I am an experienced Administrative and Operations Professional with a strong background in healthcare, office management, and logistics coordination. I specialize in organizing schedules, managing operations, preparing reports, and ensuring smooth day-to-day business flow.
My skills include:
• Operations Management: Organizing schedules, tracking tasks, and streamlining day-to-day workflows.
• Data & Inventory Management: Excel tracking, managing inventory logs, and preparing detailed reports.
• Coordination & Communication: Managing logistics and communication between teams, suppliers, and clients.
• Business Documentation: Proofreading, editing, and preparing professional documents (Word, PowerPoint).
I am detail-oriented, reliable, and committed to taking ownership of the tasks to support your business goals. Let’s work together to make your operations easier and more efficient.
Communications
Social Customer Service
AI Chatbot
Hafsa T.
Riyadh, Saudi Arabia
$12/hr
5.0
33 jobs
Expert Amazon FBA & E-Commerce Virtual Assistant | Product Listing Specialist | Data Annotation.
Are you an Amazon FBA/FBM, Noon, Temu, or Trendyol seller looking to scale your private label business? Struggling with product listing optimization, inventory management, or ensuring your e-commerce platform functions flawlessly? I can help!
I'm Hafsa, a dedicated e-commerce virtual assistant with specialized expertise in Amazon FBA Private Label (PL) and multi-platform e-commerce management. I don't just manage accounts; I build and optimize them for maximum visibility, conversion, and long-term success.
My core mission is to drive your sales and profitability by leveraging a powerful combination of strategic product listing creation, data-driven market research, and meticulous quality assurance testing.
My core services are designed to be your all-in-one solution:
1. Multi-Platform Product Listing & Optimization:
I specialize in creating high-converting, keyword-rich product listings that rank well and sell fast. My expertise extends across:
Amazon Listing Optimization: Crafting compelling A+ Content, SEO-optimized titles, bullet points, and descriptions.
Noon.com & Trendyol Listings: Developing culturally and regionally relevant listings that resonate with the local market.
Temu & General E-commerce: Building accurate and attractive product pages on any platform to ensure a seamless customer journey from click to cart.
2. Data Categorization & Annotation:
I provide precise and efficient data support services critical for AI/ML projects and e-commerce data integrity, including:
Image & Data Annotation: Proficient in labeling and classifying various data types for machine learning models.
Data Collection & Categorization: Organizing and structuring product data, customer information, and market research.
Merchant Logo Collection: Sourcing, verifying, and cataloging brand assets for market analysis and database building.
3. E-Commerce & Telecom Testing:
I ensure your platforms and products work perfectly through rigorous testing:
E-commerce Test Buy: Conducting end-to-end test purchases to evaluate the entire user experience, checkout process, and delivery timeline.
Website Payment Testing: Thoroughly testing payment gateways, cart functionality, and transaction processes to identify and report bugs.
Telecom Product Testing: Evaluating the functionality, performance, and user experience of telecommunications devices and services.
4. Comprehensive Amazon FBA Management:
Beyond listings, I offer full-scale FBA support:
Product Research & Sourcing: Identifying profitable, high-demand, low-competition products using advanced tools.
PPC Campaign Management: Structuring and optimizing campaigns to boost ACOS, drive sales, and maximize ROI.
Inventory Management: Forecasting demand and managing FBA inventory to prevent stockouts and long-term storage fees.
Account Health & Customer Service: Proactively monitoring performance metrics and handling customer inquiries to maintain a 100% healthy seller account.
Why Hire Me?
Multi-Platform Mastery: I am proficient in all major platforms, including Amazon, Noon, Trendyol, and Temu, enabling you to expand your reach seamlessly.
Dual Expertise: I uniquely combine high-level e-commerce strategy (listings, PPC, research) with technical QA testing skills (payments, test buys, telecom), offering you a versatile skill set.
Data-Driven Approach: My background in data annotation and categorization enables me to bring an exceptional level of accuracy and attention to detail to every task.
Dedicated Partnership: I am not just a freelancer; I am your strategic partner, committed to understanding your business goals and delivering measurable results.
Let's build and scale your e-commerce empire together!
I am eager to discuss how my skills can help you achieve your business objectives. Please feel free to contact me, and let's schedule a conversation.
Looking forward to collaborating with you!
Data Entry
Product Listings
Ecommerce
Data Annotation
Alibaba Sourcing
Office Administration
Amazon FBA
Market Research
Amazon Listing Optimization
Manual Testing
Mobile App Testing
Content Writing
Product Review
Mystery Shopping
Product Testing
Atef A.
Riyadh, Saudi Arabia
$50/hr
5.0
1 jobs
Around 15 years of experience in administration & Retail.
Worked with di{erent companies both local & international, in many ~elds, environments & Departments.
Good working ethics, self-oriented eager to learn and reach higher levels in my carrier.
Looking forward to pursuing a challenging position in a highly reputable organization to meet my competencies capabilities,
skills, and experience.
Administrative Support
Customer Service
Business Management
Business
Administrate
Management Skills
Executive Support
Graphic Design
Translation
Content Analysis
Warisha K.
Riyadh, Saudi Arabia
$25/hr
5.0
55 jobs
Executive Assistant & Operations Manager with 6,800+ hours and $80K+ earned on Upwork — the trusted right hand for founders, CEOs, and e-commerce brands who need someone to take real ownership of operations, not just check boxes.
For 10+ years I've been the operational backbone for executives across e-commerce, SaaS, FMCG, IT, and hospitality — including senior roles inside Noon (MENA's largest e-commerce platform) and Souq (acquired by Amazon). On Upwork, I've supported CEOs, CTOs, CFOs, and founders with everything from Stripe and subscription oversight to Amazon listings, Notion workspaces, hiring pipelines, and day-to-day executive support, so leaders can stop drowning in admin and get back to building.
CLIENT OUTCOMES FROM MY UPWORK HISTORY
✓ Ran a $36,000+ Executive Assistant engagement across 2,279 hours — set up and managed the client's Stripe account, handled subscription oversight, and ran financial operations end-to-end
✓ Built and operated a Notion-based communications and operations function for an e-commerce and real estate entrepreneur — 1,636 hours, single retainer
✓ Improved an Amazon, Shopify, and eBay seller's sales by 30% as their executive assistant, managing listings, competitor analysis, and price intelligence
✓ Delivered 699 hours of US-hours customer support for a high-volume operation — full Zendesk and FrontApp coverage
✓ Recruited 400+ candidates across IT, e-commerce, FMCG, Oil & Gas, Healthcare, and Hospitality
✓ Maintained a 100% Job Success Score across 47 completed contracts
HOW I SUPPORT FOUNDERS AND EXECUTIVES
Executive Support — Inbox triage, calendar management, scheduling, meeting prep and notes, follow-ups, travel coordination, expense tracking, and the dozens of small things that quietly drain a leader's week.
Operations Management — SOP creation, workflow design, vendor and supplier coordination, KPI tracking, weekly operating cadence, and clean handoffs between departments.
Project coordination — Sprint planning, deliverable tracking, stakeholder reporting, Agile cadence, and keeping cross-functional teams accountable to dates.
E-commerce Operations — Amazon listings and Helium10/Jungle Scout research, Shopify and eBay store ops, competitor analysis, price intelligence, supplier research, and customer service.
Financial operations support — Stripe setup and subscription management, billing and reconciliation, QuickBooks bookkeeping support, invoicing.
Technical recruiting — Sourcing, screening, scheduling, interview coordination, onboarding documentation.
Customer support — Zendesk, FrontApp, multi-channel coverage, ticket SLAs, escalation handling.
MY DAILY TOOL STACK
Notion • ClickUp • Asana • Monday • Trello • HubSpot • Bitrix24 • Zoho CRM • Helium10 • Jungle Scout • Stripe • QuickBooks • Mailchimp • Zendesk • FrontApp • Slack • Microsoft Teams • Google Workspace • WordPress
If you're a founder, CEO, or e-commerce operator looking for a senior operator who takes real ownership of the work, send me a message and tell me what's currently eating your week.
Data Entry
Microsoft Excel
Bitrix24
Notion
WordPress
Intuit QuickBooks
Magento
PDF Conversion
Account Reconciliation
Project Management
Zoho CRM
Customer Support
Mansur F.
Riyadh, Saudi Arabia
$10/hr
4.7
4 jobs
I am a Virtual Assistant available 24 hours a day, 7 days a week. I am a true all-around assistant with the ability to multitask while increasing overall productivity with efficient work and negotiable on price & always up for a challenge. I am eager to help and look forward to serving you.
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