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Posted 4 weeks ago
  • Hourly: $18.00 - $25.00
  • Intermediate
  • Est. time: 1 to 3 months, Less than 30 hrs/week

Texas Sports Academy is a K-12 school designed for serious student-athletes who want both elite academics and high-level athletic development. Students cover 2x the material in just 2 hours a day, using the same 2-Hour Learning model as Alpha Schools. That frees up their entire afternoon for serious training, where they work alongside former pro and D1 athletes coaching them at the highest standard. We are hiring a Remote IT Support Specialist to help our students and parents navigate any technical issues they encounter with our devices, learning platforms, and connected tools. You will be the first point of contact when something is not working, and you will guide families to a resolution quickly, clearly, and professionally.  What You'll Do First-Line Family Support: Serve as the primary contact for students and parents experiencing technical issues, responding quickly through email, chat, ticketing, and phone when needed. Troubleshoot Device Issues: Diagnose and resolve laptop and tablet issues, including login problems, software errors, connectivity issues, and basic hardware questions, guiding families through fixes step by step. Support Learning Platforms: Help students and parents navigate our learning platforms and connected tools, including account access, common errors, and everyday how-to questions. Escalate When Needed: Identify the small number of issues that require hardware repair, deeper investigation, or leadership involvement, and escalate them cleanly with all the context the next person needs. Maintain Support Documentation: Keep our internal knowledge base and family-facing help articles current so common issues can be resolved even faster over time. Track and Report on Support Volume: Log every ticket accurately, watch for recurring issues, and share weekly reporting on volume, resolution time, and top themes with leadership. Requirements End-User Support Experience: 3+ years supporting non-technical users, ideally in a school, education, consumer, or service environment. This is not an entry-level role. You can walk us through the systems you supported, the issues you resolved, and how you have grown a support function over time. Strong Customer Service Orientation: You communicate patiently and clearly with students and parents, especially in stressful moments such as a device failing before class. Clear Written Communication: You can write a support response that is warm, precise, and easy to follow, and you can document a fix so the next person on the team can repeat it. Troubleshooting Skills: Practical experience diagnosing common device, software, connectivity, and account issues across Mac, Windows, iOS, and Chromebook. Weekend Availability: Willing and able to work a schedule that includes weekend coverage. Specific hours will be defined based on team needs. AI Forward: We use AI tools daily to draft communications, summarize tickets, and speed up troubleshooting. Familiarity with tools such as Perplexity Computer is a plus. Reliable Home Setup: Quiet workspace, strong internet, and a working webcam and microphone. Location: Remote (U.S. only). U.S. work authorization required. Bonus Points K-12 or 1:1 Device Program Experience: Prior experience supporting student device programs or families in an education setting. Help Desk or Ticketing Platform Experience: Hands-on experience with tools such as Zendesk, Freshdesk, HubSpot Service Hub, or a comparable platform. Bilingual (English/Spanish): Ability to support Spanish-speaking families. Certifications: CompTIA A+, Google Workspace Administrator, Apple Certified Support Professional, or comparable certifications.

  • Hourly
  • Expert
  • Est. time: More than 6 months, 30+ hrs/week

CMMC Level 2 Compliance Consultant Needed ABOUT THIS ROLE We are looking for a cybersecurity compliance professional with direct hands-on experience guiding Department of Defense contractors through CMMC Level 2 certification. We need someone who has already taken at least one company through this process from start to finish, not someone who is studying for credentials or new to the field. RESPONSIBILITIES Assess organizations against CMMC Level 2 requirements Identify gaps and build remediation roadmaps Develop and review security documentation including system security plans and action plans Help organizations collect evidence and prepare for third party audits Define assessment scope and document information flow Develop security policies and procedures aligned to Level 2 requirements REQUIRED QUALIFICATIONS Current and active CMMC credential such as Certified CMMC Assessor or Certified CMMC Professional Proven experience completing at least one CMMC Level 2 engagement from gap analysis through final assessment Strong knowledge of NIST framework and its security practices Experience writing system security plans, action plans, and compliance documentation Ability to explain compliance requirements clearly to both technical and non-technical audiences PREFERRED QUALIFICATIONS Experience with security configuration benchmarks and device hardening Background in virtual CISO services or security program development Prior military IT or information assurance experience Additional security certifications such as CompTIA Security Plus or CISSP YOUR PROPOSAL Please describe your current CMMC credentials and share a brief summary of a Level 2 engagement you have completed.

Posted last month
  • Hourly: $18.00 - $25.00
  • Intermediate
  • Est. time: 1 to 3 months, Less than 30 hrs/week

Texas Sports Academy is a K-12 school designed for serious student-athletes who want both elite academics and high-level athletic development. Students cover 2x the material in just 2 hours a day, using the same 2-Hour Learning model as Alpha Schools. That frees up their entire afternoon for serious training, where they work alongside former pro and D1 athletes coaching them at the highest standard. We are hiring a Remote IT Support Specialist to help our students and parents navigate any technical issues they encounter with our devices, learning platforms, and connected tools. You will be the first point of contact when something is not working, and you will guide families to a resolution quickly, clearly, and professionally.  What You'll Do First-Line Family Support: Serve as the primary contact for students and parents experiencing technical issues, responding quickly through email, chat, ticketing, and phone when needed. Troubleshoot Device Issues: Diagnose and resolve laptop and tablet issues, including login problems, software errors, connectivity issues, and basic hardware questions, guiding families through fixes step by step. Support Learning Platforms: Help students and parents navigate our learning platforms and connected tools, including account access, common errors, and everyday how-to questions. Escalate When Needed: Identify the small number of issues that require hardware repair, deeper investigation, or leadership involvement, and escalate them cleanly with all the context the next person needs. Maintain Support Documentation: Keep our internal knowledge base and family-facing help articles current so common issues can be resolved even faster over time. Track and Report on Support Volume: Log every ticket accurately, watch for recurring issues, and share weekly reporting on volume, resolution time, and top themes with leadership. Requirements End-User Support Experience: 3+ years supporting non-technical users, ideally in a school, education, consumer, or service environment. This is not an entry-level role. You can walk us through the systems you supported, the issues you resolved, and how you have grown a support function over time. Strong Customer Service Orientation: You communicate patiently and clearly with students and parents, especially in stressful moments such as a device failing before class. Clear Written Communication: You can write a support response that is warm, precise, and easy to follow, and you can document a fix so the next person on the team can repeat it. Troubleshooting Skills: Practical experience diagnosing common device, software, connectivity, and account issues across Mac, Windows, iOS, and Chromebook. Weekend Availability: Willing and able to work a schedule that includes weekend coverage. Specific hours will be defined based on team needs. AI Forward: We use AI tools daily to draft communications, summarize tickets, and speed up troubleshooting. Familiarity with tools such as Perplexity Computer is a plus. Reliable Home Setup: Quiet workspace, strong internet, and a working webcam and microphone. Location: Remote (U.S. only). U.S. work authorization required. Bonus Points K-12 or 1:1 Device Program Experience: Prior experience supporting student device programs or families in an education setting. Help Desk or Ticketing Platform Experience: Hands-on experience with tools such as Zendesk, Freshdesk, HubSpot Service Hub, or a comparable platform. Bilingual (English/Spanish): Ability to support Spanish-speaking families. Certifications: CompTIA A+, Google Workspace Administrator, Apple Certified Support Professional, or comparable certifications.

  • Hourly: $50.00 - $80.00
  • Expert
  • Est. time: Less than 1 month, Less than 30 hrs/week

I run a small online school and we need a certified subject matter expert to join our curriculum advisory board for a new Security+ prep course. Digital Workshop Center is a Colorado based career training school. We've been teaching live, instructor-led technology and business skills since 2006, and our certificate programs are licensed by the Colorado Division of Private Occupational Schools (DPOS). Our whole model is built around student employment outcomes: adults come to us to change careers or move up, and our programs are designed to get them there. We already run CompTIA A+ and Network+ certificate programs, and Security+ is the natural next step for our students moving into IT and security careers. As part of Colorado's licensing process for new programs, our curriculum advisory committee must include members who personally hold the certification the course prepares students for. This is a state requirement, and it's a good one: it means every program we launch has been reviewed by people who have actually earned the credential. Without these advisory members, we can't get the program approved, and students can't enroll. That's where you come in. What you'll do -Review our proposed course outline, objectives, and materials against the CompTIA Security+ exam objectives -Provide brief written feedback confirming the curriculum prepares students appropriately, or flagging any gaps -Possibly join one short Zoom meeting with the rest of the advisory committee Time commitment: Approximately 1 to 2 hours total. Mostly independent review work on your own schedule, with at most one team meeting. This is a short, one time consulting engagement, not an ongoing role. Requirements -Currently hold an active CompTIA Security+ certification. You will need to provide a copy of your certification for our state compliance file. -Comfortable putting your feedback in writing -Professional experience in IT security You get bonus points for -Experience with curriculum review, instructional design, or teaching adults -Other CompTIA certifications (A+, Network+, CySA+) or security credentials -Familiarity with vocational or workforce training programs Why it matters Had you been with us last month, you would have helped a small school get a new program across the finish line so that career changers, including students using workforce funding, can move into cybersecurity roles that desperately need people. Compensation: Flat rate for the engagement.

  • Hourly
  • Intermediate
  • Est. time: Less than 1 month, Less than 30 hrs/week

Type: Fixed price We need an independent penetration test of a small production environment. The report will be submitted to enterprise third-party risk teams, so report quality and the retest matter as much as the testing itself. Scope: One public IP on AWS External network testing on that host Authenticated grey-box testing of the web application and its API. We provide credentials for each role, architecture documentation and an asset inventory so you are not billing for reconnaissance Out of scope: internal network, social engineering, source code review, cloud configuration review This is a deliberately small scope. We are buying manual application testing depth, not IP count. Please quote tester-days rather than pricing it as a trivial job. Required in the base price: Draft report review window, with our written management response included in the final report Remediation retest after we fix findings, with a written retest confirmation stating which findings are closed Both the full technical report and a standalone executive summary suitable for a third-party risk file Report to state scope, methodology, test window, tester certification, findings with severity ratings and evidence, and remediation guidance. We expect OWASP or PTES methodology, or equivalent recognised guidance Timeline: engagement this week, testing the following week, initial report within two weeks of engagement, retest within one week of us confirming remediation. Please say so upfront if that is not achievable. Required: OSCP, CREST or GPEN certified tester performing the work Prior reports accepted by large enterprise or Big Four vendor risk assessments Professional liability or errors and omissions cover, or the ability to explain how you handle that Please attach a redacted sample report and a redacted sample retest letter. Proposals without a sample report will not be considered.

  • Hourly: $40.00 - $70.00
  • Intermediate
  • Est. time: 1 to 3 months, Less than 30 hrs/week

We are a husband-and-wife orthodontic practice (Ascend Orthodontics) based in Colorado, looking for an experienced AWS DevOps engineer to deploy our existing website and establish a fully HIPAA-compliant cloud infrastructure. The codebase is currently maintained across a local machine and a GitHub repository. The site has been built using Claude Code and is ready for deployment. We are not looking for any front-end development work — although oversite on current code would be appreciated. We need someone to take it across the finish line and set it up correctly on AWS. What we need: -Pull the existing codebase from GitHub and deploy it to AWS (EC2, Elastic Beanstalk, or equivalent — open to your recommendation based on our stack) -Configure a secure, production-ready environment including SSL/TLS certificates and custom domain setup -Set up HIPAA-compliant infrastructure including IAM roles and least-privilege access controls, encryption at rest and in transit, VPC network isolation, CloudTrail audit logging, and S3 bucket security policies -Ensure AWS services used are covered under a Business Associate Agreement (BAA) — we will execute the BAA with AWS directly, but the developer must be familiar with which services qualify -Configure basic monitoring and alerting via AWS CloudWatch -Deliver clean documentation of the architecture so we can maintain and hand off as needed What we're looking for in a candidate: -AWS Certified Solutions Architect (Associate or Professional) strongly preferred -Demonstrated experience deploying HIPAA-compliant infrastructure — please describe a specific healthcare project in your proposal -Comfortable working from an existing GitHub repo with minimal handholding -Strong communication and ability to explain compliance decisions in plain language -U.S.-based or U.S. time zone preferred given the compliance sensitivity Project type: Fixed scope, one-time engagement with potential for ongoing support To apply: Please briefly describe a HIPAA or healthcare-related AWS project you've completed, the services you used, and your approach to compliance documentation.

  • Hourly: $25.00 - $45.00
  • Expert
  • Est. time: 3 to 6 months, Less than 30 hrs/week

Overview We're a small team building a voice interpretation tool for healthcare, focused on languages that current vendors handle poorly. We have a working product and need practicing healthcare professionals to test it and tell us honestly what works and what doesn't. What you'll do Session 1 (90 min): Walk us through how interpretation works in your setting, then run scripted test scenarios through the product. No PHI — all scenarios are synthetic. Session 2 (60–90 min): Review what we changed based on your feedback and tell us whether we got it right. Between sessions: A short structured write-up. Template provided, about 45 minutes. We want candid feedback, including negative. If something wouldn't work in your setting, tell us — that's what we're paying for. Who we're looking for - Nurse, MA, physician, care coordinator, patient navigator, or certified medical interpreter - Current or recent experience in an FQHC, community health center, hospital, or telehealth setting with a significant LEP patient population - Hands-on experience with LanguageLine, CyraCom, AMN, Voyce, Martti, or similar ## To apply Please answer these three questions in your proposal: 1. Your role and setting — where you work, what you do, and what the patient population looks like. 2. How interpretation actually works where you are, in a few sentences. Not the official policy — what really happens when a person of lesser language diffusion shows up at 4:45pm. 3. Where would you use an AI interpreter first, and where would you never use it? We'll respond to every applicant who answers all three.

  • Hourly: $50.00 - $80.00
  • Expert
  • Est. time: More than 6 months, 30+ hrs/week

Project Overview We are seeking a Certified Functional Health Coach to help develop non-clinical coaching frameworks, accountability systems, client-engagement resources, and behavior-change tools for a virtual precision-health program. The ideal candidate understands that information alone rarely creates sustainable change. We are looking for someone who can help translate health goals into clear actions, realistic routines, measurable commitments, and consistent follow-through. This is a remote coaching-program development engagement. Scope of Work The selected consultant may assist with: Developing structured health-coaching pathways Creating goal-setting, accountability, and habit-development frameworks Developing motivational interviewing prompts and coaching conversation guides Creating client-facing worksheets, reflection exercises, and progress check-ins Designing weekly and monthly coaching workflows Developing engagement strategies for clients struggling with consistency Creating general educational content related to sleep, stress, nutrition habits, movement, recovery, and routines Developing escalation guidelines for concerns that require a licensed medical or behavioral-health professional Reviewing coaching materials for tone, clarity, and appropriate professional boundaries Collaborating with nutrition, fitness, physical therapy, and medical consultants The work must remain within the scope of health and wellness coaching and must not be presented as medical or mental-health treatment. Required Qualifications Current health and wellness coaching certification from an established credentialing or training organization Formal training in functional, integrative, lifestyle, or whole-person health coaching At least three years of coaching or coaching-program development experience Strong knowledge of behavior-change principles Experience with motivational interviewing, goal setting, and client accountability Excellent written and verbal communication skills Clear understanding of coaching scope and referral boundaries Ability to create structured, polished, client-facing materials Applicants must provide the exact name of each credential and its issuing organization. Please do not claim to be licensed, board-certified, or clinically qualified unless you currently hold the applicable credential. Preferred Qualifications Nationally recognized health and wellness coaching credential Experience with functional or lifestyle-medicine programs Digital health or remote coaching experience Experience supporting professionals with demanding schedules Experience developing coaching curricula or training resources Familiarity with gamification, health scores, progress dashboards, or engagement systems Experience collaborating with licensed healthcare professionals

  • Fixed price
  • Intermediate
  • Est. budget: $200.00

I need a complete, verbatim legal transcript prepared from an existing approximately 37-minute video recording of a City of Cincinnati Zoning Hearing Examiner hearing. The matter is: Case: ZH20260067 Property: 2323 Florence Avenue, Cincinnati, Ohio Hearing date: July 1, 2026 Recording: https://youtube.com/live/Gpwzz0WNr48 This transcript will be submitted as part of a formal appeal to the City of Cincinnati Zoning Board of Appeals, so accuracy and proper certification are essential. Required Services The selected professional must: Transcribe the entire hearing from beginning to end. Prepare a verbatim transcript, including all material statements by the Hearing Examiner, City staff, applicant representatives, witnesses, and other speakers. Clearly identify speakers whenever reasonably possible. Use professional legal/court transcript formatting. Include consecutive page numbers and line numbers. Carefully proofread the transcript against the recording. Provide a searchable PDF of the completed transcript. Provide an editable Word version if available. Provide a signed certification of accuracy from the person preparing the transcript. Provide the transcript in a form that can be notarized, and complete the required notarization if you are legally able to do so. Be willing to correct any transcription errors discovered during final review before filing. Important Qualification Requirement This is not a general AI transcription project. We need someone qualified to prepare a transcript suitable for use in an official administrative appeal. Please state in your proposal: Whether you are a certified court reporter, legal transcriptionist, or otherwise professionally qualified to certify legal transcripts. Your certification or credential and the state/jurisdiction in which it was issued. Whether you can provide a signed certification and notarized transcript. Your fixed price for the entire approximately 37-minute recording. Your turnaround time. Whether your price includes proofreading, certification, notarization, searchable PDF, and Word file. Whether you have previously prepared transcripts for court, zoning, administrative, deposition, or government hearings. Please do not apply if you can only provide an AI-generated transcript without professional review and certification. We are looking for a reasonably priced professional and can provide the recording immediately.

  • Hourly: $30.00 - $60.00
  • Intermediate
  • Est. time: 1 to 3 months, Less than 30 hrs/week

We're a B2B audience intelligence and identity resolution platform. Our stack is AWS-native and data-heavy: Serverless EMR/Spark for large-scale pipeline processing, S3 for staging and delivery, ClickHouse and PostgreSQL for analytical and application data, and managed ETL/activation tooling (Fivetran) for downstream destinations. We're a small engineering team, so we move quickly and we build and own most of our own infrastructure. We're pursuing SOC 2 Type II to support enterprise sales. We want it done properly rather than performatively — a report that survives a real security review, not a folder of policy PDFs. What we're hiring for We need someone to own SOC 2 readiness and implementation, and to be our side of the table during the audit itself. To be explicit about what this role is not: we understand the audit report must be issued by an independent licensed CPA firm, and that the same party cannot both implement controls and attest to them. We'll engage an audit firm separately. You would help us select that firm and manage the engagement from our side. Scope of work: Readiness gap assessment against the Trust Services Criteria — Security and Confidentiality (adjust if you're adding Availability or Privacy) Written policy set tailored to our actual environment, not template boilerplate Compliance platform selection and configuration (Vanta, Drata, Secureframe, or similar) including evidence automation Control design and rollout: access reviews, change management wired into our existing CI/CD, logging and monitoring, incident response, business continuity Vendor and subprocessor risk management — this is a significant piece of work for us given the number of data suppliers and downstream destinations in our pipeline Data retention, deletion, and handling documentation appropriate to an identity resolution business Audit support: managing evidence requests, translating auditor questions for our engineers, and pushing back where a request doesn't apply to our architecture Recommend and help evaluate audit firms with experience in data infrastructure Required experience You have taken at least two companies from no formal compliance program to a clean SOC 2 Type II Hands-on AWS security experience — IAM role and policy design, S3 access controls and encryption, VPC and network boundaries, CloudTrail and logging. You should be comfortable reading our infrastructure rather than asking us to summarize it for you. Direct working experience with at least one major compliance automation platform You've handled subprocessor and vendor risk for a company with a meaningful third-party data supply chain You write your own policies and can explain every control back to the criteria it satisfies Strong plus Data brokerage, adtech, martech, or identity resolution experience Familiarity with Spark/EMR, ClickHouse, or comparable large-scale analytical infrastructure Working knowledge of CCPA/CPRA data broker obligations, DPAs, and how privacy commitments flow down to vendors Experience taking a company through both Type I and Type II sequentially

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