Hire the Best HP Quality Center Specialists
in Argentina

IT Support Professional with 6+ years of experience in technical troubleshooting, incident management, and end-user support across B2B and consumer environments. Google IT Support Professional Certificate holder (Google / Coursera, 2026), with hands-on training in networking (TCP/IP, DNS, DHCP), operating systems (Windows, macOS, Linux), system administration, and IT security. What I can help you with: → Level 1 & Level 2 Help Desk support → Remote troubleshooting (hardware, software, connectivity) → Ticket management and incident documentation → Network fundamentals and basic system administration → Apple device support (iPhone, iPad, MacBook) → IT onboarding and user support for small teams I document everything I work on — you can see my hands-on lab portfolio here: notion.so/agustinlas Available for remote contracts. Let's talk.

Greetings! Are you searching for a proficient and communicative QA professional who can undoubtedly enhance your team? I'm here to provide assistance to businesses in delivering software that functions flawlessly, resulting in a positive user experience. With my experience as a QA specialist, I prioritize the establishment of effective test processes and the development of comprehensive test documentation, encompassing front-end, back-end, API testing, and maintenance. Here are the testing approaches I employ: ➡️ Thorough manual test coverage and execution within bug tracking systems such as Jira, Trello, Asana, Zephyr, and TestRail. ➡️ Creation of customized test plans, strategies, test cases, and bug reports as part of test documentation. ➡️ Proficiency in working with SQL, MySQL, and Postgres databases. ➡️ Familiarity with major cloud platforms, including AWS, Google Cloud, and Azure. ➡️ Expertise in compatibility testing using BrowserStack and real mobile devices (iOS and Android). ➡️ Proficient in automated QA using Cypress and JavaScript frameworks. ➡️ Competence in exploratory, functional, system, regression, BDD, IoT, black/grey box testing. ➡️ Proficiency in API testing using Postman. ➡️ Skilled in load/performance testing with JMeter. 🎖️ Over the years, I have honed my technical and management skills, enabling me to possess a comprehensive understanding of business flow, feature usage/priority, and product strategy. I have in-depth knowledge of cross-functional applications, processes, and procedures. Additionally, I can analyze business requirements and translate them into a test plan that aligns with the project's testing scope. ✉️ If you require professional quality assurance testing, feel free to reach out to me anytime. I am dedicated to delivering effective solutions that cater to your needs!

I'm an IT technician with 8 years of experience in the corporate field and a few more in the educational and home computer fields. In addition, I also work as a translator on my own. With me you'll have a reliable and proactive multilingual person, who's always motivated to resolve any problems that may come upon me. I am used to work with people form multiple latitudes across the word and on all the hours an shifts that most avoid. ● Speaks Spanish and English fluently, Basic French, can read Russian Cyrillic. ● Experience on L1 & L2 support and application testing ● Has worked on the knowledge teams of Avaya and Ernst & Young for the IT teams and as a knowledge auditor ● Experience with Microsoft tools: Exchange 2010 & 365, Dynamics 365, Office 2010 & 365 (As user and support), MS windows ● Ticketing systems: HP Service Manager, Service Now, Jira ● Basic experience with SQL, MacOS, Powershell ● Experience with conferencing software and IP desk and softphones ● Experience with Licencing and customer support