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I am a biomedical researcher and scientific consultant with 7+ years of experience in infectious diseases, public health and biology. I have contributed to international projects, including collaborations with the Centers for Disease Control and Prevention (CDC), and specialize in scientific writing, research support, and data analysis (R). I can support you with: - Scientific writing and editing - Literature reviews - Data analysis - Public health documentation - Improving your understanding in biology matters (teacher) Reliable, detail-oriented, and committed to delivering high-quality work on time.

I build Monday systems that integrate your operations end-to-end, not boards that work like silos. → 100+ full implementations delivered → $600K+ in Monday professional services → Multiple industries and business models → Native Monday automations → Complex integrations and workflows with N8N. WHAT YOU ACTUALLY GET Not a template build. A system designed around how your business actually runs. ✔ 30–80% reduction in manual work through automations built for your exact workflows ✔ Executive dashboards your leadership will actually trust and use in real-time ✔ One unified operational backbone that can integrate to the rest of your tech-stack ✔ A system that scales ✔ Full documentation so you're never dependent on me to keep it running HOW I WORK Full lifecycle. Process mapping → system architecture → automations → integrations → dashboards → user onboarding & training → documentation → support & ongoing optimization I've delivered this across construction, manufacturing, insurance, legal, SaaS, field ops, agencies, wholesale, and more. Most clients come back for multiple phases. IS THIS A FIT? ✔ Founders, Directors & Ops leaders who want design + build + adoption handled properly ✔ Teams outgrowing spreadsheets and fragmented tools ✔ Companies that currently use Monday and want to optimize their setup. ❌ Anyone looking for cheap board setup ❌ Teams hoping to duct-tape Monday and hope it scales READY TO BUILD SOMETHING THAT ACTUALLY WORKS? Send me a message with your business model and what you want to set up in Monday. I'll tell you exactly what a proper system would look like before we discuss scope or cost.

I specialize in customer support, virtual assistance, transcription, and voice recording. I help entrepreneurs and businesses deliver a friendly and efficient customer experience. I'm new to Upwork but fully committed and excited to start working. Customer Support (Email, Chat & Voice) Virtual Assistance Data Entry & Transcription Voice Recording (Clear and Neutral Spanish) Appointment Scheduling Task and Inbox Management Problem Solving & Communication Basic CRM Handling (training-ready) Microsoft Office & Google Workspace Fast Learner & Highly Organized

Hello, I'm Monica. I'm a full-Stack marketing specialist with 9 years of experience in multichannel campaigns, passionate about innovation and dynamic communication. I've worked both in-house and at agencies, developing marketing campaigns and content from scratch for local and international stakeholders. Always aligned with business goals, my work has consistently delivered tangible results.