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# IT & Network Security Pro | Aspiring Cybersecurity Specialist Hello - I’m Inzam Yahiya a seasoned IT & Network Security expert with 4+ years of industry experience, now fully focused on cybersecurity. I blend technical rigor, linguistic versatility, and creative flair to deliver top-tier results. ## Core Competencies - **Sinhala ↔ English Transcription & Translation** Accurate, idiomatic, context-aware; technical & legal terminology friendly - **Data Entry & MS Office 365** 75+ WPM typing • Excel (pivot tables, VLOOKUP) • Access • Word • PowerPoint • Outlook • Teams • SharePoint - **Copywriting & Arabic Calligraphy** Engaging blogs, product copy, white papers • Custom calligraphic logos & invitations - **IT Assignments & Research Support** Network diagrams • Security policies • Technical reports • Literature reviews • Presentation decks ## How I Deliver 1. Align on goals & success metrics 2. Share clear milestones & timelines 3. Execute in agile sprints with regular updates 4. Provide thorough QA, documentation & actionable insights 5. Offer post-project support & tweaks **Ready to secure your network, translate critical content, or craft standout copy?** 👉 Send me a message or click “Invite” and let’s get started!

Microsoft 365 Architect | Exchange Online | Intune | Entra ID | Defender | Purview Helping businesses securely migrate, manage, and optimize Microsoft 365 environments. Hello, I'm Kesavan, a Microsoft Certified Microsoft 365 and Security Specialist with experience helping organizations modernize their IT environments using Microsoft technologies. I work with businesses of all sizes, from small organizations to enterprise environments, delivering secure, reliable, and scalable Microsoft 365 solutions. My focus is helping clients improve security, simplify administration, strengthen compliance, and maximize the value of their Microsoft 365 investment. Services I Provide Microsoft 365 Deployment, Administration & Migrations • Microsoft 365 tenant setup, configuration, and management • Exchange Online, Microsoft Teams, SharePoint Online, and OneDrive administration • Migrations from Exchange Server, Google Workspace, GoDaddy, Zoho, and other platforms • User onboarding, licensing, and Microsoft 365 optimization Microsoft Intune & Endpoint Management • Microsoft Intune deployment and configuration • Windows Autopilot implementation • Device compliance and security policies • Mobile Device Management (MDM) and Mobile Application Management (MAM) • Application deployment and endpoint security management Identity & Access Management • Microsoft Entra ID (Azure AD) • Multi-Factor Authentication (MFA) • Conditional Access Policies • Privileged Identity Management (PIM) • Hybrid Identity and Azure AD Connect Security & Compliance • Microsoft Defender for Endpoint, Office 365, and Defender XDR • Microsoft Purview Information Protection and Data Loss Prevention (DLP) • Sensitivity Labels, Retention Policies, and Compliance Solutions • Security Assessments and Microsoft Secure Score Improvement • Security hardening and best-practice implementation Technical Support & Consulting • Microsoft 365 troubleshooting and administration • Exchange Online mail flow and migration support • Teams, SharePoint, and OneDrive support • Security and compliance consulting • Ongoing Microsoft 365 managed services Why Clients Work With Me ✔ Microsoft Certified Professional with expertise across Microsoft 365, Security, Identity, and Compliance ✔ Proven experience delivering migration, security, and endpoint management projects ✔ Strong focus on security, reliability, and business outcomes ✔ Clear communication, responsive support, and professional project delivery ✔ 100% Job Success Score with successful project delivery across multiple industries Certifications • MS-102 – Microsoft 365 Certified: Administrator Expert • SC-300 – Microsoft Certified: Identity and Access Administrator Associate • SC-400 – Microsoft Certified: Information Protection Administrator Associate • SC-401 – Microsoft Certified: Information Security Administrator Associate • MS-700 – Microsoft Teams Administrator Associate • MS-900 – Microsoft 365 Certified: Fundamentals Whether you need to migrate to Microsoft 365, strengthen security, deploy Intune, implement compliance controls, or optimize your existing environment, I can help you achieve a secure and efficient solution that supports your business goals. Let's discuss your requirements and build the right Microsoft 365 solution for your organization.

👨‍💼 Microsoft Certified | Microsoft 365 • Intune • Azure • Windows Server Administrator I am a Microsoft Certified IT professional with 8+ years of experience delivering secure, reliable remote IT services for USA, Canada, and global clients. I specialize in Microsoft 365 administration, security implementation, Intune endpoint management, Azure AD, and Windows Server infrastructure. I have managed Microsoft 365 environments end to end, led complex email migration projects, implemented security best practices, and provided Tier 2/3 user support. I am recognized for my structured troubleshooting approach, strong communication, and ability to align IT solutions with business goals. 🔹 Microsoft 365 (Office 365) Administration ✔ End-to-end Microsoft 365 tenant administration ✔ New tenant setup, domain onboarding & DNS configuration ✔ DNS records: MX, SPF, DKIM, DMARC, TXT, SRV, CNAME ✔ Exchange Online administration & mail flow management ✔ Microsoft Teams, SharePoint Online & OneDrive administration ✔ User onboarding/offboarding & license optimization ✔ Microsoft 365 Apps deployment & configuration ✔ Ongoing monitoring, troubleshooting & user support 🔐 Security & Compliance (Microsoft 365) ✔ Microsoft Defender for Office 365 (anti-phishing, Safe Links, Safe Attachments) ✔ Multi-Factor Authentication (MFA) ✔ Conditional Access policies ✔ Security & Compliance Center administration ✔ Tenant hardening using Microsoft best practices ✔ Audit logging & compliance monitoring 📧 Email Migration Experience ✔ Microsoft 365 cross-tenant migrations ✔ Google Workspace (G Suite) → Microsoft 365 ✔ GoDaddy → Microsoft 365 ✔ Cutover, staged & hybrid migrations ✔ Minimal downtime with structured user communication 📱 Microsoft Intune (Endpoint Management) ✔ Intune MDM & MAM setup and administration ✔ Windows & macOS device enrollment ✔ Compliance, configuration & security policies ✔ Application deployment & patch management ✔ Conditional Access integration ✔ Endpoint security baselines ✔ Remote device troubleshooting & support 🖥 Windows Server & Infrastructure ✔ Windows Server 2012 R2 / 2016 / 2019 / 2022 ✔ Active Directory domain setup & administration ✔ Azure AD Hybrid & ADFS ✔ DNS, DHCP, File Servers & Print Servers ✔ Group Policy management ✔ Remote Desktop Services (RDS) ✔ Backup solutions & server monitoring ✔ Domain migrations ✔ Hyper-V virtualization ✔ VPN configuration & support 💻 End-User & OS Support ✔ Windows 7, 8, 8.1, 10, 11 ✔ macOS support ✔ OS installation, upgrades, patching & backups ✔ Antivirus & endpoint protection ✔ Software & driver installation ✔ VPN connectivity & Azure AD device join ✔ End-user training & documentation ⭐ Why Clients Choose Me ✔ 8+ years of hands-on IT experience ✔ Microsoft Certified professional ✔ Proven experience supporting USA & Canada clients ✔ Strong focus on security, stability & compliance ✔ Clear communication with technical & non-technical users ✔ Reliable, proactive & detail-oriented approach I take pride in understanding client requirements thoroughly and delivering secure, scalable, and dependable IT solutions that support long-term business success. 🎓 Education & Certifications 🎓 BSc (Hons) Computing – 2020 Wrexham Glyndŵr University, Wales ✔ MS-102: Microsoft 365 Administrator ✔ Microsoft 365 Certified: Endpoint Administrator Associate ✔ AZ-900: Microsoft Azure Fundamentals ✔ MCSA Windows Server 2016 (70-740) ✔ MCSA Windows Server 2012 R2 (70-410, 70-411, 70-412) ✔ Microsoft Certified Professional

Technical specialist with 16 years’ experience in providing IT support for end users around the world covering the following key areas. I just started my career with Upwork and looking forward to apply my skills and experience towards the success of your organization. ❖ Office 365 Deployment/Configuration /Administration ❖ SharePoint Development ❖ Microsoft Azure Deployment/Configuration /Administration ❖ IT Service Desk / End User Support ❖ Systems Administration (Windows Systems)

With nearly 9 years of experience in IT Support, I have built a strong foundation in , Customer Support, IT Systems Administration, Technical Support, and Microsoft 365 Administration. An IT professional who is passionate about technical support and continuous learning. A person with a positive attitude and a problem solving mindset both in technology and in life. Related Experience and skills : M365 Administration Troubleshooting Exchange / Sharepoint / One Drive / Teams / Migration Entra ID / Intune / Security Defender / Purview Office 365 / Outlook / Windows Troubleshooting Active Directory / DNS / DHCP Windows Server 2022/2016/2012 (Installing/Administering/Maintaining), Routing/Switching LAN/WAN, Remote Technical Support, Help desk Support, Network Security (Firewall, VPN, VoIP), Data Centers, Hardware/Software, Microsoft Office (Word, excel, outlook, PowerPoint), Printers and UPS Currently, I work as a Microsoft 365 Administrator, supporting global Microsoft customers. In Microsoft i also served in the following roles as a Microsoft 365 Support Lead, managing a team of 15 engineers who provided remote support to clients worldwide, I worked as a Level 2 Support SME, assisting Microsoft Support Agents by resolving complex and escalated cases. Awards : Was awarded as the Freelancer of the Year on 2021 for Microsoft Due to the Recent organizational changes in Microsoft I am Actively seeking a position where I can apply my technical skills, expand my experience, and continue building my career in IT Below are my educational qualifications Qualifications : • BSc (Hons) in Computer Network Security(UK) (2016) • CCNA certified. • MS900 certified • HND in Computing and Systems Development (Pearson UK)

Experienced consultant with a demonstrated history of working in the information technology for more than 16 years. I am skilled in Microsoft core products such as Active Directory, Exchange, Office 365, Windows Server, Azure, Intune etc. Technical expertise: Office 365 Microsoft Exchange 2007/ 2010 / 2013 / 2016 / 2019 Azure Virtual Desktop (AVD) Microsoft Windows Server 2008/ 2012/ 2016/ 2019 Exchange Online Exchange Hybrid Azure IaaS Azure AD Join, Azure AD Hybrid Join Active Directory deployment/ migration Azure Active Directory Azure AD Connect Intune, Intune Autopilot DNS, DHCP, Group Policy, SMTP, SPF, DKIM Email migration, Bittitan MigrationWiz OneDrive for Business SharePoint Online Administration Certifications: Microsoft Certified: Azure Virtual Desktop Specialty Microsoft Certified: Identity and Access Administrator Associate Microsoft Certified: Azure Administrator Associate Microsoft Certified Solutions Expert: Productivity Microsoft 365 Certified: Messaging Administrator Associate Microsoft Certified Solutions Associate: Office 365 Microsoft Certified Solutions Associate: Windows Server 2008 Microsoft Certified Technology Specialist: Windows Server 2008 Active Directory, Configuration Microsoft Certified Technology Specialist: Windows Server 2008 Network Infrastructure, Configuration Microsoft Certified Professional