We are looking for an experienced (medical insurance professional/insurance agent) with direct knowledge of the behavioral health, addiction treatment, detox, and rehabilitation industry to write short, accurate, consumer-friendly blog articles. What You’ll Do You will create short educational articles explaining health insurance and how it relates to detox and addiction treatment services. Topics may include: * Pros and cons of different types of health insurance for detox/rehab * PPO vs. HMO for addiction treatment * In-network vs. out-of-network treatment * Deductibles, copays, coinsurance, and out-of-pocket maximums * Prior authorization and utilization review * What insurance may or may not cover during detox * How insurance verification works * Understanding behavioral health benefits * Common insurance limitations and exclusions * Questions families should ask their insurance provider before entering treatment * How insurance can affect treatment options and facility selection Who We're Looking For You should have real-world experience in health insurance, preferably as an: * Insurance agent/broker * Insurance verification specialist * Admissions/benefits specialist at a detox or rehab facility * Behavioral health insurance specialist * Healthcare revenue-cycle or benefits professional Direct experience with addiction treatment, detox, or behavioral health insurance is strongly preferred. You must be able to translate complicated insurance concepts into simple, accurate language that patients and families can understand. Content Requirements Articles will generally be 500–800 words and should: * Be factually accurate and educational * Avoid misleading promises about insurance coverage * Clearly explain both advantages and limitations * Be written for patients and families, not insurance professionals * Follow basic SEO/content-writing best practices * Use appropriate disclaimers when necessary * Avoid making specific coverage guarantees We are looking for **subject-matter expertise first and writing ability second**. You do not need to be a professional SEO writer if you have strong insurance knowledge and can communicate clearly. To Apply Please provide: 1. A brief description of your experience with health insurance. 2. Your experience specifically with detox, rehab, addiction treatment, or behavioral health 3. Your professional background or credentials. 4. One or two examples of healthcare/insurance content you've written, if available. 5. Your rate for a 500–800 word article. We are interested in establishing an ongoing relationship with the right expert and may have 2 articles per month. This position requires genuine insurance-industry knowledge. Generic AI-generated content without subject-matter expertise is not what we are looking for. I would specifically keep the phrase **“subject-matter expertise first”** in the posting. For a detox/rehab website, insurance content is potentially **YMYL content**, so having someone who actually understands behavioral-health insurance is much more valuable than hiring a generic content writer.

We are looking for an exceptional Graphic Designer and Prepress Specialist with a meticulous, borderline-obsessive attention to detail for a massive historical hardware preservation and documentation project. We are archiving and restoring visual assets for over 50 vintage consumer electronics systems and their accompanying accessories. The goal is to produce pristine, museum-grade, print-ready vector representations of original equipment identification markings, rating plates, and control panel graphics. This is NOT a simple scanning or automated tracing job. Direct scans yield fuzzy, inaccurate, and unusable results. You will be tasked with redrawing these legacy assets entirely from scratch into crisp, scalable vector graphics that match the exact manufacturing standards of their original era. How it works: Physical Asset Handling: I will physically ship vintage electronics housing components, accessory parts, or reference materials directly to you (which is why you MUST be located in the United States). Analysis & Measurement: You will analyze the physical component, take exact physical measurements for die-cut lines/recessed boundaries, and perform precise color-matching. Vector Redrawing: You will manually rebuild the graphics 100% in vector format using Adobe Illustrator. Typography & Layout Revival: You will identify, source, or manually reconstruct vintage-era fonts, technical regulatory symbols, and exact layout geometries. Fulfillment: You will securely return the physical components along with the finalized digital print packages. Required Deliverables per Asset: Fully Vectorized Artwork: Clean, mathematically precise paths (zero auto-trace). Print-Ready Files: Structured CMYK color builds (or precise spot colors where applicable) configured for commercial industrial printing. Custom Die-Lines: Exact physical measurements mapped into custom vector die-cut paths designed to fit precise hardware indentations. Complete Source Packages: .AI, .EPS, and print-ready production .PDFs. The Ideal Candidate: US-Based (Mandatory): Required due to the physical transit of valuable vintage hardware components. Typography Expert: Proven ability to identify, match, or manually reconstruct obscure typography from the 1970s, 80s, and 90s. Prepress & Print Production Master: Deep understanding of professional color spaces (CMYK vs. RGB), bleeds, spot colors, and technical die-line setup. Exceptional Attention to Detail: A misaligned symbol, incorrect font weight, or inaccurate color hue is unacceptable. Precision is everything for this archive. Scope & Compensation: This is an extensive, long-term archival project encompassing dozens of systems and accessories. If you prove your ability to hit our quality standard on initial test pieces, this will translate into a steady, long-term engagement. We pay top-tier rates for true mastery of the craft. To Apply: Please start your proposal with the words "16-Bit Vector" so I know you have carefully read this description. Include portfolio examples showcasing complex vector illustration, typography matching, historical asset redrawing, or precise packaging/label design done completely from scratch.

We are looking for an experienced Patient Support Operations Lead to help design and implement the next phase of patient support for a rapidly scaling telehealth company. This is a hands-on transformation role, not a strategy-only consulting engagement. You will work directly with patient support, clinical operations, provider teams, Product, and leadership to build a more proactive, scalable patient experience with clear ownership, faster resolution, strong service levels, and better visibility into demand, capacity, productivity, patient experience and retention What you will lead: - Evolve Patient Support from reactive issue resolution toward proactive patient success, including journey monitoring, service recovery, retention, and identifying patients at risk of disengaging. - Lead the transition from Zendesk to Zoho, including work taxonomy, routing, ownership, escalation rules, and reporting requirements. - Design and implement a **Patient Account Manager (PAM) model** that creates clear non-clinical ownership of the patient relationship. - Define how Patient Support works with clinical teams, providers, and Patient Safety, including clear escalation boundaries. - Build demand, capacity, and workforce models to determine staffing requirements and productivity expectations. - Establish daily and weekly management systems covering volume, backlog, aging, service levels, productivity, quality, and patient experience. - Identify unnecessary or avoidable support demand and opportunities for workflow automation and AI-assisted operations. - Develop training, quality, certification, and coaching mechanisms for the support organization. - Help design an operating model capable of supporting **24/7 patient access, rapid response times, and a high-quality patient experience**. - Translate recurring patient and operational friction into clear requirements and opportunities for Product and Engineering. - Lead pilots, measure results, adjust the model, and move successful changes into broader implementation. What We Are Looking for in the Person The right person can move comfortably between data, process, people, technology, and implementation. You should be able to look at individual agent productivity one minute, map a patient journey the next, work with Product on automation requirements, and then turn decisions into an executable implementation plan. You should be comfortable challenging assumptions and getting into operational detail. What This Role Is Not - A Zendesk administrator role. - A project-coordinator role. - A support-agent role. - A strategy-consulting assignment that stops at recommendations. - An SOP-writing engagement without operating accountability. We need someone who can lead the transformation work and build the operating system with the team. What Success Looks Like - One clearly defined Patient Support operating model with a path to industry-leading response times and strong patient NPS and care experience - Explicit patient ownership and clear clinical vs. non-clinical boundaries. - Measured demand and capacity with a quantified Patient Account Manager staffing model. - Reduced unnecessary ticket volume and standard routing / escalation rules. - Daily operating visibility with meaningful productivity and quality metrics. - Support training, certification, and QA structure. - Clear requirements for the future support technology stack.

Marketing Technologist (FinTech & Real Estate) (Not a fixed price opportunity, HOURLY with potential for a full-time position) We are a fast-paced group of companies seeking a tech-savvy Marketing Technologist to manage, and optimize our marketing and sales technology stack. In this role, your primary focus will be the architecture, setup, and maintenance of our marketing systems—specifically WordPress and our CRM ecosystem, with a heavy emphasis on HighLevel (aka GoHighLevel). This is a dynamic role where you will wear multiple hats to support our operations. You will handle everything from executing front-end WordPress design updates and launching high-converting email drip campaigns, to mapping custom data objects inside our CRM (such as linking specific real estate listings to prospective client profiles) to optimize our sales team's communication. While you don't need to be a software engineer, you must possess enough technical literacy to act as the bridge between our business goals and external developers for advanced integration projects. Primary Responsibilities: Systems Management & Optimization: Serve as the primary admin and architect of our marketing tools and CRM platforms (specifically HighLevel), ensuring clean data hygiene, webhook functionality, and optimized sales workflows. CRM Customization & Architecture: Build custom data objects, custom fields, and custom values to track real estate properties, listing matches, and pipeline stages, directly improving agent-to-client communication. Web & Design Updates: Own our WordPress website, handling routine landing page creation, form embeds, copy/design updates, and lead-capture optimization. Advanced Automation: Design, build, and deploy automated multi-channel drip campaigns (Email, SMS, ringless voicemail) for lead nurturing, client onboarding, and property alerts. Technical Liaison: Translate marketing and sales needs into technical requirements; collaborate with and oversee external developers on API connections, custom widgets, and frontend integration projects. Team Support: Act as the go-to problem solver for the sales team when tech issues arise, maintaining an agile, "wear-multiple-hats" attitude to keep operations running smoothly. Required Skills & Qualifications Technical Skills: Expert CRM Administration: Advanced experience configuring and managing HighLevel (GoHighLevel) is highly preferred. Deep familiarity with other robust CRM platforms such as HubSpot, Salesforce, Follow Up Boss, KvCore, or Intercom is also highly valued. You must know how to build custom objects, map complex workflows, and manage sub-accounts/pipelines. WordPress Proficiency: Strong experience managing WordPress websites, including page builders (Elementor, Divi, etc.), theme customization, form/plugin integrations, and tracking pixels. Marketing Automation: Proven track record of building automated nurturing sequences, trigger-based workflows, and database segmentation. Integration Literacy: A foundational understanding of how APIs, Zapier, webhooks, and frontend widgets connect. Ability to speak the language of developers (HTML/CSS/JS concepts) without necessarily writing heavy code yourself.

We are a B2B SaaS company in the Salesforce ecosystem looking for a deeply technical Salesforce expert to work with us on a consultative, part-time basis — becoming the trusted technical face of our company for customers and prospects across the globe. This is a rare hybrid role: you need genuine, hands-on Salesforce engineering depth and world-class presentation skills. A typical engagement includes watching every Salesforce release, distilling the technical changes that matter, building a compelling presentation, and delivering it to our customers and prospects in the US and internationally — live and via webinar. You are not a sales rep and not a slide designer. You are the credible technical voice in the room that makes enterprise buyers trust us. What You'll Do Track every Salesforce release (Spring, Summer, Winter) and related platform updates (DevOps, Data Cloud, Agentforce, security, APIs) Author and deliver customer-facing presentations on new releases, platform capabilities, and best practices — webinars, virtual briefings, and occasional on-stage sessions across global time zones Serve as a consultative technical advisor in prospect and customer conversations: architecture questions, DevOps/data-management strategy, solution fit Translate complex technical topics (CI/CD, data migration, sandbox management, metadata APIs, org architecture) into content business and technical audiences both understand Support our marketing team with technically accurate content: demo scripts, solution briefs, webinar topics, competitive technical talking points Record polished video walkthroughs and product-adjacent technical content when needed Must-Haves 7+ years hands-on Salesforce experience — administration, development, or architecture on the core platform (Sales/Service Cloud, Platform, DevOps tooling) Active Salesforce certifications — ideally Application/System Architect track, Platform Developer, or equivalent depth Deep familiarity with the Salesforce DevOps landscape: CI/CD, version control, data migration, backup/restore, sandbox strategy, metadata API Exceptional presentation skills — you have delivered technical presentations, webinars, or keynotes to enterprise audiences, and you can share recordings or links as proof Track record of producing customer-facing technical content (release-note summaries, whitepapers, conference talks, YouTube/webinar content) US-based, fluent English, comfortable presenting across global time zones (EMEA/APAC-friendly hours occasionally) Self-directed: you can take "cover the Spring '26 release for our customers" and run with it end-to-end Nice-to-Haves Experience in the Salesforce DevOps / ISV ecosystem (DevOps tools, data management, backup, compliance) Salesforce MVP, community group leader, or Dreamforce/World Tour speaker Familiarity with Agentforce, Data Cloud, and MuleSoft Existing audience or content portfolio (blog, LinkedIn, YouTube) in the Salesforce space Engagement Details Type: Part-time consulting contract via Upwork (~15–25 hrs/week to start) Duration: Long-term (6+ months, likely ongoing) Location: US-based only Deliverable cadence: at minimum, a customer-facing release presentation each Salesforce release cycle, plus ongoing consultative support Start: Immediate

We're looking for an experienced Astrology/Numerology Writer to create engaging, insightful, and well-researched content about astrology, zodiac signs, birth charts, planetary transits, compatibility, and cosmic events. This role is ideal for someone who has a genuine passion for astrology and enjoys helping readers better understand themselves and the world through astrological insights. Whether your approach is traditional, modern, psychological, or evolutionary, you should be able to communicate complex astrological concepts in a way that's both accessible and engaging. Our goal is to build a trusted astrology publication that combines entertaining content with thoughtful analysis and high editorial standards. What You'll Be Doing Write 1–2 original articles per week (typically 400–600 words each); Create engaging content about zodiac signs, natal charts, planetary transits, eclipses, retrogrades, compatibility, moon phases, and astrological forecasts; Research historical, traditional, and modern astrological interpretations; Stay up to date with current celestial events and astrology trends; Translate complex astrological concepts into practical, reader-friendly insights; Ensure every article is original, well-structured, accurate, and engaging; Consistently meet agreed-upon deadlines. Content Usage & Attribution By accepting this contract, you agree that any written content, as well as any associated materials you voluntarily provide (including your name, biography, headshot, or other images), may be used, edited, and published across our blogs, newsletters, and related digital platforms. Content may be published either with attribution to you as the author or, where agreed, on a ghostwritten basis. You retain the right to reference the work in your portfolio unless otherwise specified. What We're Looking For Proven experience writing about astrology, spirituality, or related topics; Strong understanding of natal charts, zodiac signs, planetary aspects, houses, and major astrological transits; Experience creating astrology content for blogs, newsletters, YouTube, TikTok, Instagram, Medium, or other digital platforms is highly preferred; Ability to explain astrological concepts clearly for both beginners and experienced readers; Excellent research, writing, and storytelling skills; Professional online presence (LinkedIn or similar) is a plus; Willingness to be verified on the Beehiiv platform. Why Work With Us Consistent weekly work for the right writer; Opportunity to contribute to a growing astrology publication; Editorial freedom to develop meaningful, engaging astrology content; Long-term collaboration with writers who consistently produce exceptional work; A quality-first editorial approach focused on authenticity rather than clickbait. How to Apply Please include: 2–3 samples of astrology-related writing; Links to your blog, newsletter, website, social media, or published astrology content (if available); A short note about your background, your experience with astrology, and the areas you're most passionate about (e.g., natal astrology, predictive astrology, relationship astrology, Hellenistic astrology, evolutionary astrology, etc.).

Financial Modeler Needed – Seed-Stage Climate Technology Company We are a Seed-stage U.S. climate technology company preparing for accelerator due diligence and an upcoming Seed raise. We are seeking an experienced financial modeler to help develop and review a five-year integrated operating and financial model. We have an existing financial model from an earlier business strategy, along with a defined commercialization strategy and preliminary operating assumptions. The new model will require restructuring to reflect our current, more scalable business model. Project Scope The five-year model should incorporate: • Initial reference deployment • Commercial partnership-driven growth strategy • Commercial project/deployment revenue • Commercial real estate customer/project economics • Technology platform development costs • Recurring platform subscription revenue • Additional recurring performance and service revenue • Longer-term energy reliability and flexibility revenue as the installed portfolio reaches sufficient scale • Commercial partnership and deployment assumptions • Growth of the installed/connected asset portfolio • Hiring plan and payroll • Software/platform development expenses • Operating expenses and capital expenditures • Seed financing and use of funds • Cash runway and future capital requirements • Income Statement / P&L • Cash Flow Statement • Balance Sheet • Key operating and financial KPIs • Base, conservative, and growth scenarios The model should be driver-based, with major assumptions maintained centrally and flowing logically through the operating schedules and financial statements. Business Model Our previous financial model reflected a substantially different and more capital-intensive commercialization strategy. We are now transitioning to a more scalable commercial partnership model, so the new five-year model will require meaningful restructuring rather than simply extending or updating the existing forecast. The new model needs to capture the progression from an initial reference deployment through commercial partnerships, expansion of an installed portfolio, development of a technology platform, and increasing recurring revenue over time. Because the technology is deployed within commercial buildings, the model should also appropriately reflect developer/building-owner economics and the customer value proposition, including relevant project costs, operating savings, payback, ROI, and other appropriate project-level metrics. The selected candidate will receive the existing financial model for reference, along with our business strategy, commercialization framework, preliminary assumptions, and supporting information. We are not looking for someone to develop the business strategy from scratch. We need an experienced financial modeler who can translate the strategy into a rigorous financial model, challenge assumptions where appropriate, identify gaps, and ensure the resulting model is financially sound and internally consistent. Ideal Experience We are particularly interested in candidates with experience across financial modeling, commercial real estate, and technology, including several of the following: • Commercial real estate development and/or real estate investment modeling • Ground-up development or large commercial building projects • Climate technology / clean energy • Energy or infrastructure technology • Building technology / PropTech • Project-based businesses with recurring revenue • SaaS or technology platforms • Energy-as-a-service or infrastructure-as-a-service businesses • Project finance and capital-intensive businesses • Seed through Series A venture-backed companies Experience modeling commercial real estate owner/developer economics, including CapEx, OpEx, operating savings, ROI, IRR, NPV, payback periods, and project-level economics, is particularly valuable. The ideal candidate will understand how to model both sides of the business: the economics of deploying technology into commercial buildings and the financial performance of the technology company providing it. Experience preparing models for accelerator, investor, fundraising, or due-diligence review is highly desirable. What We Need The right candidate should be able to: • Translate operating assumptions into a logical, driver-based financial model • Build transparent and auditable operating schedules • Model commercial project/deployment economics • Model the customer/developer financial value proposition • Integrate project/deployment revenue with recurring platform and service revenue • Challenge assumptions and identify inconsistencies or missing inputs • Properly integrate the Income Statement, Balance Sheet, and Cash Flow Statement • Model cash runway and future capital requirements • Incorporate hiring and platform-development costs • Build useful scenario and sensitivity analyses • Present key operating and financial KPIs clearly We do not want unsupported assumptions inserted simply to complete the forecast. Where pricing, growth, customer economics, or operating assumptions still require validation, they should be clearly identified and addressed through reasonable market benchmarks, sensitivity analysis, or clearly labeled assumptions. The completed workbook should be professional, transparent, easy to audit and update, and appropriate for sophisticated accelerator and investor review. Confidentiality The public posting intentionally provides only a general description of the company and technology. Additional information regarding the company, technology, commercialization strategy, existing financial model, and technical architecture will be shared only with shortlisted or selected candidates. The selected candidate must be comfortable working with confidential and proprietary information. An NDA may be required before detailed company or technical materials are provided. Project Timeline We are seeking a modeler who can begin promptly and deliver a strong working version of the five-year model within approximately one week. Please include your current availability and proposed delivery timeline in your response. When Applying Please provide: 1. A brief description of financial models you have built for startups, particularly involving commercial real estate, climate tech, energy, infrastructure, building technology, or SaaS/platform businesses. 2. Your experience building integrated three-statement financial models. 3. Your experience with commercial real estate development, investment, or project-level financial modeling. 4. Your experience modeling project/deployment revenue alongside recurring revenue. 5. Your experience supporting Seed-stage fundraising, accelerator diligence, or investor-facing financial models. 6. Your proposed approach to this project. 7. Your current availability and estimated delivery timeline. 8. Your proposed fixed project fee. 9. A redacted sample financial model or screenshots demonstrating the quality and complexity of your work, if available. Please begin your response with "Climate Model" so we know you reviewed the complete project description.

We are a growing technology consulting firm seeking a skilled Microsoft Power Platform Solutions Architect and Developer to deliver client-facing solutions that drive real business results. The right candidate has a portfolio of shipped applications they are proud of, a consulting mindset, and the ability to work directly with clients to turn business requirements into working software. If you have spent your career as a back-office developer waiting for tickets, this is not the role for you. If you have built things that made a measurable difference for real clients and can prove it, we want to talk. WHAT YOU WILL BE DOING • Design and build Power Platform solutions - Canvas Apps, Model-Driven Apps, Power Automate workflows, Power BI dashboards, and Dataverse implementations • Work directly with clients to gather requirements, clarify scope, and translate business needs into a clear technical solution without requiring heavy oversight. • Own your projects end-to-end: from the first client conversation through design, development, testing, deployment, and post-launch support. • Build SPFx components and SharePoint Online solutions as part of broader Microsoft 365 engagements. • Integrate Power Platform solutions with external systems and APIs, including SQL Server, Dataverse, SharePoint, and third-party platforms. • Deliver on time and communicate proactively • Produce clean technical documentation that supports handoff, training, and future enhancements. • Contribute to solution estimates and help scope new client engagements accurately. REQUIRED QUALIFICATIONS • 5+ years of hands-on Power Platform development: Canvas Apps, Model-Driven Apps, Power Automate, Power BI, and Dataverse. • Demonstrated consulting or contract delivery experience, you have worked across multiple clients, not just one employer. • A portfolio of shipped applications you can speak to: what the problem was, how you solved it, and what the outcome was for the client. • Strong SharePoint Online experience, including SPFx component development and Microsoft 365 integrations. • Proficiency in JavaScript, TypeScript, REST APIs, HTML, and CSS for custom UI and integration work. • Ability to work independently, manage your own time, and deliver without daily supervision. • Strong communication skills, you can run a client meeting, explain a technical decision in plain language, and push back professionally when scope creeps. • U.S. Citizenship required. PREFERRED QUALIFICATIONS • Experience leading client engagements as the primary architect and point of contact. • Azure fundamentals - Entra ID, App Services, Azure DevOps, and basic cloud infrastructure knowledge. • Copilot Studio or Azure OpenAI integration experience - AI-assisted app development is increasingly part of what clients expect. • Experience with Agile or sprint-based delivery in a consulting context. • Version control discipline - GitHub or Azure Repos. Deployments should be repeatable, not manual. • Federal government or regulated industry client experience is a plus, but not required.

We're looking for an experienced Manifestation Writer to create thoughtful, inspiring, and research-informed articles around manifestation, the Law of Attraction, mindset, abundance, spirituality, and personal transformation. This role is ideal for someone who genuinely lives and understands these topics—not just someone who writes about them. You should enjoy exploring both timeless manifestation principles and modern conversations happening across social media, books, podcasts, and wellness communities. Our goal is to build a publication that blends inspiration with credibility. We value writers who can make spiritual concepts feel practical, authentic, and empowering while avoiding clichés and misinformation. What You'll Be Doing Write 1–2 original articles per week (typically 400–600 words each); Create engaging content about manifestation, the Law of Attraction, abundance, mindset, energy, visualization, affirmations, self-concept, and personal growth; Research ideas using reputable books, scientific studies (where applicable), expert interviews, and credible sources; Translate complex spiritual and psychological concepts into clear, actionable advice; Stay up to date with trends in the wellness and manifestation space; Ensure every article is well-structured, accurate, original, and engaging; Consistently meet agreed-upon deadlines. Content Usage & Attribution By accepting this contract, you agree that any written content, as well as any associated materials you voluntarily provide (including your name, biography, headshot, or other images), may be used, edited, and published across our blogs, newsletters, and related digital platforms. Content may be published either with attribution to you as the author or, where agreed, on a ghostwritten basis. You retain the right to reference the work in your portfolio unless otherwise specified. What We're Looking For Proven experience writing about manifestation, spirituality, mindset, wellness, or personal development; You have your own blog, newsletter, YouTube channel, TikTok, Instagram, Medium publication, or other content platform (preferred); Deep familiarity with topics such as the Law of Attraction, Neville Goddard, Joe Dispenza, Abraham Hicks, manifestation techniques, affirmations, visualization, subconscious reprogramming, or related concepts; Excellent storytelling and writing skills; Strong research habits and commitment to factual accuracy when discussing psychological or scientific concepts; Professional online presence (LinkedIn or similar) is a plus; - Willingness to be verified on the Beehiiv platform. Why Work With Us Consistent weekly work for the right writer; Opportunity to help build a fast-growing publication in the manifestation and personal growth space; Creative freedom to explore meaningful topics while maintaining editorial quality; Long-term collaboration with writers who consistently produce thoughtful, engaging content; A publication focused on quality, authenticity, and lasting value—not clickbait. How to Apply Please include: 2–3 samples of articles related to manifestation, spirituality, mindset, or personal development; Links to your blog, newsletter, social media, or published work (if available); A short note about your background and your personal interest or experience in manifestation and personal growth.

BusinessOnline (BOL Agency) is a pioneering digital marketing performance agency, with decades of experience helping B2B brands achieve measurable growth. We are currently leading a company-wide AI transformation, adopting agentic systems to help sustainably scale our work while our greatest resource – human ingenuity, judgment, and decision-making – stays focused on delivering the work that matters for our clients. We are growing our product team. We’re seeking a Senior Product Manager to oversee AI enablement and software development efforts across several of our internal and client accounts. Are you persistent, knocking on doors until you get the answers you need? Do you enjoy the feeling of meeting and overcoming challenges? Do you see work that’s “good enough” as an unfinished project? Can you manage and organize initiatives across departments, roles, and companies? Then we might have the job for you. The Role As Senior Product Manager, you will report to the Chief AI Officer and own product management and execution across selected BOL client accounts. Along with client work, you will assist in the implementation of BOL’s agentic operating system, the BOL OS. You will act as the connective tissue between concept and execution, developing priorities and plans into concrete, actionable roadmaps that meet and exceed all stated requirements and ship on time. This role requires somebody precise, organized, focused, and persistent about follow-through. You will own the work of keeping multiple active projects productive across departments, holding teams to their commitments, and overseeing progression as strategy becomes high-quality, delivered work. In this role, you will have real ownership, access to senior decision-making, and a central role in determining how businesses can leverage the latest advancement in AI technology into polished, productive systems. We value Support, Ownership, Openness, and Authenticity. We’re looking for someone who can do the work, do it well, and make it their own. Responsibilities: -Translating initiatives into defined project plans with clear owners, milestones, and deadlines. -Track progress across multiple active projects, following up on open items until they are complete. -Run recurring check-ins and stand-ups, documenting decisions and sharing clear status updates. -Identify risks and roadblocks early, resolve the ones within your control, and escalate the rest with a recommended solution. -Coordinate work across teams, functions, and clients, keeping handoffs documented and deadlines aligned. -Hold deliverables to agreed quality standards before release. Qualifications: -3+ years of experience with program management, product management, or similar execution-focused work -Prior experience with product design and front-end engineering with AI dev tools -The dedication and attention to detail required to see a project through from beginning to end -A bachelor’s degree (preferred) -A high school diploma (required)