- Hourly: $18.00 - $25.00
- Intermediate
- Est. time: 1 to 3 months, Less than 30 hrs/week
Texas Sports Academy is a K-12 school designed for serious student-athletes who want both elite academics and high-level athletic development. Students cover 2x the material in just 2 hours a day, using the same 2-Hour Learning model as Alpha Schools. That frees up their entire afternoon for serious training, where they work alongside former pro and D1 athletes coaching them at the highest standard. We are hiring a Remote IT Support Specialist to help our students and parents navigate any technical issues they encounter with our devices, learning platforms, and connected tools. You will be the first point of contact when something is not working, and you will guide families to a resolution quickly, clearly, and professionally. What You'll Do First-Line Family Support: Serve as the primary contact for students and parents experiencing technical issues, responding quickly through email, chat, ticketing, and phone when needed. Troubleshoot Device Issues: Diagnose and resolve laptop and tablet issues, including login problems, software errors, connectivity issues, and basic hardware questions, guiding families through fixes step by step. Support Learning Platforms: Help students and parents navigate our learning platforms and connected tools, including account access, common errors, and everyday how-to questions. Escalate When Needed: Identify the small number of issues that require hardware repair, deeper investigation, or leadership involvement, and escalate them cleanly with all the context the next person needs. Maintain Support Documentation: Keep our internal knowledge base and family-facing help articles current so common issues can be resolved even faster over time. Track and Report on Support Volume: Log every ticket accurately, watch for recurring issues, and share weekly reporting on volume, resolution time, and top themes with leadership. Requirements End-User Support Experience: 3+ years supporting non-technical users, ideally in a school, education, consumer, or service environment. This is not an entry-level role. You can walk us through the systems you supported, the issues you resolved, and how you have grown a support function over time. Strong Customer Service Orientation: You communicate patiently and clearly with students and parents, especially in stressful moments such as a device failing before class. Clear Written Communication: You can write a support response that is warm, precise, and easy to follow, and you can document a fix so the next person on the team can repeat it. Troubleshooting Skills: Practical experience diagnosing common device, software, connectivity, and account issues across Mac, Windows, iOS, and Chromebook. Weekend Availability: Willing and able to work a schedule that includes weekend coverage. Specific hours will be defined based on team needs. AI Forward: We use AI tools daily to draft communications, summarize tickets, and speed up troubleshooting. Familiarity with tools such as Perplexity Computer is a plus. Reliable Home Setup: Quiet workspace, strong internet, and a working webcam and microphone. Location: Remote (U.S. only). U.S. work authorization required. Bonus Points K-12 or 1:1 Device Program Experience: Prior experience supporting student device programs or families in an education setting. Help Desk or Ticketing Platform Experience: Hands-on experience with tools such as Zendesk, Freshdesk, HubSpot Service Hub, or a comparable platform. Bilingual (English/Spanish): Ability to support Spanish-speaking families. Certifications: CompTIA A+, Google Workspace Administrator, Apple Certified Support Professional, or comparable certifications.
- Hourly
- Expert
- Est. time: More than 6 months, 30+ hrs/week
CMMC Level 2 Compliance Consultant Needed ABOUT THIS ROLE We are looking for a cybersecurity compliance professional with direct hands-on experience guiding Department of Defense contractors through CMMC Level 2 certification. We need someone who has already taken at least one company through this process from start to finish, not someone who is studying for credentials or new to the field. RESPONSIBILITIES Assess organizations against CMMC Level 2 requirements Identify gaps and build remediation roadmaps Develop and review security documentation including system security plans and action plans Help organizations collect evidence and prepare for third party audits Define assessment scope and document information flow Develop security policies and procedures aligned to Level 2 requirements REQUIRED QUALIFICATIONS Current and active CMMC credential such as Certified CMMC Assessor or Certified CMMC Professional Proven experience completing at least one CMMC Level 2 engagement from gap analysis through final assessment Strong knowledge of NIST framework and its security practices Experience writing system security plans, action plans, and compliance documentation Ability to explain compliance requirements clearly to both technical and non-technical audiences PREFERRED QUALIFICATIONS Experience with security configuration benchmarks and device hardening Background in virtual CISO services or security program development Prior military IT or information assurance experience Additional security certifications such as CompTIA Security Plus or CISSP YOUR PROPOSAL Please describe your current CMMC credentials and share a brief summary of a Level 2 engagement you have completed.
- Hourly: $18.00 - $25.00
- Intermediate
- Est. time: 1 to 3 months, Less than 30 hrs/week
Texas Sports Academy is a K-12 school designed for serious student-athletes who want both elite academics and high-level athletic development. Students cover 2x the material in just 2 hours a day, using the same 2-Hour Learning model as Alpha Schools. That frees up their entire afternoon for serious training, where they work alongside former pro and D1 athletes coaching them at the highest standard. We are hiring a Remote IT Support Specialist to help our students and parents navigate any technical issues they encounter with our devices, learning platforms, and connected tools. You will be the first point of contact when something is not working, and you will guide families to a resolution quickly, clearly, and professionally. What You'll Do First-Line Family Support: Serve as the primary contact for students and parents experiencing technical issues, responding quickly through email, chat, ticketing, and phone when needed. Troubleshoot Device Issues: Diagnose and resolve laptop and tablet issues, including login problems, software errors, connectivity issues, and basic hardware questions, guiding families through fixes step by step. Support Learning Platforms: Help students and parents navigate our learning platforms and connected tools, including account access, common errors, and everyday how-to questions. Escalate When Needed: Identify the small number of issues that require hardware repair, deeper investigation, or leadership involvement, and escalate them cleanly with all the context the next person needs. Maintain Support Documentation: Keep our internal knowledge base and family-facing help articles current so common issues can be resolved even faster over time. Track and Report on Support Volume: Log every ticket accurately, watch for recurring issues, and share weekly reporting on volume, resolution time, and top themes with leadership. Requirements End-User Support Experience: 3+ years supporting non-technical users, ideally in a school, education, consumer, or service environment. This is not an entry-level role. You can walk us through the systems you supported, the issues you resolved, and how you have grown a support function over time. Strong Customer Service Orientation: You communicate patiently and clearly with students and parents, especially in stressful moments such as a device failing before class. Clear Written Communication: You can write a support response that is warm, precise, and easy to follow, and you can document a fix so the next person on the team can repeat it. Troubleshooting Skills: Practical experience diagnosing common device, software, connectivity, and account issues across Mac, Windows, iOS, and Chromebook. Weekend Availability: Willing and able to work a schedule that includes weekend coverage. Specific hours will be defined based on team needs. AI Forward: We use AI tools daily to draft communications, summarize tickets, and speed up troubleshooting. Familiarity with tools such as Perplexity Computer is a plus. Reliable Home Setup: Quiet workspace, strong internet, and a working webcam and microphone. Location: Remote (U.S. only). U.S. work authorization required. Bonus Points K-12 or 1:1 Device Program Experience: Prior experience supporting student device programs or families in an education setting. Help Desk or Ticketing Platform Experience: Hands-on experience with tools such as Zendesk, Freshdesk, HubSpot Service Hub, or a comparable platform. Bilingual (English/Spanish): Ability to support Spanish-speaking families. Certifications: CompTIA A+, Google Workspace Administrator, Apple Certified Support Professional, or comparable certifications.
- Hourly
- Intermediate
- Est. time: 3 to 6 months, Hours to be determined
We are looking for a certified META BIZ SUITE professional to work exclusively in that area for us. This job is for ad creation, not social media posting. While we provide the visuals (video and photos) and content, the successful pro will have the ability to use graphics to take our material and make it effective and compelling. We are selling a garden tool that is next generation with a great story about the inventor who had a catastrophic hand injury and designed this tool to be able to keep gardening. We have a professional website. If the fit is good we envision we will be producing 4 ads a month during the season, and at least 2 ads a month off-season, and that this job will be ongoing. While we may have an initial interview with our COO, you will be working with just 1 person, hopefully creating a quick and seamless ability to communicate easily. We are looking not only for your ability to create the ad, but to analyze its effectiveness, and make suggestions as we go along. We do trade and specialty gardening shows across the US, so the brand is growing. It would help if we knew how you like to be paid. Either per ad, or monthly (depending on the number of ads per month). This job begins immediately. We look forward to hearing from you.
- Hourly: $40.00 - $60.00
- Intermediate
- Est. time: 3 to 6 months, 30+ hrs/week
𝗢𝘂𝗿 𝗛𝗶𝗿𝗶𝗻𝗴 𝗣𝗿𝗼𝗰𝗲𝘀𝘀 • Step 1: Submit your proposal & resume • Step 2: Screening call • Step 3: Background check • Step 4: Small paid pilot project to calibrate fit, before transitioning to an hourly engagement on a longer-term basis 𝗔𝗯𝗼𝘂𝘁 𝘁𝗵𝗲 𝗥𝗼𝗹𝗲 Brain Co. is building the world's first AI-native permitting system, and we need experienced permitting professionals to help us get it right. As a Building Permitting SME, you will QA and correct AI-generated outputs — fixing mislabeled data and grading agent performance — and help us understand how permit reviewers interpret and apply permitting requirements. We are looking for someone who can commit approximately 5–10 hours per week for an initial 3–4 months, with the opportunity to extend based on mutual interest and project needs. 𝗪𝗵𝗮𝘁 𝗬𝗼𝘂 𝗪𝗶𝗹𝗹 𝗗𝗼 • QA and correct labeling - Review AI-generated outputs, fix mislabeled data, and grade agent performance against what a real permit reviewer would conclude • Interpret permitting checklists - Given a permitting checklist, tell us how a permit reviewer would actually interpret and apply each requirement • Trace requirements rule to its source - For checklist requirements, tell us whether it's county/jurisdiction-specific or state-specific, whether it can be traced back to the IRC or other broad residential model codes, and if not, where in state building codes it originates 𝗥𝗲𝗾𝘂𝗶𝗿𝗲𝗱 𝗘𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲 • ICC certified • USA-based. 2+ years of experience minimum; 5+ years strongly preferred. • Deep knowledge of how permitting actually works in Arizona, California, Florida, or Texas. 𝗣𝗮𝗿𝘁𝗶𝗰𝘂𝗹𝗮𝗿𝗹𝘆 𝗥𝗲𝗹𝗲𝘃𝗮𝗻𝘁 𝗘𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲 • Certified Plan Examiner (CPE) or Certified Building Official (CBO). 𝗖𝗼𝗺𝗽𝗲𝗻𝘀𝗮𝘁𝗶𝗼𝗻 & 𝗟𝗼𝗴𝗶𝘀𝘁𝗶𝗰𝘀 • Part-time, contract engagement with flexible scheduling that fits your current work. • Competitive hourly rate commensurate with experience and depth of expertise. • Remote-friendly, with collaboration over shared documents and working sessions with our AI and product teams.
- Hourly: $40.00 - $70.00
- Intermediate
- Est. time: 1 to 3 months, Less than 30 hrs/week
We are a husband-and-wife orthodontic practice (Ascend Orthodontics) based in Colorado, looking for an experienced AWS DevOps engineer to deploy our existing website and establish a fully HIPAA-compliant cloud infrastructure. The codebase is currently maintained across a local machine and a GitHub repository. The site has been built using Claude Code and is ready for deployment. We are not looking for any front-end development work — although oversite on current code would be appreciated. We need someone to take it across the finish line and set it up correctly on AWS. What we need: -Pull the existing codebase from GitHub and deploy it to AWS (EC2, Elastic Beanstalk, or equivalent — open to your recommendation based on our stack) -Configure a secure, production-ready environment including SSL/TLS certificates and custom domain setup -Set up HIPAA-compliant infrastructure including IAM roles and least-privilege access controls, encryption at rest and in transit, VPC network isolation, CloudTrail audit logging, and S3 bucket security policies -Ensure AWS services used are covered under a Business Associate Agreement (BAA) — we will execute the BAA with AWS directly, but the developer must be familiar with which services qualify -Configure basic monitoring and alerting via AWS CloudWatch -Deliver clean documentation of the architecture so we can maintain and hand off as needed What we're looking for in a candidate: -AWS Certified Solutions Architect (Associate or Professional) strongly preferred -Demonstrated experience deploying HIPAA-compliant infrastructure — please describe a specific healthcare project in your proposal -Comfortable working from an existing GitHub repo with minimal handholding -Strong communication and ability to explain compliance decisions in plain language -U.S.-based or U.S. time zone preferred given the compliance sensitivity Project type: Fixed scope, one-time engagement with potential for ongoing support To apply: Please briefly describe a HIPAA or healthcare-related AWS project you've completed, the services you used, and your approach to compliance documentation.
- Hourly: $55.00 - $95.00
- Expert
- Est. time: 1 to 3 months, Not sure
Looking for a Meta-certified ads professional to resolve repeated ad rejections. This is urgent. Campaigns are down and I need it fixed as soon as possible. WHAT WE RUN Ads promoting free in-person educational workshops. Attendance is free, nothing is sold in the ad, and there is no product offer, no credit offer, and no earnings or return claims. Straightforward event promotion for an educational seminar. These should not require Special Ad Category treatment. We are not advertising a financial product or a credit offer, so the financial services category should not apply to this account. Running under a Special Ad Category would strip our targeting and is not what we want. THE PROBLEM Ads keep getting rejected and the notices never identify which element is at fault, so every resubmission is a guess. Account Quality shows a score of 86 with no account-level restriction. We have already deleted and rebuilt every ad set and ad from scratch and the rejections continue. WHAT I NEED 1. Identify exactly which element is triggering the rejection (ad copy, creative, targeting, or the landing page) and which policy it maps to. 2. Rewrite the copy so it clears review as standard educational event promotion, with the educational framing intact. 3. Confirm whether Meta is classifying this account under the financial services Special Ad Category, and if so, what specifically is driving that classification and how to correct it. Deliverable is a short written audit and corrected copy. No decks, no strategy documents. This starts as a fixed-price diagnostic, but I am open to discussing ongoing management if the fix holds and we work well together. PLEASE INCLUDE IN YOUR PROPOSAL - Your Meta Blueprint certification and credential ID so I can verify it - If you work at a Meta Business Partner agency, name the agency - Whether you have access to an assigned Meta partner manager who can escalate a policy decision - Your approach to Meta's personal attributes policy on age or life-stage targeted creative - One example of a rejection you diagnosed and fixed Do not apply if you offer account reinstatement services, agency ad accounts, or claim internal contacts at Meta. Access will be granted through Business Manager only. No login credentials shared. Please include your earliest availability. I can start today.
- Hourly: $100.00 - $300.00
- Intermediate
- Est. time: Less than 1 month, Hours to be determined
We are a small US based company providing third party animal welfare certification, auditing, training, and consulting services to food and agriculture clients. We are seeking a credentialed valuation professional to prepare a formal valuation of the business. I want to be direct about the context so the right people apply and nobody's time gets wasted. There is an active buyout matter involving a minority owner, and a valuation report has already been produced by the other side. Our outside legal counsel is involved in this matter and will be working with your report and analysis from the outset, so the engagement letter is expected to run through her firm even though I will be your day to day contact and the company is funding the work. Any deliverable here needs to withstand scrutiny from another credentialed appraiser and from opposing counsel. Part of the scope may include a critique of the existing report alongside your own independent conclusion. This is not a planning exercise and it should not be priced like one. Separately, we are restructuring the entity and need a defensible view of enterprise value and of what each ownership interest is worth, including the treatment of minority positions and any applicable discounts for lack of control or lack of marketability. I should flag that there is no signed and executed buy sell agreement among the owners, which is a meaningful part of why we are here. A formula from an unexecuted draft has been referenced in the negotiation, and part of what we need is a professional view on how to establish value in the absence of a governing agreement. About the business: service revenue only, no inventory and no meaningful hard assets, a mix of full time employees and a contractor auditor network, operations across multiple countries, and financials prepared internally with outside accounting support. Full financials, governing documents, and client and revenue detail are available under NDA. What we are looking for is an active valuation credential such as ASA, ABV, or CVA, demonstrated experience valuing service businesses under five million in revenue, and prior engagements involving owner buyouts, minority interest disputes, or contested valuations would be ideal. You should be comfortable working under an engagement letter with counsel and able to complete a conflict check before we go far. Please tell us plainly whether you are available to be deposed or to testify if it comes to that, and whether your fee schedule for testimony differs from your report fee. We are candidly hoping it does not come to that point. In your proposal, please include your credentials, a redacted sample of a report from a comparable engagement, whether you would recommend a conclusion of value or a calculation of value for this situation and why, your fixed fee, and your estimated turnaround. Please skip the boilerplate. A few sentences on how you would approach a company like ours tells us more than a template ever will.
- Hourly: $25.00 - $45.00
- Expert
- Est. time: 3 to 6 months, Less than 30 hrs/week
Overview We're a small team building a voice interpretation tool for healthcare, focused on languages that current vendors handle poorly. We have a working product and need practicing healthcare professionals to test it and tell us honestly what works and what doesn't. What you'll do Session 1 (90 min): Walk us through how interpretation works in your setting, then run scripted test scenarios through the product. No PHI — all scenarios are synthetic. Session 2 (60–90 min): Review what we changed based on your feedback and tell us whether we got it right. Between sessions: A short structured write-up. Template provided, about 45 minutes. We want candid feedback, including negative. If something wouldn't work in your setting, tell us — that's what we're paying for. Who we're looking for - Nurse, MA, physician, care coordinator, patient navigator, or certified medical interpreter - Current or recent experience in an FQHC, community health center, hospital, or telehealth setting with a significant LEP patient population - Hands-on experience with LanguageLine, CyraCom, AMN, Voyce, Martti, or similar ## To apply Please answer these three questions in your proposal: 1. Your role and setting — where you work, what you do, and what the patient population looks like. 2. How interpretation actually works where you are, in a few sentences. Not the official policy — what really happens when a person of lesser language diffusion shows up at 4:45pm. 3. Where would you use an AI interpreter first, and where would you never use it? We'll respond to every applicant who answers all three.
- Hourly: $30.00 - $60.00
- Intermediate
- Est. time: 1 to 3 months, Less than 30 hrs/week
We're a B2B audience intelligence and identity resolution platform. Our stack is AWS-native and data-heavy: Serverless EMR/Spark for large-scale pipeline processing, S3 for staging and delivery, ClickHouse and PostgreSQL for analytical and application data, and managed ETL/activation tooling (Fivetran) for downstream destinations. We're a small engineering team, so we move quickly and we build and own most of our own infrastructure. We're pursuing SOC 2 Type II to support enterprise sales. We want it done properly rather than performatively — a report that survives a real security review, not a folder of policy PDFs. What we're hiring for We need someone to own SOC 2 readiness and implementation, and to be our side of the table during the audit itself. To be explicit about what this role is not: we understand the audit report must be issued by an independent licensed CPA firm, and that the same party cannot both implement controls and attest to them. We'll engage an audit firm separately. You would help us select that firm and manage the engagement from our side. Scope of work: Readiness gap assessment against the Trust Services Criteria — Security and Confidentiality (adjust if you're adding Availability or Privacy) Written policy set tailored to our actual environment, not template boilerplate Compliance platform selection and configuration (Vanta, Drata, Secureframe, or similar) including evidence automation Control design and rollout: access reviews, change management wired into our existing CI/CD, logging and monitoring, incident response, business continuity Vendor and subprocessor risk management — this is a significant piece of work for us given the number of data suppliers and downstream destinations in our pipeline Data retention, deletion, and handling documentation appropriate to an identity resolution business Audit support: managing evidence requests, translating auditor questions for our engineers, and pushing back where a request doesn't apply to our architecture Recommend and help evaluate audit firms with experience in data infrastructure Required experience You have taken at least two companies from no formal compliance program to a clean SOC 2 Type II Hands-on AWS security experience — IAM role and policy design, S3 access controls and encryption, VPC and network boundaries, CloudTrail and logging. You should be comfortable reading our infrastructure rather than asking us to summarize it for you. Direct working experience with at least one major compliance automation platform You've handled subprocessor and vendor risk for a company with a meaningful third-party data supply chain You write your own policies and can explain every control back to the criteria it satisfies Strong plus Data brokerage, adtech, martech, or identity resolution experience Familiarity with Spark/EMR, ClickHouse, or comparable large-scale analytical infrastructure Working knowledge of CCPA/CPRA data broker obligations, DPAs, and how privacy commitments flow down to vendors Experience taking a company through both Type I and Type II sequentially