We're an early-stage startup building an exciting new IT support platform for small businesses. We’re looking for experienced IT support professionals who care as much about how they interact with people as what they fix. We're looking for independent, critical thinkers, so please do not waste either your or my time with a reply that is LLM-generated. It will be immediately discarded without further consideration. The Role You’ll work as an independent contractor, accepting support jobs through our in-house dispatching system. You'll effectively set your own hours, accepting only those jobs that work with your schedule. Initially, support may involve more direct customer interaction (live sessions, screen sharing), with the expectation that over time, more issues may become asynchronous as our software matures. This is a startup, so details will evolve as we learn. We’re upfront about that and value technicians who can work comfortably in a system that’s improving in real time. ⸻ What You’ll Help With (Examples) Typical issues include the kinds of problems MSP technicians see every day, such as: • Microsoft 365 issues (Outlook, OneDrive sync, licensing, account access) • Wi-Fi or basic network troubleshooting • Printer setup and connectivity issues • Performance issues, disk space cleanup, basic security concerns • Helping non-technical users understand what’s going on and what to do next Technical competence matters, but calm, clear, human communication matters even more, especially early on. ⸻ What We’re Looking For Required • 3–5+ years of IT support / helpdesk experience (MSP experience strongly preferred) • Excellent people skills: patient, clear, and comfortable interacting directly with end users • Strong written and spoken communication • Ability to explain your troubleshooting approach step-by-step • Good listener; customers shouldn’t need to repeat themselves • Reliable and punctual when you accept a support session • Comfortable following structured support flows and documenting outcomes • US-based with native-level English fluency Strongly Preferred • Willingness to offer candid, constructive feedback to improve our processes • Interest in contributing to troubleshooting documentation (what worked, what didn’t) • Located in or near Austin or NYC (optional; may enable on-site work in the future) ⸻ Flexibility, Pay & Structure • Contractor role • You choose when to accept jobs • Compensation will start hourly while we establish baselines and gather data No guaranteed hours initially, so this opportunity is best suited for experienced technicians who may already have a roster of their own clients and are looking for interesting, additional work. ⸻ Trial Process (Paid) Shortlisted candidates will complete a paid live trial: • A realistic support scenario • Live interaction and troubleshooting • Focused on communication, judgment, and problem-solving, not speed or memorization This helps ensure a good mutual fit before ongoing work. ⸻ Who This Is Not For • Entry-level or script-only support roles • High-volume, low-touch ticket grinding • Technicians who dislike customer interaction or documentation • Anyone uncomfortable with evolving systems in an early-stage product To confirm you read the full post, please include the phrase “clear communication” somewhere in your application. ⸻ How to Apply Please include: 1. A brief summary of your IT support experience (especially MSP work) 2. One example of a support issue where communication with the user mattered as much as the fix 3. Your typical availability (roughly) 4. (Optional) What you think most IT support systems get wrong today

Need someone to research and identify contacts in the Washington DC area potentially interested in purchasing some items from an estate including a small collection of gems and stones; costume jewlery; coins; misc. I can provide photos so candidate can do some initial outreach to find interested parties. I will be able to handle follow up and transaction. The ideal candidate will have strong research skills and be able to communicate effectively to identify potential buyers.

I need an experienced HIPPA compliant medical records professional to migrate files from EMR ICAnotes into Simple Practice. The ideal candidate will have a strong background in medical records management and be able to ensure all data is transferred accurately and securely. I can pay by the hour or by the project, depending on your preference.

Retype a 4 page pdf to word. This should be a fairly straightforward and simple task

I am seeking a detail-oriented professional to convert a 96-page scanned (image-based) HOA bylaws document into a clean, fully editable Google Docs file. This is not a basic OCR task. I have already tested OCR tools and while they extract text, they require significant cleanup. The final product must be accurate, polished, and professionally formatted. Scope of Work: Convert scanned HOA bylaws (PDF/image format) into Google Docs (not Word) Use OCR as a starting point, but perform thorough manual review and correction of all text Ensure near-perfect accuracy compared to the original document Recreate formatting to reflect a clean, professional governing document Formatting Requirements: The final Google Doc must include: Proper section hierarchy (Articles, Sections, Subsections) Correct numbering structure, including multi-level numbering Consistent indentation throughout Clean, uniform bullet points and lists Proper spacing, margins, and alignment Standard, readable formatting suitable for long-term editing and official use Quality Expectations (Important): OCR-only output will not be accepted You are expected to manually verify and correct all text (common OCR errors, spacing issues, misreads, etc.) The document should require no additional cleanup on my end Attention to detail is critical. This is a formal governing document Deliverables: Final Google Docs file (uploaded to Upwork and shared with edit access) Fully formatted, consistent document across all 96 pages Optional: note any illegible sections in the original scan Ideal Candidate: Experience converting and formatting long documents (legal, bylaws, contracts, etc.) Strong attention to detail and formatting consistency Comfortable working in Google Docs formatting tools (styles, headings, lists, indentation) Willing to perform manual QA beyond automated tools

Real Estate development company looking for a bookkeeper to help clean up our current QuickBooks, P&L, Balance Sheets, etc. for three different QuickBooks accounts. Potential for a longer-term engagement to help manage the day-to-day bookkeeping responsibilities for the company.

We are seeking an experienced Venture Capital expert to help present our innovative platform, SafeBets.world, to suitable VC firms. The ideal candidate will have a proven track record in fundraising and a network of contacts in the VC space. Your role will involve crafting compelling presentations and strategically identifying firms that align with our vision. We are looking for someone who can articulate our value proposition effectively and help us secure investment to propel our growth. SafeBets is an innovative prediction platform offering users a risk-free opportunity to earn substantial rewards through accurate forecasting. By completely removing financial risk, our model operates entirely outside traditional gambling regulations. This compliance advantage enables rapid global expansion, unlocking vast markets currently inaccessible to conventional prediction platforms like Polymarket and Kalshi. Our objective is to onboard 200 million users by 2030. Ultimately, by leveraging the AI-powered collective intelligence of our forecasters, SafeBets aims to become the world's largest brokerage operation across crypto, equities, commodities, and currencies. True to its dictionary definition, a "SafeBet" is not a financial wager, but a data-driven choice based on probability. SafeBets for investors video summary: vimeo.com/1172416809

We are looking for someone who has hands-on experience with Pike13 and can meet in person via Zoom within the next few days. Tasks Include: • Review and assist current Pike13 setup • Membership and pricing configuration • Summer camp enrollment setup • Student registration workflow • Waivers and electronic forms • Staff permissions and user accounts • Front-desk training • Payment processing and billing review • Best practices for music schools and youth programs Our Programs: • DJ & Sound Design Classes (Ages 8–11) • Music Production Classes (Ages 8–13) • Summer Camp Programs Requirements: • Prior Pike13 implementation experience • Experience training staff on Pike13 • Ability to meet in person or via Zoom this weekend or early next week • Strong English communication skills

Build Verified Email List of All Summer Camps in the DMV (DC, Maryland, Virginia) (Only Apply If You Use UpLead, Apollo, Hunter, or Similar Tools) Summary I am looking for a reliable, detail‑oriented researcher to build a verified email list of all summer camps located in the DMV area (Washington, DC • Maryland • Northern Virginia). This list must be accurate, complete, tool‑verified, and delivered by July 1. Only apply if you already use professional data tools for lead research. You must already have access to one or more of the following: UpLead (preferred) Apollo.io Cognism Clearbit Clay Hunter.io (email verification) Snov.io (email verification) Findymail LinkedIn Sales Navigator If you do not use these tools, please do not apply. Your Responsibilities You will: Identify all summer camps in the District of Columbia, D.C. Fairfax and Alexandria, Va Collect and verify the following for each camp: Camp name Website Director or main contact name (if available) Verified email address (no bounced or invalid emails) Phone number (if available) City + State Remove duplicates Ensure all data is aligned correctly (no mismatched rows) Deliver the final list in a clean, organized spreadsheet (Google Sheets or Excel) Requirements Experience with lead generation, list building, or outreach research Ability to verify emails using Hunter, Snov, Apollo, etc. Strong attention to detail Must meet the July 1 deadline Must deliver a clean, accurate, verified spreadsheet Must complete one sample row before starting the full list Deliverable A complete, verified list of all summer camps in: Washington, DC Maryland (statewide) Northern Virginia Arlington Alexandria Fairfax Loudoun Prince William Budget $150–$200 total (fixed price) depending on experience and quality. To Apply, Please Include: Which tools you currently use (UpLead, Apollo, Hunter, etc.) A brief description of your experience with similar projects A sample of a list you’ve built (if available) Your estimated timeline Confirmation that you can meet the July 1 deadline

We are seeking an experienced professional to assist with posting payments in Tebra EHR software. The ideal candidate will have a strong background in healthcare billing and a proven track record of accurately managing financial transactions within this platform. Attention to detail and the ability to work independently are essential.