Versatile Virtual Professional– Reliable, Dedicated, and Passionate
Earning your trust is my top priority. I offer honest, detail-oriented work with one clear goal: your full satisfaction.
I'm ready to give my full commitment.
Upwork is more than a platform to me — it’s a passion I approach with professionalism, respect, and a strong work ethic.
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Assistant virtuel polyvalent – engagé, fiable et passionné
Ma priorité, c’est votre confiance. Je vous propose un travail sérieux, honnête et rigoureux, avec un seul objectif : votre satisfaction.
Je suis prêt à m’investir pleinement.
Travailler sur Upwork n’est pas juste un job : c’est une passion que je vis avec professionnalisme, respect et engagement.!
Administrative Support
Virtual Assistance
Email
Google Docs
Google Sheets
Bambara
Project Management Support
B2B Marketing
Importing & Exporting Data
Market Research
Market Validation
Marketing Strategy
Marketing Analytics
Lamine S.
Bamako, Mali
$10/hr
5.0
16 jobs
100% Job Success Score | 12+ Satisfied Clients | Reliable & High-Quality Work
Slow customer support, unresolved complaints, or poorly annotated data can lead to lost customers and reduce the quality of your operations and AI systems.
I help solve these challenges through my experience in Customer Support, AI Data Annotation, and French-English-Bambara Linguistics. I can handle customer inquiries and complaints, accurately annotate and review data, and work with multilingual content with strong attention to detail and consistency.
I can help you with customer support, AI data annotation, data collection, transcription, translation, proofreading, and AI-generated content review in French, English, and Bambara.
What I can help you with:
Customer Support: customer inquiries, complaints, follow-ups, and issue resolution
AI Data Annotation: data collection, labeling, annotation, validation, and quality control
AI Data Evaluation: reviewing and evaluating AI-generated responses and content
Translation: French ↔ English and Bambara ↔ French/English
Transcription: accurate audio and video transcription
AI Translation Review: proofreading and correcting AI-generated translations
Linguistic Quality Assurance: language review, proofreading, and cultural validation
With 12+ satisfied clients and a 100% Job Success Score, I focus on delivering accurate, consistent, and timely work while following project guidelines carefully.
Why work with me?
Native Bambara speaker
Fluent in French and English
Strong attention to detail
Reliable and responsive communication
Experience working with international clients
Comfortable following detailed AI/data annotation guidelines
Available for both short-term projects and long-term collaboration
Local Testing & Field Support in Mali 🇲🇱
Born and raised in Bamako, Mali, I can also provide reliable on-the-ground support in Mali for companies that need a local contributor.
I can assist with:
Mobile and web application testing
Mystery shopping / mystery client assignments
Product testing and feedback
Local market research
Data collection and field verification
Local product or service testing
Other legitimate field tasks and local errands
If you need a Customer Support Specialist, AI Data Annotator, or French-English-Bambara Linguist, I would be happy to support your project with professionalism, accuracy, and reliable communication.
Let's work together!
Administrative Support
Customer Service
Data Entry
Virtual Assistance
Customer Support
Email Management
Translation
Audio Transcription
Blog Writing
Online Chat Support
AI Product Management
Email & Newsletter
UGC
Video Production
Kangue C.
Bamako, Mali
$7/hr
4.4
4 jobs
Are you overwhelmed by administrative tasks and finding it hard to keep track of your to-do list? Are you spending too much time on non-essential tasks and not enough on growing your business? My clients often come to me feeling overloaded and under-supported, but leave feeling organized and in control.✨
Here are some of the results my clients have achieved
Glossary
I'm a virtual assistant with a wide range of skills and experience, and I can help you streamline your workflow, increase productivity and free up your time to focus on the important things.
"I can't believe that I have more time now that you're
you're taking care of my schedule" - 50% increase in productivity🌟
its fruits" - 25% increase in sales
"I've been able to concentrate on developing my business, and it's paying off.
"I don't know what I'd do without you" - 100% satisfaction rate. We could be a good fit if you think so.
Administrative Support
Virtual Assistance
Travel & Hospitality
Translation
Audio Transcription
Office 365
Travel Itinerary
Supplier Search
Factory & Supplier Auditing
Executive Support
Topic Research
French Sign Language
Saibou D.
Bamako, Mali
$7/hr
4.8
28 jobs
Hello! I'm Saibou, an experienced freelancer on Upwork.
I specialize in:
✔️ French Data Annotation & AI Training
✔️ WordPress Support (updates, content addition, translation, site management)
✔️ Data Entry (PDF to Excel, data cleaning, organization)
✔️ Basic Web Scraping (plugins, data extraction, clean files)
How I can help you:
- Native French speaker (ideal for AI, annotation, transcription, and French translation)
- Proven track record on Upwork with several successful contracts
- Fast, accurate work, always delivered on time
- Available 8 hours a day (highly responsive)
- Clear and professional communication
Services offered:
- Data annotation in French (text, audio, AI)
- Data cleaning, data extraction, file organization
- WordPress page updates, product and plugin additions
- Information gathering (B2B leads, basic scraping)
- Virtual assistant (email, documents, organization)
I'm available immediately. Send me a message to discuss your project!
Data Entry
Email Communication
Microsoft Excel
Autodesk AutoCAD
Civil Engineering
Google Docs
Search Engine
Word Processing
Lead Generation
Community Management
French
English to French Translation
WordPress
Testing
Google Docs API
Abdoulaye K.
Bamako, Mali
$6/hr
4.8
41 jobs
➤ Libérez-vous du fardeau des tâches 📋 administratives et confiez-les à un assistant virtuel professionnel, offrant des solutions personnalisées pour vous permettre de vous concentrer pleinement sur la croissance et le développement de votre entreprise 🚀
Je suis un professionnel 🦾 polyvalent, capable d'accomplir simultanément plusieurs tâches et de gérer tous les aspects d'une entreprise.
--------------------------------------------------------------------------------------
➤ En travaillant avec moi, Je me chargerai des tâches 📋 comme :
📌 Le support administratif : Avec un support administratif complet, comprenant la gestion minutieuse de vos agendas, la gestion efficace de vos boîtes de messagerie, l'organisation proactive de vos réunions et la réalisation de recherches approfondies sur Internet.
📌 La génération de leads : Grâce à une recherche approfondie et l'utilisation d'outils sophistiqués et extrêmement puissants, je trouverai des informations complètes sur des leads hyper qualifiés dans votre domaine.
📌 L'e-commerce : Avec une expertise complète dans le domaine de l'e-commerce, comprenant la recherche de produits, la rédaction optimisée des fiches produits pour un meilleur référencement, la recherche et la retouche professionnelle des images produits, ainsi que la mise en ligne efficace sur les plateformes Shopify ou WordPress. De plus, je suis en mesure d'élaborer des articles de blog SEO sur les produits de votre boutique, afin d'accroître la visibilité de votre marque et d'attirer un trafic qualifié vers votre site.
📌 Gestion du service client : Avec une gestion professionnelle et réactive du service client, incluant la prise en charge efficace des demandes d'information, ainsi que le traitement minutieux des réclamations liées à la commande et à la livraison. Grâce à ma capacité à communiquer de manière claire et courtoise, je m'engage à offrir une expérience client optimale, en veillant à résoudre rapidement les problèmes et à fournir de complètes réponses satisfaisantes.
📌 La gestion des réseaux sociaux : Avec un service complet de gestion des réseaux sociaux, comprenant la création et la publication de contenu de haute qualité sur vos plateformes, ainsi que la gestion proactive de votre communauté en répondant aux publications et en stimulant des discussions enrichissantes.
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➤ Je maîtrise une vaste gamme d'outils de gestion, de design et de marketing digital, à savoir :
✔️ Communication et gestion des e-mails : Outlook, Zendesk, Freshdesk
✔️ Organisation et gestion des tâches : Notion, Google Docs, Google Sheets
✔️ Marketing et automatisation : HubSpot, Sendinblue
✔️ Création graphique : Canva, Photoshop
✔️ Planification et gestion des réseaux sociaux : Buffer, Hootsuite
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➤ De plus, je suis parfaitement à l'aise avec les derniers outils de communication tels que : Slack, Discord, Hangouts, Zoom, WhatsApp, et bien d'autres.
Cette expertise me permet d'optimiser l'efficacité de vos processus opérationnels et de garantir une communication 🗣️ fluide et professionnelle, tant en interne qu'avec vos clients.
Je suis prêt à mettre en œuvre ces outils de manière stratégique afin de favoriser la croissance et le succès 🎯 de votre entreprise.
➤ Êtes-vous prêt pour démarrer ?
💬 Parlons de votre projet et faisons passer votre entreprise au niveau supérieur 🚀
Virtual Assistance
Social Media Advertising
French
Online Chat Support
Community Management
Social Media Marketing
Google Ads
Facebook Ads Manager
Search Engine Optimization
SEO Writing
Social Media Content
Customer Support
Ecommerce Website
Web Development
Receptionist Skills
Coulibaly H.
Bamako, Mali
$30/hr
5.0
2 jobs
I am an Audio & Video Transcription Specialist with experience transcribing interviews, meetings, podcasts, and online content. I focus on accuracy, readability, and timely delivery, while maintaining strict confidentiality.
Data Entry
Virtual Assistance
General Transcription
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