Hire the Best Research & Development Freelancers
in Egypt

I'm Yomna Alabshity, German and English speaker, graduated with a Bachelor's degree in German and Spanish linguistic Studies with a high GPA. I have experience working as a bilingual Customer Service Specialist and Subject Matter Expert (SME), providing assistance through voice calls, chat, and emails, in addition to 2 years experience as a freelancer painter. *phone communication skills, handling and research skills. * with a fluency in the following languages: German B2/C1 English B2 Work Experience: - freelancer Painter from Oct. 2020- Apr.2022 - bilingual customer service representative ( booking.com) and SME from April 2022 till August 2023. - German customer service representative ( Apple) from August 2023 till Feb. 2024.

Hi! I'm a motivated third-year Computer Science student with a passion for AI, software development, and real-world tech solutions. I specialize in: Reviewing and testing AI-generated content Data entry and internet research Writing short content or summaries Mobile app and web UI testing Fast learner Detail-oriented Committed to client satisfaction While I may be new to freelancing, I bring a strong academic background, dedication, and a desire to grow with each task. I’m here to help you get your work done accurately and on time!

If what you need is someone who can dig deep, stay laser-focused, and actually enjoy the process—I’m your guy. Research isn’t just work for me, it’s a hobby I love. So whatever you’re looking for, big or small, I’ll track it down and deliver it loud and clear. My Qualifications are: ✅ Hold a BA in Economics with a minor in political science ✅ Worked as a Research Assistant in renowned international organisation ✅ Excellent communication, solid analytical and problem-solving skills ✅ Detail oriented, endlessly curious and highly adaptable. My service offerings include, but are not limited to: 〽️Qualitative Research 〽️Youtube Research 〽️Cultural & Media Research 〽️Topic Research 〽️Secondary Research 〽️List Building 〽️Web Research I am on Upwork 7 days a week so please feel free to contact me anytime you wish! I would be very happy to chat and to reply to any of your questions. Have a lovely day!

I help businesses make smarter, data-driven decisions through practical market research and competitive analysis. With an academic background in Business Administration, I rely on a balanced mix of qualitative and quantitative methods to turn data into clear insights that genuinely support growth and better strategic choices. My work includes the following: Software as a Service (SaaS), both B2B and B2C Healthcare Industrial Manufacturing Energy/Utilities Retail & Consumer Packaged Goods (CPG) The services and reports include the following: ☑️ Market Research (TAM/SAM/SOM and Opportunity Mapping) ☑️ Competitive Intelligence (SWOT Analysis, Competitive Landscape Analysis, and Benchmarking) ☑️ Business Development & Go To Market Strategies ☑️ Desk Research and Industry Reports ☑️ Customer & Segmentation Research (Secondary) ☑️ Long Term Research Support If you have a potential project and would like to learn more about my services, feel free to get in touch! I look forward to working with you

🚀 Hiring a new freelancer with below mentioned career means being fully invested in delivering top-quality results from day one. I’m dedicated to building lasting professional relationships by offering high standards, consistent performance, and genuine care for your business success. 🚀 Elevate Your Team’s Performance with Expert Training & Quality Assurance! I help businesses enhance customer experience, train high-performing teams, and improve service quality. With 7+ years in customer success, sales, corporate training, coaching, and quality assurance, I specialize in soft skills, leadership, and performance optimization. 💡 What I Offer: ✅ Corporate Training & Coaching – 200+ professionals trained in communication, leadership, and technical onboarding. ✅ Quality Assurance & Performance Optimization – Call evaluations, CX analysis, and coaching to boost service standards. ✅ CX & Process Improvement – Helping businesses refine customer interactions for retention and growth. 📌 Industry Experience: ✔ Travel & Hospitality – Expedia, Hopper (Amadeus, Sabre, Farelogix). ✔ Electric Vehicles products - Blink Charging ✔ Telecom & E-commerce – Comcast & Vinted ✔ Sales & Healthcare & Marketing & Government ✔ Government Bidding 🔧 Tools & Systems: 💻 GDS (Amadeus, Sabre) | QA Tools (Balto, Medallia, NICE, Console) | Training Platforms (Teams, Zoom, Slack) | CRM (Salesforce, Nextiva) | Research & Development (Chatgbt, Gemini) 💎Core Values: 🌟 Honesty & Integrity 🌟 Respect & Professionalism 🌟 Open Communication & Transparency Let’s discuss how I can help you optimize performance and customer experience! 📩 Message me now to get started. 💪😊