I help busy hosts optimize their listings, manage guest communication, and find profitable arbitrage opportunities so you can focus on growing your business instead of micromanaging it. As an experienced Airbnb Virtual Assistant, Property Manager, and Listing Optimization Specialist, I turn underperforming listings into guest-ready, high-performing assets. Here’s how I can support your short-term rental business: * Research and find high-potential arbitrage properties * Set up listings on Airbnb, VRBO, Booking.com, Expedia, and Google Vacation Rentals * Optimize listings to improve visibility and increase bookings * Respond to guest messages quickly and professionally * Resolve guest issues and manage damage claims * Sync calendars and automate workflows with tools like Hostaway and Hospitable * Handle inbox management, admin tasks, and reporting Let’s connect. I’m ready when you are.

Need an Executive Assistant who can organize your business, streamline operations, manage projects, optimize your CRM, and deliver exceptional customer support without constant supervision? You’re in the right place. I help founders, CEOs, entrepreneurs, real estate investors, and growing businesses save time, improve efficiency, and scale operations through reliable executive support, workflow optimization, CRM management, and short-term rental operations. With 3+ years of experience, I have maintained 95%+ Customer Satisfaction (CSAT) while successfully supporting businesses across multiple industries, including managing operations for 60+ short-term rental units. Executive Assistant & Virtual Assistant Services ✔ Executive & Administrative Support ✔ Calendar, Inbox & Email Management ✔ Travel Planning & Meeting Coordination ✔ Data Entry & Internet Research ✔ Document Preparation & SOP Documentation ✔ Project Coordination & Task Management ✔ Workflow Optimization & Process Improvement ✔ KPI Tracking & Operations Management Airbnb Virtual Assistant | Property Management ✔ Airbnb & VRBO Listing Management ✔ Guest Communication & Customer Support ✔ Booking & Reservation Management ✔ Check-in & Check-out Coordination ✔ Pricing Optimization using PriceLabs ✔ Property Operations & Team Coordination ✔ Guesty • Hostify • PriceLabs CRM Administration & Automation ✔ Salesforce CRM ✔ HubSpot CRM ✔ Monday CRM ✔ GoHighLevel (GHL) ✔ Pipeline Management ✔ Lead Management ✔ CRM Cleanup & Data Management ✔ Workflow Automation Customer Success & Customer Support ✔ Email Support ✔ Live Chat Support ✔ Customer Service ✔ Client Onboarding ✔ Ticket Management ✔ Issue Resolution ✔ Customer Retention Software & Tools Google Workspace • Microsoft 365 • Asana • ClickUp • Monday • Airtable • Notion • WordPress • MYOB Acumatica ERP • QuickBooks Online • Salesforce • HubSpot • GoHighLevel • Guesty • Hostify • PriceLabs • Zendesk • Jira • Confluence • VRBO • Bcom Why Clients Hire Me ✔ 95%+ Customer Satisfaction (CSAT) ✔ Managed operations for 60+ short-term rental properties ✔ Detail-oriented, organized, and proactive ✔ Strong communication and stakeholder management ✔ Quick learner who adapts to new systems fast ✔ Process-driven with a focus on efficiency and automation ✔ Dependable, resourceful, and able to work independently I don’t just complete tasks I build systems that improve productivity, reduce operational bottlenecks, and help businesses scale. Whether you’re looking for an Executive Assistant, Virtual Assistant, Operations Manager, Administrative Assistant, CRM Administrator, Customer Success Specialist, Airbnb Virtual Assistant, Property Manager, Real Estate Virtual Assistant, or Operations Specialist, I’m ready to become a trusted extension of your team. Send me an invitation today, and let’s build efficient systems that save you time, improve productivity, and support your business growth.

🌟 Top Rated Plus freelancer with over 32,000 hours worked and 160+ satisfied clients Are you searching for a proactive and reliable Administrative Virtual Assistant to take ownership of your daily operations with accuracy, attention to detail, and minimal follow-up? I help eCommerce, service-based, and STR businesses keep their daily operations organized and running smoothly. My experience includes back-office support, property listing optimization and revenue management to enhance bookings across OTA platforms like Airbnb, Vrbo etc. Clients value Faisal for being detail-oriented, dependable, and responsive. ⭐⭐⭐⭐⭐ "Faisal is an integral part of our team. He has incredible attention to detail and asks all the right questions. His ability to pick up new tasks and understand processes and their implications makes him stand out amongst his peers...” Kristina M. | Director, Targeting Operations at EAB My focus is simple: keep your backend operations clean, accurate, and running smoothly so you can focus on growth. ☑️ 𝐒𝐞𝐫𝐯𝐢𝐜𝐞𝐬 𝐎𝐟𝐟𝐞𝐫𝐞𝐝 𝐞𝐂𝐨𝐦𝐦𝐞𝐫𝐜𝐞 𝐎𝐩𝐞𝐫𝐚𝐭𝐢𝐨𝐧𝐬 𝐒𝐮𝐩𝐩𝐨𝐫𝐭 ▸ Administrative Virtual Assistance ▸ Email & chat support ▸ Professional and timely follow-up communication ▸ SEO Optimized Product Listings ▸ Order Management & Fulfillment ▸ Inventory Management & Tracking ▸ Returns, Replacements, & Chargeback handling 𝗦𝗧𝗥 𝗟𝗶𝘀𝘁𝗶𝗻𝗴 𝗢𝗽𝘁𝗶𝗺𝗶𝘇𝗮𝘁𝗶𝗼𝗻 & 𝗥𝗲𝘃𝗲𝗻𝘂𝗲 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁 ▸ OTA Channel Optimization (Airbnb, Booking com, VRBO) ▸ Improving online presence, ranking and listing quality ▸ Revenue Management using PriceLabs ▸ STR Pricing Strategy Development ▸ Pricing Audits 𝗚𝘂𝗲𝘀𝘁 𝗖𝗼𝗺𝗺𝘂𝗻𝗶𝗰𝗮𝘁𝗶𝗼𝗻 ▸ Providing check-in/check-out instructions ▸ Handling guest questions, requests, and support issues during their stay ▸ Identify and resolving guest or operational issues ▸ Schedule and coordinate maintenance tasks with the team ▸ Follow up on task completion with guests 📞 Send me a message or invite and let’s discuss how I can support your operations. Best Regards | Faisal Bashir

I’m Blessing, a Top Rated Plus Short-Term Rental (STR) Property Manager and daily operator of Airbnb, Booking.com, Vrbo, Hostaway, Hospitable, Pricelap, Guesty, and AppFolio. I handle everything from listing creation and SEO optimization to guest communication, cleaner coordination, maintenance support, and revenue growth. With 80+ arbitrage properties secured and 100+ profitable units sourced for investors, I help hosts scale efficiently with optimized listings, stronger visibility, and consistent 5-star guest experiences. ✅ What I Do Best (Full STR Management & Optimization) • Airbnb / Booking.com / VRBO Co-Host Daily operations: guest messaging, calendar control, cleaner scheduling, maintenance coordination, and performance monitoring for smooth turnovers. • STR SEO Optimization Platform-focused SEO strategies that boost ranking, visibility, and occupancy on Airbnb, Booking.com, and Vrbo. • Airbnb Arbitrage Deal Finder Market analysis, property scouting, landlord negotiations, and delivery of high-performing arbitrage opportunities tailored to your ROI. ⭐ Why Clients Choose Me • Proven Results: Hands-on daily experience managing multiple STR channels. • All-in-One Expertise: Arbitrage sourcing + management + SEO optimization. • Top Rated Plus Reliability: Fast communication, proactive issue-solving, and consistently excellent client satisfaction. • Flexible Collaboration: Both long-term and short-term partnerships tailored to your workflow. 🛠️ Tools & Platforms I Work With Airbnb, Booking.com, VRBO, AppFolio, PriceLabs, Hostaway, Guesty, Hospitable, AirDNA, Zillow, Redfin, Asana, Slack, Canva, Google Suite & more. ⭐ Client Feedback "Blessing is dedicated, friendly, and incredibly effective. For Airbnb arbitrage, listing setup, and price optimization, she delivers results with professionalism and hard work." If you’re looking for a reliable, skilled, and Top Rated Plus STR partner, I’m ready to help you scale your rental business with seamless operations and measurable results. Warm regards, Blessing Vitalis

I am a highly experienced virtual assistant and property management specialist dedicated to maximizing the profitability and operational efficiency of short-term rentals (STRs) on platforms like Airbnb, VRBO, and Booking.com. **Core Qualifications** My background provides a robust foundation for excellence in property management and client communication: --5 Years STR/Property Management: Proven track record in operational management and optimization, successfully overseeing up to 85 rental units. --5 Years Business Process Outsourcing (BPO) & VA: Expertise in high-volume, professional communication with exposure to US, UK, and Canadian client accounts. --Academic Edge: Bachelor's Degree in Psychology, leveraged to execute sales-oriented guest relations that foster loyalty and increase repeat bookings. Technical Proficiency: Fluent in essential property management systems, including Lodgify, Hostaway, Pricelabs, AirDNA, and all major channel managers. Strategic Value Proposition: I execute a comprehensive strategy focused on revenue growth, operational excellence, and asset protection: Revenue Optimization: Implement dynamic pricing strategies using Pricelabs and AirDNA to enhance occupancy rates and Average Daily Rate (ADR). Exceptional Guest Relations: Deliver a gold-standard guest experience, maintaining a 100% inquiry response rate within 3-5 minutes. Highly skilled in complex complaint resolution and conflict management. Operational Integrity: Oversee end-to-end property workflow, including precise listing creation, calendar synchronization, maintenance coordination, and scheduled professional turnovers (Turno). Risk and Reputation Management: Successfully manage security deposit claims (AirCover), mitigate damage exposure, and have a demonstrated ability to formally dispute and achieve removal of unwarranted reviews. Administrative Excellence: Available for full-scope virtual support across necessary time zones, 12 hours per day, 7 days a week. My proficiency includes a typing speed of 55 WPM with 98.2% accuracy. I am prepared to seamlessly integrate into your operations and provide the professional, reliable support necessary to elevate your portfolio's performance. I welcome the opportunity to discuss how my expertise can contribute to your property goals.

🏡 Airbnb & Short-Term Rental Manager | Hassle-Free Hosting 3 years of STR Management | Airbnb, VRBO, Booking.com Expert | High-Performance Co-Host & Tech-Driven Solutions I'm a professional Airbnb, VRBO, and Booking.com property manager and Customer Service provider. Expert in guest communication services. My main area of expertise is vacation rental management. I have vast experience of managing Short Term Rentals on Airbnb.com, Homeaway.com, VRBO.com, TripAdvisor and Booking.com. Whether you’re managing one listing or a growing portfolio, I provide full-service support tailored to your property's needs. Services I Offer: ✅ Guest Communication & 24/7 Support (from inquiry to post-checkout) ✅ Listing Setup, Optimization & Multi-Platform Integration ✅ Dynamic Pricing Strategy & Calendar Management ✅ Turnover Coordination: Cleaners, Supplies & Maintenance ✅ Smart Lock Access Setup (e.g. August, Yale, Schlage, Igloohome, etc.) ✅ Custom Code Generation & Secure Entry for Every Guest ✅ Contactless Check-In/Out & Guest Instructions ✅ Review Management & Guest Screening ✅ Occupancy & Revenue Reporting ✅ Compliance with Platform Standards & Local Regulations ✅ House Rules Enforcement & Damage Dispute Resolution Softwares used: -Airbnb -VRBO -Booking.com -TripAdvisor (etc). - Lodgify - Guesty For Hosts - Guesty for Pros -Hostaway -Hospitable - Smoobu - Smartbnb - Turnoverbnb - Slack - Smartlock apps such as August App, Kwikset, Schlage and Sifely - Blink I specialize in multi-platform listing management, ensuring optimized content, synced calendars, and consistent performance across Airbnb, VRBO, Booking.com, and more. 📈 Let’s connect if you’re looking for a long-term partner to elevate your short-term rental business with professionalism, transparency, and performance you can measure.

"You were awesome, Bunmi. Whoever you work with next would be lucky to have you. Thank you for everything you did for us." — Ashish / Kaizenteq I keep projects, contractors, and operations on track so busy teams stop chasing updates and start hitting deadlines. Project coordination and executive support in ClickUp, Asana, and Jira, built on 7+ years across the UK, US, and Canada. I work with founders, agencies, and property and legal teams who need someone to own the moving parts: the project plan, the contractor chase, the inbox, the weekly update nobody has time to write. I coordinated website builds for a web agency and contractors across residential developments for a property firm, so whether your work is creative, technical, or operational, I pick up your world fast. You stay focused on the work that needs you; I handle the coordination that keeps it on schedule. What I deliver: - Project coordination and tracking in ClickUp, Asana, and Jira (boards, sprints, roadmaps, RAID logs) - Client and developer liaison: turning unclear requests into clear, actionable briefs - Executive and administrative support: Inbox and calendar management, Meeting scheduling and stakeholder coordination, Research, reporting, and document preparation, Travel arrangements, Virtual Assistance, and logistics, Client communication support - Contractor and supplier coordination across multiple sites, from quote request to completion - Weekly status and highlight reporting that gives stakeholders one clear view - Process documentation and SOPs so the work runs the same way every time Results I have delivered: - Coordinated 20+ active projects across distributed remote teams without a single missed launch. - Built ClickUp systems that improved a digital agency's team productivity by 30%. - Freed founders 10 to 15 hours a week by taking full ownership of operations and admin. - Built a complete Jira delivery system for a mobile project: 14 epics, 28 user stories, a custom workflow with QA and security testing stages, and a sprint roadmap across a three-month build. - Coordinate contractors acros residential developments as a managing agent, sourcing quotes and tracking jobs and faults to completion. Why me: I am a qualified lawyer (LL.B, LL.M, B.L) who moved into operations, so I bring the discipline, confidentiality, and document rigour of legal work to coordination and admin. Google Project Management certified. Tools and methods: Project tools: ClickUp, Asana, Jira, MS Project Business systems: Google Workspace, Microsoft 365, Excel, Sharepoint, Teams Methods: Agile (Scrum and Kanban), Waterfall, QA and UAT, RAID and RAG reporting, SOP documentation Legal ops: Clio Communication tools: Slack, Zoom, Teams, Google Workspace Send me the one thing on your plate that keeps getting pushed to tomorrow. I will tell you how I would take it off your hands and keep it moving.

I handle the full operational layer of short-term rental properties so you don't have to. Guest communications resolved in minutes, pricing adjusted around real demand, disputes handled before they reach your reviews, and every check-in coordinated without you touching it. 8 years of STR operations across the USA, UK, Europe, Canada, and Australia. I know exactly what keeps Airbnb properties profitable, and what quietly destroys them. If your rental portfolio is managing you instead of the other way around, read on. What I manage for you: 🟢 Guest Communication & Experience: I handle all guest touchpoints across Airbnb, VRBO, Booking .com, and direct booking platforms. Response times stay under 60 minutes around the clock. Every message is professional, accurate, and on-brand for your property. Issues get resolved before they escalate into bad reviews. 🟢 Dynamic Pricing & Revenue Optimization: I actively manage your nightly rates using PriceLabs and Wheelhouse, building pricing strategies around local demand data, seasonal patterns, competitor positioning, and event calendars. The objective is RevPAR maximization, not just high occupancy. Full occupancy at the wrong price is a revenue loss. 🟢 Listing Creation & SEO Optimization: I build and optimize Airbnb and VRBO listings with algorithm-aligned titles, keyword-driven descriptions, and photo sequencing that converts browsers into bookings. I audit listings regularly and refresh content as platform algorithms evolve. 🟢 Cleaning & Maintenance Coordination: I manage full turnover scheduling between guest checkouts and check-ins. I coordinate cleaning crews, track property inspection checklists through Breezeway, log maintenance issues, and escalate repairs immediately with the appropriate contacts. Your property stays guest-ready without you being the middleman. 🟢 Guest Vetting & Property Security: I screen guest profiles and booking inquiries based on your house rules and risk thresholds. I monitor noise levels through Minut and NoiseAware integrations, and review camera activity on Ring Doorbell and Blink systems to identify unauthorized guests, excessive occupancy, parties, smoking, or any activity that puts your property or Superhost status at risk. 🟢 Dispute Resolution & Review Management: I document and submit Airbnb case claims, handle guest complaint escalations, and prepare chargeback evidence. I manage your host reputation proactively and apply compliant review removal strategies where Airbnb's policies allow. A single unaddressed dispute can cost you Superhost status. I make sure it doesn't. 🟢 Smart Lock & Remote Access Management: I remotely manage Schlage, August, and Yale smart lock systems. Guest access codes are set, monitored, and rotated per your security protocol. Lockouts and access failures get resolved in real time, regardless of what time zone your guests are in. 🟢 Channel Manager & Multi-Platform Operations: I work daily across Hostaway, Guesty, Hospitable, Lodgify, OwnerRez, and Eviivo. Calendar synchronization, consistent rate management, and inbox organization across every platform you're active on. No double bookings. No rate discrepancies. 🟢 Reporting, Payment Monitoring & Admin: Weekly and monthly performance summaries, occupancy reports, payout tracking, issue logs, and any administrative or ad-hoc operational tasks your portfolio requires. You stay informed without being in the weeds. Tools I work with: Airbnb | VRBO | Booking .com| Hostaway | Guesty | Hospitable | OwnerRez | Lodgify | Eviivo | Breezeway | PriceLabs | Wheelhouse | HostBuddy AI | Minut | NoiseAware | Ring Doorbell | Blink Home | Schlage | August | Yale | Slack | Google Workspace How I work: Every service I provide runs on documented SOPs built from 8 years of real operational experience. That means consistent output quality, structured escalation paths, and no dropped balls when things get complicated, because they will. I work with hosts and property managers across the USA, UK, Canada, and Australia. Time zone coverage is part of the service. Who I work best with: Hosts with 6 or more listings who need a reliable operations partner, not someone to check messages twice a day. Property managers scaling across multiple platforms. Co-hosting clients who want full operational delegation with clear accountability. Your guests need answers at 2 AM. Your pricing is probably wrong right now. Your cleaner just cancelled. And you're managing all of it. Send me a message. Tell me your portfolio size, the platforms you're on, and the one thing about your operations that's costing you the most time or money. I'll tell you directly what I can solve and how.

Hello, I'm Jamaal, your reliable remote property manager and virtual assistant. I have a strong track record of successfully managing properties on various platforms, including Airbnb, VRBO, Booking.com, Trip Advisor, and Expedia. I bring a wealth of expertise to address your property management needs. I work with multiple clients across US, UK, Canada and Europe. I can bring value to your business and provide extended hours of service. What I Offer Here's a summary of my primary responsibilities: Guest Communication: I excel in efficient communication with guests, utilizing various channels, including calls, emails, OTA messaging, and SMS, to ensure guest satisfaction. Property Maintenance & Cleaning: I handle scheduling and coordination with maintenance professionals, implementing strict cleaning protocols to maintain property hygiene. Guest Screening & Booking: I screen potential guests to ensure they meet your specific criteria, securing bookings that maximize your property's revenue potential. Issue Resolution: I efficiently troubleshoot any problems that may arise during guests' stays, prioritizing their comfort and contentment. Calendar Management: I manage listing calendars and availabilities across platforms, reducing the risk of double bookings and optimizing occupancy. Reviews: I manage guest reviews by writing and responding promptly, enhancing your property's online reputation. Claims Handling: I handle Airbnb/VRBO claims when necessary, protecting your interests. Software Proficiency I'm well-versed in property management software such as Guesty, Hospitable, Hostaway, Hostfully, OwnerRez, Breezeway, Turno, and organizational tools like TaskRabbit, Asana, Monday, Trello, along with communication tools like Ring Central, OpenPhone, and Google Voice. Why Choose Me With keen attention to detail, outstanding organizational skills, and an unwavering commitment to excellence, I'm dedicated to streamlining your property management. I understand the intricacies of the industry and am here to help you achieve success. Let's discuss how I can elevate your Airbnb Arbitrage or vacation rental business. Together, we'll create a memorable guest experience and maximize your property's potential. Feel free to reach out, and let's get started!

Top Rated Plus | Airbnb & STR Operations Consultant | Guesty | Hostaway | Hospitable | PriceLabs | Property Management You didn’t start your short-term rental business to spend every day answering guest messages, chasing cleaners, fixing calendar issues, or putting out fires. You started it to build a profitable business. That’s where I come in. I’m a Top Rated Plus Short-Term Rental Operations Consultant with over 5 years of experience helping Airbnb hosts, property managers, and real estate investors build systems that increase revenue, improve guest satisfaction, and remove the daily operational burden. I’ve managed and optimized 60+ vacation rental properties across the United States, Canada, the United Kingdom, Austria, and Australia. Whether you’re managing 5 properties or scaling beyond 100, I help you create an operation that runs smoothly without constant oversight. Why clients hire me: ✔ 5+ years of STR Operations experience ✔ Managed 60+ vacation rental properties ✔ Top Rated Plus on Upwork ✔ Expert in leading PMS platforms and revenue management tools ✔ Trusted by hosts and property managers across multiple countries ━━━━━━━━━━━━━━━━━━━━ HOW I CAN HELP Property Management Operations • End-to-end STR operations • Daily operations management • Team coordination • Owner reporting • Operations audits • Process improvement PMS Setup, Migration & Optimization • Guesty • Hostaway • Hospitable • OwnerRez • Lodgify • Hostfully I configure and optimize your PMS to automate repetitive tasks, centralize communication, synchronize calendars, assign team responsibilities, and eliminate operational bottlenecks. Revenue Management • PriceLabs • Wheelhouse • Dynamic pricing strategy • Market analysis • Occupancy optimization • ADR optimization Your pricing should adapt to market conditions every day, not remain static for months. Guest Experience & Communication • Guest messaging automation • Inquiry management • Check-in instructions • Mid-stay support • Review management • Resolution of guest issues Fast, professional communication leads to happier guests and stronger reviews. Channel Management • Airbnb • VRBO • BookingCom • Multi-channel distribution • Calendar synchronization • Listing optimization I help prevent double bookings while keeping every listing synchronized across all platforms. Cleaning & Turnover Coordination • Turno • Breezeway • Cleaning schedules • Quality inspections • Maintenance coordination • Vendor management Reliable turnovers create consistent guest experiences. Direct Booking Systems I help reduce dependency on OTAs by building and optimizing direct booking systems through Lodgify, Hostfully, and OwnerRez. Executive & Administrative Support I work closely with founders and property managers by handling operational responsibilities, coordinating teams, managing priorities, and allowing leadership to focus on growth. ━━━━━━━━━━━━━━━━━━━━ RESULTS MY CLIENTS VALUE • Higher occupancy • Increased revenue • Better guest reviews • Faster response times • Fewer operational mistakes • Better team accountability • More automation • Less daily stress • Systems that continue working even when you’re offline ━━━━━━━━━━━━━━━━━━━━ WHY CLIENTS CONTINUE TO WORK WITH ME Most freelancers complete tasks. I build systems. I don’t wait for problems to appear before reacting. I identify operational gaps, improve workflows, automate repetitive processes, and build scalable systems that support long-term growth. Clients value me because I communicate proactively, require very little supervision, take ownership of every responsibility, and treat every property as if it were my own. My goal isn’t just to help you manage your portfolio. It’s to help you build an operation that grows without creating more work for you. ━━━━━━━━━━━━━━━━━━━━ TOOLS & PLATFORMS Guesty • Hostaway • Hospitable • OwnerRez • Lodgify • Hostfully • PriceLabs • Wheelhouse • Turno • Breezeway • Airbnb • VRBO • BookingCom ━━━━━━━━━━━━━━━━━━━━ If you’re looking for someone who can step into your business, improve your operations, and become a trusted long-term partner, I’d love to hear from you. Send me a message with a brief overview of your portfolio and your biggest operational challenge. I’ll identify opportunities to improve your systems and explain exactly how I can help.