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Jan Therese C.

Jan Therese C.

Manila, Philippines
Job Success
Top Rated Plus

Customer Success Manager | Project Manager

I have 10 years of experience in Customer Service assisting customers over the phone, chat, and emails. My extensive experience taught me how to meet and exceed each customer's expectations with service that sells. My employment history spans a wide variety of industries and roles. The experience I have gained in each role makes me a well-rounded and valuable asset to any team or project. I have proficient knowledge using the following: Zendesk Gorgias Reamaze Shopify Help Scout Shipstation eDesk Channel Advisor Stone Edge Amazon Seller Central LivePerson Zopim Zoho InfusionSoft Five9 BigCommerce Aweber WooCommerce SalesForce Magento Google Drive I am well-spoken, friendly, persuasive, and concise without being pushy. I'm a good closer and can handle customer objections with ease. I am accustomed to working on multiple projects simultaneously. I believe that I can offer new ideas to help the company grow and surpass all goals and objectives. I'm highly initiative to manage a busy workload without close supervision. I am always willing to learn and will fully familiarize myself with the product in order to provide the best possible support to customers. I welcome you to ping me to set up an interview at your convenience. Thank you so much for your time and for making this far reading my profile. Cheers!
Rating is 5 out of 5.
5.00 Feb 28, 2023 - Mar 1, 2023
Private earnings
Rating is 5 out of 5.
5.00 Dec 11, 2017 - Sep 10, 2018

"Great work ethic and performance of tasks to a high standard always with the customer in mind. Highly recommend Jan for any and all customer service tasks and we would love working with Jan again in the future :)"

Private earnings
Rating is 5 out of 5.
5.00 Dec 3, 2016 - Dec 21, 2016

"Jan was fantastic! We really appreciated how she jumped in and has been a big help to our support desk. Would love to continue working with Jan."

Private earnings
Feb 25, 2013 - Jun 1, 2013

No feedback given

Private earnings
Rating is 5 out of 5.
5.00 Feb 26, 2013 - Mar 5, 2013

"good job"

Private earnings
Jan Therese C. has more jobs. Create an account to review them

Portfolio

Social Media Management
Social Media Management
Customer Success Manager
Customer Success Manager
Want to see more? Create Account

Skills

Jan Therese C.

Jan Therese C.

Manila, Philippines
Job Success
Top Rated Plus
23
Total Jobs
21,844
Total Hours

View profile

Customer Success Manager | Project Manager

Specializes in
I have 10 years of experience in Customer Service assisting customers over the phone, chat, and emails. My extensive experience taught me how to meet and exceed each customer's expectations with service that sells. My employment history spans a wide variety of industries and roles. The experience I have gained in each role makes me a well-rounded and valuable asset to any team or project. I have proficient knowledge using the following: Zendesk Gorgias Reamaze Shopify Help Scout Shipstation eDesk Channel Advisor Stone Edge Amazon Seller Central LivePerson Zopim Zoho InfusionSoft Five9 BigCommerce Aweber WooCommerce SalesForce Magento Google Drive I am well-spoken, friendly, persuasive, and concise without being pushy. I'm a good closer and can handle customer objections with ease. I am accustomed to working on multiple projects simultaneously. I believe that I can offer new ideas to help the company grow and surpass all goals and objectives. I'm highly initiative to manage a busy workload without close supervision. I am always willing to learn and will fully familiarize myself with the product in order to provide the best possible support to customers. I welcome you to ping me to set up an interview at your convenience. Thank you so much for your time and for making this far reading my profile. Cheers!
Rating is 5 out of 5.
5.00 Feb 28, 2023 - Mar 1, 2023
Private earnings
Rating is 5 out of 5.
5.00 Dec 11, 2017 - Sep 10, 2018

"Great work ethic and performance of tasks to a high standard always with the customer in mind. Highly recommend Jan for any and all customer service tasks and we would love working with Jan again in the future :)"

Private earnings
Rating is 5 out of 5.
5.00 Dec 3, 2016 - Dec 21, 2016

"Jan was fantastic! We really appreciated how she jumped in and has been a big help to our support desk. Would love to continue working with Jan."

Private earnings
Feb 25, 2013 - Jun 1, 2013

No feedback given

Private earnings
Rating is 5 out of 5.
5.00 Feb 26, 2013 - Mar 5, 2013

"good job"

Private earnings
Jan Therese C. has more jobs. Create an account to review them

Portfolio

Social Media Management
Social Media Management
Customer Success Manager
Customer Success Manager
Want to see more? Create Account

Skills

More than 30 hrs/week
Customer Service Group Manila™
Customer Service Group Manila™
85,557 hours
Rising Talent
Telemarketer Group Philippines™
Telemarketer Group Philippines™
343,519 hours
100% Job Success
Top Rated Plus
Stellar Solutions
Stellar Solutions

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