12+ years of experience in software development. Combined experience in project management, product management, business analysis, and software engineering.
HOLISTIC VISION
With more than 5+ years as a software engineer, an MBA, and 4+ years in client-facing roles, I understand effectively both the technical team and the business people.
EXPERIENCE WITH BOTH WATERFALL AND AGILE FRAMEWORKS
I have extensive experience not only with traditional waterfall approach but also with more dynamic, agile frameworks, mainly Scrum and Kanban, both pure and customized/merged.
EFFECTIVE DOCUMENTATION OF REQUIREMENTS/USER STORIES
Whether you work traditional or agile, I can help you in transforming high level requirements or epics into clear, compelling requirements documents that, first and foremost, will ADD VALUE to your business. Promise.
EXPERIENCE CONFIGURING JIRA AND CONFLUENCE
If you are unsure on how your Jira workflow should look like, whether you are working Scrum or Kanban, I am here to help. It is all about adapting the tools to our process, not the other way around. After the setup you are happy with I will stay around until you and your team get used to it.
LET'S GET STARTED!
I would be very happy to talk to you about your business first - I do know that IT is not a goal in itself but rather it's a means to achieve business value. I promise I can help you in that endeavor, for my focus is always on VALUE.
I look forward to talk to you soon!
HIGHLIGHTS
• 7+ years overall experience in IT project management.
• 4+ years leading remote teams for US-based clients.
• Certified Project Management Professional (PMP).
• Agile Certified Practitioner (PMI-ACP).
• Configuration of complex Scrum and Kanban workflows in Jira.
• JQL filters, reports, and dashboards.
• SQL programming and reporting (Oracle, MS Sql Server, MySql).
• Remote training in Scrum and Kanban.
• Kata 4-step approach for continuous improvement.
• Lean software development.
RELEVANT REMOTE JOB EXPERIENCE
Agile Coach & Sr. Project Manager | GLOBANT (NYSE GLOB)
Aug. 16 - Jan. 18
• Led and coached internationally located teams (60+ people in total) working remotely for a US-based client.
• Tailored Jira's Scrum/Kanban dashboard and workflows as required per the teams.
• Based on client’s business goals, defined sound KPIs for team’s performance assessment under a continuous improvement approach.
• Coached the team with continuous improvement practices such as Improvement Kata’s four-step model and Scrum’s retrospective meetings.
Business Analyst | VERIZON TERREMARK
May. 11 - Jul. 13
• Agile BA for the development of web applications for the support of the Colocation and Managed Hosting BUs’ operations. Framework Scrum.
• Gathered core business needs of USA/Latam offices. Worked closely with both end-users and developers to jointly create compelling customer-centric web application design.
• Led value-based prioritization of product backlog with relevant stakeholders.
• Travelled periodically to USA/Latam and intensively interacted (both written and verbal) with stakeholders (from end users to senior executives) in USA/Latam/EU.
EDUCATION
MASTER'S DEGREE | INSEAD (FRANCE)
BUSINESS ADMINISTRATION
2005 - 2006
BACHELOR OF SCIENCE | UNIVERSIDAD NACIONAL DE INGENIERÍA (PERÚ)
SYSTEMS ENGINEERING MAJOR
1991 - 1997
Agile Project Management
Business Analysis
SQL Programming
Kanban Methodology
Continuous Improvement
Design Thinking
Karen Sugeily D.
Lima, Peru
$10/hr
5.0
3 jobs
Experienced Project Manager with 5 years leading high-impact B2C digital products, including leading loyalty program initiatives within the fintech and financial services sector.
Passionate about crafting innovative customer engagement strategies that drive retention, build brand loyalty, and create standout user experiences. Expert in leveraging customer behavior analytics, segmentation, and data-driven insights to continuously optimize product performance and tailor offerings to market needs. Adept at forging strong strategic partnerships to fuel growth and expansion.
Proficient in standardizing and streamlining project management processes with a focus on agile frameworks, including SAFe, to maximize value delivery while ensuring tight alignment with organizational objectives and stakeholder priorities. Demonstrated success contributing to comprehensive product roadmaps, enhancing cross-functional team collaboration, and navigating fast-paced environments with strategic clarity and operational excellence.
Committed to delivering customer-centric solutions that combine technical expertise, business acumen, and user empathy for sustained competitive advantage in dynamic fintech and loyalty program markets.
Agile Project Management
Scrum
Kanban Methodology
AI Product Management
Product Management
Product Discovery
Product Documentation
IT Management
Project Delivery
Business Analysis
IT Consultation
Tech & IT
Management Consulting
Marketing Strategy
User Experience Strategy
Yesica Shirley Baldeon Hidalgo B.
Lima, Peru
$20/hr
5.0
1 jobs
Profesional PMP, Ingeniera Empresarial y de Sistemas, Administración. Con 12 años de experiencia de las cuales 7 en gestión de proyectos tecnológicos. Con especialización en dirección de proyectos y metodologías ágiles, liderando iniciativas de desarrollo de software, data analytics y transformación digital, enfocadas en optimizar procesos y generar valor para el negocio. Habilidad para coordinar equipos multidisciplinarios, gestionar riesgos y asegurar la entrega de proyectos clave.
Certificada en Scrum y ITIL, con un enfoque constante en la mejora continua. Comprometida con la innovación, la entrega de valor para los clientes y la excelencia operativa en entornos dinámicos.
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