JOB DESCRIPTION SUMMARY The Business Analyst, Source-to-Pay (S2P) supports ISOC's S2P project within the wider ERP Simplification Program led by Technology Solutions & Services (TSS). This role drives current-state and future-state mapping, systems mapping, and requirements gathering across ISOC's full vendor management lifecycle, positioning ISOC to go to market for an appropriate S2P tool and identify vendors that meet its constraints, guiding principles, and business requirements. The vendor management lifecycle spans nine stages: Demand Management, Category Management, Sourcing / Market Scan, Vendor Selection, Contracting, Onboarding, Operational Procurement, Performance / Relationship Management, and Exit / Offboarding. These stages are underpinned by two cross-cutting layers: Vendor Management Governance and Reporting, and Vendor Risk Management. The Business Analyst is embedded in the S2P project working group and supports the project team through discovery, analysis, and vendor selection preparation. The Business Analyst will ensure that business needs are translated into functional requirements and that the solution aligns with organizational objectives. KEY RESPONSIBILITIES Lifecycle Process and Systems Mapping ● Gather, analyze, document, and validate business requirements for Source-to-Pay processes. ● Map current-state and future-state processes across all nine vendor management lifecycle stages: Demand Management, Category Management, Sourcing / Market Scan, Vendor Selection, Contracting, Onboarding, Operational Procurement, Performance / Relationship Management, and Exit / Offboarding ● Develop current-state and future-state RACI matrices for each lifecycle stage, engaging with cross-functional stakeholders, including but not limited to legal and compliance, finance, TSS, project/program teams, etc. ● Conduct systems and data mapping to document how existing tools and data support or constrain each stage Governance, Reporting, and Risk (Cross-Cutting Layers) ● Map Vendor Management Governance and Reporting across the lifecycle, including approval workflows, thresholds, financial controls, segregation of duties, audit trail, and management reporting requirements ● Map Vendor Risk Management across the lifecycle, embedding third-party risk and sanctions/denied-party screening and due diligence (relevant to ISOC's OFAC and export-control obligations) into onboarding and ongoing contract and vendor management ● Capture data privacy and security (non-functional) requirements applicable to vendor and contract data across the lifecycle Requirements Gathering and Go-to-Market ● Lead requirements gathering across all lifecycle stages and cross-cutting layers to support a go-to-market process for identifying potential S2P vendors ● Translate ISOC's constraints, guiding principles, and business requirements into structured documentation vendors can respond to ● Build a requirements traceability matrix (RTM), support RFI/RFP development, and design a weighted vendor evaluation and fit-gap scoring model Stakeholder Engagement ● Facilitate stakeholder sessions across TSS, Finance, Legal and Compliance, and business owners to validate current state and align on future state ● Communicate findings and recommendations clearly to technical and non-technical audiences Project Working Group Support ● Actively participate as a member of the S2P project working group ● Support the wider project team and TSS Lead throughout the project lifecycle QUALIFICATIONS ● Demonstrated business analysis experience on procurement or ERP transformation projects, ideally S2P-specific ● Working understanding of ERP, Source-to-Contract (S2C), Procure-to-Pay (P2P) (currently SAP Concur), and the integrated Source-to-Pay (S2P) cycle, in relation to the end-to-end vendor management lifecycle ● Experience mapping governance, controls, and third-party/vendor risk into sourcing, procurement and vendor management processes ● Ability to apply enterprise-grade expertise and right-size it to a small organization's process mapping needs ● Strong stakeholder management and facilitation skills ● Strong data mapping and system mapping capability and knowledge of APIs/Integrations. ● Strong analytical, problem-solving, and communication skills. ● Experience producing process maps, RACI matrices, requirements traceability matrices, and structured requirements documentation ● Proficiency with process-mapping tools (e.g., Visio, Lucidchart) and ISOC's stack (Smartsheet, Box, Google Suite) ● Preferred: ○ Prior S2P or sourcing/procurement system selection/implementation delivery; experience with nonprofit or mission-driven organizations ○ Experience working with global procurement organizations and supplier management processes. ○ Experience using Confluence EQUAL OPPORTUNITY STATEMENT The Internet Society is an equal opportunity employer. Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, or any other protected class.

We are seeking an experienced NetSuite Administrator / Business Analyst for an ongoing contract engagement. The role combines hands-on NetSuite configuration with business analysis, testing, documentation, and user support. Remote candidates are welcome, with a preference for candidates in the San Francisco Bay Area who can occasionally work on-site in the East Bay. Responsibilities •Build and maintain saved searches and SuiteAnalytics Workbooks •Configure forms, fields, custom records, workflows, roles, and permissions •Support data imports, cleansing, validation, and migration •Gather and document business requirements •Write user stories, issues, acceptance criteria, and test scripts •Coordinate UAT with users and process owners •Maintain an enhancement and issue backlog •Document processes, requirements, and key decisions •Create SOPs, training materials, and user guides •Troubleshoot issues and recommend practical NetSuite solutions Qualifications •Strong hands-on NetSuite administration experience •Experience with saved searches, Workbooks, forms, fields, workflows, roles, permissions, and data imports •Business analysis, requirements gathering, and process-documentation experience •Experience creating test scripts and coordinating UAT •Excellent communication, organization, and follow-through •Ability to work independently with business users and process owners •NetSuite certifications and experience with manufacturing, distribution, wholesale, retail, or consumer products are preferred. Engagement •Contract through Upwork with potential for a long-term engagement •Remote, with a preference for SF Bay Area candidates •Occasional on-site availability in the East Bay preferred To Apply Please include your relevant NetSuite experience, weekly availability, hourly rate, location, certifications, and an example of a NetSuite project you supported from requirements through release.

Long-Term Consulting Role | Potential Path to Full-Time Leadership Legendary Solutions is looking for a Senior Salesforce Consultant / Business Analyst who can independently own client relationships and Salesforce delivery from an ambiguous business problem through a successful production solution. This is not a ticket-taking Salesforce Administrator role, and it is not primarily a developer or enterprise architect position. We need someone who can sit across from a client, understand how their business actually operates, recognize when the requested solution is not the right solution, ask the questions nobody else thought to ask, and then translate that understanding into a Salesforce implementation that is practical, maintainable, and well documented. What We Are Looking For You should be comfortable moving between business analysis, Salesforce administration, solution design, client consulting, and delivery ownership. You do not need to know everything. We care much more about how you think, how you communicate, whether you take ownership, and whether you know when to ask for help than about collecting every Salesforce certification available. You should be someone who: * Can lead discovery and requirements conversations without needing a script. * Understands the difference between what a client asks for and what the business actually needs. * Is willing to respectfully challenge a client’s proposed solution. * Can independently configure Salesforce, not merely write requirements for someone else to implement. * Understands Salesforce data modeling, security, automation, reporting, and deployment fundamentals deeply enough to make sound design decisions. * Can manage several clients or workstreams without clients feeling neglected. * Communicates risks and problems early rather than waiting until something becomes an emergency. * Documents decisions well enough that another consultant can understand what was built and why. * Can collaborate effectively with developers when Apex, LWC, integrations, or more advanced engineering are required. * Takes pride in leaving an environment cleaner and more maintainable than they found it. * Is comfortable mentoring less experienced team members and reviewing their work. * Wants to become part of a team rather than simply completing another freelance contract. The Work Depending on the engagement, you may own: * Discovery and stakeholder interviews * Current-state and future-state process analysis * Requirements and user stories * Solution design * Salesforce configuration * Flow and automation * Data modeling * Permissions and sharing * Reports and dashboards * Data quality and migration planning * Integration requirements * Sandbox configuration * Testing and UAT * Deployment planning * Production validation * Documentation * Training * Ongoing client advisory Some projects will be well defined. Others will begin with something closer to: “Salesforce is not working the way we need it to, and we are not entirely sure why.” We want someone who enjoys figuring out the second kind. How We Operate Legendary Solutions is building a consulting organization where strong people are trusted to do strong work. We want high standards without unnecessary bureaucracy, accountability without micromanagement, and a culture where people help each other succeed. We do not expect perfection. We do expect transparency. If you make a mistake, tell us. If you are overloaded, tell us. If you think we are making the wrong decision, tell us. If another team member needs help, help them. We would rather address a problem together while it is small than discover someone spent three days quietly trying to hide it. Likewise, client consulting here is not about saying yes to everything. Sometimes the most valuable thing we can tell a client is: “I understand why you are asking for that, but I do not think we should build it that way.” Then we need you to explain why and propose something better. What We Are Not Looking For This probably is not the right role if: * Your primary strength is writing Apex while someone else handles the client. * You prefer receiving fully formed requirements before beginning work. * Your Salesforce experience is primarily project or program management rather than hands-on implementation. * Your goal is to accumulate as many simultaneous consulting clients as possible. * You prefer working independently without meaningful team collaboration. Agencies and subcontracting firms should not apply. We are looking for an individual consultant who will personally perform the work and who is interested in developing a long-term relationship with our team. Experience There is no arbitrary certification count required. Strong candidates will generally have: * Several years of hands-on Salesforce experience. * Meaningful direct client and stakeholder experience. * Strong Salesforce administration and declarative automation skills. * Experience independently owning Salesforce implementations or substantial workstreams. * Experience with Sales Cloud and/or Service Cloud. * Strong understanding of Salesforce data architecture and security. * Experience taking changes through testing, UAT, deployment, and production validation. * Excellent written and verbal English communication. * Availability overlapping normal U.S. Eastern and Pacific business hours. Salesforce certifications are valuable, but demonstrated capability matters more than certification count. Development, integration, Experience Cloud, CPQ, Health Cloud, Agentforce, RevOps, or other specialized experience is a plus, not a substitute for the core consulting skills above. Long-Term Opportunity We are deliberately looking beyond a short-term freelancer relationship. The initial engagement will be consulting-based so both sides can determine whether the relationship works well in practice. For an exceptional mutual fit, there may be an opportunity to grow into a larger role, including full-time employment and/or leadership responsibility as Legendary Solutions grows. We want people who can eventually become trusted owners of client relationships, delivery standards, and other team members, not people we need to manage task by task. Application Questions Please answer these yourself and in your own words. We are much more interested in how you actually think and communicate than in receiving perfectly polished answers. 1. How many years have you worked professionally with Salesforce, and how much of that work was personally hands-on? 2. How many years have you worked directly with external customers or clients? 3. Tell us about your current workload. How many separate clients or major workstreams are you actively supporting today, and what is the maximum you believe you can support well at one time? 4. Tell us about a real requirements conversation where you believed the client’s requested solution was wrong. What did they ask for, what questions did you ask, what did you learn, and what was ultimately implemented? 5. Describe a Salesforce deployment you personally owned from requirements through production validation. What portions did you personally perform, and what portions were performed by others? 6. What documentation do you normally create during an implementation, and which documentation do you believe is actually valuable six months after the project is finished? 7. Tell us about someone you have mentored. What were they struggling with, what did you specifically do to help them improve, and what happened afterward? 8. A client tells you, “We need a new custom object.” Walk us through your thought process before you agree or disagree. Do not give us a list of Salesforce features. Tell us how you would actually approach the conversation. 9. Tell us about a Salesforce mistake you have personally made or a solution you would design differently today. What happened, and what did it change about how you work? 10. You are responsible for three clients. One sends you an urgent request, another has UAT tomorrow, and you discover something you planned to deploy for the third client has a design problem. What do you do? 11. Which Salesforce certifications do you currently hold? Certifications are not required. Please simply answer accurately. 12. Are you consistently available for collaboration during U.S. Eastern and Pacific business hours? Where are you located and what time zone are you in? 13. What hourly rate are you proposing for this engagement? 14. What are you looking for over the next several years? Are you specifically interested in remaining an independent consultant, or would you consider joining the right company full-time if the relationship developed naturally? 15. What type of work environment brings out your best work, and what type of environment makes it difficult for you to do your best work? 16. What is something about the way you work that we would not learn from your resume or Salesforce certifications? One Important Request AI tools are part of modern consulting, and we have no issue with our team using them effectively. However, please do not use ChatGPT or another AI tool to generate your answers to the questions above. We are not grading your writing. We want to hear your thinking, your experiences, and your voice, even if the answers are not perfectly polished. If we move forward, expect the interview to be conversational and scenario-based rather than a Salesforce trivia test.

MARKET & PRODUCT RESEARCH ANALYST — PROPTECH / REAL ESTATE AI SOFTWARE (FULL, SELF-DIRECTED DEEP-DIVE EVALUATIONS) === PROJECT OVERVIEW === I'm in the early, exploratory stage of a new venture in property technology and real estate AI tooling. Before I build anything, I want a thorough, ground-level understanding of the existing software landscape — how today's leading platforms actually work, what they offer, how they're sold, and what they really cost once you get past the entry-level plan. I'm hiring a detail-oriented research analyst to run complete, hands-on evaluations of established software products in this space. Think of this as the kind of due diligence you'd do if you were about to enter a market and wanted to understand a product inside and out — not a surface-level summary, but a complete walkthrough of the product, the buying process, the people you talk to, and the real pricing at scale. This work is self-directed. I'll assign you a specific product (privately, after we kick off) and you own the entire process from there — how you sign up, who you contact, how you present yourself, what you ask, and how you get to a real enterprise-level quote. You run it end to end and bring me back the full picture. I'm available throughout to answer your questions. === WHAT YOU'LL DO (THE FULL PROCESS — YOU OWN IT END TO END) === For the assigned product, you will go through the entire prospective-buyer journey yourself: 1. PRODUCT & OFFERING ANALYSIS - Sign up for / gain access to the product (free trial, freemium, or demo access as available). - Explore and document everything: every feature, capability, module, dashboard, data set, workflow, report, and any AI / automation functionality. - Capture the user experience: onboarding, ease of use, navigation, depth and quality of data, integrations, supported use cases, target customer, strengths, gaps, and limitations. - Screenshot as you go. 2. VENDOR COMMUNICATIONS ON PRODUCT & PRICING - Reach out to the vendor's sales team and carry out the conversation by email. - Ask thorough questions about capabilities, data coverage, onboarding, support, and — especially — pricing. - Record the name and title of every person you communicate with, and save the full email correspondence. 3. FULL PRODUCT DEMO (RECORDED) - Schedule and complete a live product demo with the vendor. - Record the entire demo meeting (screen + audio). You must be comfortable recording video calls. - Also record your own narrated screen walkthrough of the product, showing how it actually works in practice. 4. PRICING & LICENSING AT SCALE *** MOST IMPORTANT *** - Take the process all the way to a real quote for a LARGER, MULTI-SEAT / TEAM / ENTERPRISE-level license — NOT a single-user or entry-level plan. - To get there, you'll present yourself as a prospective business buyer evaluating the product for a larger organization. The persona and approach are entirely up to you — figure out what's needed to reach the right pricing tier and the right people. - Capture every pricing detail: all tiers and what's included at each, per-seat vs. flat pricing, add-ons, data / usage limits, contract length, onboarding / implementation fees, and every discount offered or negotiated.

1. Position Responsibilities As a Security Analyst, your primary focus will be providing cybersecurity and compliance consulting services. Key responsibilities include: Leading clients through audit preparation and readiness assessments to ensure successful certification. Performing detailed procedural audits and control testing against frameworks such as NIST, SOC2, and HIPAA. Developing and refining internal compliance documentation, policies, and procedures for client organizations. Providing expert consulting on remediation strategies to close compliance gaps identified during auditing procedures. 2. Requirements To be successful in this role, you are required to maintain: Proficiency in modern security tooling and compliance methodology. Excellent communication skills to translate complex security risks into actionable business advice. Adherence to strict confidentiality and data protection protocols.

Freedonia Strategic Insights is a trusted provider of custom market intelligence and strategic research for leading companies across a wide range of industries. Backed by decades of experience and a reputation for objective, high-quality analysis, our team delivers actionable insights through proprietary research methodologies, demand modeling, forecasting, competitive intelligence, and value chain analysis. We are currently building a network of experienced contract research analyst contractors to support ongoing and upcoming custom research and demand analysis projects across multiple industrial and B2B sectors. This role is ideal for analytical professionals with specialized industry expertise who are interested in flexible, project-based work with the potential for recurring assignments. Preferred Industry Experience We are particularly interested in candidates with experience in one or more of the following sectors: - Building & Construction Materials (examples: roofing, pipe, insulation, countertops, flooring, siding) · Energy (examples: batteries, renewable energy, wind power, energy storage technologies) · Industrial Equipment & Machinery (examples: power tools, agricultural equipment, industrial machinery, manufacturing equipment) · Packaging (examples: flexible packaging, disposables, paper & pulp, industrial/B2B packaging) Key Responsibilities Develop and maintain demand and supply forecasting models to support strategic decision-making Conduct market sizing, segmentation, competitive intelligence, and value chain analyses Analyze industry trends, economic indicators, and customer demand patterns Build and manage advanced Excel-based models, datasets, and reporting tools Support custom research projects through quantitative and qualitative analysis Collaborate with research teams to deliver actionable client insights Present findings and recommendations clearly to internal and external stakeholders and project teams Qualifications Bachelor’s degree in Economics, Finance, Business, Statistics, Market Research, or a related analytical field required Minimum of 3 years of experience in market research, forecasting, demand analysis, strategic analysis, or related consulting/research roles Strong experience with market sizing, competitive intelligence, and value chain analysis preferred Demonstrated expertise in economic/financial modeling and forecasting methodologies Advanced proficiency in Microsoft Excel, including financial and analytical modeling Strong logical reasoning, analytical thinking, and problem-solving capabilities Excellent written and verbal communication skills Prior experience within one or more target industry sectors strongly preferred B2B market research experience preferred Position Type Contract/freelance role Flexible remote work arrangement may be available Project-based assignments with the opportunity for ongoing collaboration Compensation is dependent on experience, industry specialization, and project scope Candidates with deep subject matter expertise may qualify for higher compensation ranges

Corporate Data Analyst & Financial Records Reconciliation Specialist Description: Strategic Risk Services is seeking an experienced Corporate Data Analyst to assist with internal business records reconciliation and corporate data auditing. The ideal candidate will have a strong background in data analysis, forensic accounting support, or corporate auditing, with a meticulous attention to detail. Key Responsibilities: Analyze and reconcile internal financial records, invoices, and digital documentation. Identify discrepancies, anomalies, and structural inconsistencies across business records. Organize unstructured data into structured reports and timeline logs for management review. Conduct thorough data cross-referencing and background cross-checking using standard corporate business intelligence methods. Requirements: Advanced proficiency with data extraction, spreadsheets, and document organization tools. Experience compiling comprehensive structural reports for internal corporate review. High level of professional discretion and confidentiality. Step 3: Select Skills and Budget Skills: When Upwork asks you to select relevant skills, choose standard tags like Data Analysis, Data Entry, Internet Research, and Financial Reconciliation.

Part-Time Financial Modeling Analyst (Startup / Marketplace / E-Commerce) We’re building a new marketplace business and are looking for a sharp financial modeling analyst to work directly with the founders. This is not a bookkeeping or accounting role. You’ll build and maintain the financial models that help us make strategic decisions and prepare for potential fundraising. What you’ll work on Build an integrated operating model in Excel or Google Sheets Model multiple business strategies including: Marketplace (seller fulfills orders) Inventory ownership + 3PL fulfillment Hybrid approaches Develop 3-5 year P&L, cash flow and balance sheet projections Model ramp-up costs, hiring plans and capital requirements Build scenario and sensitivity analyses Analyze unit economics, contribution margins and break-even points Create investor-ready dashboards and assumptions models Update models as we validate product-market fit and our strategy evolves We’re looking for someone who has experience with Financial modeling Marketplace or e-commerce businesses 3PL and fulfillment economics Startup operating models Excel (advanced) Google Sheets Strong analytical thinking Bonus experience Shopify Amazon Marketplace Consumer products Investment banking Private equity Venture capital Search funds Startup finance Engagement Part-time (approximately 10-15 hours/week to start) Remote Flexible schedule Potential for a long-term relationship as the business grows To apply Please include: A brief description of the most sophisticated financial model you’ve built. Whether you’ve modeled a marketplace, SaaS, consumer products or e-commerce business. One example of a strategic decision your model helped inform. A sample model or screenshots if you’re able to share them (with confidential information removed). We’re looking for someone who enjoys turning business ideas into decision-making tools, not just spreadsheets.

I’m evaluating the acquisition of a small B2B business and am looking for an experienced financial analyst to help me estimate its sustainable, go-forward earnings. A professional firm has already completed a Quality of Earnings report, so I am not looking for another QoE. The main challenge is that the company’s recent results include: * A large revenue spike from one customer * Several years of elevated revenue from another customer that is expected to decline * A mix of recurring customer activity and project-driven revenue I need help analyzing customer-level financial data and determining how much of the company’s recent revenue, gross profit, and EBITDA is likely to continue. The work may include: * Reviewing the existing QoE and updated financials * Analyzing customer-level revenue and gross profit trends * Separating recurring activity from one-time or project-driven revenue * Estimating sustainable revenue, gross profit, and EBITDA * Building base, downside, and upside scenarios * Identifying additional questions or information needed from the sellers This would be a good fit for someone with experience in: * Lower-middle-market M&A or private equity * Buy-side financial analysis * Search funds or independent sponsors * Customer-level revenue analysis * Project-based or irregular revenue businesses * Estimating normalized or sustainable earnings Strong Excel or Google Sheets skills are required. When applying, please briefly describe a similar situation where you analyzed project-driven revenue or customer-specific earnings to estimate a company’s go-forward performance.

Looking for an analyst to perform pricing and contracting analysis for Government pharmaceutical business. Ideally need someone with 1-2 years of experience in pharmaceutical contracting with VA/DoD (FSS/DAPA contracts) If you don't have required experience, you can still apply as long as you have exceptional analytical skills and have done pricing analysis