Hire the Best HR Cloud People Specialists

I help startups, SMEs, and growing organizations across the US, UK, India, and APAC build structured, scalable, and compliance-driven HR systems that support business growth, operational clarity, governance, and audit readiness. With 9+ years of experience across HR consulting, organizational development (OD), HR operations, and compliance frameworks, I specialize in HR transformation — helping businesses move from chaotic, reactive HR environments to structured, process-driven systems aligned with business goals. Many growing organizations struggle with: - Unstructured HR processes - Lack of SOPs and documentation - Compliance risks and audit gaps - Unclear roles and accountability - Scaling and operational inefficiencies I help solve these challenges through strategic HR frameworks, process optimization, organizational effectiveness, and compliance architecture — including ISO 27001:2022 and ISO 9001 aligned systems. What I Help Businesses With: HR Setup, Transformation & Process Optimization - HR department setup from scratch - HR audits & gap analysis - HR process restructuring - Workflow optimization & scalable HR systems HR Policies, SOPs & Compliance - HR policies & employee handbooks - SOP development & process mapping - Compliance documentation & governance support - Offer letters, contracts & HR templates Performance Management & Organizational Development - KPI/KRA framework design - Performance management systems - Organizational structure & role clarity - Employee lifecycle design Compliance & Workforce Systems - ISO 27001:2022 HR compliance support - ISO 9001 process alignment - HRMS implementation support - HR analytics, onboarding & workforce systems Industries & Experience: I have worked with startups, SMEs, manufacturing companies, healthcare organizations, and service-based businesses to build scalable HR systems that improve accountability, strengthen compliance, and support sustainable growth. I have also supported organizations aligned with DBHDD and GVRA requirements for the State of Georgia. Why Clients Work With Me - Strategic yet execution-focused approach - Expertise in HR + ISO compliance integration - Structured, scalable, and practical HR solutions - Strong focus on operational excellence and governance - Experience supporting scaling organizations and transformation projects If your organization needs structured HR systems, compliance-ready processes, or organizational development support, I can help build frameworks that scale efficiently and reduce operational risk.

I help businesses make better people decisions through HR consulting, compensation analysis, People Analytics, and AI-enabled HR process improvement. I am a Certified HR Professional (CHRP®), Certified Management Consultant (CMC®), and Senior Compensation Analyst with 10+ years of experience supporting companies in the Philippines, Australia, the US, and other international markets. My work combines practical HR operations with data-driven decision-making. I can help you structure compensation, improve HR processes, build HR dashboards, clean and organize workforce data, create job descriptions, support HRIS implementation, and use AI tools to make HR work faster, clearer, and more scalable. I can support you with: People Analytics & HR Dashboards Workforce dashboards, HR metrics, employee data analysis, attrition tracking, hiring reports, headcount reports, performance data, compensation analysis, and management-ready insights. AI-Enabled HR Process Improvement Using AI tools to improve HR documentation, recruitment workflows, employee communications, policy drafting, job description creation, HR reporting, and decision support. Compensation & Total Rewards Salary benchmarking, job leveling, pay structure design, compensation reports, benefits review, and practical pay administration frameworks. HR Consulting & HR Operations HR policies, employee handbooks, contracts, employee relations, performance management, onboarding, offboarding, compliance support, and general HR advisory. Recruitment & Talent Acquisition End-to-end recruitment, technical hiring, candidate screening, job ads, interview guides, and hiring process improvement. Clients usually work with me when they need someone who can bridge strategy and execution: someone who can understand the business issue, organize the HR data, create practical recommendations, and convert everything into clear documents, dashboards, and action steps. If you need an HR consultant who understands both people and data, I can help. My previous projects: HR Analytics People Analytics Workforce Analytics HR Dashboards HR Metrics HR Reporting Workforce Planning Compensation Analysis Salary Benchmarking Job Leveling Pay Structure Design HRIS Implementation HRIS Optimization Employee Data Analysis Recruitment Analytics Attrition Analysis AI in HR AI-Enabled HR HR Process Automation Google Sheets Automation Excel HR Reporting Performance Management Employee Relations HR Consulting

🎖 As an Expert-Vetted professional and a member of Upwork's top 1% of freelancers worldwide, I specialize in helping companies find the best talent in the global market through end-to-end recruitment and HR processes. I am an HR professional with 14+ years of extensive experience in Human Resources Management. Worked as Head of Department for Fortune 500 Companies in different industries. I can handle: Recruiting - All levels and positions (this is my passion) Mapping processes for HR functions Automating HR functions Developing performance metrics for different business functions Performance Management Feedback 360 System Development Advise on Benefits and Compensation Employee Handbook Development Handle Remote Employees - Global Mobility functions I consider myself to be an 'intuitive" recruiter with a knack for identifying and sourcing the best possible candidate for any role. If you are looking for insights on how successful companies handle their functions from the inside, I am the perfect person to deliver a great quality restructuring of HR functions! *Or maybe just the best outsource recruiter you could hire :)

I am an experienced Human Resources and Talent Acquisition professional with 13+ years of experience supporting businesses with recruitment, sourcing, screening, interview coordination, HR administration, and candidate management. I have worked with clients across North America, APAC, Europe, and Australia, supporting both Fortune 500 companies and fast-growing startups. I have supported recruitment across a wide range of industries, including DTC/eCommerce, IT, SaaS, EdTech, AI/ML, Healthcare, Digital Marketing, Fitness, Operations, Customer Success, Finance, and more. My experience includes full-cycle recruitment, passive sourcing, resume screening, candidate outreach, interview scheduling, reference checks, offer coordination, and post-joining support. I am also proficient with AI tools such as ChatGPT, Claude, and other AI-powered sourcing and productivity platforms. I use AI to improve sourcing strategy, build stronger Boolean search strings, research unfamiliar industries, summarize resumes, draft personalized outreach, prepare interview questions, organize candidate notes, and create clearer hiring updates for clients. This helps me work faster and more strategically while still keeping communication thoughtful, accurate, and human. Services I can support with: Full-cycle recruitment Talent sourcing and candidate outreach LinkedIn Recruiter sourcing Boolean search and resume database sourcing Resume screening and shortlisting Interview scheduling and coordination Candidate communication and follow-ups ATS management and pipeline updates Job posting and job board management Reference checks HR administrative support Hiring manager coordination Recruiting reports and status updates AI-assisted sourcing, outreach, and candidate research I am familiar with various Applicant Tracking Systems and hiring platforms, including LinkedIn, Indeed, ZipRecruiter, Greenhouse, and other recruitment tools. I take pride in building strong relationships with both clients and candidates while creating a smooth, professional, and efficient hiring experience.

With over 17 years of experience in Human Resources and Headhunting, I operate as a Senior HR Manager and Full Cycle Recruiter focused on building high-performing teams and scalable recruitment systems. I don’t just fill roles — I build recruiting engines, hiring pipelines, and entire teams from the ground up. Throughout my career, I’ve successfully placed 4,200+ candidates across sales, customer service, IT, operations, managerial, and executive-level roles. More importantly, I’ve helped companies scale faster, hire smarter, and retain better talent through structured, data-driven recruitment processes. 🔥 What I Bring to the Table 🧱 Call Center & Team Building (From Scratch) Built and scaled multiple call centers from zero to full operation Designed recruitment pipelines, onboarding systems, and training frameworks Trained internal recruiting teams to operate with speed, consistency, and measurable output Experience working with high-growth companies and large organizations in the industry. 🚀 High-Volume & Sales Recruitment Specialist Recruited 2,000+ sales professionals across industries such as solar, roofing, healthcare, dental, and home services, to name a few. Direct impact on 30%+ revenue growth for multiple clients Deep understanding of performance-driven sales cultures and hiring profiles. 🎯 Customer Service & Operations Hiring Placed 650+ customer service representatives Improved customer satisfaction scores by 20% Built structured hiring systems for remote teams and call center environments 💻 IT & Technical Recruitment Filled 300+ IT roles (frontend, backend, full-stack, and specialized roles) Reduced time-to-hire by 40% through targeted sourcing and screening strategies Strong experience sourcing through LinkedIn, GitHub, and niche platforms 🧠 Leadership & Executive Hiring Recruited 250+ managers and 100+ executives Helped organizations strengthen leadership pipelines and improve team performance by 20%+ ⚙️ HR Processes & Systems Expertise I bring a strong operational mindset to HR, with experience designing and optimizing: Full-cycle recruitment workflows (sourcing → onboarding) Recruitment KPIs, dashboards, and performance tracking High-volume hiring systems and funnel optimization Candidate experience and retention strategies Employer branding and job ad optimization Structured interview frameworks and evaluation scorecards Training systems for recruiters and hiring managers Workforce planning and scaling strategies 🧰 Tools & Systems Experienced with leading ATS & HRIS platforms including: Zoho Recruit, Workday, Taleo, Greenhouse, BambooHR, and other modern recruiting tools. 📊 Proven Impact 40% reduction in time-to-fill 35% increase in candidate retention Consistent delivery of high-quality hires at scale 🤝 Approach I combine headhunter precision with operator execution. That means: I don’t just rely on job posts — I actively source and attract top talent I don’t just hire — I build systems that keep producing results I don’t work reactively — I anticipate hiring needs and scale ahead of demand 🧭 Final Note I’ve worked with fast-growing companies, established organizations, and high-performance sales environments, helping them build teams that drive real business outcomes. If you’re looking for someone who can own recruitment, build structure, and deliver results consistently, you’re in the right place.

𝗧𝗮𝗽 𝗶𝗻𝘁𝗼 𝗼𝘃𝗲𝗿 𝟮𝟬 𝘆𝗲𝗮𝗿𝘀 𝗼𝗳 𝗛𝗥 𝗘𝘅𝗽𝗲𝗿𝘁𝗶𝘀𝗲! Hi, I'm Lillian — a results-oriented HR and Change Management Outsourcing (HRCO) Specialist with over two decades of HR leadership experience and a proven track record in effectively managing agency resources and budgets. Though my background includes collaborating with cross-state and multi-divisional corporations like UPS, I also excel at leading teams without formal hierarchical power, fostering collaboration across functions, and engaging seamlessly with senior executives. 𝖨 𝖼𝖺𝗇 help your business with: ✅Establishing HR Infrastructure: From procedures to performance management systems, I create tailored frameworks to support business growth. ✅Documentation and Policy Creation: Crafting comprehensive employee handbooks, policies, and procedures manuals to ensure clarity, consistency, and compliance across the organization. ✅Recruitment and Talent Acquisition: Leveraging my expertise in sourcing, screening, and hiring top talent, I help entrepreneurs build high-performing teams. ✅Compliance and Employment Law: Ensuring adherence to legal requirements, I mitigate risks and safeguard businesses from regulatory challenges. I’m familiar with multi state compliance and heavy compliance states such as California, Colorado & New York. ✅Employee Relations and Engagement: Fostering positive workplace cultures, I promote employee satisfaction, retention, and productivity. ✅Training and Development: Designing training programs and career pathways, I empower teams for continuous growth and success. ✅Benefits Administration: Developing competitive benefits packages, including healthcare, retirement plans, and wellness initiatives, to attract and retain top talent. ✅Diversity and Inclusion Initiatives: Implementing strategies to foster diversity, equity, and inclusion within the workplace, driving innovation and employee engagement. ✅Payroll Administration: Full ownership & processing of your payroll on platforms such as ADP, Gusto, Rippling, iSolved, QB Payroll, Paychex. 𝑳𝒆𝒕 𝒎𝒆 𝒉𝒆𝒍𝒑 𝒚𝒐𝒖 𝒃𝒖𝒊𝒍𝒅 𝒚𝒐𝒖𝒓 𝑯𝑹 𝒅𝒆𝒑𝒂𝒓𝒕𝒎𝒆𝒏𝒕 𝒇𝒓𝒐𝒎 𝒕𝒉𝒆 𝒈𝒓𝒐𝒖𝒏𝒅 𝒖𝒑!