I am a Licensed Civil Engineer and graduate of the University of Cebu, currently working as a Paraplanner at VBP, supporting financial advisers in preparing Statements of Advice (SOAs), conducting strategy research and product comparisons, analysing client data, and assisting in the development of compliant, client-focused financial plans aligned with Australian regulatory requirements.
Prior to transitioning into financial planning, I worked with the Cebu City Government’s Office of the Building Official, where I reviewed building permit applications for compliance with the National Building Code of the Philippines, evaluated plans and technical documents, and coordinated with stakeholders to ensure all regulatory requirements were met prior to approval.
Alongside this, I worked as a Construction Estimator for an Australian flooring company, specializing in systems such as carpet, vinyl, epoxy, and engineered timber. I produced accurate quantity takeoffs and cost estimates using RFMS Measure and collaborated closely with project managers and sales teams to support project delivery.
Earlier in my career, I served as a QA/QC Site Technical Assistant at Rider Levett Bucknall Philippines, where I developed strong experience in documentation, coordination, and ISO 9001:2015-compliant project processes.
My engineering background strengthened my analytical thinking, accuracy, and structured problem-solving approach, which I now apply to financial planning support, compliance workflows, and adviser collaboration. I am committed to continuously developing my paraplanning expertise and contributing to efficient advice preparation and positive client outcomes within Australian financial services environments.
Carmel Grace L.
2D Animator | Illustrator
Cagayan de Oro City, Philippines
$10/hr$10 per hour5.0 (3) 8 jobs $9K+ total earnings
Hi! I’m Carmel, a passionate 2D Animator, Illustrator, and Animation Instructor ✨
I’ve been animating for over 7 years, creating engaging 2D animated content for YouTube channels, a Chinese cartoon series, and children’s educational media. My work includes character animation, background illustration, and visual storytelling — all crafted to capture attention and emotion.
I’m proficient in a variety of creative tools, including:
✅ Adobe Animate
✅ Adobe Premiere Pro
✅ Adobe Illustrator
✅ Procreate
✅ Vyond
✅ Blender
Alongside production work, I also teach animation and visual design, helping aspiring artists develop their storytelling, timing, and technical skills. My background as a Civil Engineer also gives me a unique eye for structure, perspective, and design — valuable in both illustration and animation.
I currently lead a small team of animators, editors, and illustrators, capable of producing full-scale animated projects from start to finish. I also maintain a high-performance PC setup to ensure smooth workflow and reliable delivery.
If you’re looking for a creative professional (or team) who can deliver polished, expressive 2D animations with personality, storytelling, and professional quality — I’d love to collaborate!
Mariane May O.
Customer Support Specialist | Zendesk | Email, Chat & Retention
Trece Martires City, Philippines
$10/hr$10 per hour5.0 (1) 3 jobs $7K+ total earnings
Need reliable customer support for email, chat, billing issues, disputes, and retention cases? I help service-based businesses and online brands keep support organized, resolve customer concerns clearly, and reduce friction in day-to-day operations.
With 5+ years of experience, I handle customer inquiries, account updates, billing concerns, disputes, service changes, follow-ups, and basic technical support across email, chat, and phone. I also bring retention experience with a 20%+ save rate, plus consistent performance in QA, CSAT, attendance, and Top 5 rankings.
𝐒𝐞𝐫𝐯𝐢𝐜𝐞𝐬 𝐈 𝐨𝐟𝐟𝐞𝐫:
• Email and chat support
• Ticket handling and follow-ups
• Billing and account support
• Dispute resolution and issue escalation
• Retention support
• Account updates and service changes
• Basic technical support and troubleshooting
𝐓𝐨𝐨𝐥𝐬 𝐚𝐧𝐝 𝐩𝐥𝐚𝐭𝐟𝐨𝐫𝐦𝐬:
Zendesk, Google Workspace, Google Docs, Google Sheets, Google Slides, Google Drive, Google Calendar, Microsoft 365, Notion, Slack, Zoom, Google Meet, Five9, Amazon Connect, Podio, GCIC, Sime, RDS, ChatGPT, Grammarly, Canva, and CapCut.
𝐇𝐞𝐫𝐞’𝐬 𝐰𝐡𝐚𝐭 𝐈 𝐛𝐫𝐢𝐧𝐠:
• 5+ years of customer support experience across home services, mortgage, hospitality, retail, and technical support
• 20%+ save rate in retention support
• Top 5 overall ranking in multiple roles
• 100% attendance with consistent QA and CSAT performance
• Strong experience handling billing concerns, disputes, account updates, service changes, and basic technical support
Send me a message and let’s discuss how I can support your customer service operations.
Joseph B.
Video and Podcast Editor
Rizal, Philippines
$15/hr$15 per hour5.0 (1) 2 jobs $55 total earnings
Are you looking for a tech-savvy multimedia expert who can transform your digital content and boost your online presence? Look no further! I'm Joseph "Joe" Bataller, a versatile video and podcast editor passionate about creating polished, engaging content that captivates audiences and drives results.
With extensive experience in video editing, podcast production, and social media management, I've helped numerous clients across various industries elevate their brands. From crafting compelling YouTube videos for real estate professionals to managing and editing podcasts like "Connecting Kansas City," I bring a unique blend of technical expertise and creative flair to every project. My background in computer engineering, coupled with roles in financial consulting and IT support, has honed my problem-solving skills and attention to detail.
Imagine having a dedicated partner who understands the intricacies of content creation and aligns seamlessly with your business goals. That's exactly what I offer. By collaborating with me, you'll free up valuable time to focus on your core business while I handle the complexities of multimedia production. Whether you need long-form videos, short social media clips, or a full-fledged podcast series, I have the skills and experience to bring your vision to life.
Ready to take your digital content to the next level? Let's connect and discuss how I can help you achieve your goals. Contact me today to schedule a consultation, and let's embark on a journey to create content that truly resonates with your audience and drives your business forward. Together, we'll craft a digital presence that sets you apart from the competition and propels your success.
Notable Projects
YouTube Video Production
Amber On Demand: Created and optimized various video content, including talking head videos, podcast interviews, and business highlights.
Living in Greenville, SC: Produced long and short-form videos featuring market updates, community highlights, and real estate insights.
Carla Baker, Realtor: Developed a range of real estate-focused videos, including talking head segments, market updates, community highlights, neighborhood tours, and property listing videos.
Patricia Omishakin - Smyrna RE: Crafted diverse real estate content, encompassing talking head videos, market updates, community spotlights, neighborhood tours, and property showcases.
Rach the Realtor: Produced talking head videos, podcast interviews, and community highlight reels.
North Idaho New Construction: Created talking head videos and community highlight content for the real estate market.
Podcast Production
Connecting Kansas City Podcast: Managed full podcast lifecycle, including account setup, configuration, video and audio editing, show notes creation, episode upload, and post-production support.
Rach the Realtor: Edited podcast episodes in addition to video content editing.
Social Media Management
Dijoetal: Managed Facebook and Instagram accounts, demonstrating prowess in social media strategy and content curation.
Additional Services
PruLancer: Provided YouTube video production and management services.
These projects showcase my ability to adapt to various client needs, industries, and content formats, always delivering high-quality, engaging multimedia content.
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