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IT Support | Intune | Jamf Pro | M365 | SCCM | macOS & Windows 🎓 MD-102 Certified | Jamf Certified Admin I help businesses keep their devices secure, compliant, and running - across Windows, macOS, iOS, and Android - with 10+ years of hands-on endpoint management experience and 5,000+ devices managed across enterprise, education, healthcare, and government environments. If you need someone who can hit the ground running, I've done it across some of the most demanding sectors - from zero-touch Autopilot rollouts in corporate environments to tightly regulated healthcare and government deployments. 🏆Highlight: Successfully led Windows Autopilot zero-touch deployment programmes, eliminating manual device setup and dramatically reducing provisioning time at scale. ───────────────────────────── 🛠 WHAT I WORK WITH ───────────────────────────── Endpoint & Device Management Microsoft Intune, Intune, SCCM, Microsoft Endpoint Configuration Manager, Windows Autopilot, Zero-Touch Provisioning, Jamf, Jamf Pro, MacOS, Mac OS X Administrator, Windows 10 Administrator, Windows 11 Administrator, Application Packaging, Software Packaging, System Configuration, Automation Cloud & Identity Microsoft Azure, Cloud Computing, Cloud Engineer, Microsoft Active Directory, Microsoft Entra ID (Azure AD), Amazon Web Service, Google Workspace Administrator Microsoft 365 & Email Office 365, Microsoft 365, Microsoft Exchange server, Exchange Online, Microsoft Outlook, Email, Email System, Email Support, Email Communication, Email Migration, Gmail Systems & Infrastructure System Engineer, System Administrator, Microsoft Windows, Microsoft Server, Microsoft Windows PowerShell, PowerShell, Computer Network, DNS, Web Hosting, SSL, Domain Migration, Website Migration, Cisco Router Support & Service Delivery Technical Support, IT Support, IT Support Technician, Tech & IT, Helpdesk, Desktop & Laptop Support, End User Technical Support, Remote Connection Support, Troubleshooting, Ticketing system, Incident Management, Administrative support ───────────────────────────── ✅ WHERE I'VE DELIVERED ───────────────────────────── • Enterprise & corporate IT environments • Education institutions (K-12 and Higher Ed) • Healthcare organisations (compliance-focused) • Government and public sector deployments ───────────────────────────── 💬 HOW I WORK ───────────────────────────── I communicate clearly, respond fast, and treat every engagement - whether it's a quick troubleshooting fix or a full-scale deployment project - with the same attention to detail. My goal is simple: minimum downtime, maximum reliability, and solutions that actually stick. Ready to get your endpoints under control? Let's talk.

I design Book covers and Interiors that sell and look professional. I create: ✅ Professional print formatting (Typesetting, layout, etc. - For both Fiction and Non-fiction) ✅ Eye-catching cover designs (Paperback, Hardcover, eBook - For both Fiction and Non-fiction) ✅ Seamless eBook conversion for Kindle, Apple Books, and more ✅ Self-publishing assistance (KDP, IngramSpark, etc.) Whether you're publishing your first novel or a nonfiction guide, I make sure your book looks like a real book ready for the shelf. My designs are tailored to stand out, improve readability, and increase sales. Why work with me? ✅ Quick response time and clear communication ✅ Unlimited revisions until you’re happy ✅ Deep understanding of publishing platforms ✅Technical excellence + creative design 💬 Message me now to get started. I offer fixed pricing (starting at $150) and hourly rates for ongoing work. Discounts if you haven't worked with me before. ✅ Cover Design (Paperback, Hardcover, eBook) - Eye-catching, on-genre designs that attract buyers - Unlimited concepts and revisions until you're satisfied - Print-ready and eBook-ready files (CMYK, trim, bleed, spine, etc.) - Not an illustrator, but highly skilled at photo manipulation and layout ✅ Interior Layout & Formatting for Print - Professionally typeset interiors for Amazon KDP and IngramSpark - Fixes all common layout issues: widows, orphans, hyphenation, etc. - Custom layout that matches your genre and audience expectations - Final files delivered in PDF/X-1a (industry standard) ✅ eBook Formatting & Conversion - ePub and Kindle formatting that passes validation - Clean, well-structured code (HTML/CSS) when needed - Compatible with Kindle, Kobo, Apple Books, and more - Consistent look with your print edition ✅ Publishing Help (Self-Publishing Support) - Step-by-step guidance for uploading to Amazon KDP, IngramSpark, etc. - Advice on ISBNs, metadata, categories, and pricing - Troubleshooting file rejections or errors Bonus: Author Website Design Need a site to promote your book? I also design custom WordPress websites. Get a sleek, mobile-friendly site to showcase your work and grow your audience.

Self-Publishing Specialist with 10+ years of experience helping authors publish professionally. 10,000+ books formatted and launched on Amazon KDP, IngramSpark, Apple Books & more. Expert in book formatting, cover design, editing, illustration, and publishing. 🌟 The authors I work with are launching at the highest-stakes shelves on Amazon KDP. I help them win it: ◆ "We hit #1 in our category in the first week launch window" ◆ "The cover my designer made was bouncing; Hammad rebuilt it and it converted" ◆ "First time I've worked with a Book formatter who also understood KDP keywords" ◆ "He thinks like a Book publisher, not a vendor" Authors who work with me are achieving Top 100 rankings in their categories. ⚡ I cannot help everybody, but we may be a great fit if you are thinking: ◆ "I've got a finished manuscript and no idea where to start with KDP" ◆ "My last book launch fell flat; I want this one to actually move" ◆ "I'm tired of bouncing between four freelancers who never speak" ◆ "I need a Book cover that competes with traditional publishers, not a Canva template" ◆ "My Book formatter delivered the file and I still have no launch strategy" ◆ "I want a publisher-grade book without going traditional” We focus on serious self-published launches across non-fiction, memoir, business, self-help, and children's ($195+ project minimum, $1,500+ for full launches). 📚 𝐏𝐚𝐬𝐭 𝐜𝐥𝐢𝐞𝐧𝐭𝐬 𝐢𝐧𝐜𝐥𝐮𝐝𝐞: Sabri Suby Pauric Mather Beverly Hills Publishing World Economic Forum 𝐖𝐨𝐫𝐤𝐢𝐧𝐠 𝐰𝐢𝐭𝐡 𝐦𝐞, 𝐲𝐨𝐮 𝐰𝐢𝐥𝐥: ★ Stop bouncing between editors, formatters, designers, and launch people; we handle the full pitch (Editing, Cover Design, Book Interior Layout, KDP Strategy, Launch Ads) under one roof ★ Put your best foot forward on your one shot at a successful Amazon launch ★ Anticipate KDP rejection issues and pre-handle them (every file ships through KDP Previewer + EPUBCheck before delivery) ★ Receive print-ready, validation-tested, future-proofed book files ★ Captivate Amazon readers with the cover and category strategies $1M-author publishers use ★ Work with an experienced full-stack publishing team that works at 10X the speed of fragmented freelancers …and even save money by reusing the design system across your future books. 𝐌𝐲 𝐜𝐥𝐢𝐞𝐧𝐭𝐬 𝐡𝐚𝐯𝐞 𝐚 𝐋𝐎𝐓 𝐭𝐨 𝐬𝐚𝐲 𝐚𝐛𝐨𝐮𝐭 𝐦𝐞: ✅ 𝑻𝒉𝒆𝒊𝒓 𝒂𝒕𝒕𝒆𝒏𝒕𝒊𝒐𝒏 𝒕𝒐 𝒅𝒆𝒕𝒂𝒊𝒍 𝒂𝒏𝒅 𝒘𝒊𝒍𝒍𝒊𝒏𝒈𝒏𝒆𝒔𝒔 𝒕𝒐 𝒈𝒐 𝒕𝒉𝒆 𝒆𝒙𝒕𝒓𝒂 𝒎𝒊𝒍𝒆 𝒎𝒂𝒅𝒆 𝒕𝒉𝒆 𝒆𝒏𝒕𝒊𝒓𝒆 𝒑𝒓𝒐𝒄𝒆𝒔𝒔 𝒇𝒆𝒆𝒍 𝒐𝒓𝒈𝒂𝒏𝒊𝒛𝒆𝒅, 𝒄𝒐𝒍𝒍𝒂𝒃𝒐𝒓𝒂𝒕𝒊𝒗𝒆, 𝒂𝒏𝒅 𝒔𝒕𝒓𝒆𝒔𝒔-𝒇𝒓𝒆𝒆, 𝒕𝒉𝒆𝒚 𝒖𝒏𝒅𝒆𝒓𝒔𝒕𝒂𝒏𝒅 𝒕𝒉𝒂𝒕 𝒑𝒖𝒃𝒍𝒊𝒔𝒉𝒊𝒏𝒈 𝒊𝒔 𝒎𝒐𝒓𝒆 𝒕𝒉𝒂𝒏 𝒑𝒓𝒊𝒏𝒕𝒊𝒏𝒈 𝒂 𝒃𝒐𝒐𝒌 - Author of Behind the Runway (#2 Amazon Best Seller, Fashion & Textile Business) ✅ 𝑻𝒉𝒆 𝒃𝒐𝒐𝒌 𝒉𝒂𝒔 𝒏𝒐𝒘 𝒈𝒆𝒏𝒆𝒓𝒂𝒕𝒆𝒅 𝒎𝒊𝒍𝒍𝒊𝒐𝒏𝒔 𝒊𝒏 𝒓𝒆𝒗𝒆𝒏𝒖𝒆; 𝑯𝒂𝒎𝒎𝒂𝒅'𝒔 𝒄𝒐𝒗𝒆𝒓 𝒘𝒐𝒓𝒌 𝒘𝒂𝒔 𝒕𝒉𝒆 𝒇𝒐𝒖𝒏𝒅𝒂𝒕𝒊𝒐𝒏 𝒘𝒆 𝒃𝒖𝒊𝒍𝒕 𝒊𝒕 𝒐𝒏 - Author of Sell Like Crazy (international bestseller) ✅ 𝟏,𝟎𝟎𝟎+ 𝑨𝒎𝒂𝒛𝒐𝒏 𝒓𝒆𝒗𝒊𝒆𝒘𝒔 𝒂𝒏𝒅 𝒔𝒕𝒊𝒍𝒍 𝒄𝒍𝒊𝒎𝒃𝒊𝒏𝒈; 𝑯𝒂𝒎𝒎𝒂𝒅'𝒔 𝒃𝒐𝒐𝒌 𝒅𝒆𝒔𝒊𝒈𝒏 𝒉𝒆𝒍𝒑𝒆𝒅 𝒎𝒆 𝒃𝒖𝒊𝒍𝒅 𝒂 𝑺𝒆𝒓𝒊𝒆𝒔 𝑰 𝒏𝒐𝒘 𝒅𝒐𝒎𝒊𝒏𝒂𝒕𝒆 - Author #1 Amazon Best Seller in Guitar Method instruction 🔢 𝐌𝐲 𝐬𝐭𝐚𝐭𝐬: ◆ 87% Amazon bestseller success rate ◆ Over 10,000 book covers + interior layouts built ◆ 1,000+ KDP titles published across 47+ genres ◆ $2M+ tracked author revenue across launched catalog ◆ Best Sellers across memoir, business, self-help, children's, and Christian living ◆ Editing built on Chicago Manual of Style or your in-house style sheet ◆ Book Formatting in Adobe InDesign, validated through KDP Previewer + EPUBCheck ◆ KDP launches anchored on Publisher Rocket–validated keywords + A+ Content + Sponsored Ads 𝐒𝐨𝐮𝐧𝐝 𝐥𝐢𝐤𝐞 𝐚 𝐟𝐢𝐭? 𝐍𝐞𝐱𝐭 𝐬𝐭𝐞𝐩𝐬: 1- Watch the video on my Upwork profile and check out my work samples 2- Press '...' button then 'Send Message' button in the top right-hand corner 3- Write me a personalized note including your manuscript stage, target genre, and launch deadline Expertise: Amazon KDP, KDP Publishing, IngramSpark, IngramSpark Formatting, Apple Books, Kobo, Barnes & Noble Press, Book Formatting, Book Cover Design, Book Editing, Manuscript Editing, Proofreading, Copy Editing, Line Editing, Developmental Editing, Children's Book Illustration, Picture Book Design, Book Layout, Interior Formatting, Typesetting, Adobe InDesign, EPUB, Kindle, KDP Print, Hardcover Design, Dust Jacket Design, A+ Content, Amazon Ads, Sponsored Products, Publisher Rocket, KDP Categories, KDP Keywords, Self-Publishing, Indie Publishing, Memoir Publishing, Business Books, Self-Help Books

I simplify complex Microsoft 365, Entra ID, Azure, and Intune environments. With over 10 years of experience and advanced certifications like SC-100, MS-102, and Microsoft Certified Trainer (MCT), I provide secure, compliant, and efficient cloud and endpoint solutions tailored to modern businesses. 🔹 Expertise Highlights ✅ Microsoft 365 & Exchange Online Tenant configuration, email/domain migrations, Office 365 setup and troubleshooting Deliverability improvement (SPF, DKIM, DMARC) Spam filtering, header analysis, alias routing, and DNS via GoDaddy ✅ Microsoft Intune & Endpoint Management Intune MDM/MAM, Autopilot deployment, Conditional Access policies Apple/Windows/Android/macOS device support via JAMF, Defender, and Entra ✅ Azure & Entra ID Azure AD, Entra ID identity management, Conditional Access, SSO (Okta, ADFS) Hybrid/cloud server migrations, VM provisioning, federation services ✅ Security, Compliance & Governance Microsoft Purview (DLP, encryption labels, retention/eDiscovery) Endpoint protection (Defender, BitLocker), ISO/NIST security frameworks SC-100-level cloud security architecture and policy enforcement ✅ Tier 2/3 IT Support & MSP Experience Remote support for Windows/macOS/Linux, VPNs, DHCP/DNS Ticketing & RMM (ServiceNow, Jira, ConnectWise, Autotask, Atera) IT Glue, SharePoint KB, end-user documentation, onboarding/offboarding ✅ PowerShell & Automation Scripting for mailbox/user provisioning, policy enforcement, licensing Intune Win32 App deployment, REST API automation, bulk updates 💬 Extras Clear, fluent English (verbal & written) Hands-on experience with UK, US, and international clients MSP-ready and client-facing with rapid, high-quality delivery Strong documentation discipline and troubleshooting mindset Professional demeanor, proactive communication, and knowledge sharing 🏅 Certifications: SC-100 – Microsoft Cybersecurity Architect MS-102 – Microsoft 365 Administrator Expert SC-300, MS-500, MS-100, PL-900, AI-900, AZ-900, DP-900 Microsoft Certified Trainer (MCT) AWS Cloud Practitioner, Power Platform Fundamentals 🕘 Availability: Flexible — available for project-based and ongoing support across AEST, GMT, and EST time zones🧰 Tools: ServiceNow, JAMF, SuperOps, IT Glue, TeamViewer, Autotask, Splashtop📄 Approach: I provide detailed documentation, SOPs, and training to support sustainable IT operations If you need help with Microsoft 365, Exchange, Intune, Azure, Entra ID, or general IT support, I’m ready to deliver fast, secure, and effective results. Let’s work together to elevate your tech stack.

Would you love to professionally self-publish your book on Amazon KDP without the stress? Well, now you can. I work with authors to edit, design, and format stunning reflowable eBooks and paperbacks/hardbacks that comply with Amazon KDP and other online publishers while fully bringing your creative vision to life and helping you attract more readers. I am a native English speaker with over 20 years of practical, hands-on experience in publishing. I have edited and formatted over 60 books for KDP and IngramSpark across both eBook and print formats. My Commitment to You: ✅ A polished, professional book that looks as good as traditionally published titles in your niche market. ✅ Editing and proofreading to commercial standards, including editing and rewriting AI content. ✅Files that meet KDP and Ingram Spark etc. requirements, with clean, custom layouts that enhance the content of your book and delight readers. ✅ Compelling Book Descriptions and Back-Cover Blurbs. ✅ Fast turnaround times without compromising quality, with clear, responsive communication throughout your project. ✅Expert guidance if you're unsure about formatting, layout, or publishing steps. ✅ A friendly and professional experience where your vision for your work is respected and taken to the next level. My Services Include: ✅ Editing and proofreading manuscripts in US or UK English, including humanizing AI-written content. ✅ Print book interior layout & typesetting. I will deliver a ready-to-upload PDF with correct margins, bleed, and trim size for both Amazon KDP and Ingram Spark in paperback and hardback formats. ✅ Reflowable EPUB design and formatting from Word documents and PDFs. I use industry-standard tools such as Word, Adobe InDesign, Canva, Kindle Create, Calibre, and Sigil to ensure your files are fully compliant and professionally structured. This includes high-quality typography, attractive, consistent layouts, embedded fonts, and clickable Tables of Contents for eBooks. I am meticulous about quality, and I want you to feel genuinely proud when you hold your book in your hands or see it live on Amazon for the first time. If you’re ready to give your book the professional treatment it deserves, I’d be delighted to help you bring it to life. EXPERTISE: Formatting | Book Layout | eBook Design | Editing & Proofreading | Microsoft Word | Kindle Direct Publishing | Layout Design | EPUB | Book Summary | Adobe InDesign | Content Editing | AI Content Editing | IngramSpark | eBook Formatting | Document Formatting | Text Formatting | Typesetting | Book Design | KDP Interior

With over 5 years of dedicated experience in Amazon KDP and book publishing, I help self-published authors transform their manuscripts into polished, Amazon-ready books that meet all platform guidelines and formatting standards. I have successfully formatted and published over 1,000 manuscripts across fiction and non-fiction genres, specializing in Kindle Create, manuscript formatting, cover design coordination, and complete KDP upload and optimization. My systematic approach ensures every book is formatted for maximum readability and professional presentation, from properly structured tables of contents to compliant interior layouts. Beyond client work, I'm a recognized educator in the book publishing space. I create comprehensive courses and maintain an active YouTube channel where I teach authors and aspiring formatters the intricacies of Amazon KDP, Kindle Create, and the self-publishing process. This teaching experience gives me a deeper understanding of common challenges and best practices, which directly benefits my clients through faster turnarounds and error-free deliverables. I work efficiently without compromising quality, typically completing book formatting projects in under 2 hours per manuscript once I understand your requirements. Whether you need a single book formatted or an entire series prepared for publication, I deliver consistent, professional results with clear communication throughout the process. My expertise includes: Kindle Create formatting, Amazon KDP optimization, manuscript editing and proofreading, .doc/.docx formatting, cover design guidance, book description optimization, and complete publishing support from raw manuscript to live Amazon listing. I'm detail-oriented, deadline-driven, and committed to helping authors succeed on Amazon's platform. Let's work together to bring your book to market professionally and efficiently.