We are an independent multicultural media company seeking an experienced, polished, and highly organized Senior Account Manager / Project Manager to support an upcoming integrated advertising campaign and potentially additional client engagements. This is a client-facing advertising/media account management role. It is not a virtual assistant, administrative support, or general project management position. The ideal candidate has substantial experience working within an advertising agency, media company, publisher, branded content organization, or integrated marketing environment and understands how to manage complex campaigns involving multiple stakeholders, deliverables, approvals, production timelines, media, social content, talent, and reporting. A critical requirement of this position is the ability to represent our company confidently in agency and client meetings and present campaign decks professionally and eloquently. Immediate Need We have an upcoming campaign kickoff meeting on August 18, followed by a pre-production meeting and additional agency/client meetings throughout the campaign. The selected candidate must be able to onboard quickly, thoroughly understand the campaign strategy, scope, deliverables, timeline, and key stakeholders, and confidently represent our company in external meetings. You will be expected to present campaign decks, walk agency/client stakeholders through campaign strategy, creative concepts, media and content plans, timelines, deliverables, and other relevant materials as needed. We need someone who can understand and communicate the material, not simply read slides. You must be articulate, poised, credible, and comfortable answering questions, facilitating discussions, identifying follow-up items, and communicating with senior agency and client stakeholders. Key Responsibilities Serve as a key day-to-day account management contact for the campaign. Participate in and, when appropriate, lead portions of agency and client meetings. Present campaign decks and other materials clearly, confidently, and professionally. Prepare thoroughly for kickoff, pre-production, status, campaign review, and other meetings. Maintain proactive and responsive communication with agency partners and other external stakeholders. Review previous communications, campaign materials, scopes, timelines, and outstanding items before meetings to ensure full preparedness. Take detailed meeting notes and translate discussions into clear action items, owners, deadlines, and next steps. Prepare and distribute polished meeting recaps and follow-up communications. Track campaign timelines, deliverables, creative assets, approvals, production requirements, media deadlines, social content, talent/influencer components, and reporting requirements. Coordinate with internal and external partners to ensure deliverables remain on schedule. Proactively follow up on outstanding items rather than waiting to be asked. Ensure agency requests receive prompt acknowledgment and follow-through, even when information must first be gathered from multiple stakeholders. Maintain accurate documentation of approvals, decisions, changes, deadlines, and outstanding items. Identify potential delays, missing information, conflicting instructions, or execution risks early and escalate them appropriately. Help coordinate across creative, production, branded content/editorial, digital media, paid social, talent/influencer, and reporting work streams as applicable. Support campaign reporting and ensure required information is collected from the appropriate teams by established deadlines. Review client-facing materials and communications carefully for accuracy, consistency, and professionalism. Keep company leadership informed of campaign status, outstanding decisions, risks, and items requiring escalation. Help ensure that nothing falls through the cracks from kickoff through campaign completion. Required Qualifications: Please apply only if you meet the core qualifications below. 5+ years of professional experience in advertising/media account management, client services, integrated marketing, or a closely related field. Professional experience working at or with an advertising agency, media company, publisher, branded content organization, or similar company. Demonstrated experience managing integrated advertising or media campaigns involving multiple stakeholders and deliverables. Strong client-facing presentation experience, including presenting decks and communicating directly with agency and/or client stakeholders. Excellent verbal communication skills. You must be articulate, polished, confident, and comfortable speaking in professional meetings. Excellent written English and the ability to prepare concise, professional, client-ready emails, recaps, and follow-ups. Exceptional attention to detail and organizational skills. Experience managing campaign timelines, deliverables, creative approvals, dependencies, and multiple concurrent work streams. Ability to understand media plans, digital/social campaigns, branded content, creative and production processes, and campaign reporting. Strong follow-through and a proactive approach to account management. Ability to work calmly and effectively in a fast-moving environment with tight deadlines and changing priorities. Excellent professional judgment and the ability to determine what can be handled independently versus what requires leadership escalation. Ability to manage sensitive or high-visibility client communications professionally. Availability for scheduled meetings and timely communication during U.S. Eastern Time business hours. Preferred Experience: Candidates with experience in any of the following will be strongly preferred: Media and advertising Integrated media campaigns Government or public-sector campaigns Public-service or awareness campaigns Working with advertising agencies and senior client stakeholders Who Will Succeed in This Role: We are looking for someone who approaches account management with a strong sense of ownership and accountability. You should be the type of person who reviews the materials before a meeting, understands what is outstanding, anticipates the questions the agency may ask, follows up immediately afterward, tracks every commitment, and makes sure deadlines are met. You should also be comfortable receiving an urgent agency request, quickly determining what information is needed and from whom, coordinating internally, acknowledging the request professionally, and ensuring the agency receives a timely and accurate response. Responsiveness is extremely important. Our partners may be working against tight production and campaign deadlines, and we need someone who understands the importance of timely communication and follow-through. IMPORTANT — Please Read Before Applying This is not a Virtual Assistant position. Please do not apply if your primary background is virtual assistance, administrative assistance, customer service, general operations, or technical/software project management without significant advertising/media account management experience. Please also do not apply if you are not comfortable presenting decks and speaking directly with agency and client stakeholders. We are specifically looking for a senior, client-facing advertising/media professional who can represent our company with confidence and professionalism. To Be Considered, Please Answer ALL of the Following: How many years of professional advertising, media, or integrated marketing account management experience do you have? Have you worked for or directly with an advertising agency, media company, publisher, or branded content organization? Please briefly describe. Describe one integrated advertising/media campaign you personally managed. What were you directly responsible for? Describe your client-facing presentation experience. What types of decks or presentations have you personally presented to agencies or clients? Have you led or actively participated in campaign kickoff, pre-production, status, or campaign review meetings? Please describe your role. What experience do you have coordinating creative approvals, production timelines, digital/social media, branded content, talent/influencers, and/or campaign reporting? Have you worked on multicultural/Hispanic or government/public-sector advertising campaigns? If yes, please describe briefly. Are you available for meetings and timely communication during U.S. Eastern Time business hours? Please provide your hourly rate and weekly availability. Applications that do not answer these questions or do not demonstrate relevant advertising/media account management experience may not be considered. Engagement: This is initially a freelance/contract engagement, with hours varying based on campaign needs and activity. The engagement will begin immediately so the selected candidate can be onboarded and prepared for the upcoming campaign kickoff. There may be opportunities to support additional campaigns and client accounts based on performance and future needs. We are looking for someone who can become a trusted extension of our team and help us deliver an exceptionally responsive, organized, polished, and professional experience for our agency and client partners.

Chief Operating Officer (COO) Trading Education Today → Algorithmic Trading Platform Tomorrow Reports Directly to the CEO The Opportunity This is not a standard COO seat. We are hiring the operating partner for a two-stage journey. Today, we run a successful, established trading education business — high-ticket coaching, a growing software product suite, and revenue-critical marketing, sales, and backend sales functions operating through a mix of in-house and partner teams. Next, we are building something much larger: an algorithmic trading business — automated strategy execution, software-driven products, and a platform designed to serve a far bigger market than education alone ever could. This is the company's future, and it will demand world-class operational discipline from day one. The education business is where you prove the model. We view it as the test run for the operating system you will eventually run at scale: install the KPI management and weekly accountability rhythm here first, demonstrate that the metrics that matter can be tracked, owned, and moved — and then carry that same machine into the algo business as it launches and grows. The executive who masters the current business earns the mandate to operate the much larger one. The core mandate in one sentence: Build and run a weekly accountability system that keeps every business-critical KPI visible, owned, and on target — first in the education business, then across the algorithmic trading business as we scale. The Two-Phase Roadmap Phase 1 — The Proving Ground (Now): Education Business Take operational ownership of the current business. Install the company scorecard, run the weekly cadence, and get today's at-risk KPIs — starting with show rate, cost per booked call, and refund rate — measured, owned, and trending in the right direction. Success here isn't just fixing three numbers; it's proving the system works: that any metric which slips gets flagged early, assigned to an owner, and driven back to target without the CEO having to intervene. Phase 2 — The Scale-Up (Next): Algorithmic Trading Business As the algo business launches, you extend the same operating system to an entirely new set of metrics — platform uptime, execution fidelity, user account performance, subscription retention, compliance controls, and unit economics at software scale. You'll help design the operational foundation of this business from the ground up, informed by everything the test run taught us. This is a substantially larger business with substantially larger stakes, and the COO who ran Phase 1 well will be the one trusted to run it. Core Responsibilities 1. Own the Company KPI Scorecard Build and maintain a single company-wide scorecard covering every revenue-critical metric, each with written green / yellow / red thresholds agreed with the CEO. Assign a named owner to every KPI — a person, not a department. Ensure consistent metric definitions, data sources, and date ranges so trends are real, not reporting noise. Standing rule: any new business-critical metric gets a named owner, a written threshold, and a flag rule within one week of being identified. 2. Run the Weekly Accountability Cadence Publish the Monday Scorecard — every KPI vs. threshold, trend arrows, flags, and open action items — to the CEO at a fixed time each week, without exception. Chair the weekly operations review: each KPI owner presents their numbers, explains variances, and commits to dated action items. Track every action item to completion; nothing leaves the agenda until it's done or formally closed. Enforce the flagging rules: Yellow = owner brings a plan within 48 hours. Red = same-day escalation and a written remediation plan (root cause, actions, owner, return-to-target date) within 48 hours. 3. Coordinate Across Teams and Partners Serve as the single operational point of contact across all departments and external partners, keeping everyone aligned to the same scorecard and standards. Foster strong, collaborative working relationships with partner teams — shared thresholds, shared reporting rhythm, shared wins. Continuously evaluate the operating structure as we grow and advise the CEO on how best to organize teams for the scale-up. 4. Drive Operational Strategy & Efficiency Translate company goals into quarterly operational plans with measurable outcomes per function. Identify bottlenecks across the full funnel (traffic → booked call → show → close → collect → retain) and lead corrective initiatives. Oversee budgets, resource allocation, and ad-spend efficiency in partnership with the CEO. Ensure marketing claims, sales practices, and customer policies remain compliant and consistent — a discipline that becomes even more important in the algo business. 5. Build the Culture of Accountability Coach team leads toward self-flagging: the standard is that owners surface issues before you find them, and you surface them before the CEO does. Build a culture where metrics are discussed openly and misses are diagnosed without blame. Help shape the org design and key hires for the algorithmic trading business as it comes online. Phase 1 KPIs You Own (Weekly Accountability) These are the current core metrics of the education business. Exact green/yellow/red thresholds are set jointly with the CEO in your first 30 days and documented in writing. Phase 2 Preview — The Algo Business Scorecard You'll Design Platform uptime and execution fidelity, live strategy performance vs. targets, subscriber growth and retention, trial-to-paid conversion, support load, compliance controls, and software-scale unit economics. Designing this scorecard — informed by the Phase 1 test run — is part of the job. What Success Looks Like First 10 days: Scorecard live with written thresholds and named owners; weekly cadence running; the currently at-risk KPIs (show rate, cost per call, refund rate) each have an active plan with a return-to-target date. By 30 days: At-risk KPIs back in target range or on a credible dated path; the flagging system functioning — issues surface through owners, not through the CEO's own digging; first draft of the algo-business operational blueprint underway. By 60 months: The education business runs on the accountability system without CEO involvement in day-to-day metrics, and you are operationally leading the launch and scale-up of the algorithmic trading business. Qualifications Required 3+ years in senior operations leadership (COO, VP Ops, Head of Ops, or Integrator role), ideally in high-ticket education, fintech, SaaS, or direct-response businesses Proven track record running KPI-driven accountability systems (EOS/Traction scorecards, weekly L10-style reviews, or equivalent) — you've run this rhythm before, not just read about it Deep fluency in funnel economics: CAC, cost per call, show rate, close rate, refund dynamics, LTV, cash collected Experience coordinating across in-house teams and external partners toward shared metrics Data-first operator: comfortable building dashboards, auditing metric definitions, and keeping reporting honest Genuine excitement about scaling into a technology/fintech product business — this roadmap should be the reason you want the job Strongly Preferred Experience in trading, fintech, or another compliance-sensitive vertical Experience taking a business from services/education revenue into scalable software/subscription revenue Direct-response marketing literacy (paid YouTube/social, webinar funnels, high-ticket phone sales) Character Profile Relentless follow-up muscle — action items don't die on your watch Builds accountability through clarity and consistency, not friction Calm, direct communicator who gives the CEO the truth early Thinks like an owner: treats the test run as seriously as the scale-up Compensation Competitive base salary $60-100k per year.

THE ROLE The Senior Accountant is responsible for executing critical general ledger and financial close activities while serving as the accounting team’s functional expert for NetSuite and related financial systems. This role combines strong accounting fundamentals with the technical ability to improve system configuration, reporting, data integrity, controls, and workflows. Reporting to the Controller, the Senior Accountant performs detailed accounting work directly, owns assigned close and reconciliation areas, and partners with Technology/Systems and business teams to resolve issues at their source rather than relying on recurring manual workarounds. The right person for this role is both a hands-on accountant and a systems thinker who can move comfortably between journal entries and reconciliations, NetSuite configuration and troubleshooting, and cross-functional process improvement. WHAT YOU WILL OWN ● Financial reporting and the close — the accuracy, completeness, and timeliness of assigned general ledger areas, journal entries, reconciliations, and close deliverables. ● NetSuite and accounting systems — serving as the finance-side NetSuite subject matter expert and improving the configuration, reporting, workflows, integrations, and controls that support accounting. ● Accounting data integrity — ensuring that subledgers, operational systems, imports, and transaction flows reconcile to the general ledger and produce reliable financial information. ● Internal controls, documentation, and audit support — maintaining well-documented processes and controls and producing accurate, timely support for audits, tax work, and financial reporting. ● Process improvement and automation — using NetSuite, Excel, AI, and other tools to reduce manual work, eliminate recurring errors, and improve accounting productivity and scalability. WHAT YOU WILL DO Financial Reporting & Close ● Execute assigned components of the monthly, quarterly, and annual close processes within the company’s close calendar ● Prepare and post accurate journal entries, including accruals, prepaids, fixed assets, inventory and cost-of-goods-sold entries, and other assigned areas ● Complete and review balance sheet reconciliations, investigate discrepancies, and resolve reconciling items promptly ● Analyze account activity and period-over-period variances and prepare clear support for financial reporting and management review NetSuite & Accounting Systems ● Serve as the primary finance-side NetSuite subject matter expert for accounting processes and day-to-day system issue resolution ● Build and maintain saved searches, reports, dashboards, workflows, accounting preferences, master data, and role or permission requirements in coordination with Technology/Systems ● Troubleshoot posting, mapping, subledger, integration, import, and period-close issues; identify root causes and coordinate durable fixes with internal teams and outside partners ● Support NetSuite enhancements, configuration changes, user acceptance testing, data imports or conversions, release testing, and system documentation Accounting Operations, Controls & Audit ● Maintain assigned general ledger areas and reconcile accounting subledgers and operational systems to the general ledger, with particular attention to inventory and transaction data ● Ensure proper revenue recognition, expense classification, account mapping, and period cut-off in accordance with GAAP and company policies ● Perform and document internal controls, maintain accounting procedures, and identify control or data-quality gaps that require remediation ● Prepare schedules and supporting documentation for external audits, tax filings, and other accounting or compliance requirements Process Improvement & Cross-Functional Support ● Map, standardize, and improve accounting workflows across Finance, Operations, Technology/Systems, Payroll, accounts payable, and accounts receivable ● Partner with business and technical teams to improve upstream data capture and ensure that operational changes are reflected correctly in NetSuite and the financial statements ● Use NetSuite functionality, advanced Excel, AI, and other automation tools to reduce manual effort, accelerate the close, and improve accuracy ● Create clear documentation, train users on accounting-related system processes, and support the Controller on special projects and systems initiatives Team Contribution ● Operate as a highly accountable senior individual contributor who owns work from initial analysis through final resolution ● Provide accounting and NetSuite guidance to other team members and help strengthen the team’s systems capabilities ● Communicate issues, risks, dependencies, and proposed solutions clearly to both technical and non-technical stakeholders ● Contribute to a culture of continuous improvement, strong controls, documentation, and measurable productivity WHAT WE ARE LOOKING FOR Required ● Bachelor’s degree in Accounting, Finance, or a related field ● 5+ years of progressive accounting experience, including meaningful responsibility for general ledger accounting, reconciliations, and the financial close ● 3+ years of hands-on NetSuite experience in an accounting environment, including close activities, saved searches or reports, data imports, troubleshooting, and process configuration ● Strong knowledge of GAAP, financial reporting, and core accounting processes, together with advanced Excel skills ● Strong technical and systems aptitude, including the ability to understand accounting data flows and integrations, identify root causes, and translate business needs into durable system and process solutions Preferred ● CPA, CPA candidate, or public accounting experience ● Experience in retail, e-commerce, re-commerce, or another inventory-intensive business ● Experience with NetSuite implementations or major enhancements and tools such as SuiteAnalytics, SuiteFlow, Fixed Assets Management, SQL, SuiteScript, or API-based integrations ● Experience scaling accounting processes and controls in a growing company and using AI or automation to improve accounting productivity WHO YOU ARE You are an ambitious and hard-working accounting professional with strong judgment, technical curiosity, problem-solving skills, and exceptional attention to detail. You do not accept recurring manual workarounds when the underlying accounting or systems issue can be fixed. You meet deadlines in a fast-paced environment, document your work clearly, and communicate effectively with both accounting and technical teams. You are comfortable doing detailed work directly and take ownership until issues are fully resolved. You bring strong analytical and problem-solving skills and high attention to detail and accuracy. You meet deadlines in a fast-paced environment, communicate clearly, and lead effectively. You have meaningful experience utilizing AI to improve effectiveness and productivity, and you pair a strategic mindset with hands-on execution. KEY PERFORMANCE INDICATORS ● Assigned monthly close activities completed within the company’s five-to-seven-business-day close, with accurate entries, reconciliations, and supporting schedules ● Balance sheet accounts and subledger-to-general-ledger reconciliations maintained accurately, with aged or unexplained differences resolved promptly ● NetSuite accounting issues and enhancement requests root-caused, documented, tested, and resolved with fewer repeat errors and manual workarounds ● Audit and tax support for owned areas delivered on time, with no material adjustments or significant control deficiencies attributable to those areas ● Measurable improvements in close speed, data integrity, reporting quality, and accounting productivity through NetSuite, automation, and standardized processes COMPENSATION AND BENEFITS KEH offers a competitive compensation package commensurate with the scope and seniority of this role. The total compensation framework includes base salary and a performance-based annual incentive. Benefits include a 401(k) plan, comprehensive health and dental coverage, short-term disability, paid time off, paid holidays, and flexible spending accounts. WHY KEH KEH is a consistently profitable and high-growth company, driving its scale, processes, systems, and overall sophistication at once, and doing so in a prudent, financially disciplined way — focused on building a long-term great company rather than growing for growth’s sake. It is majority-held by an investment firm whose core orientation is building companies into those which are long-term great and investing into a company rather than pulling funds from it. For a hard-working, technically capable Senior Accountant, this is a rare opportunity to play a meaningful role in improving the accounting and systems backbone — including NetSuite, controls, data quality, and reporting — that will support the company’s continued growth and provide significant opportunities for learning and advancement. LOCATION AND TRAVEL This role is based in Atlanta, Georgia (Smyrna) and is an on-site position. Travel requirements are minimal. KEH is an equal opportunity employer committed to a diverse and inclusive workplace.

Compensation: $10,000/month # Staff Salesforce Architect ## Job Overview We are seeking a deeply experienced **Staff Salesforce Architect** to lead the architecture of complex, enterprise-scale Salesforce implementations. This is a senior technical leadership role for someone with extensive knowledge of the Salesforce platform, strong architectural judgment, and the ability to design solutions that remain scalable, maintainable, secure, and adaptable as business requirements evolve. The ideal candidate will have significant hands-on experience architecting Salesforce environments across multiple clouds, business units, geographies, and integrated enterprise systems. You must be able to reason beyond individual features or tickets and make sound decisions across data architecture, security, automation, integration, performance, governance, release management, and long-term platform strategy. You will work across the Salesforce product ecosystem—including Sales Cloud, Service Cloud, Experience Cloud, Marketing Cloud, Commerce Cloud, Data Cloud, Revenue Cloud, Field Service, Industry Clouds, and Agentforce—and must be able to rapidly develop expertise in products or capabilities that are new to you. Salesforce evolves continuously. Success in this role requires staying current on Salesforce releases, platform limitations, architectural guidance, licensing changes, security practices, new cloud capabilities, and the evolving Salesforce product roadmap. ## Responsibilities * Own the end-to-end technical architecture of large-scale, multi-cloud Salesforce implementations. * Translate complex business requirements into comprehensive solution architectures, technical specifications, data models, integration designs, security models, and implementation plans. * Make architectural decisions based on scalability, maintainability, performance, security, extensibility, total cost of ownership, and long-term business needs. * Design solutions that appropriately balance declarative configuration, Flow, Apex, Lightning Web Components, platform events, APIs, middleware, and external services. * Establish clear architectural boundaries between Salesforce clouds, external applications, integration platforms, data warehouses, identity providers, and other enterprise systems. * Design Salesforce data architectures involving complex object models, high data volumes, archival strategies, data residency requirements, master-data ownership, deduplication, and cross-system synchronization. * Define integration architectures using REST APIs, SOAP APIs, Bulk API, Pub/Sub API, Change Data Capture, Platform Events, external services, middleware, and event-driven patterns. * Evaluate synchronous, asynchronous, batch, event-driven, and near-real-time integration approaches and select the appropriate pattern for each use case. * Develop security and access-control architectures using profiles, permission sets, permission-set groups, roles, sharing rules, restriction rules, territories, identity management, encryption, and audit capabilities. * Design for Salesforce platform limits, transaction boundaries, concurrency, performance, data skew, large data volumes, API consumption, automation conflicts, and failure recovery. * Establish architecture standards for Apex, Flow, Lightning Web Components, integrations, testing, observability, exception handling, documentation, and technical debt management. * Review solution designs and code to ensure implementations follow Salesforce best practices and approved architectural patterns. * Lead architecture across Sales Cloud, Service Cloud, Experience Cloud, Marketing Cloud, Commerce Cloud, Data Cloud, Revenue Cloud, Field Service, Industry Clouds, Agentforce, and other Salesforce products as required. * Develop expertise in unfamiliar Salesforce clouds and products quickly enough to guide implementation teams and make informed architectural decisions. * Define deployment, environment, and release-management strategies across development environments, scratch orgs, sandboxes, staging environments, and production organizations. * Establish CI/CD and DevOps practices using Salesforce DX, Git, automated testing, static analysis, packaging, Jenkins, GitHub Actions, or comparable tooling. * Design governance models for multi-team and multi-org Salesforce environments, including ownership boundaries, reusable components, dependency management, naming conventions, and release controls. * Identify architectural risks early, document tradeoffs, and clearly communicate recommendations to technical and non-technical stakeholders. * Partner with business leaders, product managers, administrators, developers, security teams, data teams, and enterprise architects to ensure Salesforce solutions support broader organizational goals. * Mentor architects, developers, and administrators while raising the overall technical quality of the Salesforce organization. * Maintain current knowledge of Salesforce seasonal releases, product announcements, reference architectures, Well-Architected guidance, security advisories, deprecations, platform limits, and emerging capabilities. ## Required Qualifications * Extensive experience architecting complex, enterprise-scale Salesforce implementations. * Deep architectural knowledge of the Salesforce platform, including its execution model, metadata model, multitenant architecture, governor limits, transaction behavior, security model, sharing model, automation framework, integration capabilities, and deployment lifecycle. * Demonstrated experience making and defending architecture decisions involving data models, automation, custom development, integrations, security, performance, scalability, and platform governance. * Strong experience across multiple Salesforce clouds, with the ability and willingness to work across the full Salesforce product ecosystem. * Ability to quickly become technically proficient in Salesforce products or clouds that are new to you. * Deep understanding of Salesforce architectural patterns and anti-patterns, including when to use declarative functionality, custom Apex, Lightning Web Components, middleware, external compute, or third-party applications. * Advanced knowledge of Apex, Flow, Lightning Web Components, SOQL, SOSL, asynchronous processing, platform events, Change Data Capture, Salesforce APIs, and Salesforce security controls. * Experience designing for large data volumes, high transaction volumes, complex sharing models, multi-currency environments, global deployments, and multi-org architectures. * Strong understanding of integration architecture, including API-led connectivity, event-driven architecture, service-oriented architecture, microservices, data synchronization, idempotency, retry strategies, error handling, and system-of-record ownership. * Experience integrating Salesforce with enterprise platforms such as ERP systems, data warehouses, identity providers, marketing platforms, financial systems, customer-support platforms, and custom applications. * Strong understanding of public-cloud architecture, including AWS, Azure, or Google Cloud Platform, and how Salesforce interacts with external cloud infrastructure and services. * Experience with enterprise identity and access-management standards such as OAuth 2.0, OpenID Connect, SAML, single sign-on, certificate-based authentication, and connected apps. * Experience with Salesforce DevOps, source-driven development, version control, automated testing, CI/CD, environment strategy, release governance, and rollback planning. * Strong knowledge of software architecture principles, design patterns, domain modeling, distributed systems, resilience, observability, security, and technical governance. * Ability to identify hidden dependencies, platform constraints, operational risks, and long-term maintenance implications before implementation begins. * Excellent requirements-discovery and stakeholder-management skills. * Ability to explain sophisticated architectural decisions, tradeoffs, and risks clearly to executives, business stakeholders, administrators, developers, and other architects. * Demonstrated commitment to continuously maintaining and expanding Salesforce expertise as the platform, product portfolio, and recommended architectural practices evolve. ## Preferred Qualifications * Salesforce Certified Technical Architect or active progress toward the credential. * Multiple Salesforce architect-level certifications, such as Application Architect, System Architect, Data Architect, Sharing and Visibility Architect, Integration Architect, Identity and Access Management Architect, Development Lifecycle and Deployment Architect, or B2C Solution Architect. * Experience with Salesforce Well-Architected assessments and enterprise architecture review processes. * Experience with Data Cloud, Agentforce, MuleSoft, Revenue Cloud, Marketing Cloud, Commerce Cloud, Field Service, or Salesforce Industry Clouds. * Experience leading architecture for multi-org consolidation, org splitting, major reimplementation, legacy modernization, or global Salesforce transformation programs. * Experience working in highly regulated or security-sensitive environments. * Experience establishing architecture review boards, engineering standards, reusable platform capabilities, and technical governance for multiple Salesforce delivery teams. ## What Success Looks Like * Architectural decisions are made deliberately, documented clearly, and aligned with both immediate requirements and long-term platform strategy. * Salesforce solutions remain scalable and maintainable as usage, data volume, business complexity, and the number of integrated systems increase. * Teams receive clear technical direction before development begins, reducing rework and downstream implementation risk. * New Salesforce products and capabilities are evaluated quickly and incorporated when they provide meaningful business or architectural value. * The organization maintains a modern, secure, well-governed Salesforce ecosystem that takes advantage of the broader Salesforce platform without accumulating unnecessary complexity.

𝗢𝘂𝗿 𝗛𝗶𝗿𝗶𝗻𝗴 𝗣𝗿𝗼𝗰𝗲𝘀𝘀 • Step 1: Submit your CV/proposal & resume • Step 2: Screening call • Step 3: Background check • Step 4: Small paid pilot project to calibrate fit, before transitioning to an hourly engagement on a long-term basis 𝗔𝗯𝗼𝘂𝘁 𝗕𝗿𝗮𝗶𝗻 𝗖𝗼. Brain Co. is at the leading edge of productionizing artificial intelligence for real-world problems. We work with governments and critical industries to modernize complex, high-stakes workflows where expert judgment, institutional knowledge, and manual processes remain central. 𝗔𝗯𝗼𝘂𝘁 𝘁𝗵𝗲 𝗥𝗼𝗹𝗲 Brain Co. is building an AI-powered legal work surface for a large global investment organization. The product is intended to help in-house lawyers manage legal work across matters, emails, documents, playbooks, prior transactions, external counsel outputs, and internal systems. We are looking for an experienced commercial or transactional lawyer to join us as a part-time domain expert. You will work directly with our product and engineering teams to help us understand how experienced lawyers review agreements, evaluate risk, use precedent, make negotiation decisions, and manage matters from intake through signing and post-close follow-up. Initially, the role will focus heavily on structured working sessions with the team. We will ask you to walk through legal workflows, answer domain questions, challenge product assumptions, and help us distinguish legally meaningful issues from details that do not materially affect a lawyer's decision. Over time, the role will also include reviewing AI-generated outputs, developing evaluation criteria, creating benchmark examples, and producing high-quality ground-truth data for model training and evaluation. We are looking for someone who can commit approximately 5–10 hours per week for an initial 3–4 months, with the opportunity to extend based on mutual interest and project needs. Scheduling can be flexible and designed to work alongside an existing role or legal practice. 𝗪𝗵𝗮𝘁 𝗬𝗼𝘂 𝗪𝗶𝗹𝗹 𝗗𝗼 • Help us understand real legal workflows — Walk the team through how legal requests arrive, how matters are organized, how documents are reviewed, how questions are escalated, and how decisions and rationale are preserved. • Answer nuanced legal and product questions — Provide practical guidance to product managers and engineers on commercial agreements, matter workflows, risk assessment, negotiation strategy, and legal operations. • Review product concepts and workflows — Evaluate whether proposed AI experiences reflect how lawyers actually work and identify missing steps, edge cases, or unrealistic assumptions. • Explain legal judgment — Help us understand not only what a clause says, but why a lawyer might accept it, reject it, propose a redline, seek additional context, or escalate it for approval. • Review AI-generated outputs — Assess summaries, issue identification, clause classifications, redline recommendations, obligation extraction, precedent retrieval, and other AI outputs for correctness, usefulness, and appropriate legal reasoning. • Develop evaluation rubrics and benchmarks — Help define what a high-quality output looks like and create representative examples that can be used to train, test, and improve our AI systems. • Generate high-quality ground-truth data — Review agreements and related materials, label legally relevant information, document the supporting evidence, and provide concise written reasoning for your conclusions. • Help us model institutional legal knowledge — Advise on how playbooks, prior positions, counterparty history, precedent, approvals, and negotiation rationale should inform future legal recommendations. • Provide direct, specific feedback — Tell us where the product is incorrect, incomplete, too confident, or unlikely to earn the trust of an experienced lawyer. • Occasionally support customer discovery — Join selected working sessions or customer conversations when domain expertise would help clarify requirements or validate a proposed workflow. 𝗪𝗵𝗼 𝗪𝗲 𝗔𝗿𝗲 𝗟𝗼𝗼𝗸𝗶𝗻𝗴 𝗙𝗼𝗿 • Must be based in the United States. • 5+ years of legal experience preferred, with meaningful hands-on experience reviewing, drafting, and negotiating commercial or transactional agreements. Candidates with somewhat fewer years but especially relevant experience may also be considered. • Experience as an in-house lawyer, senior associate, legal consultant, or transactional counsel supporting complex organizations or sophisticated commercial clients. • Strong experience with commercial agreements such as NDAs, services agreements, procurement or vendor agreements, technology agreements, licensing agreements, transaction documents, or other negotiated contracts. • Ability to independently review an agreement, identify the issues that matter, evaluate practical risk, and explain the reasoning behind a recommended position. • Experience using playbooks, precedent, prior agreements, negotiation history, or organizational risk tolerance when advising on contract positions. • Strong written communication skills. You will be producing structured explanations and written evaluations, not only providing verbal advice. • Ability to explain legal concepts clearly to engineers, product managers, designers, and other non-lawyers. • Comfort working with incomplete information and clearly distinguishing between what can be concluded from the available documents, what requires additional factual context, what should be escalated to a lawyer or business stakeholder, and what should not be determined by an AI system. • A practical, opinionated perspective on what makes legal technology useful or unhelpful in real legal work. • Qualification or admission as a lawyer in a U.S. jurisdiction. 𝗣𝗮𝗿𝘁𝗶𝗰𝘂𝗹𝗮𝗿𝗹𝘆 𝗥𝗲𝗹𝗲𝘃𝗮𝗻𝘁 𝗘𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲 Candidates may be especially well suited if they have experience in one or more of the following areas: • In-house commercial legal work • Private equity, investment, M&A, funds, credit, real assets, or other transactional practices • Cross-border transactions or international commercial agreements • Working with investment organizations, financial institutions, sovereign entities, or complex multinational businesses • Managing external counsel or reviewing external counsel advice and issue lists • Developing contract playbooks, clause libraries, fallback positions, or approval frameworks • Legal operations, contract lifecycle management, matter management, or knowledge management • Post-signing obligations, closing checklists, amendments, consents, governance, or asset-management legal work Deep experience in every area is not required. We are primarily looking for strong commercial legal judgment, the ability to explain that judgment clearly, and interest in helping shape a new AI product. 𝗡𝗶𝗰𝗲 𝘁𝗼 𝗛𝗮𝘃𝗲 • Experience with legal AI, contract review software, CLM systems, knowledge-management tools, or AI-assisted drafting products • Prior work with product, engineering, data science, or innovation teams • Experience creating legal training materials, review rubrics, model answers, or quality-control processes • Prior data annotation, evaluation, benchmarking, or expert-review work • Familiarity with tools such as iManage, DealCloud, Legora, Spellbook, Ironclad, or similar legal and transaction-management systems 𝗬𝗼𝘂 𝗪𝗶𝗹𝗹 𝗧𝗵𝗿𝗶𝘃𝗲 𝗜𝗳 𝗬𝗼𝘂 • Enjoy explaining how experienced lawyers reach decisions, including the judgment calls that are rarely captured in formal policies • Can translate complex legal reasoning into clear, structured guidance • Are comfortable challenging assumptions and saying, "This is not how a lawyer would approach the problem" • Can distinguish between legally correct analysis and analysis that is actually useful in a time-sensitive commercial workflow • Care about provenance and can point to the clause, document, playbook position, precedent, or factual context supporting a conclusion • Are comfortable working in shared documents, asynchronous communication tools, and structured annotation or review interfaces • Are interested in shaping how AI supports lawyers without replacing lawyer-controlled judgment 𝗖𝗼𝗻𝗳𝗶𝗱𝗲𝗻𝘁𝗶𝗮𝗹𝗶𝘁𝘆 • This engagement involves exposure to sensitive commercial agreements and internal product information. A signed Non-Disclosure Agreement (NDA) will be required before work begins. 𝗖𝗼𝗺𝗽𝗲𝗻𝘀𝗮𝘁𝗶𝗼𝗻 𝗮𝗻𝗱 𝗟𝗼𝗴𝗶𝘀𝘁𝗶𝗰𝘀 • Part-time contract engagement, U.S.-based candidates only • Approximately 5–10 hours per week • Initial engagement of 3–4 months, with the opportunity to extend • Flexible scheduling designed to work alongside an existing legal role or practice • Remote-friendly, with collaboration through shared documents, asynchronous communication, and recurring working sessions with Brain Co.'s product and engineering teams • A signed NDA is required prior to starting work • Competitive hourly compensation commensurate with experience and depth of expertise

Help Complete Massachusetts LPN Program Application We are developing a Licensed Practical Nursing (LPN) program in Massachusetts and are looking for an experienced nursing education consultant to help us complete the first step of the Massachusetts approval process: the initial application. We need someone who is familiar with Massachusetts nursing education requirements and can guide us through the application, identify the information and documentation needed, and help ensure the application is completed correctly and thoroughly. What We Need Help With • Review the Massachusetts LPN program application requirements. • Review applicable 244 CMR 6.00 requirements and Massachusetts Board of Registration in Nursing (BORN) guidance. • Walk us through the application step-by-step. • Identify all information and supporting documents needed. • Help organize and prepare the application materials. • Review the completed application for completeness and consistency before submission. • Identify any missing information or potential issues that should be addressed before submitting. Ideal Candidate We are looking for someone with experience in LPN/practical nursing program development or nursing program approval, preferably with experience working with the Massachusetts Board of Registration in Nursing. This project is specifically focused on completing the initial application. Additional consulting work may be available after the application is submitted.

Remote | Fast‑Growing B2B Services Company Location: Remote (US‑based, W‑2). Must be based in one of the following states: CA, CO, FL, GA, ID, IL, MD, MA, MO, NJ, PA, TX, WI, VA Compensation: Target base around $120,000 (depending on experience and location) Title: HR Manager (solo HR lead / builder) Type: Full‑time About Us We’re a fast‑growing, fully remote B2B services company that builds and runs high‑performance outbound and revenue teams for our clients. In the last three years, we’ve grown over 15x, and in the past year alone we grew 330%. Today, we employ and manage 3,000+ team members for our clients across the US and internationally—and we’re just getting started. That level of growth means we’re constantly hiring, onboarding, and supporting people across multiple states and environments. We’re now building a stronger internal HR foundation to match the pace and scale of the business. About the Role We’re hiring our first in‑house HR Manager to own HR day‑to‑day, working alongside our existing Employee Success function and internal hiring team to professionalize and scale how we take care of our people and protect the company. This role is ideal for someone who thrives in a fast-paced startup environment, enjoys multitasking, and is passionate about people and process. This is a hands‑on builder role: you’re not inheriting a perfect machine; you are helping design and run it! Role Mission Build, own, and continuously improve the HR function for a remote, global workforce in a company that is scaling fast. You will: - Be the primary HR owner for US employees and contractors spread out across multiple states as well as a global team of international contractors (compliance, policies, employee relations, onboarding/offboarding). - Drive operational efficiency by identifying bottlenecks and designing, optimizing, and implementing scalable processes and workflows across the organization. - Turn an in‑flight HR audit into a practical HR operating system with clear processes and documentation. - Partner closely with Employee Success (our current people‑focused function) and the internal hiring team to engage, onboard, and retain top talent. What You’ll Do 1. Turn Our HR Audit into a Scalable System Take ownership of a comprehensive HR audit that’s already in motion. For each item, ensure we have: Clear status (compliant / not compliant / partial). Documented gaps and risks. Specific next steps for: Must‑do compliance fixes. “Best practice / best version of the company” improvements. Translate findings into a coherent HR playbook (policies, processes, checklists) that can be used to manage day-to-day HR responsibilities. Maintain the HR audit and playbook to use going forward rather than as a one-time sheet, including regular updates on a quarterly basis. 2. Own Core HR Operations & Compliance Hiring & Onboarding Partner with our internal hiring pod (who own sourcing and interviews) to successfully open new requisitions with compliant roles and job postings and ensure a smooth hand-off when ready to onboard. Own offers, background checks, new‑hire paperwork, I‑9s, state‑specific requirements, workers’ comp setup/management, required training, and policy acknowledgments. Ensure TCC is and remains compliant in each state when onboarding new hires (registrations, notices, etc.). Build standard onboarding checklists and workflows by role and location, and coordinate system access with operations/IT. Offboarding Run compliant, clean exits: final pay (including state timing rules), access removal, documentation, and separation letters. Partner with managers on performance‑based exits, ensuring the right documentation (coaching, warnings, PIPs) is in place. Policies, Handbook & Risk Management Own the Employee Handbook and core HR policies: updates, distribution, acknowledgments, and version control. Maintain a simple, central process for logging potential policy/handbook changes and keeping that tied to the audit. Balance “legal minimum,” “smart risk reduction,” and “gold standard” and help leadership choose intentionally (e.g., remote work safety guidance, reporting procedures, non‑solicitation, etc.) Employee Relations Be the primary HR contact for employee questions and issues in a remote, multi‑state environment (leaves, wage/hour topics, conduct, benefits, complex personal situations, etc.). Use sound judgment to decide what you can resolve vs. when to involve leadership or counsel; document issues and retain records appropriately. HR Systems & Records Own HR data integrity: employment records, compensation changes, status changes, and compliance docs. Administer our HRIS and other people tools, ensuring access is granted/removed quickly and correctly. Centralize HR documentation so information is no longer scattered across individual drives. 3. Build the HR “Bible” & Onboarding for Future HR Turn the audit + your work into a clear HR operations manual: policies, SOPs, checklists, and templates. Create short Loom (or similar) videos and guides for key processes (e.g., “how we onboard a new AE in California,” “how we process terminations,” “how we handle remote work injuries”). Make it so a future team member could step in and run HR using the systems you build. 4. Be a Strategic Partner (Without Becoming a Bottleneck) Work closely with Employee Success to ensure the “people experience” and the “HR foundation” are aligned and reinforcing each other, not competing. Clarify what HR owns vs. what managers and other teams own; set simple, predictable expectations around how to engage HR. Track recurring issues and use them to drive process improvements and backlog items for future quarters. Communicate trade‑offs and risks clearly to leadership in plain English so decisions are made with eyes wide open. What Success Looks Like (6–12 Months) The HR audit and associated playbook are fully completed and actionable; leadership can review it and see exactly what’s done, what’s at risk, and what’s next. There is one clear source of truth for HR processes, policies, templates, and where things live. Hiring, onboarding, and offboarding run on time‑bound, clear checklists and are compliant across all states we operate in. Employee issues are handled quickly and discreetly, with thoughtful escalation when needed. HR is viewed internally as owned, reliable, and scalable, not a mystery or a recurring fire drill. Must‑Have Experience 5–8+ years of hands‑on HR generalist experience in small business or startup environments. Experience owning HR for a remote, multi‑state US workforce (not just supporting one office or one state). Experience supporting California is is required Experience supporting the following states is preferred: Colorado, Illinois, Maryland, Pennsylvania Strong background in: HR compliance (federal + state + local), especially around hiring, wage/hour basics, and terminations. Employee relations and performance management. Building HR processes and policies from scratch or from a very early stage. Demonstrated judgment in knowing what you know and what you don’t: Comfortable researching, drafting, and proposing solutions. Equally comfortable saying, “this needs legal review / second eyes” on higher‑risk topics. High comfort with HRIS tools and general systems ownership. Clear, direct written and verbal communication. Nice‑to‑Have Experience HR leadership in services / agency / outbound‑sales / call‑center‑style environments where a significant portion of the workforce is hourly or lower‑salaried. Experience “auditing” HR to identify risks and areas of non-compliance, and turning findings into day‑to‑day SOPs. Prior experience using AI tools (e.g., ChatGPT, Perplexity, Claude) to research laws, draft policies, and “triple‑check” HR work. How We Work Fully remote, collaborative, direct. We move fast, value clear ownership, and are constantly improving how we operate. We care about people and about protecting the business—good HR for us is doing both well. Interview Process Our goal is to move quickly while being thoughtful. The process will likely include: Initial Recruiter Screen – Baseline experience and mutual fit. HR Competency Interview – Deep dive into your HR experience (multi‑state, employee relations, building HR from scratch). Founder Interview – Culture, values, and alignment with our growth plans. Paid Assessment – A realistic exercise (e.g., turning a small slice of an HR audit into SOPs or identifying areas of non-compliance and suggestion resolutions) so we can see how you think and work. References – Speaking with former leaders/partners who’ve seen you run HR in a small, fast‑moving environment.

Remote | Freelance | Immediate Start | Ongoing Opportunity We’re a busy, rapidly growing digital and social media marketing agency that has been in business for nearly eight years, working with an established roster of clients spanning a wide variety of industries. As our client base and workload continue to grow, we’re looking to add a talented, experienced freelance Graphic Designer / Video Editor to our creative roster to work with us on multiple ongoing projects each month. This initial project will serve as a paid trial project so we can evaluate your design approach, ability to interpret and execute a creative brief, attention to detail, communication, efficiency, and overall working style. If this project goes well, our goal is to make you one of our go-to designers for approximately 3–6 projects per month—and likely more. We already have additional projects waiting for the right person. About the Initial Project Our client operates a large entertainment complex near Pittsburgh featuring: * A massive arcade with premier retro and modern games * A large bowling alley * Full bar and kitchen * Multiple private event spaces We create separate campaigns for two distinct audiences: Family Audience: Targeting parents and encouraging them to bring their families to the venue. 21+ Audience: Targeting adults and driving nighttime traffic by highlighting the arcade, bowling, bar, food, and overall nightlife experience. You’ll be responsible for refreshing the client’s digital campaign creative across Meta, Instagram Reels, and programmatic display advertising, while maintaining consistency across the overall campaign. Project Deliverables 1. Instagram Reels — 2 Total Create two 15-second promotional Reels in CapCut: * One targeting parents/families * One targeting the 21+ audience The overall concepts can be somewhat similar, but imagery, video clips, messaging, pacing, and other elements should be adjusted appropriately for each audience. All source video will already be trimmed and organized for you. 2. Meta Feed Ads — 10–14 Total Create approximately 5–7 Meta feed ads for each audience, for a total of approximately 10–14 ads. * 4:5 portrait format * Created in Canva * Approximately half will be static * Approximately half will incorporate tasteful, basic animation * Designs should be optimized specifically for paid social advertising, not simply repurposed organic social graphics The two audience segments should feel like part of the same overall brand while having clearly differentiated creative approaches and messaging. 3. Digital Display Banner Ads — 4 Complete Series Create two different banner concepts for each audience, for a total of four complete banner series. Each concept must be adapted to the following eight dimensions: * 728 × 90 px * 320 × 50 px * 300 × 250 px * 480 × 320 px * 970 × 250 px * 320 × 480 px * 300 × 600 px * 160 × 600 px That’s 32 banner executions in total across the four concepts. These designs should: * Visually align with the corresponding social campaign * Be created in Canva * Incorporate basic animation where appropriate * Be thoughtfully redesigned for each aspect ratio—not simply resized and squeezed into a different canvas What We’ll Provide We’re not expecting you to source or prepare all of the raw assets yourself. We’ll provide a shared folder containing: * Professionally edited photography * Pre-trimmed video clips * Logos and brand assets * Brand fonts * Previous campaign designs for reference * Creative direction * A detailed creative brief Your job is to take those materials and turn them into polished, engaging paid advertising creative that gets attention and communicates quickly. Who We’re Looking For We’re looking for an actual designer with strong creative instincts and paid advertising experience—not simply someone who occasionally creates social graphics or relies on AI prompts to generate finished designs. You should have: * Extensive experience creating graphics and promotional videos specifically for PAID digital advertising campaigns * Strong graphic design fundamentals, including hierarchy, typography, spacing, composition, contrast, and visual storytelling * Significant Canva experience and an active Canva Pro subscription * Significant CapCut experience and an active CapCut Pro subscription * Experience creating short-form promotional video ads * A strong understanding of the nuances between designing for paid advertising versus organic social content * Knowledge of Meta advertising formats, specifications, safe zones, and creative best practices * Experience designing digital/programmatic display banners across drastically different aspect ratios * Ability to take a detailed creative brief and translate it into engaging creative without requiring constant direction * Strong attention to detail * Excellent communication and professionalism * Ability to self-manage, work efficiently, and consistently meet deadlines Experience with Lightroom and basic photo editing is also a plus. Important: We’re Looking for Design Talent, Not Just Software Skills Knowing how to use Canva and CapCut isn’t enough. We’re specifically looking for someone who understands why a design works—how to create hierarchy, direct the viewer’s eye, communicate a message in seconds, choose the right imagery, and adapt creative for different audiences and placements. AI can absolutely be part of your workflow, but AI-generated creative is not a substitute for strong design skills. We’re looking for someone who brings genuine creative judgment and design expertise to the table. Timeline & Availability We are hiring immediately and would like this project to begin ASAP. Our target schedule is: Project Start: Immediately Initial Concepts: Ideally by August 19 Final Deliverables: August 27 Please only apply if your current workload allows you to comfortably meet these deadlines. We value quality, but we also work in a fast-moving agency environment, so the ability to produce excellent work efficiently is very important. Ongoing Opportunity This is not intended to be a one-off freelance project. If we’re a good fit, you should have the ongoing bandwidth for at least 10–12 hours of work per month, with the likelihood of significantly more. We anticipate approximately 3–6 projects per month initially, and this could easily develop into a much larger freelance role as our agency continues to grow. We already have additional projects waiting for the right candidate. Upcoming client work spans industries including: * Restaurants and hospitality * Entertainment venues * Automotive restoration * Foodservice and restaurant equipment * Trade associations * Dispensaries * B2B companies * And more The variety is significant, so we’re looking for someone who enjoys working across different brands, audiences, and creative styles. Compensation $350 flat fee for this initial paid trial project. Because this is our first project together, we’re treating it as an opportunity for both sides to determine whether we’re a good long-term fit. Rates will increase for future projects if we continue working together. How to Apply Please include all of the following with your proposal: 1. A brief introduction about yourself and your professional design experience 2. Your resume 3. Confirmation that you have Canva Pro and CapCut Pro 4. Confirmation that you can begin immediately 5. Confirmation that you can provide initial concepts by August 19 and complete the project by August 27 6. Confirmation that you have bandwidth for at least 10–12 hours per month of ongoing work after this project 7. Multiple examples of paid digital advertising creative you’ve personally designed, ideally including: * Meta/Facebook/Instagram ads * Animated social ads * Short-form/Reel-style promotional videos * Digital/programmatic banner ads Please prioritize examples of actual paid advertising creative rather than general social media posts, logos, branding projects, or unrelated graphic design work. We’re reviewing applicants immediately and plan to hire quickly so we can begin the project ASAP. If you’re a strong designer who understands paid advertising, works efficiently, communicates well, and is looking for a potentially substantial ongoing agency relationship, we’d love to see your work.

Legendary Solutions is a U.S.-based Salesforce consulting company looking for an experienced Senior Salesforce Business Analyst / Administrator for a long-term remote engagement with the potential to transition into a full-time role. This is not a task-based Salesforce Admin position, and it is not primarily a development role. We are looking for a senior Salesforce professional who can independently manage client relationships, lead discovery and requirements sessions, understand how businesses and sales organizations operate, recommend better solutions, manage multiple projects in parallel, and take ownership of delivery from requirements through deployment and documentation. The right person will become a trusted advisor to our clients, not simply someone who takes requirements and completes tickets. Initial engagement will be through Upwork. Long-term employment may be considered based on performance, mutual fit, business needs, and compliance with applicable Upwork terms. What You Will Do You will work directly with Legendary Solutions leadership, internal delivery resources, and our clients. Your responsibilities will include: * Leading client discovery and requirements meetings. * Building strong, long-term client relationships. * Understanding each client’s business model, sales processes, operational workflows, goals, and pain points. * Asking thoughtful questions to uncover the actual business problem behind a request. * Professionally challenging requirements when a client’s proposed solution may create unnecessary complexity, technical debt, scalability problems, or operational bottlenecks. * Recommending better Salesforce or business-process solutions when appropriate. * Translating business requirements into Salesforce configurations, user stories, acceptance criteria, process documentation, and implementation plans. * Managing multiple Salesforce projects and client priorities simultaneously. * Configuring Salesforce directly rather than simply handing requirements to another resource. * Coordinating with Salesforce developers when custom development is required. * Managing testing, UAT, release readiness, production deployment, and post-deployment validation. * Owning project and solution documentation. * Providing training and knowledge transfer to clients and internal team members. * Identifying project risks early and communicating them proactively. * Mentoring or guiding other Salesforce resources when appropriate. Salesforce Experience Required This is a Salesforce position. Deep Salesforce experience is mandatory. You should have strong hands-on experience with most of the following: * Salesforce Sales Cloud * Service Cloud * Salesforce Flow * Objects, fields, relationships, and record types * Lightning Record Pages and Dynamic Forms * Validation Rules * Formula Fields * Approval Processes * Assignment Rules * Reports and Dashboards * Custom Report Types * Profiles * Permission Sets * Roles and Sharing Rules * Queues * Data imports and migrations * Data quality and deduplication * Security and access management * Sandbox management * Testing and UAT * Salesforce deployments * Release management * Salesforce documentation Experience evaluating or implementing AppExchange applications is valuable but not required. Experience with integrations, APIs, Salesforce DevOps tools, or working alongside Apex/LWC developers is also valuable. Business Analysis & Consulting Experience We specifically need someone who understands that business analysis is not note-taking. You should be comfortable asking questions such as: * What business problem are we actually trying to solve? * Why does the current process work this way? * Who uses this information downstream? * What happens when this exception occurs? * How will this affect reporting? * Does Salesforce need to solve this, or should the business process change? * What happens six months from now if volume increases significantly? * Is there a simpler solution than the one originally requested? We expect our senior consultants to provide recommendations, not simply implement instructions. Strong knowledge of sales operations is particularly important, including concepts such as: * Leads * Accounts and Contacts * Opportunities * Pipeline management * Sales stages * Qualification * Forecasting * Activity management * Lead routing * Sales handoffs * Renewals * Reporting * Sales management Client Relationship Management This is one of the most important parts of the position. We need someone who can represent Legendary Solutions professionally with clients and gradually become someone they trust. That requires: * Excellent spoken and written English. * Strong listening skills. * Professional communication. * Confidence facilitating meetings. * Good judgment. * Reliability. * Responsiveness. * The ability to explain technical concepts clearly to non-technical stakeholders. * The ability to respectfully disagree with a client when necessary. * The ability to communicate problems early rather than allowing them to become surprises. We care as much about how you work with clients as we do about your Salesforce knowledge. Leadership Previous leadership experience is strongly preferred. Leadership may include: * Leading client engagements. * Mentoring junior administrators or BAs. * Coordinating developers and QA resources. * Reviewing other people’s work. * Leading releases. * Establishing delivery standards. * Delegating work. * Managing project priorities. * Helping less-experienced team members improve. We value ownership, but ownership does not mean pretending to know everything. Strong consultants know when to investigate independently and when to ask for help. If you don’t know something, we would much rather hear: “I don’t know yet, but I’ll find out.” than receive a confident but incorrect answer. Required Qualifications You should have: * 5+ years of professional Salesforce experience. * 5+ years of customer-facing experience in consulting, implementation, administration, business analysis, or a similar role. * Strong Salesforce Administrator experience. * Strong Salesforce Business Analyst experience. * Demonstrated experience leading client meetings. * Experience managing multiple projects or workstreams simultaneously. * Experience working directly with business stakeholders. * Strong understanding of how businesses and sales organizations operate. * Experience with Salesforce deployments. * Strong documentation skills. * Excellent English communication skills. * Ability to work independently in a remote consulting environment. * Consistent availability during normal U.S. business hours. Working Hours Availability during U.S. business hours is required. You should be able to consistently support meetings and client work during Eastern and/or Pacific Time business hours, including seasonal U.S. daylight-saving-time changes. Please do not apply if you cannot regularly accommodate these hours. Nice to Have Additional consideration will be given for: * Salesforce Administrator certification * Advanced Administrator * Salesforce Business Analyst certification * Platform App Builder * Sales Cloud Consultant * Service Cloud Consultant * Experience Cloud * Revenue Cloud * Data Cloud * Salesforce consulting-partner experience * AppExchange experience * Salesforce DevOps experience * Jira, Azure DevOps, ClickUp, or similar tools * API/integration knowledge * Pre-sales discovery or solution-scoping experience Certifications are valuable, but real consulting ability is more important than collecting certifications. What We Value Legendary Solutions has high expectations for how our team operates. We value: * Ownership * Integrity * Accountability * Curiosity * Professionalism * Excellent client service * Attention to detail * Clear communication * Reliability * Continuous learning * Humility * Resourcefulness * Asking for help when appropriate We are looking for people who make the team and the client relationship stronger because they are part of it. We are Legendary. We are looking for professionals who embody that standard. How to Apply Please do not send a generic proposal. Start your proposal with the words: “I understand this is a consulting role.” Then answer the following questions: 1. How many years have you worked professionally with Salesforce? 2. How many years have you worked directly with external customers or clients? 3. How many separate Salesforce projects or clients have you managed simultaneously? 4. Describe a requirements meeting where you disagreed with the client’s original request. What questions did you ask, and what solution was ultimately implemented? 5. Describe a Salesforce deployment you personally owned from planning through production validation. 6. What documentation do you normally create during a Salesforce implementation? 7. Tell us about someone you have mentored or led. 8. A client asks you to create a new custom object because they believe the standard Salesforce data model cannot support their process. What would you do before agreeing to build it? 9. Which Salesforce certifications do you currently hold? 10. Are you consistently available during U.S. Eastern and Pacific business hours? 11. What is your current hourly rate? 12. Are you interested in a long-term engagement that could potentially evolve into direct full-time employment if there is a strong mutual fit? Please include your LinkedIn profile and public Salesforce Trailblazer profile if available. Generic AI-generated applications that do not directly answer the questions above will not be considered.

Long-Term Consulting Role | Potential Path to Full-Time Leadership Legendary Solutions is looking for a Senior Salesforce Consultant / Business Analyst who can independently own client relationships and Salesforce delivery from an ambiguous business problem through a successful production solution. This is not a ticket-taking Salesforce Administrator role, and it is not primarily a developer or enterprise architect position. We need someone who can sit across from a client, understand how their business actually operates, recognize when the requested solution is not the right solution, ask the questions nobody else thought to ask, and then translate that understanding into a Salesforce implementation that is practical, maintainable, and well documented. What We Are Looking For You should be comfortable moving between business analysis, Salesforce administration, solution design, client consulting, and delivery ownership. You do not need to know everything. We care much more about how you think, how you communicate, whether you take ownership, and whether you know when to ask for help than about collecting every Salesforce certification available. You should be someone who: * Can lead discovery and requirements conversations without needing a script. * Understands the difference between what a client asks for and what the business actually needs. * Is willing to respectfully challenge a client’s proposed solution. * Can independently configure Salesforce, not merely write requirements for someone else to implement. * Understands Salesforce data modeling, security, automation, reporting, and deployment fundamentals deeply enough to make sound design decisions. * Can manage several clients or workstreams without clients feeling neglected. * Communicates risks and problems early rather than waiting until something becomes an emergency. * Documents decisions well enough that another consultant can understand what was built and why. * Can collaborate effectively with developers when Apex, LWC, integrations, or more advanced engineering are required. * Takes pride in leaving an environment cleaner and more maintainable than they found it. * Is comfortable mentoring less experienced team members and reviewing their work. * Wants to become part of a team rather than simply completing another freelance contract. The Work Depending on the engagement, you may own: * Discovery and stakeholder interviews * Current-state and future-state process analysis * Requirements and user stories * Solution design * Salesforce configuration * Flow and automation * Data modeling * Permissions and sharing * Reports and dashboards * Data quality and migration planning * Integration requirements * Sandbox configuration * Testing and UAT * Deployment planning * Production validation * Documentation * Training * Ongoing client advisory Some projects will be well defined. Others will begin with something closer to: “Salesforce is not working the way we need it to, and we are not entirely sure why.” We want someone who enjoys figuring out the second kind. How We Operate Legendary Solutions is building a consulting organization where strong people are trusted to do strong work. We want high standards without unnecessary bureaucracy, accountability without micromanagement, and a culture where people help each other succeed. We do not expect perfection. We do expect transparency. If you make a mistake, tell us. If you are overloaded, tell us. If you think we are making the wrong decision, tell us. If another team member needs help, help them. We would rather address a problem together while it is small than discover someone spent three days quietly trying to hide it. Likewise, client consulting here is not about saying yes to everything. Sometimes the most valuable thing we can tell a client is: “I understand why you are asking for that, but I do not think we should build it that way.” Then we need you to explain why and propose something better. What We Are Not Looking For This probably is not the right role if: * Your primary strength is writing Apex while someone else handles the client. * You prefer receiving fully formed requirements before beginning work. * Your Salesforce experience is primarily project or program management rather than hands-on implementation. * Your goal is to accumulate as many simultaneous consulting clients as possible. * You prefer working independently without meaningful team collaboration. Agencies and subcontracting firms should not apply. We are looking for an individual consultant who will personally perform the work and who is interested in developing a long-term relationship with our team. Experience There is no arbitrary certification count required. Strong candidates will generally have: * Several years of hands-on Salesforce experience. * Meaningful direct client and stakeholder experience. * Strong Salesforce administration and declarative automation skills. * Experience independently owning Salesforce implementations or substantial workstreams. * Experience with Sales Cloud and/or Service Cloud. * Strong understanding of Salesforce data architecture and security. * Experience taking changes through testing, UAT, deployment, and production validation. * Excellent written and verbal English communication. * Availability overlapping normal U.S. Eastern and Pacific business hours. Salesforce certifications are valuable, but demonstrated capability matters more than certification count. Development, integration, Experience Cloud, CPQ, Health Cloud, Agentforce, RevOps, or other specialized experience is a plus, not a substitute for the core consulting skills above. Long-Term Opportunity We are deliberately looking beyond a short-term freelancer relationship. The initial engagement will be consulting-based so both sides can determine whether the relationship works well in practice. For an exceptional mutual fit, there may be an opportunity to grow into a larger role, including full-time employment and/or leadership responsibility as Legendary Solutions grows. We want people who can eventually become trusted owners of client relationships, delivery standards, and other team members, not people we need to manage task by task. Application Questions Please answer these yourself and in your own words. We are much more interested in how you actually think and communicate than in receiving perfectly polished answers. 1. How many years have you worked professionally with Salesforce, and how much of that work was personally hands-on? 2. How many years have you worked directly with external customers or clients? 3. Tell us about your current workload. How many separate clients or major workstreams are you actively supporting today, and what is the maximum you believe you can support well at one time? 4. Tell us about a real requirements conversation where you believed the client’s requested solution was wrong. What did they ask for, what questions did you ask, what did you learn, and what was ultimately implemented? 5. Describe a Salesforce deployment you personally owned from requirements through production validation. What portions did you personally perform, and what portions were performed by others? 6. What documentation do you normally create during an implementation, and which documentation do you believe is actually valuable six months after the project is finished? 7. Tell us about someone you have mentored. What were they struggling with, what did you specifically do to help them improve, and what happened afterward? 8. A client tells you, “We need a new custom object.” Walk us through your thought process before you agree or disagree. Do not give us a list of Salesforce features. Tell us how you would actually approach the conversation. 9. Tell us about a Salesforce mistake you have personally made or a solution you would design differently today. What happened, and what did it change about how you work? 10. You are responsible for three clients. One sends you an urgent request, another has UAT tomorrow, and you discover something you planned to deploy for the third client has a design problem. What do you do? 11. Which Salesforce certifications do you currently hold? Certifications are not required. Please simply answer accurately. 12. Are you consistently available for collaboration during U.S. Eastern and Pacific business hours? Where are you located and what time zone are you in? 13. What hourly rate are you proposing for this engagement? 14. What are you looking for over the next several years? Are you specifically interested in remaining an independent consultant, or would you consider joining the right company full-time if the relationship developed naturally? 15. What type of work environment brings out your best work, and what type of environment makes it difficult for you to do your best work? 16. What is something about the way you work that we would not learn from your resume or Salesforce certifications? One Important Request AI tools are part of modern consulting, and we have no issue with our team using them effectively. However, please do not use ChatGPT or another AI tool to generate your answers to the questions above. We are not grading your writing. We want to hear your thinking, your experiences, and your voice, even if the answers are not perfectly polished. If we move forward, expect the interview to be conversational and scenario-based rather than a Salesforce trivia test.