Hire the Best Operations Managers
in Peru

With 8+ years of experience supporting U.S.-based companies, I help businesses streamline operations, improve client experiences, optimize processes, and manage projects from start to finish. My background spans healthcare, education, real estate, creative services, and customer-focused industries, combining operational excellence, relationship management, and strategic business support. Throughout my career, I have partnered with founders, leadership teams, clients, and cross-functional teams to improve efficiency, strengthen customer experiences, and support business growth. One of my greatest strengths is building strong, trust-based relationships with clients and stakeholders. With more than 8 years of experience as a Medical and Customer Service Interpreter, I have worked with hospitals, healthcare systems, insurance companies, government agencies, financial institutions, and service-based businesses. This experience strengthened my communication skills, emotional intelligence, active listening, and ability to navigate sensitive conversations with professionalism and discretion. My expertise includes: ✔ Operations Management & Business Support ✔ Project Coordination & Workflow Optimization ✔ Client Success & Account Management ✔ Client Intake & Onboarding ✔ Executive Support & Administrative Operations ✔ Process Improvement & SOP Development ✔ Team Coordination & Recruitment ✔ CRM Management & Customer Experience In addition to my operational expertise, I bring a strong background in branding, content strategy, and digital marketing. I have led content and social media teams for U.S.-based companies, developed brand guidelines, managed creative projects, coordinated marketing initiatives, and supported business growth through strategic communication and brand positioning. Recent accomplishments include: • Increased enrollment and membership revenue by 35–40% through operational improvements and client experience initiatives. • Contributed to a 45% increase in client bookings through optimized intake processes and relationship management. • Developed workflows, SOPs, and operational systems that improved team efficiency and collaboration across multiple organizations. Tools & Platforms: Google Workspace | Microsoft Office | ClickUp | Asana | Airtable | Slack | Zoom | Brightwheel | Follow Up Boss | Canva Pro | Squarespace | Shopify | ChatGPT | Claude AI Languages: 🇺🇸 English (Fluent) 🇪🇸 Spanish (Native) 🇫🇷 French (Intermediate) If you're looking for a proactive, highly organized professional who can manage operations, support leadership, strengthen client relationships, and help your business scale efficiently, I'd love to connect. 📩 Let's chat!

If you’re looking for someone who brings structure, clarity, and operational momentum to your business, you’re in the right place. I’m Nicolle, a Remote Operations & Project Manager with experience supporting founders, creative teams, and digital businesses across the U.S. I specialize in building systems that keep teams aligned, projects moving, and leadership focused on growth. Over the past year, I’ve supported international teams in operations, content production, course coordination, executive support, and recruitment. I don’t just manage tasks - I create visibility, accountability, and workflow clarity. Here’s how I support growing teams: 📌 **Operations & Project Management** • Workflow setup and optimization (Notion, Asana, ClickUp) • Deadline tracking and team accountability • Vendor and client coordination • Contractor management & payment tracking • Recruitment and onboarding via Upwork • Bottleneck identification & process improvement 🧠 **AI & Content Systems** • AI-assisted content workflows (ChatGPT, Gemini, Claude) • SOP creation and documentation • Blog and editorial structure development • Creative brief development for designers and illustrators 📅 **Executive & Client Support** • Executive calendar management • Client onboarding & CRM systems (Kajabi, SimplePractice) • Community management & engagement workflows • Inbox oversight & priority filtering What sets me apart is my ability to operate at both the strategic and detail level. I understand creative production, team psychology, and operational structure - which allows me to support founders without adding complexity. If you need someone proactive, organized, and calm under pressure, I’m ready to contribute. Let’s build systems that scale.

SKILLS Missionary of the Church of Jesus Christ of Latter-day Saints. Proactivity Easy to speak in public Team worker Experience in sales A user of the latest technological tools Optimal performance working under pressure Interpersonal Communication Ability to supervise others' work. Quick learner PERSONAL PROFILE I'm 24 and I'm from Peru. Experience in sales of intangibles; know how to talk with people and relate with them. Experience in setting appointments and communicating with people by phone. I love to work with people and I also can solve problems by myself. Easy to learn quickly. Dynamic, cheerful, and a lover of challenges.

CERTIFIED MONDAY CONSULTANT & SYSTEM ARCHITECT | Managing Director @ Whatever Tech LLC I build Monday systems that run your operations end-to-end, not boards that need babysitting. → 100+ full implementations delivered → $600K+ in Monday professional services → 100% Job Success Score | 5★ every review, no exceptions → 65 U.S. clients + Europe, Africa, Oceania & LATAM → 12+ industries | Internal team of 15 specialists WHAT YOU ACTUALLY GET Not a template build. A system designed around how your business actually runs. ✔ 30–80% reduction in manual work through automations built for your exact workflows ✔ Executive dashboards your leadership will actually trust and use in real-time ✔ One unified operational backbone replacing 5–10 fragmented tools ✔ A system that scales with hiring, growth, and organizational changes ✔ Full documentation so you're never dependent on me to keep it running HOW I WORK Full lifecycle. Strategy-first. I stay personally involved in every engagement and my internal team gives you expert architecture plus reliable, fast execution. Process mapping → system architecture → automations → integrations → dashboards → user onboarding & training → documentation → live support I've delivered this across construction, manufacturing, insurance, legal, SaaS, field ops, agencies, wholesale, and more. Most clients come back for multiple phases. IS THIS A FIT? ✔ Founders, Directors & Ops leaders who want design + build + adoption handled properly ✔ Teams outgrowing spreadsheets and fragmented tools ✔ Companies that want Monday as their actual operational backbone, not just a task tracker ❌ Anyone looking for cheap board setup ❌ Teams hoping to duct-tape Monday and hope it scales ❌ Organizations unwilling to standardize their processes READY TO BUILD SOMETHING THAT ACTUALLY WORKS? Send me a message with your current setup and your biggest operational pain point. I'll tell you exactly where the bottlenecks are and what a proper system would look like before we discuss scope or cost.

Bilingual Senior Project Manager with 10+ years leading cross-functional teams for U.S. and UK companies. I specialize in bringing clarity, structure, and high-level coordination so projects move fast, teams stay aligned, and delivery is consistent. I streamline communication, build organized workflows, and keep stakeholders focused on priorities—removing blockers quickly and maintaining project momentum. ▸ Core Strengths Project planning, timelines, milestones & reporting Sprint, backlog & task coordination (Agile/Scrum) Cross-team communication: ops, marketing, product & vendors Process optimization, documentation & SOP development KPI tracking, performance reporting & quality oversight Remote team coordination across multiple time zones ▸ Experience Led multi-market projects in marketing, healthcare & business operations Supported executives with planning, communication & operational execution Managed distributed teams and complex delivery pipelines ▸ Tools Jira, Asana, Trello, Notion, Slack, Google Workspace, MS Office, Tableau If you need a structured, reliable Project Manager who elevates clarity and execution—I can help.

I’m a QA Tester with a strong background in Industrial Engineering and over 10 years of experience ensuring software quality for Web, Mobile Apps, ERP, and E-Commerce platforms. I focus on manual testing, including functional, regression, exploratory, and usability testing, helping businesses deliver reliable and user-friendly products. Alongside QA, I also work as an Executive Virtual Assistant and Data Entry professional, providing process optimization, data analysis, workflow management, and bilingual (English–Spanish) support. ⭐ Recognized for my responsibility, attention to detail, and adaptability to diverse environments and methodologies. Fully committed to each project, deadlines, and continuous improvement. Languages: Spanish (Native), English (Intermediate) 🧩 QA Skills & Tools Manual Testing (Functional, Regression, Exploratory, Usability) Test Case Design & Execution Bug Reporting & Tracking (Jira, Trello, Excel) Test Documentation & Reports ERP & E-Commerce Testing Browser & Device Compatibility 🛠️ Additional Skills Data Entry & Online Research Workflow & Process Analysis Content Writing & Translation (English ↔ Spanish) Google Workspace & Microsoft Office Communication: Zoom, Teams, Slack Creative Tools: Canva, Kittl