Hire the Best Disaster Recovery Planning (DRP) Freelancers
in the United Kingdom

I provide expert application support with over 9 years of experience in healthcare and enterprise IT environments. My focus is on delivering reliable first and second-line support for clinical applications and network infrastructure. I excel in diagnosing and resolving software and hardware issues, ensuring optimal system uptime. Proficient in Windows Server, Active Directory administration, and ITSM ticket handling, I bring a structured approach to technical challenges. My strong communication and problem-solving skills foster effective collaboration with both clinical and non-clinical teams. With a Master's in Advanced Computer Science and certifications including MS Power Plat Form, CompTIA A+, ITIL v4, and SAP, I am equipped to address complex IT needs. If you're seeking a skilled analyst ready to enhance your IT operations, let's discuss how I can support your project.

Dedicated and seasoned Senior Cyber Security Consultant with a robust background in designing and implementing cutting-edge security solutions. Leveraging extensive expertise in CISSP and CISM, adept at orchestrating comprehensive security strategies to safeguard organizations against evolving cyber threats.. I utilize a risk-based approach to evaluate and implement security controls and solutions. I am a team player and a successful leader in task deliverables. I ensure to work effectively by utilizing business technology tools and strategies in solving both analytical and logical business problems.

I’m a cybersecurity-focused IT professional with hands-on experience in Azure Active Directory, Identity & Access Management (IAM), RBAC, and Multi-Factor Authentication (MFA). I also have experience in IT support and customer service, ensuring smooth onboarding, troubleshooting, and communication for end users. My goal is to provide secure systems while delivering a seamless user experience. Here’s what I can help you with: 🖥️ Technical & Desktop Support – troubleshooting PCs, laptops, printers, mobile devices, and networks. 🔑 System Administration – managing user accounts, MFA, RBAC, and Active Directory/Entra ID. 📦 Software Support – installing & supporting applications such as MS Office, SAP, and business tools. 📞 Customer Service Support – handling email/chat support, resolving tickets, and communicating solutions clearly through platforms like Zendesk, Freshdesk, or internal helpdesk systems. 🔐 Security Best Practices – guiding staff on MFA, phishing awareness, and safe IT use. I bring both technical know-how and a customer-first approach, so you’ll not only get reliable solutions but also confidence that your IT environment is in safe hands. 💡 My approach is simple: I listen carefully, solve the issue fast, and explain solutions in clear, user-friendly language. Clients and colleagues trust me because I stay calm under pressure and focus on delivering both technical fixes and excellent service. If you’re looking for someone who can combine technical know-how with a customer-first mindset, I’d be glad to help.