Website & Customer Journey Strategist for Established Sailing Travel Business I'm looking for an experienced website and customer journey strategist to help evaluate and improve how prospective guests experience Joyride Charters—from their first visit to my website through the inquiry and booking process. I'm not looking for a website redesign or a high-pressure sales funnel. My goal is to simplify the customer journey, improve the booking experience, and strengthen the systems behind the scenes while preserving the authentic, relationship-driven nature of my business. Joyride Charters offers private sailing charters on Long Island Sound in Connecticut, along with hosted international sailing vacations in destinations such as Greece, Croatia, the British Virgin Islands, and other locations. My guests are primarily adults 50+, solo travelers, couples, and small groups seeking premium, highly personal travel experiences. I have a professional Wix website, strong photography, established trip pages, excellent reviews, active social media channels, and an email list of approximately 1,000 subscribers. I am not looking for someone to rewrite my entire website, take over my social media, or create an aggressive sales funnel. I am looking for someone who can objectively evaluate how visitors experience the site, identify what is confusing or getting in the way of inquiries, and help improve the structure, navigation, booking path, and overall customer journey. My business is built on trust and personal relationships. Many guests book because they feel they know me and understand the experience before we ever meet. Any recommendations must preserve that warmth and authenticity. Project Scope The first phase would be a paid website and customer journey audit, followed by practical recommendations and, ideally, implementation of the highest-priority improvements. Website & Customer Journey Audit Please review and evaluate: Homepage clarity and positioning Website navigation and organization Separation between Connecticut charters and international sailing trips Visitor flow from social media, Google, email, and referrals Calls to action Inquiry and booking process Trust-building elements Reviews and testimonials Use and placement of photos and video Mobile experience Internal links Forms and lead capture Follow-up after an inquiry Basic SEO and conversion issues Analytics and tracking The audit should identify: Where visitors may become confused Where they may leave without taking action What information is missing What information is difficult to find Which pages or sections are working well Which changes would have the greatest impact on qualified inquiries and bookings I am not looking for a generic report or a long list of marketing ideas. I want practical recommendations tied to the actual customer experience. Recommendations should be prioritized as: High impact and low effort High impact and higher effort Longer-term opportunities Items that are not worth changing Website Improvements Depending on your experience and recommendations, the next phase may include implementation of selected improvements such as: Improving navigation Reorganizing the homepage Clarifying the difference between local and international offerings Improving calls to action Streamlining the inquiry and booking path Improving the placement of reviews, testimonials, FAQs, and videos Creating clearer paths for solo travelers, couples, and returning guests Improving forms and follow-up Adding or refining email automation Setting up basic lead tracking Improving analytics and conversion tracking I do not need the Croatia trip page rewritten. The existing destination pages contain important detail and reflect my voice. I am open to recommendations about organization, layout, navigation, and presentation, but I do not want the site stripped down to the point where important information is lost. Video I am interested in using educational video to answer common questions such as: What is it really like to stay on a catamaran for a week? What do the cabins and bathrooms look like? What is a typical day like? How much sailing is involved? What is the group dynamic? Is this type of trip right for a solo traveler or first-time sailor? I am not looking for generic promotional videos or highly polished commercials. Experience helping a founder create natural, useful videos is a plus. Please explain whether you provide scripting, interview questions, coaching, filming direction, editing, or videographer recommendations, and what costs would fall outside the initial project. What I Already Have Established business and paying guests Professional Wix website Strong destination and sailing photography International trip pages Connecticut charter pages Facebook and Instagram presence Google Business Profile Email list of approximately 1,000 subscribers Guest reviews and testimonials Google Analytics and Google Search Console Existing inquiry and booking process What I Am Looking For I am looking for someone who understands premium, relationship-driven businesses and can balance conversion improvements with a personal guest experience. You should be able to explain not only what you recommend changing, but why you believe it will improve the customer journey. I prefer someone who can both provide strategy and help implement the most important changes. Please be clear about which parts of your work include: Audit and strategy Copy recommendations Design or page layout Wix implementation Forms and automation CRM or lead tracking Analytics setup Video direction Work completed by you Work outsourced to another person Additional costs beyond the initial project Please Include in Your Proposal Examples of websites or customer journeys you have improved for travel, hospitality, luxury services, retreats, tours, or other high-ticket businesses. One example of a project where you improved inquiries, bookings, or conversions. Please include measurable results when possible. Your experience working with Wix. One specific issue or opportunity you noticed after reviewing the Joyride Charters website. What you believe should be reviewed or changed first. What would actually be completed and functioning at the end of the first 30 days. Which parts of the work you personally perform and which parts require another contractor. How you would preserve the personal, trust-based nature of Joyride while improving the booking journey. Your proposed price for: The website and customer journey audit Implementation of the highest-priority recommendations Any additional costs I should anticipate for video, design, technical setup, automation, or other services. Project Structure I would like to begin with a defined paid audit and improvement phase rather than commit immediately to a long-term engagement. If the first phase goes well, there may be ongoing work implementing and refining the website, customer journey, email follow-up, and marketing systems. I am looking for thoughtful, practical recommendations and hands-on improvements—not a complete rebrand, a generic template, or an overly automated sales process.

1 · Project snapshot Company: LTR Advisory LLC — Shannon C. Midthun, author & founder. The site: ltradvisory.com — companion site for the book “Like. Trust. Respect.™ — The Business Development Playbook for Professional Services,” plus LTR Advisory consulting. Platform: Webflow. Project “Like Trust Respect,” Basic plan. Editor: like-trust-respect.design.webflow.com. Domain ltradvisory.com is already connected and published. Current state: ~80% built (started from an AI generator, since refined) — but it does NOT yet read as a premium professional-services site, and there are layout bugs (see punch list). Needs a professional polish, or a redesign to the standard below. Launch date: September 1, 2026 — must be polished and live by then. Audience: Experienced, credentialed professional-services practitioners — management consultants, accountants, attorneys, engineers, architects, financial/wealth advisors, and firm partners. Sophisticated, time-pressed, wary of anything “salesy.” Goal: Establish Shannon as a credible authority, sell the book, and capture consulting leads. 2 · The look we want (most important — the current site misses this) The site must read like a top-tier advisory / boutique-consulting / law-firm brand: credible, understated, and premium. NOT a generic startup/SaaS template, not playful, not busy. Quiet confidence — the kind of site a senior partner would trust. The book cover is the north star for color and type. Do: ● Palette: deep navy #1F3864 + warm cream / off-white. Generous whitespace. High contrast, restrained. ● Typography: refined SERIF headlines (executive, like a distinguished business-book cover) + a clean sans-serif body. ● Imagery: real and tasteful — the book cover, the author headshot, subtle editorial/abstract accents. Everything sharp and correctly cropped. ● Layout: clean grid, consistent spacing, ample margins, an unhurried, editorial feel. Avoid: ● Stock clichés (handshakes, ladders, generic office crowds). ● Cut-off / poorly-cropped images, clipped text, and inconsistent spacing (all present now). ● Playful, techy, or high-saturation “startup” styling.

We are seeking a hands-on UX Designer to improve messaging experiences across mobile applications and desktop web products serving multiple user groups. This role will design new AI-powered messaging features and improve communication patterns so users can respond more effectively, understand conversation status, and re-engage when appropriate. The ideal candidate has strong end-to-end product design experience, a portfolio demonstrating complex product workflows, and the ability to work independently within an established product environment. Enterprise experience strongly preferred. Key Responsibilities * Design end-to-end product experiences across mobile applications and desktop web. * Create wireframes, user journeys, interactive prototypes, and high-fidelity mockups. * Design user experiences for AI-powered messaging features. * Improve communication responsiveness through reply prompts, expectation setting, status transparency, and re-engagement patterns. * Simplify complex workflows and data-heavy experiences involving search, filtering, data export, or similar functionality. * Apply established design-system components, patterns, and visual standards. * Collaborate with Product Management, Engineering, UX Research, and Legal partners. * Incorporate qualitative research findings and user feedback into design iterations. * Support design validation through qualitative research and A/B testing. * Prepare clear design specifications and handoff materials for engineering teams. * Work independently, manage assigned design work, and ramp quickly with minimal oversight. Must-Have Skills * 3+ years of professional product UX design experience. * Portfolio demonstrating end-to-end product UX work. * Strong interaction design, visual design, prototyping, and user-journey design skills. * Experience designing complex workflows or data-heavy enterprise product experiences. * Experience with search, filtering, data export, or comparable complex interaction patterns. * Ability to work independently and operate effectively with minimal oversight. * Experience collaborating with Product, Engineering, Research, and Legal stakeholders. * Experience incorporating UX research findings and user feedback into product designs. * Strong written and verbal communication skills. * Recent hands-on individual contributor experience. Nice-to-Have Skills * Experience designing messaging, inbox, communications, or notification products. * Accessibility expertise, including familiarity with WCAG and assistive technologies. * Experience designing international or localized products. * Experience designing products for the Japanese market. * Mobile-first product design experience. * Experience supporting A/B testing or experimentation programs. * Prior contractor or embedded-team experience within a large product organization. * Experience designing AI-enabled product features. Required Tools & Platforms * Strong, current Figma proficiency. * Experience creating interactive prototypes. * Experience with design-to-engineering handoff workflows. * Experience working within an established design system. Location, Time & Engagement * Remote contract opportunity. * Candidates must be located in the United States. * Must be available for full-time work at 40 hours per week. * Must be able to work with teams operating in the U.S. Central time zone. * Contract is expected to continue through March 31, 2027.

We’re looking for a senior freelance UX/UI designer to turn detailed creative briefs into polished, on-brand design deliverables. What you'll do: design new landing pages and CMS-template layouts, redesign existing pages, and create one-off assets, while always matching an existing client brand system accurately, not starting from scratch each time. Experience working across multiple clients and maintaining consistency across projects is important. Must haves: a strong portfolio of B2B/SaaS marketing design work, ability to work from a detailed brief independently, fast turnaround on iterations, Figma experience, comfort designing for CMS/templated reuse (not just one-off static comps). Turnaround Time: We'd like to be able to deliver Figma files for client review with 24-48 hours. Please add a note about your expected turnaround time at the top of your cover letter application if this timing is possible with your schedule.

We are a California-based solar technology startup launching a solar-charging power bank on Kickstarter. We need a skilled Shopify designer/developer to build a high-converting product landing page on our existing Shopify store to support the campaign. Branding assets are ready: logo, color palette, typography, product renders, and lifestyle photography. You will focus on design execution and Shopify implementation, not brand creation. Scope of Work: Design and build a dedicated product landing page on our existing Shopify store (Dawn theme) Page goals: pre-launch email capture, Kickstarter campaign traffic, and post-campaign product sales Sections likely include: hero with product visuals, feature highlights, how-it-works, tech specs, social proof, FAQ, and email signup / KS campaign CTA Mobile-first, fast-loading, conversion-optimized Implement within Shopify (theme customization, custom sections, or landing page approach you recommend), clean code that doesn't break existing store functionality Email capture integration with Klaviyo Minor revisions after launch based on performance Requirements: Strong portfolio of Shopify product pages or landing pages, ideally for physical consumer products or crowdfunding campaigns Proficient in Shopify theme development (Liquid, custom sections) and comfortable working within an existing live store Good design sense: able to take existing brand assets and turn them into a polished, conversion-focused page Experience with Klaviyo signup form integration Understanding of page speed and mobile optimization Clear communication and reliable turnaround To Apply, Please Include: 2–3 links to Shopify landing pages or product pages you designed and built, and your role in each If any were for crowdfunding or product launches, highlight those Your estimated timeline and cost for a page like this Your process: design first (Figma) then build, or design directly in Shopify Timeline: Design and build within 2–3 weeks. Ongoing minor updates through the campaign period. Engagement: Fixed-price project preferred, with option for follow-up work (additional pages, CRO iterations) if we work well together.

I run a custom curtain business and I'm looking for an experienced Squarespace developer to redesign my website and improve the overall workflow and user experience. The goal is to make the photo submission, measurement, and order process seamless, fast, and intuitive for customers, while also making the site visually appealing and high-end. This is a Squarespace-only build. Please do not apply if your primary/recent experience is Shopify, WordPress, Wix, or Duda. We need someone whose day-to-day work is Squarespace specifically. Scope of Work: 1. Website Redesign (Conversion-Focused) - Modern, clean, premium style for luxury home decor - Improved layout, spacing, and typography - Optimized homepage and product pages for conversions - Mobile-responsive design 2. Workflow & User Experience Update - Redesign the customer flow for window measurement and curtain ordering - Make the process quick, intuitive, and visually guided - Integrate clear step-by-step instructions with diagrams or icons 3. Custom Photo Upload Feature - Customers can upload photos of their window(s) - Enter key measurements: window width and floor-to-ceiling height - Upload additional photos: curtain fabrics, header styles, inspiration images - Include visual guides showing: how to take photos correctly, where to measure, and use of reference objects (paper, tape measure) - Form submissions sent to your email or dashboard in an organized way 4. Order Tracking & Submission Organization - Form submissions sync to a Google Sheet structured around our order pipeline - Each submission creates a row containing: customer name, contact info, submission date, uploaded photo(s), window measurements, fabric/style preferences, and a status field - Status field reflects our order stages: Inquiry Received, Under Review, Quote Sent, Order Confirmed, In Production, Delivered - Goal: see at a glance where every customer sits in the process without digging through email 5. Forms for Orders & Agreements - Pre-order agreement forms with electronic signature - Optional additional forms: consultation requests, measurement confirmations - Fully integrated into the seamless workflow 6. Visual Aids & Graphical Elements - Diagrams, icons, or illustrations guiding users through photo submissions, measurements, and rod placement/curtain style selection - Optional interactive graphics if feasible 7. Additional Functionality - Galleries for fabrics, header styles, and past projects - Ability to edit/update workflow and content easily as needed - Any other improvements the developer recommends to enhance UX 8. Basic SEO & Performance - Fast page loading - Proper headings, meta titles, and basic SEO setup Ideal Candidate: - Strong, recent, and verifiable experience with Squarespace - Skilled in UX/UI and workflow design - Experience creating custom forms, photo uploads, and e-signatures - Experience with visual guides and diagrams for user instructions - Home services or product customization experience is a plus Timeline: 2-4 weeks (depending on scope) Budget: $1,500-$2,500 (reflecting design, workflow, forms, and graphics). Some flexibility depending on experience level. To Apply, please include: 1. Direct links to 2-3 live Squarespace sites you personally built, with a short note on your specific role on each (design only? forms/uploads? full build?) 2. Examples of visual guides or user-friendly workflow implementations 3. A short note on how you would approach this project 4. Be prepared to briefly demonstrate your listed work (screen-share, admin view, or similar) if we move to a call. This is a standard step in our screening for this role. Optional / Bonus: - Integration with Zapier or Google Sheets for additional automation - Suggestions to improve conversions and streamline the user experience

We are seeking a skilled web designer to redesign our Wix webpage with a focus on recruiting for our fitness testing team. The ideal candidate will have experience in creating visually appealing and functional web pages that effectively communicate our brand and attract potential candidates. The project involves updating the current design to enhance user engagement and ensure a seamless user experience. If you have a passion for design and a knack for recruitment, we would love to hear from you!

We’re looking for a skilled B2B SaaS Graphic Designer to create high-quality, conversion-focused visual assets across 9 distinct business units. This is an ongoing opportunity for a designer who understands SaaS marketing, can adapt to multiple brand identities, and delivers polished work on tight timelines. What You’ll Do -Design a wide range of digital assets, including: paid ads (LinkedIn, Google, display, social), website visuals and landing page designs, infographics, diagrams, and data visualizations, sales and marketing collateral (one-pagers, pitch decks, case studies), product and feature illustrations -Maintain brand consistency while adapting designs across multiple SaaS brands -Collaborate closely with marketing, product, and growth teams to translate complex ideas into clear, engaging visuals -Iterate quickly based on feedback and performance insights -Manage multiple projects simultaneously while meeting deadlines What We’re Looking For -Proven experience as a Graphic Designer for B2B SaaS or tech companies -Strong portfolio demonstrating SaaS marketing assets and clean, modern, conversion-oriented design -Ability to work across different brand styles -Proficiency in tools such as Figma, Adobe Creative Suite, or similar -Strong understanding of visual hierarchy, typography, and UX fundamentals -Excellent communication skills and ability to work collaboratively in a remote environment -Reliable, detail-oriented, and deadline-driven -BONUS: Video editing ability is a major plus To apply, please include: -A link to your portfolio (SaaS work preferred) -A brief note on your experience with B2B or SaaS design -Confirmation of your availability to work ~25 hours/week

Who we are MESSY is a premium ranch brand — think Liquid Death or Graza energy, but for the most-loved condiment in America. Bold, a little polarizing, unapologetically fun. No seed oils, no gums, all flavor. We're pre-launch, DTC-first, and building a brand people screenshot, not scroll past. Royal blue hero bottle, loud voice, culture-forward. The task / what we need delivered We're building out MESSY's brand system and need a designer (or small team) to take it from strong-start to fully locked. Depending on your strengths, the scope covers some or all of: Wordmark + logo refinement and a locked identity system (color, type, logo usage) Packaging / label design across our core SKUs (Original, Spicy Buffalo, Garlic Parm) + the travel mini A brand guidelines doc we can hand to future collaborators Shopify website development and homepage Social + paid-ad templates that hold up to the "what does messy mean to you" style we're going for We'll align on exact deliverables and milestones before anyone commits — I'd rather over-define scope up front than have surprises later. Skills we're looking for Strong CPG or consumer brand identity work (packaging experience is a big plus), a portfolio that shows range and a point of view, and comfort designing for a brand that's intentionally loud. Bonus if you've worked with DTC food/beverage brands or know your way around retail shelf presence. How we like to work I'm a fast, communicative operator — I give clear direction, real feedback, and quick turnarounds on my end, and I expect the same. I like a short kickoff call to align, then async check-ins with work-in-progress shared early and often (I'd rather see rough directions than wait for a polished reveal). Tell me how you work best too — tools, cadence, how you like feedback — so we set this up right from day one. To start the conversation, send me: a couple of relevant portfolio pieces, your availability/timeline, how you price (project vs. hourly), and one thing you'd change or push on with what you've seen of MESSY so far. That last one tells me the most. Looking forward to it — let's make it messy. — Erica

Title: WordPress Expert Needed — Full Site Setup: Theme Install, Demo Removal, Dealer Vault, Forms, Autoresponder, Wishlist Configuration, Email Setup, Backups & Security (U.S. Only, 100% JSS) Description: I’m looking for a highly rated WordPress expert (U.S.–based, 100% Job Success) to fully set up the foundation of my website TheShowStopperPlace.com. I already purchased my WordPress theme and have the license. I need a clean, professional setup so I can begin posting my own inventory (jewelry, tools, art, etc.) on a regular basis. This is a one‑time setup project. Once complete, I will be adding all photos and text myself. Thank you!