FreshDesk), and live chat in both French and English, at T1 and T2 levels. - In-depth knowledge of web hosting, Amazon Web Services, troubleshooting, and advanced skills in desktop and mobile operating systems (Ubuntu, Windows, iOS, Android). Web Development: - Proficient in Duda and WordPress web development, ensuring functional and visually appealing websites. - Skilled in AI-powered development using tools like Cursor and Windsurf to build custom web applications tailored to your unique requirements. Automation Solutions: - Expertise in workflow automation using tools like Make (formerly Integromat), Zapier, and n8n to streamline processes, reduce manual effort, and improve efficiency. - I can design and implement automation solutions for tasks such as data integration, task management, and customer support workflows. Why Work With Me? - Reliability: I am committed to delivering excellent results, completing tasks efficiently, and meeting deadlines. - Innovation: I stay ahead of the curve by incorporating the latest tools and technologies, including AI and automation, to provide modern solutions. - Customer-Centric Approach: My goal is to understand and exceed your expectations, ensuring satisfaction with every interaction. Let’s work together to bring your project to life and take your business to the next level with automation, AI, and expert technical support!
Work history
Isaac G. has more jobs. Create an account to review them
Skills

Skills

  • Technical Support
  • French
  • Online Chat Support
  • Administrative Support
  • Cloud Computing
  • Customer Service
  • Virtual Assistance
  • Web Hosting
  • Duda
  • Amazon Web Services
  • AI Development
  • Automation Anywhere

Browse similar freelancers