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  • Fixed price
  • Intermediate
  • Est. budget: $250.00

Social Media Manager and Content Creator for Telehealth Weight Loss & Wellness Brand I am looking for a creative, reliable, and strategic freelance social media manager/content creator to help grow the online presence of my telehealth healthcare brand. My business is a cash-pay virtual healthcare practice focused on medical weight management, metabolic health, wellness support, and select primary care services. I currently see patients virtually in Florida, Iowa, Virginia, Colorado, and Connecticut. My goal is to help patients feel educated, supported, and empowered in their health journey, especially those who feel dismissed, overwhelmed, or confused about weight loss, metabolic health, GLP-1 medications, labs, and sustainable wellness plans. I am a board-certified Family Nurse Practitioner and want my social media presence to feel trustworthy, educational, approachable, polished, and relatable. I am 100% comfortable being the face of the brand, but I also want a mix of faceless educational content, carousels, short-form videos, reels, TikToks, and branded graphics. **What I Need Help With** I am looking for someone who can help with social media strategy, content creation, and brand growth across Instagram and TikTok, with possible repurposing for Threads and Facebook. The main goal is to increase visibility, build trust with my ideal patients, and help convert interested followers into booked weight loss consults. Specific responsibilities may include: * Creating a monthly social media content calendar * Designing Instagram carousels, quote posts, educational graphics, and promotional posts * Helping create and edit short-form videos for Instagram Reels and TikTok * Writing captions that sound natural, engaging, and not overly “AI-generated” * Creating hooks and content ideas for videos * Repurposing longer educational topics into multiple pieces of content * Helping promote my free Weight Loss Fit Call * Helping develop content that educates patients about weight loss, metabolic health, GLP-1 medications, labs, and wellness support * Creating content that clearly highlights the states where I can see patients: FL, IA, VA, CO, and CT * Helping improve brand visibility and engagement online * Creating content that aligns with my brand colors and tone * Tracking basic content performance and helping identify what is working **My Ideal Patient Audience** My ideal patients are adults who are interested in medical weight management, metabolic health support, GLP-1 education, lab review, and wellness planning. Many may feel frustrated by weight gain, confused by conflicting health information, or dismissed by traditional healthcare experiences. I want my content to feel validating, educational, and empowering while still being clinically responsible. **Brand Voice** The brand voice should feel: * Warm * Trustworthy * Professional * Relatable * Educational * Patient-centered * Empowering * Modern and polished * Not judgmental * Not fear-based * Not gimmicky I do not want content that feels like generic weight loss marketing. I want the brand to feel like it is coming from a knowledgeable clinician who genuinely cares about patient advocacy and helping people understand their health. **Important Healthcare Marketing Considerations** Because this is a healthcare brand, I need someone who understands or is willing to follow basic healthcare marketing boundaries. Content should avoid unrealistic claims, guaranteed results, body-shaming language, or misleading statements about medications. GLP-1 content should be educational and compliant, with language such as “when clinically appropriate” rather than making medication promises. **Examples of Content I Want to Create** Topics may include: * Why weight loss is not just about willpower * What to ask before starting a GLP-1 * Signs your weight loss plan may need medical support * What happens during a virtual weight loss visit * How metabolic health affects weight * Why labs matter in weight management * How to prepare for a weight loss visit * Common myths about weight loss medications * Patient advocacy and feeling dismissed in healthcare * Behind-the-scenes content of building a virtual telehealth practice * Educational carousels about insulin resistance, cravings, PCOS, prediabetes, and sustainable weight loss **Platforms** Primary platforms: * Instagram * TikTok Secondary platforms: * Threads * Facebook **Deliverables** I would like help with some or all of the following: * 12 to 20 pieces of content per month - 4 to 8 short-form video edits per month - 4 to 8 educational carousels per month * Caption writing * Hashtag suggestions * Content calendar planning * Branded Canva templates * Basic analytics review * Suggestions to improve engagement and bookings **What I Am Looking For in a Freelancer** The ideal freelancer should have experience with: * Social media management * Instagram and TikTok content creation * Short-form video editing * Canva or similar design tools * Caption writing * Healthcare, wellness, fitness, or medical brands * Creating educational content that still feels engaging * Helping small businesses grow organically **Bonus if you have experience working with telehealth practices, nurse practitioners, wellness brands, weight loss clinics, or medical aesthetics/women’s health brands. I am looking for someone creative, organized, consistent, and able to help me build a strong brand presence that attracts the right patients and supports long-term growth.

  • Hourly: $22.00 - $30.00
  • Expert
  • Est. time: 1 to 3 months, Not sure

About Us Aqua-Pro Restoration is an IICRC-certified restoration company providing water, fire, mold, and asbestos remediation with 24/7 emergency response. We serve commercial and multifamily properties across the New York tri-state area, Metro Atlanta, and Central Florida. We are built around fast, professional response, clean documentation, and dependable follow-through — and we are growing our network of approved vendor relationships with the facilities-management firms that control commercial restoration work. Project Scope We're hiring a U.S.-based outbound caller to get Aqua-Pro added as an approved vendor with facilities-maintenance (FM) companies, including large national FM providers such as ABM, CBRE, Aramark, and Sodexo. Working from contact lists we provide — and lists you research and scrub — you'll reach the right vendor-management contact, request each firm's vendor package, complete and submit it on our behalf, and follow up until we reach approved-vendor status. Every interaction is logged in our Zoho CRM. Success in this role is measured in vendor packets submitted and vendors approved — not high-pressure sales. Minimum experience required: This role requires a minimum of 3 years of hands-on experience scrubbing/researching contact lists and successfully making vendor outreach calls in a B2B setting. Applicants who do not meet this 3-year minimum will not be considered. List-Scrubbing Requirement Alongside the calling, this role requires demonstrated success scrubbing and building contact lists — ideally in the restoration or building-services industry. You should be able to point to lists you have personally cleaned, verified, and enriched (correct decision-maker, direct line, verified email, current title) that produced live conversations and results. You will help keep Aqua-Pro's FM and property-management target lists accurate, deduplicated, and current on an ongoing basis alongside your calling. In your proposal, describe at least one restoration-industry (or closely related services-industry) list you scrubbed — the tools you used, roughly how many records you cleaned, and the outcome. Responsibilities • Place 40–60 outbound calls per day from the lists we provide, targeting 15–20 live conversations and 3–6 vendor packets requested daily. • Research, verify, and scrub contact lists — correcting decision-maker names, titles, direct phone lines, and verified emails — to keep the calling list accurate; restoration or building-services scrubbing experience required. • Navigate gatekeepers professionally to reach procurement and vendor-management decision-makers. • Introduce Aqua-Pro's emergency water, fire, and mold remediation services and request approved-vendor enrollment. • Obtain, accurately complete, and submit vendor packages (COIs, W-9s, capability statements, online vendor portals). • Follow up by phone and email on a consistent cadence until each firm confirms approved-vendor status. • Log all calls, contacts, and pipeline stages in Zoho CRM with clean, reliable notes; keep list and contact data continuously accurate. • Flag specialized or regulated scope (e.g., asbestos) to our team rather than quoting or committing. Qualifications & Skills Required * Minimum 3 years' experience scrubbing/researching contact lists and successfully making vendor outreach calls in a B2B setting. * Fluent, clear spoken English (you'll submit a short voice sample — see "How to Apply"). * U.S. residency (please state your state). * Confidence reaching decision-makers past gatekeepers. * Strong follow-up discipline and accurate CRM logging. * Comfort completing vendor paperwork — COIs, W-9s, capability statements, online portals. * Reliable U.S. phone/softphone setup, quiet workspace, and dependable internet. Strong / Nice to Have * Experience with Apollo.io or similar tools (ZoomInfo, Outreach, SalesLoft) for researching and scrubbing contact lists. * Restoration, construction, or building-trades familiarity. * Prior vendor-enrollment, credentialing, or B2B appointment-setting experience; Zoho CRM exposure. Schedule, Duration & Compensation * Engagement: Ongoing / long-term, hourly contract. * Hours: Starting at 20 hours per week, within target-market business hours (Eastern/Central). * Opportunity to grow to full-time based on performance. * Start date: As soon as the right candidate is selected, beginning with a paid trial week. * Hourly rate: $22–$30/hr, depending on experience. * Performance bonus: $25–$50 for every vendor packet that is completed, submitted, and approved, paid as a milestone through Upwork. * Contract-to-hire: This role can become full-time for the right performer. How to Apply Applications missing these steps will not be considered: * Record a 60–90 second voice sample (a free Vocaroo.com link is fine) introducing Aqua-Pro to a facilities-maintenance company and asking to reach whoever handles vendor approvals. * In your proposal, briefly describe your outbound B2B calling and list-scrubbing experience (with years), any vendor-enrollment experience, and list the CRMs/sales tools you've used (note any Apollo, ZoomInfo, Outreach, or SalesLoft experience). * Tell us your U.S. state of residence and your weekly availability (days and hours). Skills & Expertise List Building & Scrubbing · Outbound Sales · Cold Calling · Telemarketing · Lead Generation · Zoho CRM · B2B Marketing · Customer Relationship Management · Vendor Enrollment · Scheduling

  • Fixed price
  • Expert
  • Est. budget: $500.00

# QuickBooks Online ProAdvisor / CPA Needed – Multi-Entity Setup for Startup National Company ## Project Overview We are launching a national veterinary facility services company with multiple LLCs and are seeking an experienced **QuickBooks Online ProAdvisor, CPA, or senior accountant** to build our accounting foundation correctly from day one. This is a **new implementation** with no historical bookkeeping. We are looking for someone who has extensive experience designing accounting systems for **multi-entity businesses**, preferably with holding companies, operating subsidiaries, or franchise-like organizations (although this is **not** a franchise). The ideal candidate will think beyond basic bookkeeping and help establish a scalable accounting structure that can support dozens of future operating entities. --- ## Initial Companies to Create Create and configure four new QuickBooks Online companies: 1. Rescue Facility Care LLC (Parent Company) 2. Rescue Facility Care of South Jersey LLC 3. Rescue Facility Care of Tampa Bay LLC 4. Rescue Facility Care of Orlando LLC Each company has its own FEIN, bank accounts, ownership structure, and financial reporting requirements. --- ## Scope of Work ### 1. QuickBooks Online Company Setup * Configure each new QuickBooks Online company from scratch * Apply consistent accounting settings across all companies * Configure fiscal year, accounting preferences, numbering, and reporting settings * Establish a scalable naming convention --- ### 2. Build Standardized Chart of Accounts Create a standardized chart of accounts across all four companies. The Parent and Local Market companies will share nearly identical account structures with appropriate entity-specific differences. The chart of accounts should include: * Assets * Liabilities * Equity * Revenue * Cost of Goods Sold * Operating Expenses * Intercompany Accounts * Management Fee Accounts * Due To / Due From Accounts * Owner Equity Accounts * Investor Equity Accounts * Regional Operating Member Equity Accounts Account numbering should be standardized to support future consolidation. --- ### 3. Equity Structure Configure equity accounts to support our Operating Agreement. Each Local LLC includes: * Parent Company ownership * A Unit Investor ownership * B Unit Regional Operating Member ownership Create appropriate accounts for: * Capital Contributions * Member Capital * Member Distributions * Retained Earnings * Current Year Earnings --- ### 4. Intercompany Accounting Design the accounting structure for: * Due To Parent * Due From Parent * Intercompany Receivables * Intercompany Payables * Management Fees * Shared Services * Platform Fees The structure should support clean monthly reconciliations. --- ### 5. Banking Structure Configure bank accounts within QuickBooks for each entity, including: * Operating Checking * Tax Reserve * Distribution Reserve * Emergency Reserve * Payroll/Contractor Clearing * Equipment Reserve (if appropriate) No transactions need to be entered. --- ### 6. Revenue & Expense Categories Configure accounts for: Revenue * SaaS Subscription Revenue (Parent) * Technician Labor Revenue * After-Hours Labor * Concierge Services * Cleaning Services * Project Services * Material Reimbursements * Vendor Pass-Through Revenue Cost of Sales * Technician Subcontractors * Materials * Vendor Costs * Travel * Warranty/Callbacks Operating Expenses * Insurance * Marketing * Software * Office * Professional Fees * Vehicle Expenses * Recruiting * Training * Management Fees --- ### 7. Future Scalability The accounting structure should support future expansion to dozens of local operating companies without redesigning the chart of accounts. --- ## Deliverables * Four fully configured QuickBooks Online companies * Standardized chart of accounts implemented across all entities * Equity accounts configured for our ownership structure * Intercompany accounting structure established * Banking accounts configured * Revenue and expense categories established * Written documentation explaining the accounting structure and rationale * Recommendations for future expansion and best practices --- ## Preferred Qualifications * QuickBooks Online Advanced experience * Certified QuickBooks Online ProAdvisor * CPA preferred but not required * Experience with multi-entity accounting * Experience with holding companies or operating subsidiaries * Strong understanding of LLC capital accounts and member equity * Experience designing scalable chart of accounts * Ability to provide recommendations rather than simply following instructions --- ## Nice to Have Experience with: * Ramp * Stripe * Multi-entity reporting * Intercompany accounting * Service businesses * Construction or field service accounting --- ## Please Include in Your Proposal 1. Your QuickBooks Online certifications. 2. Your experience building accounting systems for multi-entity companies. 3. Examples of similar implementations (without confidential information). 4. Whether you are a CPA or EA. 5. Your recommended fixed-price fee. 6. Your estimated completion timeline. 7. Any suggestions you would make to improve this accounting structure before implementation. --- ## Future Work Available The selected freelancer will likely continue working with us on: * Monthly accounting review * Financial reporting * Intercompany reconciliations * QuickBooks optimization * Ramp integration * Stripe integration * Banking integrations * SOP development * Expansion to additional LLCs throughout the United States We are looking for a long-term accounting partner—not simply someone to perform a one-time setup.

  • Hourly: $30.00 - $65.00
  • Intermediate
  • Est. time: 1 to 3 months, Less than 30 hrs/week

## IT and Workflow Consultant for Small CPA Firm We own a growing tax and accounting firm with 1–5 employees and 3+contractors. I am looking for an IT consultant to review our current technology, security, and workflow and recommend practical improvements. We currently use Microsoft Windows, Google Workspace, Dropbox, Google Sheets, WhatsApp, tax software, and a VPN. The consultant should review: * Passwords and user access * VPN configuration and security * Network security and design * Google Workspace administration * Dropbox administration and permissions * Employee and contractor access * Data backup and recovery * Email accounts and shared company addresses * Current workflow and communication methods * Sales, client onboarding, document collection, and tax-return workflow * Whether we should improve our current tools or adopt a new workflow system The goal is to document our current process, identify security and efficiency issues, and create a simple future-state plan. ### Required Skills * Business with 1–9 Employees * Dropbox Administration * Google Workspace Administration * Microsoft Windows * Network Administration * Network Security * VPN Configuration and Security * Workflow Optimization Experience working with accounting, tax, legal, or other professional-services firms is preferred. I will leave you a stellar 5/5 review !!! ;-)

  • Hourly: $45.00 - $50.00
  • Expert
  • Est. time: More than 6 months, Less than 30 hrs/week

This is not a full-time position. Workload will vary depending on client projects. Required Qualifications Minimum 10 years of hands-on IT experience Must reside in the United States Previous MSP or IT consulting experience preferred Excellent verbal and written English communication Ability to communicate directly with business clients Strong troubleshooting and problem-solving skills Able to work independently with minimal supervision Strong documentation skills Professional, dependable, and responsive. Microsoft Microsoft 365 Administration Microsoft 365 Business Premium Exchange Online SharePoint Online OneDrive Microsoft Teams Azure Microsoft Entra ID (Azure AD) Microsoft Intune Conditional Access Multi-Factor Authentication (MFA) Microsoft Defender. Windows Server 2016/2019/2022 Active Directory Group Policy DNS DHCP Hyper-V Remote Desktop Services Cybersecurity Endpoint Security Microsoft Security Best Practices Security Hardening Vulnerability Remediation Backup & Disaster Recovery Incident Response Email Security Phishing Protection Cloud & Backup Azure Microsoft 365 Backup OneDrive Backup SharePoint Backup Disaster Recovery Planning Remote Management NinjaOne (Preferred) Bitdefender GravityZone (Preferred) ConnectWise (Plus) Datto (Plus)

  • Hourly: $30.00 - $50.00
  • Intermediate
  • Est. time: More than 6 months, Less than 30 hrs/week

We're an early-stage startup building an exciting new IT support platform for small businesses. We’re looking for experienced IT support professionals who care as much about how they interact with people as what they fix. We're looking for independent, critical thinkers, so please do not waste either your or my time with a reply that is LLM-generated. It will be immediately discarded without further consideration. The Role You’ll work as an independent contractor, accepting support jobs through our in-house dispatching system. You'll effectively set your own hours, accepting only those jobs that work with your schedule. Initially, support may involve more direct customer interaction (live sessions, screen sharing), with the expectation that over time, more issues may become asynchronous as our software matures. This is a startup, so details will evolve as we learn. We’re upfront about that and value technicians who can work comfortably in a system that’s improving in real time. ⸻ What You’ll Help With (Examples) Typical issues include the kinds of problems MSP technicians see every day, such as: • Microsoft 365 issues (Outlook, OneDrive sync, licensing, account access) • Wi-Fi or basic network troubleshooting • Printer setup and connectivity issues • Performance issues, disk space cleanup, basic security concerns • Helping non-technical users understand what’s going on and what to do next Technical competence matters, but calm, clear, human communication matters even more, especially early on. ⸻ What We’re Looking For Required • 3–5+ years of IT support / helpdesk experience (MSP experience strongly preferred) • Excellent people skills: patient, clear, and comfortable interacting directly with end users • Strong written and spoken communication • Ability to explain your troubleshooting approach step-by-step • Good listener; customers shouldn’t need to repeat themselves • Reliable and punctual when you accept a support session • Comfortable following structured support flows and documenting outcomes • US-based with native-level English fluency Strongly Preferred • Willingness to offer candid, constructive feedback to improve our processes • Interest in contributing to troubleshooting documentation (what worked, what didn’t) • Located in or near Austin or NYC (optional; may enable on-site work in the future) ⸻ Flexibility, Pay & Structure • Contractor role • You choose when to accept jobs • Compensation will start hourly while we establish baselines and gather data No guaranteed hours initially, so this opportunity is best suited for experienced technicians who may already have a roster of their own clients and are looking for interesting, additional work. ⸻ Trial Process (Paid) Shortlisted candidates will complete a paid live trial: • A realistic support scenario • Live interaction and troubleshooting • Focused on communication, judgment, and problem-solving, not speed or memorization This helps ensure a good mutual fit before ongoing work. ⸻ Who This Is Not For • Entry-level or script-only support roles • High-volume, low-touch ticket grinding • Technicians who dislike customer interaction or documentation • Anyone uncomfortable with evolving systems in an early-stage product To confirm you read the full post, please include the phrase “clear communication” somewhere in your application. ⸻ How to Apply Please include: 1. A brief summary of your IT support experience (especially MSP work) 2. One example of a support issue where communication with the user mattered as much as the fix 3. Your typical availability (roughly) 4. (Optional) What you think most IT support systems get wrong today

  • Hourly: $25.00 - $50.00
  • Intermediate
  • Est. time: 1 to 3 months, Hours to be determined

We are seeking an experienced MSP engineer or technical consultant to support the integration of newly acquired managed service providers into our operating environment. This is a project-based contract role with engagements typically lasting 60 to 90 days. Successful candidates may be invited to participate in future acquisition integration projects on an ongoing basis. About the Role Your primary responsibility will be to review, validate, and standardize technical documentation from acquired MSPs and client environments. You will work closely with our internal Integration and Service Operations teams to bring documentation, asset records, network diagrams, vendor information, and operational procedures into alignment with our standards. This role is ideal for a former MSP Systems Administrator, Senior Engineer, Service Manager, or Technical Consultant who enjoys discovery, documentation, and process improvement. Responsibilities • Review existing MSP documentation for completeness and accuracy • Conduct interviews with technical staff and key stakeholders to gather missing information • Audit Microsoft 365, Azure, networking, security, backup, and endpoint management environments • Update and standardize documentation according to established SOPs and templates • Create or update network diagrams, asset inventories, vendor records, credential records, and support procedures • Identify documentation gaps, technical debt, and operational risks • Produce final documentation packages and handoff materials for operational teams • Participate in integration meetings and status updates as needed Required Experience • 2+ years working within a Managed Service Provider (MSP) • Strong understanding of Microsoft 365 and Azure environments • Experience documenting networks, systems, and operational procedures • Ability to work independently with minimal supervision • Strong written communication and organizational skills Preferred Experience • ITGlue, Liongard, ConnectWise Manage, Autotask, Datto RMM and similar platforms • MSP acquisition or integration experience • Network infrastructure documentation • Cybersecurity, data backup, and compliance documentation • Multi-site client environments Engagement Details • Contract / project-based • Typical engagements range from 60 to 90 days • Flexible hours • Remote work • U.S.-based preferred, but highly qualified international candidates will be considered • Potential for recurring opportunities throughout the year Please provide: - Summary of your MSP experience - Documentation platforms you have used (IT Glue, Hudu, etc.) - Examples of documentation projects you have completed - Experience supporting MSP mergers, acquisitions, or large clients

  • Hourly: $15.00 - $35.00
  • Intermediate
  • Est. time: More than 6 months, Less than 30 hrs/week

## Overview Friendly Solutions is a managed IT services provider supporting small and mid-size businesses across legal, financial, healthcare, construction, manufacturing, and other industries. This role delivers remote technical support across all areas of SMB IT infrastructure. The ideal candidate is a resourceful generalist capable of independent problem-solving across diverse client environments. --- ## Responsibilities **Desktop, Email & Application Support** - Microsoft 365 administration across multiple tenants (Outlook, OneDrive, Teams, mail flow) - Windows workstation and laptop deployment, configuration, and remote troubleshooting - User onboarding and offboarding (accounts, email, permissions, MFA, licenses) - Email migration, spam filtering (SpamTitan), and phishing response - Industry-specific business application support **Infrastructure & Security** - Active Directory, Group Policy, DNS, and DHCP management - Security incident response and access control enforcement - Multi-factor authentication (Duo Security) and endpoint protection (ESET) management - Firewall, switch, and wireless access point configuration - VPN setup and maintenance with MFA integration - Server and backup administration (Acronis, Veeam) --- ## Qualifications **Required:** - Windows 10/11 administration - Microsoft 365 multi-tenant administration - Windows Active Directory and Group Policy - Networking fundamentals (TCP/IP, DNS, DHCP, VPN) - Remote troubleshooting tools (ScreenConnect, RDP, or equivalent) - Strong communication skills in English and Polish - Ability to manage multiple priorities independently **Preferred:** - Firewall configuration (/pfSense) - Backup solutions (Veeam) - Duo Security - Industry-specific software experience - CompTIA A+/Network+/Security+, Microsoft 365 certifications, or CCNA

  • Hourly: $40.00 - $60.00
  • Expert
  • Est. time: More than 6 months, 30+ hrs/week

Looking for a security system/network engineer to work with internal IT and MSP on implementing security and compliance across the business. Expertise: - network security/segmentation - M365 - CIS hardening standards - Data Privacy - Windows/Linux hardening - Business Continuity and Disaster Recovery (plan and test) - Hybrid environment Available during US business hours to perform work and attend meetings as needed. Please send your resume with your application. Will need to undergo background check.

  • Hourly: $75.00 - $100.00
  • Expert
  • Est. time: 1 to 3 months, Less than 30 hrs/week

Microsoft GCC High and Intune Engineer for CMMC Deployments (US Only) We need a US citizen and US-based contractor to configure Microsoft GCC High tenants and Intune for our defense contractor clients pursuing CMMC Level 2. Ongoing work across multiple client engagements, roughly 10 to 25 hours per client. Scope per client: - Entra ID and Conditional Access: MFA for all users, block legacy auth, device and location policies, break-glass accounts - Intune: compliance policies, configuration profiles, security baselines, enrollment and re-enrollment, Conditional Access integration - Purview: sensitivity labels for CUI, DLP across Exchange, SharePoint, Teams, and OneDrive, audit logging - Hardening for Exchange, SharePoint, OneDrive, and Teams: disable legacy protocols, restrict external sharing and federation, configure DMARC, DKIM, and SPF - Documentation suitable for SSP evidence and CMMC assessment support Requirements: - Hands-on experience with at least one GCC High deployment or migration - Strong Intune and Conditional Access skills, PowerShell and Microsoft Graph in the USGov environment - Working knowledge of CMMC Level 2 and NIST control mapping - US-based and US citizen (CUI and ITAR requirement). No offshore subcontracting. To apply: briefly describe a GCC High tenant you configured, confirm US citizenship, and include your hourly rate.

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