Hire the Best Eloqua Specialists in Austin, TX

I am an end-to-end email marketing professional, available to manage any scope of email project for your business or agency. Over the past 10 years, I’ve served clients from the start-up space to the Fortune 100, spanning several different industries. Whether you need a hand in building a qualified audience, setting up automations/flows, or refreshing your messaging and templates – I look forward to hearing more about the specific challenge that brings you here today. I am ready to help with: ~ Establishing effective and realistic content strategy for your offering ~ Segmenting and validating your audience to ensure list hygiene ~ Crafting and proofing copy to align with brand voice and the customer journey ~ Producing on-brand and engaging email designs to deliver results ~ Developing lightweight and highly compatible responsive HTML email templates ~ Building and optimizing newsletter and promotional campaigns ~ Setting up common flows and sequences (Welcome, Abandon cart, etc) ~ Automating high-performing promotions into evergreen nurturing content ~ A/B testing for content performance and send time optimization Here are a few of the tools I’ve used: ~ Eloqua / HubSpot / Mailchimp / Klayvio / Acoustic ~ Litmus / EmailOnAcid / Putsmail ~ HubSpot CRM / Mailchimp CRM / Zoho CRM ~ Asana / Workfront / Trello / Slack / Discord / Teams ~ Adobe CC / Figma / VS Code / Unity / Blender ~ Google Suite / Office 365

Most leaders see support as a cost center, but with the proper tools, processes, and training your support organization can not only reduce costs but drive customer retention and generate revenue. As a support executive I have built and improved support teams in telecom, cloud/SaaS (AWS), and private start-ups at one point leading a Support organization with a budget of $20M supporting over 80 different products. As a former support agent, I have the technical background to implement solutions myself using Zendesk (3yrs admin experience on Support, Chat, Talk, and Guide) and Salesforce (Service Cloud). My two degrees in Electrical Engineering and even my research in my Sports Nutrition degree provided a backbone of root cause and data analyses, allowing for reporting of metrics (Zendesk Explore, native Salesforce, Domo, Periscope) and analysis (Excel, SPSS) focused on improving customer satisfaction and retention. In all experiences I have taught myself skillsets beneficial to the role including AWS, SQL, and basic CSS and JS for Zendesk Guide. Finally, I have built and led international support teams, easily earning the trust of the support agents, managers, and peers. I look forward to assisting clients who would like to: - Build a multi-tiered customer and/or technical support organization from scratch. - Build or improve Zendesk functionality (E2E admin function). - Create processes and training for support staff to improve KPIs. - Pivot from a customer support/experience function to customer success using data analyses to drive customer retention and revenue generating opportunities. - Improve support KPI and performance reporting coupled with customer revenue and development metrics to highlight strategic opportunities for cross-team collaboration and improvement. - Implement "get to green" initiatives (improving/saving Enterprise customer relationships, outage/escalation communication and resolution).

People are asking AI who to trust. Are you the answer? They’re asking ChatGPT, Perplexity, Gemini, and Google AI: “Who’s the best company for [X]?” “What company do you recommend for [X]?” “What software should I use for [X]?” “Who should I hire for [X]?” If you're not in AI's Top 3, you are invisible. That's where I can help. Hey, I’m Elina. I built a 7-figure ecommerce brand from scratch, fully bootstrapped, and became obsessed with understanding how AI search actually decides which businesses to recommend. After testing GEO/AEO strategies on my own business, I launched ShowUpWithAI, where we help brands get recommended in AI-generated search results. I already work with businesses actively optimizing their visibility in ChatGPT, Perplexity, Gemini, and AI-generated search. Most “GEO” agencies are just SEO agencies with AI slapped onto the offer. That’s not what I do. I focus specifically on the signals AI models use to: • Understand your business • Trust your brand • Cite your content • Recommend you over competitors What I help clients with: • AI Visibility Audits • GEO (Generative Engine Optimization) • AEO (Answer Engine Optimization) • ChatGPT / Perplexity / Gemini optimization • AI-first content strategy • Reddit & authority signal optimization • AI citation strategy • Competitor visibility analysis • Technical AI search optimization • Directory & brand consistency optimization • Review & trust signal strategy Why clients hire me: • I’m a real founder/operator, not just an agency • I understand buyer psychology + AI systems • I focus on business outcomes, not vanity SEO metrics • I stay on top of AI search trends as the landscape rapidly changes Curious how often AI is recommending your business vs. your competitors? Send me a message and I'll run you through our free AI Visibility Audit.

PROFESSIONAL BIOGRAPHY Currently self-employed, I'm a small business owner running a personal finance education business. I have a "can-do" attitude and thrive on taking action, instinctively moving things from idea to reality to deliver results. I focus on priorities, am detail-oriented and organized, and believe in using metrics to guide decision-making. My mantras are: "Focus on the 20% that provide 80% of the results," and "You can't argue with data." Before going full-time with my business, I worked in tech marketing. My last employer was Blue Prism where I led launches for the Product Marketing team and helped define and implement a company-wide launch process. Before Blue Prism, I worked for Cisco as a Go-to-Market Program Manager for marketing activities supporting the Global Service Provider Customer Experience Portfolio.

I help small teams, founders, and growing brands build clearer digital systems across websites, e-commerce, customer experience, content workflows, and operations. My work sits between web design, light web development, UX, product organization, market research, customer-facing content, and the practical systems that help a business run more smoothly. On Upwork, I am a good fit for projects involving website setup or redesign, e-commerce stores, Shopify, WordPress, Squarespace, Wix, product pages, product catalogs, collections, landing pages, booking or payment flows, POS/customer journey thinking, CRM/CMS organization, content systems, and workflow documentation. I can help organize the structure, improve the customer experience, clean up the content, coordinate the moving pieces, and make the system easier for both customers and business owners to use. My background includes customer-facing product education and services conversations at Apple, plus investor-supported asset planning and short-term rental operations through Explore Discover Build. That combination helps me think through both sides of a project: what the customer sees on the front end and what the business needs behind the scenes. If you need someone who can research, organize, communicate clearly, improve a customer-facing experience, build practical web/content systems, or turn a messy idea into a clean workflow, I can help.