We are a South Bay–based Managed IT Services Company seeking an experienced Level 2 or higher IT technician for occasional onsite support throughout the greater Los Angeles area. Typical work includes workstation troubleshooting, network and Wi‑Fi issues, and hands-on assistance in server rooms alongside our senior technicians. Candidates must be comfortable working with switches, servers, firewalls, and basic network troubleshooting. This is as-needed contract work. Reliable transportation, strong communication skills, and flexibility for occasional onsite visits are required.

We are looking for an experienced Microsoft Azure consultant to help us design and configure a secure, highly available Azure Files environment. The goal is to create multiple SMB file shares in Azure and map them as network drives on Microsoft Entra-joined Windows computers. Access to each share must be controlled by Microsoft Entra ID users and security groups. The consultant should be able to assist with the following: Create and configure the appropriate Azure storage account Configure Azure Files using SMB Recommend and configure the correct performance tier and redundancy option Create multiple file shares within the storage environment Configure Microsoft Entra Kerberos authentication Create or review Microsoft Entra security groups Assign share-level Azure RBAC permissions Configure folder and file-level NTFS permissions Map the shares to Microsoft Entra-joined Windows computers Create an Intune or PowerShell deployment method for automatically mapping drives Configure secure networking, including private endpoints or VPN access if recommended Verify TCP 445 connectivity and troubleshoot access issues Configure backup and recovery recommendations Document the final setup and provide a basic handoff Example intended structure: Shared drive Accounting drive Projects drive Management drive Users should only see and access the drives and folders assigned to them through Microsoft Entra security groups. We are looking for someone with demonstrated experience in: Azure Files Microsoft Entra ID Entra Kerberos authentication Azure RBAC NTFS permissions Microsoft Intune Entra-joined Windows 10 and Windows 11 computers Azure private endpoints and site-to-site VPNs Azure Backup Please include the following in your response: Your relevant Azure Files experience Whether you have implemented Azure Files for cloud-only Entra users Your hourly rate Your availability Your recommended approach for this project An estimated number of consulting hours Any prerequisites or licensing requirements we should have in place This project will be completed on an hourly basis. We would like the consultant to work with us during the configuration so we understand the environment and can support it after the project is completed.

Dear IT Specialists, We are currently looking for multiple IT Support Technicians for one of the leading tech companies in the US. The positions are in South Carolina. QUICK FACTS: - Freelancing/Contracting - Start: ASAP - 100% remote - Duration: long-term 6+ months - Capacity: full-time, part-time also possible - Language: English - Eastern Standard Time REQUIREMENTS: - Experience in IT support / on-site technical support, including remote hands, incident response, workstation rollouts, and relocations. - Experience with server and rack hardware installation, especially Dell or HPE, as well as UPS installation, cabling, and connectivity testing. - Knowledge of network troubleshooting, ideally with HPE Aruba networking and Sophos firewalls. - Experience supporting Lenovo / HP clients and notebooks, printer setup, and peripheral troubleshooting. - Familiarity with VMware virtualization, Veeam Backup & Replication, SLA readiness, and technical documentation. Are you interested? If so, please send us your proposal including your most recent CV as well as your earliest possible starting date. When sending over your details, please include a self-assessment (0-10, 10 = expert level) in the following areas: - Server & Rack Hardware Installation (Dell/HPE) - UPS Installation & Cabling - Network Troubleshooting - HPE Aruba Networking - Sophos Firewalls - Structured Cabling & Connectivity Testing - Remote Hands Support - On-site Incident Response - SLA & Response Readiness - Technical Documentation & Reporting - Workstation Rollouts & Relocations - Lenovo & HP Client/Notebook Support - Printer Setup & Troubleshooting - VMware Virtualization - Veeam Backup & Replication We are looking forward to hearing back from you. Have a great day! Your wynwood tech Recruiting Team ;-)

We are seeking an experienced professional to set up and manage a Mobile Device Management (MDM) system in a bring-your-own-device environment. The ideal candidate will have a strong background in MDM solutions and be able to ensure seamless integration with our existing systems. Responsibilities include configuring MDM policies, managing device enrollment, and troubleshooting any issues that arise. The candidate should be able to work independently and provide support as needed.

I am looking for a reliable freelancer to perform a quick, daily remote check on a Windows/Mac laptop to ensure it remains online, stable, and running properly while I am traveling. This is a 100% remote digital task. Responsibilities: - Log in remotely once per day (via AnyDesk/TeamViewer) at a mutually agreed time. - Verify the internet connection speed and system stability. - Run a quick, specific test script/application (instructions will be provided). - Send a daily brief report or screenshot confirming the system status. Requirements: - Experience with remote desktop tools and basic system monitoring. - Excellent punctuality and daily availability. - Must track time or milestones transparently through Upwork. - Must sign a standard non-disclosure/confidentiality agreement.

Overpower AI is seeking a Senior Microsoft 365 Copilot Security and Configuration Engineer to support a structured Microsoft 365 Copilot Safe Implementation engagement. The engineer will assess existing Microsoft 365 environments, translate approved security, privacy, compliance, and governance decisions into technical configurations, implement Microsoft 365 Copilot controls directly within client tenants, capture configuration evidence, validate control operation, and prepare each environment for operational handoff. This is a configuration and implementation role rather than a software-development position. The engineer will work within existing Microsoft 365, Microsoft Entra, Microsoft Purview, SharePoint Online, Exchange Online, Microsoft Teams, Power Platform, Copilot Studio, Microsoft Defender, and security-monitoring capabilities. The role requires strong hands-on Microsoft administration skills, disciplined change execution, and the ability to explain technical dependencies, licensing requirements, product limitations, and risks to technical and non-technical stakeholders.

Microsoft 365 Collaboration & Governance Assessment Consultant Overview We are seeking an experienced Microsoft 365 consultant to conduct a short-term assessment of our current Microsoft 365 environment and provide strategic recommendations for improvement. Our organization utilizes Microsoft Teams, SharePoint Online, OneDrive, Microsoft 365 Groups, and related services; however, our environment has evolved organically over time and we believe there are opportunities to improve governance, information architecture, collaboration, communication, document management, and overall user experience. This engagement is focused exclusively on assessment and recommendations. Any implementation work resulting from the assessment will be contracted separately. Objectives The consultant will: Evaluate our current Microsoft 365 environment Review SharePoint architecture and site organization Review Microsoft Teams structure and governance Review OneDrive usage and management practices Assess document management processes Assess information architecture and taxonomy Evaluate communication and collaboration workflows Review security and governance best practices Identify risks, inefficiencies, and technical debt Recommend improvements aligned to Microsoft best practices Deliverables 1. Current State Assessment Document how the environment is currently structured, including: SharePoint sites Teams architecture Microsoft 365 Groups OneDrive usage Permissions model Document storage patterns Communication channels Governance processes 2. Gap Analysis Identify: Governance gaps Security concerns Adoption challenges Duplicative content locations Document management issues Team and site sprawl Communication inefficiencies Areas where Microsoft best practices are not being followed 3. Recommendations Report Provide: Detailed recommendations Best-practice guidance Prioritized improvements Quick wins Long-term strategic changes 4. Future State Blueprint Recommend: SharePoint site architecture Teams structure Governance model Document management framework Information architecture Ownership model Lifecycle management practices 5. Executive Presentation Provide a leadership-level presentation summarizing: Current state Risks Opportunities Recommendations Roadmap Ideal Experience Microsoft 365 Consulting Microsoft Teams Governance SharePoint Online Architecture Enterprise Information Architecture Document Management Systems Microsoft Purview Microsoft 365 Security & Compliance User Adoption & Change Management M365 Tenant Governance Microsoft certifications are a plus. Project Duration Short engagement focused on discovery, assessment, and recommendations. No implementation work is expected during this phase. Questions I Would Ask Candidates Experience & Credentials Describe a similar Microsoft 365 assessment project you have completed. How many users were in the environment? What were the largest issues discovered? What measurable improvements resulted from your recommendations? What Microsoft certifications do you currently hold? SharePoint Expertise How do you evaluate SharePoint information architecture? What are the most common SharePoint mistakes you encounter? How do you assess site sprawl? How do you recommend organizing departmental content? How do you approach metadata versus folder structures? Teams Governance How do you evaluate Teams governance maturity? What common Teams governance issues do you uncover? How would you determine whether Teams and SharePoint are organized appropriately? How do you approach Teams lifecycle management? How do you prevent duplication between Teams, SharePoint, email, and file shares? OneDrive Governance What best practices do you recommend for OneDrive usage? When should content remain in OneDrive versus SharePoint? How do you identify business-critical information trapped inside personal OneDrive accounts? Document Management What framework do you use to evaluate document management maturity? How would you assess our ability to locate important contracts, policies, architecture documents, and operational records? How do you recommend establishing document ownership and retention policies? How do you improve searchability and discoverability? Governance & Long-Term Strategy What governance framework would you recommend for a 200-1000 employee organization? How do you balance governance with user flexibility? How do you approach ownership models for Teams and SharePoint? What governance artifacts would you expect to deliver? What policies should be documented? Executive & Business Alignment How do you prioritize recommendations? How do you present findings to executives? What would success look like 12 months after implementing your recommendations?

We are seeking a knowledgeable tutor to guide our team in using Microsoft Outlook effectively. We have 5 workstations. We need each one looked at to make sure they are all of the same version. Also, we need rules and/or pins set up for certain senders of emails to us. Also, any other time-saving tricks you know. The ideal candidate will have experience in teaching Microsoft Office applications and be able to provide clear, concise instructions. Responsibilities include creating lesson plans, conducting training sessions, and ensuring our team is proficient in using Outlook for email management and calendar organization.

Summary Job Title: Helpdesk Tech for an ISP Department: Customer Care Hours: 8am to 5pm Pacific Time - Monday-Friday + On-Call Rotation MUST BE US BASED About Us Atlas Networks is an independent Internet Service Provider based in Seattle, WA. We believe everyone deserves a reliable, affordable internet connection—without the nonsense. Our team thrives on our core values: Grit, Get Sh#t Done, Constructive Candor, and Continuous Evolution. We bring a mix of precision, personality, and professionalism to everything we do. We are seeking a Helpdesk Technician to provide technical support to our customers. The work environment is fast-paced, and the candidate must already be skilled at technical troubleshooting. This role entails many facets, including gaining an in-depth understanding of our network, troubleshooting, and supporting our customers. Atlas is a customer service company that happens to sell Internet and related products - again, we desire most of all to deliver an exceptional experience to our customers. About You You’ve got the solid fundamentals of networking, SOHO routers, and nearly anything that connects with an ethernet port or via WiFi. You don’t cut corners, you write things down, and you think three steps ahead when troubleshooting. You thrive in environments where expectations are high and processes matter, but you’re adaptable enough to work through the curveballs. You MUST: - Be willing to work Monday–Friday, 8am–5pm or 12pm to 9pm Pacific Time (Seattle, WA). - Be a fluent English speaker with good annunciation (customer-facing work required) - Be willing to prove your skills and test live in a lab environment with our Chief Network Engineer before hire (please don't apply if you're not a SOHO network guru) - Be willing to be a part of after-hours call rotation for responding to emergency tickets and outages. Our team takes call shifts for a week at a time. Additional compensation will be provided for responding after-hours. - Dedicated to us during working hours - we do not tolerate people who work for multiple companies in overlapping shifts! Core Responsibilities: - Provision and configure TP-Link Omada & Deco devices to production standards - we have a fairly big network - Diagnose and solve technical issues related to Internet services (and other products) for both residential and commercial customers - Work with customers via phone calls and our ticketing system - Utilizing screen sharing to troubleshoot issues - Troubleshooting customer connectivity at an advanced level - Assisting customers with firewall and network configurations - Assisting customers with network change requests - Escalating issues to our Network Engineers as needed - De-escalating situations with dissatisfied customers - Maintain accurate documentation for every call and ticket Required Skills & Experience: - Strong organizational and multitasking abilities - Basic understanding of technical workflows and documentation - Ability to remain organized and move fast analyzing multiple simultaneous inbound requests - OSI Model/TCP-IP - Advanced network troubleshooting - PC connectivity troubleshooting (Windows/Mac) - Mobile device troubleshooting (iPhone/Android) - Firewall configuration (port forwards, NAT, etc) - Network technologies (DNS/DHCP/Routing) - IPTV troubleshooting skills - VoIP fundamentals What We Offer: - A high-expectation, high-support work environment - Opportunity to work on a growing ISP network with complex, real-world challenges - A team that values results, candor, and personal growth over politics and ego - Paid time off after 1 year If you’re ready to work hard, think hard, and contribute at a higher level while still getting your hands dirty with the day-to-day, submit your proposal.

Description: We are seeking cloud engineers to support infrastructure and government-related systems. You will help design, manage, and optimize cloud environments for engineering and transportation projects. Responsibilities: Cloud setup (AWS / Azure) Infrastructure management and optimization Security and compliance support System integrations Requirements: 3–7 years cloud experience AWS or Azure expertise Experience with government or infrastructure systems is a plus Work Setup: Remote Project-based Flexible hours 1099 contractor