Hire the Best TIBCO ActiveMatrix BusinessWorks Specialists

🚀 Manual work shouldn’t slow your business down. I help founders and growing teams streamline operations by building reliable automation systems, optimizing CRMs, and improving business processes. The result? Less manual work, fewer operational bottlenecks, and systems your team can rely on every day. Most businesses already have the right tools—they just aren’t connected, optimized, or documented properly. Processes become scattered, automations become unreliable, and teams waste hours on repetitive work. That’s where I come in. I don’t just automate tasks. I build systems that help your business run better. ━━━━━━━━━━━━━━━━━━━ ⚙️ Automation & Business Systems I design, build, and maintain automation systems that eliminate repetitive work and connect the tools your business already uses. Whether you’re starting from scratch or improving existing workflows, I focus on automation that is reliable, scalable, and easy to maintain. Services include: • n8n workflow development • API integrations • Webhooks • AI-powered workflows • Business process automation • Data synchronization • Cross-platform integrations • Workflow optimization • Error handling and monitoring ━━━━━━━━━━━━━━━━━━━ 📊 CRM Optimization Your CRM should support your business—not create more work. I optimize CRM systems so your sales, marketing, and operations stay organized and automated. Platforms • HubSpot • GoHighLevel • Salesforce • Pipedrive Services • Pipeline optimization • Lead management • Contact cleanup • Tags and segmentation • Automated follow-ups • Reporting dashboards • Customer lifecycle automation ━━━━━━━━━━━━━━━━━━━ 🧩 Operations & Executive Support Automation works best alongside strong operations. I provide dependable operational and executive support that keeps projects organized, documentation current, and priorities moving forward. This includes: • Project coordination • Task management • Documentation • SOP creation • Team follow-ups • Calendar workflows • Process improvement • Cross-functional coordination ━━━━━━━━━━━━━━━━━━━ 📚 SOPs & Process Documentation If a process only exists in someone’s head, it’s a business risk. I create clear documentation that helps teams work consistently and reduces dependency on individuals. Including: • Standard Operating Procedures (SOPs) • Process mapping • Internal documentation • Team onboarding guides • Workflow documentation • Video walkthroughs ━━━━━━━━━━━━━━━━━━━ 🛠 Tools & Technologies Automation n8n • Make • Zapier • ManyChat Development REST APIs • Webhooks • JavaScript • Python • Supabase CRM HubSpot • GoHighLevel • Salesforce • Pipedrive Project Management ClickUp • Asana • Monday • Trello • Notion Business Tools Google Workspace • Slack • Airtable • Loom ━━━━━━━━━━━━━━━━━━━ 💡 Why Clients Work With Me ✔ Systems-first approach that solves root problems, not just symptoms ✔ Reliable automation built for long-term use ✔ Strong ownership with minimal supervision ✔ Clear communication and proactive problem-solving ✔ Well-documented workflows that your team can maintain ✔ Continuous process improvement—not just task completion ━━━━━━━━━━━━━━━━━━━ 🤝 Who I Work Best With • Founders looking to scale operations • Growing startups • Agencies • SaaS companies • Service-based businesses • Teams looking for long-term operational support and automation expertise ━━━━━━━━━━━━━━━━━━━ If your business is spending too much time on repetitive work, disconnected systems, or manual processes, let’s build a better way of working. I help businesses automate operations, optimize workflows, and create dependable systems that continue delivering value as they grow.

I help businesses streamline operations, automate workflows, and implement CRM systems to create repeatable, high-efficiency processes that save time, reduce errors, and improve team performance. Using tools like HubSpot, Salesforce, HoneyBook, Dubsado, workflow automation software, and internal dashboards, I design business systems and operational workflows that allow teams to scale confidently and focus on growth. My Expertise Includes: CRM Setup & Optimization: Configure, integrate, and optimize platforms like HubSpot, Salesforce, HoneyBook, and Dubsado for efficient client management and data-driven operations. Workflow Automation & Business Process Automation: Automate client onboarding, support, task management, and internal workflows to reduce manual work and increase team productivity. Operations Systems Design & Business Systems: Build scalable, repeatable operational systems tailored to your business, ensuring clarity, accountability, and operational efficiency. SOPs & Documentation: Create standard operating procedures, process documentation, and guides to ensure long-term usability and team alignment. Sales & Revenue Operations: Optimize sales pipelines, lead routing, CRM reporting, and revenue lifecycle management to improve visibility, accountability, and performance metrics. I don’t just execute tasks, I design systems that scale. Businesses I work with often reduce manual work by up to 50%, achieve predictable execution across teams, and free leadership to focus on growth and strategic decision-making. If you’re looking for a Business Operations Manager, CRM Specialist, or Workflow Automation Expert to implement systems, optimize processes, and streamline operations, I can help. Let’s connect and build business operations that support growth instead of slowing it down.

I help SaaS companies, agencies, and government teams deliver complex technical projects on time — without the chaos. 15 years across Fortune 100 (Hewlett Packard Enterprise) and US government digital transformation (Granicus). At HPE I ran a multi-billion-dollar global portfolio across 150+ countries and cut deployment timelines by 20%. At Granicus I led public-sector digitization that changed how citizens reach essential services. On UpWork: 22+ projects · 5,000+ hours · 100% Job Success. I now operate as SOTO⟂DEV — a doctrine-driven technical practice for businesses that have outgrown chaos. Most automation and software breaks within a year because it was built to demo, not to last. I work the opposite way: documentation-first, maintainable by your team, designed to outlive the technology it runs on. What I deliver – End-to-end project management (discovery → UAT → rollout) for SaaS and public-sector engagements – Custom software & web apps — SaaS products, internal tooling, operational dashboards – Automation architecture (n8n, Make, custom) with runbooks your team can actually maintain – AI-assisted workflows (OpenAI, Anthropic) wired into your real CRM, not a toy demo – Chatwoot deployments — multi-inbox, multi-agent, white-label-ready – CRM optimization, SaaS operations, agile/sprint planning, cross-functional coordination – Fractional technical operator engagements for founders and ops leaders who need a steady hand How I work – Written scope before any code. Written handoff after. – Every system ships with a runbook, a recovery procedure, and a change log. – Stakeholder communication tuned for both engineering teams and executive audiences. – I optimize for the third year of the system, not the first week. Who I am Bilingual EN/ES, based in San José, Costa Rica (GMT-6). Available for US and EU time zones. Operating under a written doctrine — clients see it on day one, because the same standards that govern my code govern the engagement. If you need a senior operator who's done this at Fortune 100 and government scale, won't disappear on you, and ships systems built to last — let's talk.

I build executive dashboards, automate repetitive tasks, optimize CRM workflows, and connect ServiceTitan, HouseCall Pro, QuickBooks, and Power BI into a single source of truth. Helping owners improve visibility, efficiency, and profitability.

HubSpot Revenue Operations Certified HubSpot Social Media Certified DealCloud Platform Manager Certification - Advanced Functionality DealCloud Platform Manager Certification CRM, HubSpot RevOps & ERP Automation Specialist focused on improving revenue operations, CRM data quality, workflow automation, and operational efficiency. Experienced in DealCloud CRM, HubSpot, ERPNext, Python, JavaScript, and business process optimization across sales, customer service, and operations teams. I help organizations streamline processes, maintain clean and reliable data, reduce manual work, and build scalable systems that improve visibility, reporting, and decision-making. What I Can Help You With: 📋 HubSpot & DealCloud CRM setup, administration, and optimization 📊 CRM data imports, cleansing, validation, deduplication, and reporting 📈 Revenue Operations (RevOps), pipeline management, and data governance 🤝 Customer service operations, inbox management, and client communication support ⚙️ ERPNext customization (Client Scripts, Server Scripts, Custom Doctypes, Workflows) 🔁 Workflow automation using n8n, Python, APIs, and business process integrations 🐍 Python scripting and automation for operational efficiency 🌐 JavaScript enhancements for forms, UI, and client-side functionality 📊 Dashboard creation, KPI reporting, and operational visibility improvements 🛠️ CRM troubleshooting, system audits, and process optimization

🏆 Verified Top Rated 🏆10K+ earning 🏆850+ Hours Completed 🚀 Projects falling behind? Tasks getting missed? CRM not being used effectively? I help startups, agencies, and growing businesses streamline operations, manage projects efficiently, and automate workflows so teams stay organized, productive, and focused on growth. With expertise in Project Management, Business Operations, CRM Management, Workflow Automation, and Executive Assistance, I build systems that improve accountability, reduce manual work, and ensure projects move forward without constant oversight. 🔹 Project Management • Project planning and execution • Task management and team coordination • Timeline, milestone, and deadline tracking • Stakeholder communication and follow-ups • Risk management and project documentation • SOP creation and process documentation 🔹 Business Operations Management • Operations planning and execution • Process improvement and workflow optimization • Business systems development • Team coordination and operational support • Bottleneck analysis and problem-solving • Standard Operating Procedures (SOPs) 🔹 CRM Setup & Management • CRM implementation and optimization • Pipeline setup and sales workflow management • Lead tracking and follow-up systems • CRM automation and reporting • Customer lifecycle management • Team adoption and CRM training support 🔹 Workflow Automation • Make (Integromat) Automation • Zapier Automation • n8n Workflow Development • Process automation and system integrations • Data synchronization between platforms • Manual task reduction and efficiency improvement 🔹 Executive & Virtual Assistance • Executive support and administrative management • Calendar and inbox management • Client communication and follow-ups • Task prioritization and coordination • Meeting scheduling and organization • Business support and operational assistance 🛠 Tools & Platforms ClickUp • Asana • Notion • Trello Zapier • n8n CRM • Google Workspace • Microsoft Office If you're looking for a reliable Project & Operations Manager who can improve systems, streamline workflows, manage projects, and support business growth, let's connect and discuss how I can help. Best Regards, Naeem Ul Hassan