Hire the Best Virtual Assistants
in Mali

I help businesses, startups, researchers, and entrepreneurs stay organized, find the information they need, and get everyday tasks done efficiently. I’m a Finance Management graduate with hands-on experience in research, Excel and Google Sheets, data organization, and project support. I’m comfortable working with both numbers and information, from organizing spreadsheets and cleaning data to researching companies, markets, and topics online. I can support you with virtual assistance, web research, data entry and organization, Excel and Google Sheets, lead research, document preparation, and other day-to-day tasks that require accuracy and attention to detail. I also have experience working with research teams, which has taught me how to gather information from different sources, check and organize findings, and turn scattered information into clear, useful outputs. I’m a native French speaker and can also work on French-language research and tasks. I’m comfortable learning new tools and workflows and adapting to the way each client prefers to work. If you’re looking for someone reliable who can handle different types of tasks and make your workload easier, I’d be happy to help.

Versatile Virtual Professional– Reliable, Dedicated, and Passionate Earning your trust is my top priority. I offer honest, detail-oriented work with one clear goal: your full satisfaction. I'm ready to give my full commitment. Upwork is more than a platform to me — it’s a passion I approach with professionalism, respect, and a strong work ethic. ----------VERSION FRANÇAISE--—-------—----- Assistant virtuel polyvalent – engagé, fiable et passionné Ma priorité, c’est votre confiance. Je vous propose un travail sérieux, honnête et rigoureux, avec un seul objectif : votre satisfaction. Je suis prêt à m’investir pleinement. Travailler sur Upwork n’est pas juste un job : c’est une passion que je vis avec professionnalisme, respect et engagement.!

100% Job Success Score | 12+ Satisfied Clients | Reliable & High-Quality Work Slow customer support, unresolved complaints, or poorly annotated data can lead to lost customers and reduce the quality of your operations and AI systems. I help solve these challenges through my experience in Customer Support, AI Data Annotation, and French-English-Bambara Linguistics. I can handle customer inquiries and complaints, accurately annotate and review data, and work with multilingual content with strong attention to detail and consistency. I can help you with customer support, AI data annotation, data collection, transcription, translation, proofreading, and AI-generated content review in French, English, and Bambara. What I can help you with: Customer Support: customer inquiries, complaints, follow-ups, and issue resolution AI Data Annotation: data collection, labeling, annotation, validation, and quality control AI Data Evaluation: reviewing and evaluating AI-generated responses and content Translation: French ↔ English and Bambara ↔ French/English Transcription: accurate audio and video transcription AI Translation Review: proofreading and correcting AI-generated translations Linguistic Quality Assurance: language review, proofreading, and cultural validation With 12+ satisfied clients and a 100% Job Success Score, I focus on delivering accurate, consistent, and timely work while following project guidelines carefully. Why work with me? Native Bambara speaker Fluent in French and English Strong attention to detail Reliable and responsive communication Experience working with international clients Comfortable following detailed AI/data annotation guidelines Available for both short-term projects and long-term collaboration Local Testing & Field Support in Mali 🇲🇱 Born and raised in Bamako, Mali, I can also provide reliable on-the-ground support in Mali for companies that need a local contributor. I can assist with: Mobile and web application testing Mystery shopping / mystery client assignments Product testing and feedback Local market research Data collection and field verification Local product or service testing Other legitimate field tasks and local errands If you need a Customer Support Specialist, AI Data Annotator, or French-English-Bambara Linguist, I would be happy to support your project with professionalism, accuracy, and reliable communication. Let's work together!

Hi there! I am a Proactive Executive Virtual Assistant. I’m dedicated to bringing order to chaos. With over five years of experience as an executive assistant, I have developed a strong foundation in supporting high-level executives. Known for my strong organizational abilities, I excel at managing schedules, handling communications, and anticipating the needs of executives to ensure smooth day-to-day operations. With my project management skills, I take pride in my ability to oversee multiple projects simultaneously, creating detailed action plans and tracking progress to meet deadlines without compromising quality. I am fluent in both English and French, which allows me to communicate effectively with diverse teams and clients, ensuring smooth interactions across language barriers. My bilingual skills enhance my ability to manage communications, respond to inquiries, and foster collaboration in international settings. In addition to my expertise in executive support and my project management skills, I have a foundation in programming, which allows me to understand technical workflows and collaborate effectively with development teams. This knowledge enhances my ability to troubleshoot issues, optimize processes, and bridge the gap between technical and non-technical stakeholders. My Skills ⭐️Executive and Administrative Support ✔ Calendar & Appointment Management (Google Calendar, Outlook) ✔ Inbox & Email Management (Gmail, Outlook, Spark mail, Zohomail, Superhuman) ✔️Keeping data safe (the best password managers) ✔️Inbox management (writing and responding to emails, deleting unwanted emails,) ✔ Meeting Agendas, Minutes & Follow-Ups ✔ Travel Planning, Bookings & Itineraries ✔ Document Creation, Spreadsheets, and Presentations ✔ Data Entry & Database Management (Airtable, Google Sheets, Microsoft Excel) ✔ Expense Tracking & Financial Data Entry ✔ Design (Canva, Figma) ✔ Online Research ✔️Expense reporting ✔️Highly organized ✔️Very proactive (I take initiatives) ✔️Social media maintenance ✔️Online purchases ✔️Event planning ✔️Handling unfamiliar tasks (I am a fast learner) ⭐️ Project & Business Operations Management ✔ CRM & Organization (HubSpot, Zoho, ClickUp) ✔ Project Management & Workflow Optimization (Asana, Trello, Notion) ✔ Work Hours & Productivity Tracking (Timely, Time Doctor) ✔ File & Document Organization (Google Drive, Dropbox, OneDrive) ✔ Team Coordination & Process Optimization ⭐️️ Customer & Client Relations ✔ Customer Support via Email, Chat & Phone ✔ Social Media Content/Graphics Creation & Page Management ( Canva, LinkedIn, Instagram, Facebook) ✔ Lead Generation & Prospecting (LinkedIn Sales Navigator, Apollo.io, Crunchbase) ✔ LinkedIn Webinar Support (Setup, Hosting & Engagement) ⭐️Smart Automation & Tech Optimization ✔ Workflow Automation with Zapier ✔ AI-Powered Assistance (ChatGPT, Superhuman) ✔ Email Marketing (Mailchimp, Apollo.io) ✔ WordPress Administration & Teams Repository Creation **Reasons to Work with Me** ✅ Strong communication & relationship-building skills ✅ Highly organized with an eye for detail ✅ Problem-solver who thrives under pressure ✅ Tech-savvy & proficient ✅ Fluent in English and French