๐ช๐ต๐ฎ๐ ๐ฐ๐ฎ๐ป ๐ ๐ฑ๐ผ ๐ณ๐ผ๐ฟ ๐๐ผ๐ ?
I am a virtual assistant and customer service specialist committed to providing you with efficient and high-quality solutions. My goal is to lighten your workload, allowing you to focus on the more strategic areas of your business. I am proactive, organized, and dedicated to delivering personalized service that meets your specific needs.
With several years of experience in managing administrative tasks and customer support, I offer a wide range of services designed to optimize your time and enhance customer satisfaction.
My services include:
โข Email and calendar management
โข Customer service through various channels (chat, email)
โข Database management and data entry
โข Coordination of meetings and events
โข Creation and maintenance of documentation and reports
โข Social media support and community management
Let's talk and discover how I can help you achieve your goals!
Microsoft Office
Virtual Assistance
Data Entry
Dropshipping
Customer Service
Marketing
Sales
Email Marketing
Typing
Google Docs
Microsoft Excel
CRM Software
Organizer
Google Search
Translation
Angie T.
Lima, Peru
$12/hr
5.0
5 jobs
Hi! Iโm an Operations & Administrative Support Specialist with experience helping startups and growing teams stay organized, improve workflows, and deliver excellent client experiences.
Over the past 3+ years, Iโve supported international teams with administrative operations, recruitment coordination, project tracking, scheduling, customer communication, and process management. Iโm especially passionate about helping businesses create structure, improve efficiency, and keep projects moving smoothly.
Hereโs how I can support your team:
โข Administrative & Executive Support
(Calendar management, inbox organization, meeting coordination, documentation, travel planning)
โข Recruitment & Talent Coordination
(Candidate sourcing, resume screening, interview scheduling, applicant communication)
โข Project & Operations Support
(Task management, workflow organization, team coordination, CRM updates, process documentation)
โข Customer Success & Client Support
(Client communication, onboarding assistance, follow-ups, relationship management)
โข Content & Social Media Assistance
(Canva graphics, scheduling posts, basic content organization)
Tools I commonly use:
Google Workspace | Notion | Trello | Asana | Slack | Zoom | Microsoft Office | Canva | CRM Platforms
Clients appreciate my proactive communication, attention to detail, adaptability, and ability to manage multiple priorities independently.
If youโre looking for someone reliable, organized, and solutions-oriented to support your operations and help your business run smoothly, Iโd love to connect!
Organizational Background
Google Calendar
Trello
Microsoft Certified Professional
Cultural Adaptation
Microsoft Teams
Zoom Video Conferencing
Administrative Support
Business Operations
Sourcing
Calendar Management
Project Management
Project Workflows
Client Management
Pablo Josue S.
Lima, Peru
$35/hr
5.0
36 jobs
Struggling with a broken cross-tenant sync, a mailbox permission that shouldn't be failing, or an identity conflict no one can trace? That's exactly the kind of problem I resolve.
I'm a Microsoft 365 engineer specializing in Entra ID (Identity) and Exchange Online, with 5,000+ hours of hands-on support, $300K+ earned, and a 100% Job Success Score. I focus on the complex, hard-to-diagnose cases โ the ones that don't have a documented fix.
Recent problems I've solved:
- Cross-tenant synchronization identity collision โ traced and resolved an alternativeSecurityIdentifier conflict blocking user provisioning across merged tenants.
- Exchange Online RBAC misconfiguration โ diagnosed a Delegating vs. Regular role assignment issue that was silently breaking admin permissions.
What I do:
- Entra ID / Identity โ hybrid identity, Conditional Access, cross-tenant sync, provisioning conflicts, MFA/SSO, SSPR
- Exchange Online โ mail flow, RBAC, transport rules, mailbox permissions, DMARC/SPF/DKIM authentication
- Migrations โ tenant-to-tenant and cross-platform (M365 โ Google Workspace), including identity setup, mail flow cutover, and SPF/DKIM/DMARC configuration to prevent post-migration deliverability issues
- PowerShell โ user provisioning, license management, and reporting automation
- Broader M365 โ Teams (Associate certified), SharePoint/OneDrive, plus tenant-wide administration
Certifications: MS-900, MS-700, Microsoft Teams Administrator Associate. MS-102 (Administrator Expert) in progress.
I work in English, Spanish, and Japanese (JLPT N1).
If you have a Microsoft 365 issue that's been open too long, send me the details and I'll tell you how I'd approach it. Happy to answer any questions.
Microsoft Office
VoIP
Network Administration
Multiprotocol Label Switching
English
Japanese
Microsoft Exchange Online
Microsoft Azure Administration
Microsoft 365 Copilot
Office 365
Microsoft Outlook
Microsoft Excel
Microsoft Active Directory
Microsoft Teams
Email Security
Microsoft Windows PowerShell
Microsoft SharePoint
Email Deliverability
Spanish to Japanese Translation
English to Japanese Translation
Giovanna C.
Lima, Peru
$15/hr
5.0
44 jobs
Customer Service and Academic Operations Specialist with over 15 years of experience delivering exceptional customer service, administrative support, and relationship management. Over the past several years, I have specialized in supporting higher education institutions through enrollment, student success, academic operations, CRM management, and student services.
I help universities and educational organizations streamline academic operations, improve the student experience, manage enrollment processes, coordinate documentation, and deliver exceptional support to students, faculty, and administrative teams.
Proficient in Higher Education operations, Blackboard, Office 365, academic CRM platforms, database management, student records, case management, digital documentation, survey management, and process improvement.
I am proactive, highly organized, detail-oriented, and committed to delivering operational excellence while creating a positive experience for students, faculty, and academic teams.
If you're looking for a reliable professional who understands the unique challenges of higher education and student success, I'd love to help your institution deliver an outstanding student experience.
Microsoft Office
Higher Education
Education
Office 365
Microsoft Outlook
Blackboard
Microsoft Excel
CRM Software
Customer Care
Spanish
Customer Support
Data Management
Documentation
Records Management
Administrative Support
Email Support
Problem Resolution
Survey
Database Management
Case Management
Efigenia Marรญa M.
Lima, Peru
$5/hr
5.0
3 jobs
I'm an administrative management specialist, ready to help you stop wasting time and money. With years of experience in auditing and financial control, I transform chaotic processes into streamlined systems that reduce errors and increase efficiency.
Is your inventory not balancing? Are you unclear about your cash flow? Do you suspect process flaws? I handle all the operational aspects so you can focus on growing your business. I deliver clear reports, reliable data, and organized, ready-to-use documentation.
Services I offer:
* Excellent command of Spanish and intermediate English
* Invoice registration and tracking
* Accounts receivable and payable management
* Inventory control to reduce losses and excess stock
* Timely payments to suppliers and employees
* Cash flow monitoring to improve your liquidity
* Data entry and document organization
* Financial process audits to identify inefficiencies
* Accurate bank reconciliations
* Proficiency in Microsoft Office (Word, Excel, and PowerPoint)
Thanks to my organizational skills and attention to detail, I have helped companies identify flaws in their processes and locate missing assets.
Tell me how I can help you; let's design a system together that works for you. I'm ready to join your team and help you grow with order and results.
Microsoft Office
Writing
Spanish
Invoice
Accounts Payable
Accounts Receivable
Inventory Report
Payroll Accounting
Payroll Reconciliation
Cash Flow Analysis
Data Entry
Data Chart
Internal Auditing
Bank Reconciliation
Microsoft Excel
Email
Administrative Support
Virtual Assistance
General Transcription
Data Mining
Brian Manuel Z.
Lima, Peru
$40/hr
5.0
19 jobs
๐ Senior Performance Marketing Specialist | Google Ads | Meta Ads | TikTok Ads | GoHighLevel
๐ $10M+ Ad Spend Managed
๐ 1,000+ Campaigns Optimized
๐ค 60+ Businesses Served
๐ง 6+ Years of Experience
I help businesses generate more leads, appointments, and sales through Google Ads, Meta Ads, TikTok Ads, conversion tracking, landing pages, and marketing automation.
As an Industrial Engineer and Performance Marketer, I combine data analysis, automation, and paid advertising to build scalable customer acquisition systems that drive measurable business growth.
โโโโโโโโโโโโโโโโโโโโโโ
๐ RECENT RESULTS
โ Increased qualified leads by 521% for a Family Law Firm while reducing CPA by 78%.
โ Increased leads by 206% for a Plumbing & Electrical company while reducing CPA by 33%.
โ Generated 100+ cruise bookings in just 14 days through Google Ads, Meta Ads, and TikTok Ads campaigns.
โ Achieved ROAS 32+ for a furniture and home improvement e-commerce brand.
โ Generated ROAS above 5x through Facebook-to-WhatsApp campaigns for multiple businesses.
โโโโโโโโโโโโโโโโโโโโโโ
๐ข INDUSTRIES I WORK WITH
โ๏ธ Law Firms (Family Law, Immigration, Personal Injury)
๐ ๏ธ Home Services (Plumbing, Electrical, HVAC, Roofing, Painting, Remodeling, Construction)
โ๏ธ Travel & Tourism
๐ E-commerce
๐ Flooring, Marble, Tile & Home Improvement
๐ฅ Local Businesses & Professional Services
โโโโโโโโโโโโโโโโโโโโโโ
๐ผ SERVICES
โข Google Ads Management
โข Facebook & Instagram Ads
โข TikTok Ads
โข YouTube Ads
โข Lead Generation Campaigns
โข Local Service Business Marketing
โข E-commerce Advertising
โข Landing Page Creation & Optimization
โข GoHighLevel Funnels & Automations
โข CRM Setup & Lead Nurturing
โข Conversion Tracking & Attribution
โข Google Analytics 4 (GA4)
โข Google Tag Manager (GTM)
โข Meta Pixel & Conversion API
โข Enhanced Conversions
โข Call Tracking Implementation
โโโโโโโโโโโโโโโโโโโโโโ
๐ TOOLS & PLATFORMS
Advertising:
Google Ads, Meta Ads, TikTok Ads, YouTube Ads, Local Service Ads
Tracking & Analytics:
GA4, GTM, Meta Pixel, Conversion API, Enhanced Conversions, Hyros, TripleWhale, Hotjar
CRM & Automation:
GoHighLevel, Zapier, Make, ActiveCampaign, Mailchimp, CallRail, CallTrackingMetrics, ServiceTitan
Websites & Funnels:
WordPress, Elementor, ClickFunnels, Shopify, WooCommerce, Kajabi
AI & Reporting:
ChatGPT, Claude, Gemini, Perplexity, Looker Studio, Agency Analytics
โโโโโโโโโโโโโโโโโโโโโโ
My approach is simple:
โ Data-driven decisions
โ Transparent communication
โ Fast execution
โ Continuous optimization
โ Focus on ROI, lead quality, and business growth
If you're looking for a performance marketer who can generate leads, build funnels, implement tracking, automate follow-up, and scale profitable campaigns, let's connect.
Microsoft Office
Google Analytics
Social Media Marketing
Canva
WordPress
Facebook
Facebook Ads Manager
Google My Business
Visual Basic
SEM Keyword Research
Content Marketing
Google Ads
Google Tag Manager
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