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  • Hourly: $25.00 - $35.00
  • Intermediate
  • Est. time: 1 to 3 months, 30+ hrs/week

We’re looking for an experienced Legal Billing Specialist to join our team on a part-time basis. If you’re detail-oriented, client-focused and comfortable navigating multiple e-billing platforms, we’d love to hear from you. What you'll do: Prepare, review, and submit client invoices across multiple legal billing and e-billing systems Juggle multiple billing processes simultaneously, following detailed client-specific billing guidelines Ensure accuracy and compliance across all billing processes Proactively identify and escalate roadblocks or billing issues to the appropriate team members What we’re looking for: Prior experience in legal billing (law firm or legal services background preferred) Hands-on experience with e-billing platforms, familiarity with Brightflag, Counsel Go, and/or Collaborati strongly preferred Experience with QuickBooks for invoicing Proven ability to manage multiple processes and adhere to detailed billing guidelines across different clients Strong communicator who knows when to flag issues and follow up Highly organized with a sharp eye for detail Details: Approx. 5 hours/week, part-time Fully remote, flexible hours Must be based in the USA

  • Hourly: $15.00 - $18.00
  • Intermediate
  • Est. time: More than 6 months, 30+ hrs/week

Full-Time | Long-Term | Remote 30+ hours per week Pay: $18-$22/hour We are looking for a long-term Leasing Assistant who is reliable, detail-oriented, solution-driven, and an exceptional communicator to join our growing team. This is a full-time remote position supporting the leasing operations for our portfolio of single-family rental homes. If you thrive in a fast-paced environment, enjoy helping people, and take pride in staying organized, we'd love to hear from you. Responsibilities Coordinate and schedule property showings for prospective tenants Respond promptly to leasing inquiries via phone, email, and text Follow up with prospective tenants to maximize leasing conversions Create, update, and publish rental listings across platforms such as Zillow, TurboTenant, and other marketing sites Manage the leasing pipeline and tenant records in AppFolio Process rental applications and assist applicants through the approval process Prepare lease documents and coordinate lease signings and move-ins Set up utility accounts for newly acquired properties and coordinate utility transfers before new tenants move in to ensure all essential services are active and ready for occupancy Become familiar with each property's HOA, including its rules, application requirements, fees, and approval timelines Prepare, submit, and track HOA applications, ensuring all required documentation is complete and approvals are received before move-in Communicate with HOA management companies regarding application status and approvals Maintain accurate records of prospects, applications, leases, HOA approvals, and tenant communications in AppFolio Keep leasing files organized and up to date Track leasing activity and provide regular updates to the team Proactively identify and resolve issues before they become problems Requirements Previous leasing or property management experience is required AppFolio experience is strongly preferred Experience working with HOA application processes is preferred Outstanding written and verbal communication skills (Communication A+) Strong customer service skills with a friendly and professional attitude Highly organized with exceptional attention to detail Ability to manage multiple properties and deadlines simultaneously Comfortable using AppFolio, online listing platforms, and Google Workspace or Microsoft Office Self-motivated and able to work independently in a remote environment Reliable high-speed internet and a dedicated home office Looking for a long-term opportunity with a growing company What We're Looking For A proactive problem solver who takes ownership Someone who communicates clearly, follows through, and pays attention to detail Positive attitude with a strong sense of urgency Dependable, accountable, and eager to grow with our team A team player who genuinely enjoys helping prospective tenants and creating a smooth leasing experience Job Details Position: Remote Leasing Assistant Employment: Full-Time Hours: 30+ hours per week Duration: Long-term (6+ months) Experience Level: Intermediate Compensation: $15–$18 per hour

  • Hourly: $10.00 - $15.00
  • Entry Level
  • Est. time: More than 6 months, 30+ hrs/week

Job Title: Acquisitions Specialist – Outbound Caller (Off-Market Land) Company: Land Finder LLC Location: Remote (United States) — North Carolina residents preferred Job Type: Full-time or Part-time, W-2 Hourly + Performance Bonus Pay: $10–$15/hour base dependent on experience and performance, plus per-qualified-lead and per-closed-deal bonuses Schedule: Monday–Friday, with calling hours within TCPA-compliant windows (typically 9:00 AM – 8:00 PM in the prospect's local time zone) About Land Finder Land Finder is a compliance-first land investment firm that sources off-market land deals for our own portfolio, alongside our network of residential developers, solar developers, and land investors across the United States. We are not a high-pressure boiler room. We run a deliberate, professional, fully TCPA- and TSR-compliant operation with proper DNC scrubbing, written scripts, and a structured CRM workflow. As a cold caller for Land Finder, you will directly represent serious buyers—including our internal investment team, national homebuilders, and utility-scale solar developers. We expect our outreach to reflect that high level of professionalism. About the Role You will spend most of your day on the phone calling landowners from pre-built lists, opening conversations, identifying selling motivation, and capturing accurate data on the parcels and the people who own them. You are not closing deals on the call. Your job is to surface qualified opportunities — the kind of off-market situations that never hit the MLS — and pass them cleanly to our acquisitions team to evaluate. Strong, ethical phone conversations are the entire game. Responsibilities Make 100–200 outbound calls per shift using approved dialing tools and provided lead lists Follow our scripts and rapport-building framework while sounding natural and human, not robotic Ask qualifying questions to identify owner motivation, property condition, and parcel characteristics Accurately log every call, contact attempt, and disposition in our CRM Schedule callbacks, follow-ups, and warm hand-offs to the acquisitions team Maintain strict adherence to TCPA, TSR, National DNC, and state-specific calling rules — training provided Hit weekly KPIs on calls completed, contacts reached, and qualified leads delivered What We're Looking For Clear, confident, professional spoken English with a neutral or Southern US accent Comfortable making high-volume calls and handling rejection without losing energy Honest, ethical communication — we do not lie, pressure, or manipulate sellers Reliable home office setup: high-speed internet, quiet space, USB headset, modern computer Computer literate Reliable schedule and consistent show-up rate Preferred (Not Required) 1+ years cold-calling, telemarketing, or inside sales experience Real estate, land investing, or rural/agricultural background Familiarity with TCPA / DNC compliance fundamentals Familiarity with North Carolina counties, geography, and rural land Compensation & Schedule Performance bonuses for qualified appointments delivered and deals closed Paid training (1–2 weeks) covering scripts, compliance, CRM, and our voice and process Fully remote — no relocation required Predictable Monday–Friday schedule within compliant call windows Growth path into acquisitions specialist or team lead roles for top performers

  • Fixed price
  • Entry Level
  • Est. budget: $50.00

# Microsoft Word Formatting Specialist Needed for 286-Page Customer Handbook ## Project Overview Tudor Energy is seeking an experienced Microsoft Word document-formatting specialist to manually clean up and professionally reformat a comprehensive customer handbook. The handbook contains approximately 286 pages covering our customer rewards program, membership levels, delivery programs, operating policies, frequently asked questions, customer responsibilities, and formal terms and conditions. The document’s content has already been written. This is **not a copywriting or policy-development project**. The goal is to transform the existing file into a polished, organized, user-friendly handbook while preserving all substantive content and policy language. ## Critical Content Requirement The selected freelancer must not: * Rewrite, summarize, simplify, reinterpret, or materially alter any policy. * Remove content because it appears repetitive. * Change reward amounts, eligibility requirements, fees, limitations, examples, or program rules. * Add new promises, guarantees, exceptions, or legal language. * Use AI or automated formatting tools without manually reviewing every page. * Make unapproved editorial decisions. Minor corrections to obvious spelling, punctuation, capitalization, or spacing errors may be suggested, but substantive wording must remain unchanged unless Tudor Energy specifically approves a change. When wording appears inconsistent, contradictory, duplicated, or unclear, the freelancer must flag it for review rather than silently correcting or deleting it. ## Scope of Work The freelancer will manually review and format the entire Microsoft Word document, including: * Creating a consistent heading hierarchy. * Standardizing chapter titles, section headings, subheadings, and body text. * Repairing broken or excessive bullet lists. * Correcting inconsistent indentation and paragraph spacing. * Reconstructing tables that currently appear as compressed or unformatted text. * Improving page breaks and preventing isolated headings or awkwardly split sections. * Standardizing fonts, margins, line spacing, headers, and footers. * Adding or repairing page numbers. * Creating a professional, clickable table of contents. * Applying consistent styles through Microsoft Word’s Styles system. * Improving the presentation of examples, FAQs, warnings, summaries, and policy sections. * Keeping related information together where practical. * Removing accidental blank pages and unnecessary formatting artifacts. * Making the document easy for ordinary residential heating-oil customers to read and navigate. * Preserving the distinction between customer-friendly explanations and formal terms and conditions. * Ensuring that the document remains editable in Microsoft Word. The finished document should look intentionally designed rather than merely cleaned up. ## Desired Visual Style The handbook should feel: * Professional. * Friendly and approachable. * Organized. * Easy to scan. * Appropriate for residential consumers. * Consistent with a dependable local heating-oil company. * Suitable for both digital distribution and printing. The design should not feel overly corporate, legalistic, decorative, or cluttered. Reasonable use of the following is encouraged: * Chapter divider pages. * Clearly formatted benefit summaries. * Readable comparison tables. * Callout boxes for important information. * Consistent FAQ formatting. * Clearly distinguished examples and calculations. * Subtle branding elements. * Adequate white space. * Repeating headers or chapter identifiers. Any design elements must remain editable and must not interfere with printing or accessibility. ## Required Deliverables The final project must include: 1. A fully formatted and editable `.docx` file. 2. A print-ready PDF generated from the completed Word document. 3. A clean, functional, clickable table of contents. 4. Consistent Word styles throughout the document. 5. Properly formatted tables, lists, examples, and FAQ sections. 6. A version showing tracked changes or another clear record of textual corrections. 7. A clean final version with accepted formatting and approved corrections. 8. A separate issue log listing: * Apparent contradictions. * Duplicate or overlapping provisions. * Missing information. * Unclear wording. * Inconsistent numbers, fees, point values, or program requirements. * Any content the freelancer believes requires owner review. 9. Confirmation that no substantive content was intentionally removed or rewritten. ## Quality-Control Expectations The freelancer must compare the finished document against the original and verify that: * Every chapter and section remains present. * All policies and terms remain intact. * All reward values, fees, point levels, gallon requirements, examples, and timelines remain accurate. * Tables contain all information from the original. * No text was accidentally lost during formatting. * Cross-references and the table of contents work correctly. * Page numbering is accurate. * The PDF renders consistently with the Word document. * There are no hidden comments, unresolved tracked changes, broken fields, or formatting errors in the final clean version. This project requires careful manual review. A document that has simply been passed through an automated formatting or AI tool will not be accepted. ## Required Experience Applicants should have demonstrated experience with: * Advanced Microsoft Word formatting. * Long-form document production. * Word Styles, section breaks, headers, footers, and automatic tables of contents. * Complex tables and multilevel lists. * Customer handbooks, policy manuals, operating manuals, employee handbooks, or similar documents. * Preparing files for both digital use and professional printing. * Maintaining content accuracy while improving readability. * Quality assurance for lengthy documents. Experience with legal, insurance, energy, utility, membership-program, or customer-policy documents is helpful but not required. ## Application Instructions Please include the following in your proposal: 1. A brief explanation of your experience formatting long and complex Microsoft Word documents. 2. Examples of comparable handbooks, manuals, policy documents, or reports you have formatted. 3. Your process for confirming that no content is lost or unintentionally changed. 4. How you handle contradictions or apparent errors without rewriting the client’s policies. 5. Whether you will personally perform the work or delegate any portion of it. 6. Your estimated project price and delivery schedule. 7. Confirmation that you can provide both the editable Word file and a print-ready PDF. 8. Confirmation that you are comfortable manually reviewing approximately 286 pages. Please begin your proposal with the phrase: **“Content preservation confirmed.”** Proposals that do not include this phrase may not be reviewed. ## Important Notes The selected freelancer may recommend improvements, but all substantive changes must be approved before being incorporated. Accuracy and content preservation are more important than completing the project quickly. Applicants should review the document carefully before providing a final price. This may lead to additional work on customer-facing summaries, enrollment materials, comparison charts, website content, and future versions of the handbook if the initial project is completed successfully.

Posted 4 weeks ago
  • Hourly: $35.00 - $75.00
  • Expert
  • Est. time: More than 6 months, 30+ hrs/week

We run a non-profit organizaiton in California and we need help with setting up our books, and then either monthly or quarterly reconcile of bank account. We have 15 transactions per month on average. We plan to use quickbooks. We also need financial reports for our board of directors. It would help if you are familiar with Tech Soup

  • Hourly: $20.00 - $30.00
  • Intermediate
  • Est. time: More than 6 months, Less than 30 hrs/week

About Us WizdomOne Group is a growing risk management and insurance advisory firm specializing in helping business owners protect and grow their companies. We are seeking an experienced Commercial Lines Account Manager / Customer Service Representative to join our team and help support both new business growth and client retention initiatives. This is a long-term opportunity for someone who enjoys working directly with business owners, insurance carriers, and agency team members to deliver exceptional service and risk management solutions. What You'll Be Doing -New Business Support -Review and analyze prospect submissions and current insurance programs -Assist with coverage comparisons and identification of coverage gaps -Market accounts through direct carriers and wholesale brokers -Prepare applications and coordinate signature collection -Assist with binding coverage and policy issuance -Review policies for accuracy and coordinate corrections when necessary -Process replacement and cancellation requests Client Service & Retention -Manage day-to-day service needs for assigned commercial accounts -Process endorsements, policy changes, certificates of insurance, and coverage requests -Assist with renewal preparation and remarketing opportunities -Review client insurance programs and identify potential coverage improvements -Communicate policy changes, exclusions, and coverage recommendations to clients -Prepare proposals, insurance summaries, schedules, and renewal presentations -Assist clients with claim reporting and claim follow-up -Maintain accurate electronic files and documentation standards Review direct bill cancellations and proactively work with clients to prevent coverage lapses Agency Operations -Maintain agency management system records -Manage carrier and wholesale broker communications -Prioritize and organize workflow efficiently -Collaborate with producers, account managers, and leadership team members -Participate in process improvement initiatives Qualifications Required: -Active New York Property & Casualty License -Minimum 3 years commercial insurance experience -Strong understanding of commercial insurance coverages -Experience working directly with carriers and wholesale brokers -Excellent written and verbal communication skills -Strong organizational and time-management abilities -Proficiency with Microsoft Outlook, Teams, Word, and Excel Preferred: -Agency management system experience (NowCerts and Momentum a plus) -Experience with commercial package, general liability, workers compensation, commercial auto, umbrella, professional liability, and cyber insurance -Experience preparing certificates, endorsements, proposals, and renewal reviews What Success Looks Like -Clients receive prompt, professional service -Renewals are completed accurately and on time -Coverage gaps and service opportunities are proactively identified -Carrier relationships are maintained professionally -Agency workflows remain organized and efficient Position Details -Location: United States Only -Schedule: Flexible -Engagement: Long-Term -Hours: Approximately 20-40 hours per week depending on workload and experience -Compensation: Based on experience When applying, please include: 1. Years of commercial insurance experience 2. States where you hold an active P&C license 3. AMS platforms you have worked with 4. Types of commercial accounts you have serviced 5. Your ideal weekly availability

  • Hourly
  • Intermediate
  • Est. time: Less than 1 month, Less than 30 hrs/week

**B2B Appointment Setting Team Needed for Auto Repair Growth Campaign** ARCOS&CO is a growth company focused on helping auto repair shops, mobile mechanics, diesel shops, and specialty repair businesses get more customers and repair opportunities. We are looking for an experienced appointment-setting team to help us book qualified calls with repair shop owners and decision-makers. **What we need help with:** * Lead research for auto repair shops and mobile mechanics * Cold calling business owners * Sending approved outreach messages * Following up with interested prospects * Booking qualified appointments * Logging all notes and activity inside Close.io * Sending daily activity reports **Target market:** Auto repair shops, mobile mechanics, diesel repair shops, fleet repair shops, and specialty repair businesses in the U.S. Starting with Texas markets. **Qualified appointment means:** A real repair business owner or decision-maker who is interested in getting more customers, better repair jobs, Facebook page setup, ads, or growth support, and agrees to a scheduled call with our team. **Important requirements:** * Experience with B2B cold calling or appointment setting * Experience with local service businesses is preferred * Must be able to work inside Close.io * Must provide daily reporting * Must follow our approved script and qualification process * Must be open to a short pilot before long-term work We are not looking for closers. We only need qualified appointments booked. Our internal team will handle the sales calls and closing. We would like to start with a 7–10 business day pilot to test fit, call quality, reporting, and appointment quality before scaling.

  • Hourly
  • Expert
  • Est. time: 3 to 6 months, 30+ hrs/week

Looking for a full time sales appointment setting role, filling up the calendar with new prospective client sales call appointments for a rapidly growing social media marketing agency (SMMA) called, The Media Remedy. The goal is for them to get scheduled for a private growth consultation. We are a growth company the helps business owners gain more consistent revenue and become a more valuable enterprise. We help United States/USA-ONLY based High Ticket Service Businesses: Coaches (business, fitness, financial, life, spiritual, health) Course Creators Med-Spas Dental/Orthodontics Offices Online Communities or Groups Roofers HVAC Plumbers Realtors Increase inbound and revenue through social media/online marketing. We help grow these types of companies and turn businesses into assets that have enterprise value that can be sold. For more on the company go to our website www.themediaremedy.com. And to understand the services better: www.themediaremedey.com/pages/turn-attention-into-revenue RULES/BENCHMARK MINIMUMS: Must book at least 5 APPOINTMENTS PER WEEK. If you book less than 5 appointments per week for 2 consecutive weeks, you are automatically let go and the contract is ended with a 3 star maximum review. (this excludes back to back weeks that include a national holiday) DAILY EXPECTATIONS: 1. Source 100% of your leads on your own (we do not provide lists at this time, we do NOT provide a dialer either. You must already be equipped with your own phone or dialer or be able to source one on your own) Once we prove you can stay on because you are consistently hitting 5+ booked appointments per week, we may invest in a dialer and bring you on FULL-TIME. 2. Book a minimum of 1 qualified sales appointment per working day Monday-Friday or 5 per week at minimum. You may also work Saturday and/or Sunday to make up for a week that doesn't meet the 5 booked appointments minimum by end of day Friday. CAN HANDLE HIGH VOLUME: Phoning or Messaging: 90-150 new prospects per day (sourced from: Instagram, TikTok, LinkedIn, Facebook, Email, Google maps, chat gpt, or any database of potential high-ticket service business owners) At least 1 appointment scheduled per day booked for sometime in the future. No same day appointments are allowed. Calendly link will be provided. Must be good at sourcing own leads and filling the calendar with appointments with new U.S. based prospective clients And can follow up with leads consistently. Daily report must include: -#of Leads messaged or Called -#of Replies/Reaches -#of Appointments Scheduled [Daily & Weekly report required] Weekly report must include results on all key metrics of prior week and must be submitted every Monday morning for review. Goal is to never show up Monday with less than 5 appointments booked on the report. Bonus: Bonus will be paid per qualified appointment kept/that shows up to the scheduled meeting. Qualified = Owns a business/has an offer. Is open to seeing what we can do to help them. Can afford to sign up if they want to work with us, leads to a second meeting/opened case to show them a plan. Goal: Book qualified sales call appointments consistently Appointments are scheduled through the provided Calendly link. Have it open during your outreach to offer times and be ready to get them scheduled for their private growth consultation. Compensation will become: - Base + performance bonuses per kept appointment you make for us. - Opportunity to grow into a full-time role quickly Top performers will be offered a long-term role with substantial upside potential. IMPORTANT: This role is appointments focused, not just activity-based. (lots of activity with no booked appointments = let go, so you must be good at handling objections and getting people scheduled. We are not measuring success by messages sent or hours worked. We are measuring success ONLY by: → booked appointments on the calendar If you are not confident in your ability to consistently book appointments, this will not be a fit. --- To be considered, reply with: 1. Have you booked appointments for a social media marketing company or a high-ticket service business that is online/virtual. (we meet our clients via Google meet, not brick and mortar). 2. What your average weekly booked appointments look like? When did that happen? What company were you with? 3. Which would you prefer: → guaranteed hourly pay at 70% your current rate OR → 100% performance-based pay tied to booked appointments (and why) 4. Write EXACTLY how you would handle these objections: → not interested. → no thank you. → i'm already working with someone → i'm super busy → I don't need social media management → What's this regarding? → I'm already a digital marketing expert. 5. If you do well, does your schedule allow you to work a full-time 40hr/week role? 5. Optional (strongly preferred): Send a short voice note handling a prospect and moving them to a booked appointment Why you think you’d be great at this If you prove results, you will be able to advance to a full-time position. Before we move forward, answer this clearly: 1. In the last 30 days, how many appointments did YOU personally book (not your team)? 2. Out of 10 appointments you book, how many typically show up? 3. What is your exact process to move a DM conversation or a phone call to a booked time? (brief steps) 4. This role is performance-driven: Are you comfortable with that structure? Keep answers short and specific. This is NOT a setup role. This is NOT a training role. This is NOT an organization role. This is NOT data entry This is NOT clerical THIS IS SALES This is about results only. The only thing that matters is: 👉 qualified sales calls booked on my calendar The updates I care about look like this: – “Booked 2 appointments today.” – “Got 7 scheduled this week.” – “Didn’t book yesterday but locked 3 today.” – “you have 18 appointments lined up for next week.” That’s it. Anything else is noise. ⸻ If you can consistently produce that → we scale fast. If not → the contract ends. This is a performance role. If you’re looking for: – hourly security – slow onboarding – hand-holding This is NOT for you. If you’re someone who: – can get after high volume daily – push conversations to a decision – and book calls consistently You’ll do very well here. The goal is simple: 👉 fill the calendar with qualified sales calls If that excites you, apply.

  • Hourly: $13.00 - $18.00
  • Expert
  • Est. time: More than 6 months, Less than 30 hrs/week

We are a Wyoming based company offering BPO solutions for your business and customer needs! We offer trained and vetted agents fully bilingual with near native fluency in English and Spanish. We cover anything from taking customer calls, gathering leads, booking and managing appointments, chat-email support, etc. If you need a dedicated assistant to help you manage you business we can pair with just the right person for it. Please reach out to book a demo.

  • Hourly: $25.00 - $35.00
  • Entry Level
  • Est. time: More than 6 months, 30+ hrs/week

We are seeking a reliable and professional Customer Service Representative to join our team. The ideal candidate will be responsible for managing customer inquiries, resolving issues efficiently, and delivering a high-quality customer experience across multiple communication channels. This is a remote contract position with flexible hours. We are looking for someone who is responsive, detail-oriented, and committed to providing excellent service. Responsibilities * Respond to customer inquiries via email, chat, and/or phone in a timely manner * Resolve customer issues professionally and efficiently * Maintain accurate records of customer interactions * Escalate complex issues to the appropriate team member when necessary * Follow company guidelines and service standards * Provide feedback on common customer concerns to help improve processes Requirements * Proven experience in customer service or support roles * Strong written and verbal communication skills * Ability to remain calm and professional in challenging situations * Strong problem-solving skills * Reliable internet connection and ability to work remotely * Experience with CRM systems and communication tools (or willingness to learn)

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