An accomplished and energetic sales professional with diverse experience in the outsourcing/offshoring industry. I'm also the CEO of one of the top growing BPOS in egypt; BirdWing

With 6+ years in Sales and customer service and several years specializing in outbound sales, I help businesses generate leads, close deals, and build lasting client relationships. I excel at connecting with prospects, understanding their needs, and providing solutions that convert. I bring a results-driven approach to every project whether it’s cold calling, prospect outreach, appointment setting, or nurturing leads. My experience in customer service ensures that every interaction is professional, empathetic, and tailored to the client, creating trust and driving sales growth. My skills include: • Outbound sales & cold calling • Lead generation & prospecting • Client relationship management • Sales strategy & pipeline management • Customer support & problem resolution I’m ready to help your business increase revenue, improve client satisfaction, and hit ambitious sales targets. If you need a reliable, driven, and personable sales professional, let’s work together.

"Experienced BPO Professional | Cold Calling, Lead Generation & Team Management With 7 years of experience in the BPO industry, I specialize in cold calling, lead generation, appointment setting, and team management. I have a proven track record of successfully handling outbound campaigns, nurturing client relationships, and training teams to exceed performance targets consistently. I am results driven and committed to delivering high quality services that meet and exceed expectations. Let's connect to discuss how I can help you achieve your business goals. I am currently managing team of cold callers for all kinds of LOB's let me know if you need cold callers, telemarketers, appointment setters for your business.

Business Development professional with 20+ years of sales experience specializing in outbound lead generation and cold calling. I work with companies that need real conversations, not scripts that die after voicemail. I consistently engage prospects, set qualified appointments, and move opportunities through the pipeline. My background includes high-impact market survey campaigns for major automotive brands and large-scale cold calling initiatives across multiple industries. I manage the full sales cycle from prospecting and appointment setting through closing and account management, with a focus on measurable growth, long-term relationships, and strong client retention.

I've lived on outbound calls — averaging 100 to 300 dials a day with business owners and customers. That volume let me exceed my revenue quota by 120%, while still holding a 94% customer satisfaction score, because I don't just close — I turn frustrated callers into people who stay. Five years ago, I stepped into the world of virtual assistance with one simple goal, to bring ease and efficiency to busy professionals. I quickly realized that most business owners weren’t just looking for someone to check tasks off a list. They needed a reliable partner, someone who could anticipate their needs, keep their operations running smoothly, and create a sense of order amidst the chaos. That’s where I come in. Hi, I’m Ellen, a highly skilled Virtual Assistant with over three years of experience providing administrative support, project coordination, customer service, and outbound calling for businesses. I specialize in calendar management, email handling, research, data entry, and content scheduling, ensuring your business runs smoothly while you focus on growth. Not only can I handle appointment setting, sales, and customer service, I can also respond to customer emails in a professional, friendly, and timely manner. I can also help with the onboarding process, assist customers with tracking updates, refunds, cancellations, collections and general inquiries, and handle complaints to provide the best possible solution. If you don’t see exactly what you need, let’s discuss! I adapt quickly and can take on a wide range of virtual assistant tasks to meet your specific business needs. Why Work With Me? ✔ Reliable & Detail-Oriented – I ensure tasks are completed accurately and on time. ✔ Strong Communication Skills – Clear, professional, and timely responses. ✔ Discretion & Confidentiality – Your business information is always secure. ✔ Tech-Savvy & Resourceful – Proficient in tools like Google Workspace, Microsoft Office, Slack, Zoho, Salesforce and CRM platforms. ✔ Client-Focused Approach – Your success is my priority, and I’m committed to providing top-tier support. Let’s Work Together! I help entrepreneurs, executives, and small business owners streamline operations, enhance productivity, and stay organized. If you’re looking for a dedicated Virtual Assistant with strong administrative skills, sales skills and excellent customer support experience, let’s connect today! 📩 Send me a message, and let’s discuss how I can support your business!

━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ 𝗬𝗢𝗨 𝗗𝗢𝗡’𝗧 𝗛𝗔𝗩𝗘 𝗔 𝗟𝗘𝗔𝗗 𝗣𝗥𝗢𝗕𝗟𝗘𝗠. 𝗬𝗢𝗨 𝗛𝗔𝗩𝗘 𝗔 𝗣𝗜𝗣𝗘𝗟𝗜𝗡𝗘 𝗣𝗥𝗢𝗕𝗟𝗘𝗠. Most businesses are reaching out to the wrong people, using weak outreach, or failing to follow up consistently. That’s where I come in. ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ 🚀 𝗜 𝗛𝗘𝗟𝗣 𝗕𝟮𝗕 𝗖𝗢𝗠𝗣𝗔𝗡𝗜𝗘𝗦 𝗚𝗘𝗡𝗘𝗥𝗔𝗧𝗘 𝗤𝗨𝗔𝗟𝗜𝗙𝗜𝗘𝗗 𝗟𝗘𝗔𝗗𝗦, 𝗕𝗢𝗢𝗞 𝗠𝗘𝗘𝗧𝗜𝗡𝗚𝗦, 𝗔𝗡𝗗 𝗚𝗥𝗢𝗪 𝗧𝗛𝗘𝗜𝗥 𝗦𝗔𝗟𝗘𝗦 𝗣𝗜𝗣𝗘𝗟𝗜𝗡𝗘 𝗧𝗛𝗥𝗢𝗨𝗚𝗛 𝗢𝗨𝗧𝗕𝗢𝗨𝗡𝗗 𝗦𝗔𝗟𝗘𝗦. I specialize in: ✔ Cold Calling ✔ B2B Lead Generation ✔ Appointment Setting ✔ Outbound Sales ✔ Prospect List Building ✔ Sales Development ✔ CRM Organization ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ 🔥 𝗪𝗛𝗔𝗧 𝗜 𝗖𝗔𝗡 𝗛𝗘𝗟𝗣 𝗬𝗢𝗨 𝗪𝗜𝗧𝗛 ✓ Finding qualified decision-makers ✓ Building verified lead lists ✓ Cold outreach & follow-ups ✓ Booking sales appointments ✓ Prospecting campaigns ✓ CRM-ready lead organization ✓ Outbound prospecting systems ✓ Pipeline growth support ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ 📈 𝗥𝗘𝗖𝗘𝗡𝗧 𝗥𝗘𝗦𝗨𝗟𝗧𝗦 • Generated 100+ verified B2B leads • Supported staffing & recruitment outreach campaigns • Helped businesses secure qualified appointments • Built prospect databases for outbound campaigns ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ 𝗪𝗛𝗬 𝗖𝗟𝗜𝗘𝗡𝗧𝗦 𝗪𝗢𝗥𝗞 𝗪𝗜𝗧𝗛 𝗠𝗘 ✔ Professional communication ✔ Fast turnaround ✔ Organized workflow ✔ Consistent follow-up systems ✔ Quality-focused prospecting ✔ Reliable outbound support ✔ Business-minded approach ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ 🎯 𝗜 𝗪𝗢𝗥𝗞 𝗪𝗜𝗧𝗛 • Staffing Agencies • Recruitment Firms • SaaS Companies • Marketing Agencies • Service-Based Businesses • Startups & Growing Companies ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ ⚡ 𝗧𝗢𝗢𝗟𝗦 & 𝗣𝗟𝗔𝗧𝗙𝗢𝗥𝗠𝗦 • CRM Systems • Prospect Research Tools • Outreach Platforms • Google Sheets • Zoom • Sales Tracking Systems ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ 𝗜 𝗗𝗢𝗡’𝗧 𝗝𝗨𝗦𝗧 𝗚𝗘𝗡𝗘𝗥𝗔𝗧𝗘 𝗟𝗘𝗔𝗗𝗦. 𝗜 𝗛𝗘𝗟𝗣 𝗕𝗨𝗦𝗜𝗡𝗘𝗦𝗦𝗘𝗦 𝗕𝗨𝗜𝗟𝗗 𝗖𝗢𝗡𝗦𝗜𝗦𝗧𝗘𝗡𝗧 𝗢𝗨𝗧𝗕𝗢𝗨𝗡𝗗 𝗦𝗔𝗟𝗘𝗦 𝗦𝗬𝗦𝗧𝗘𝗠𝗦 𝗧𝗛𝗔𝗧 𝗖𝗥𝗘𝗔𝗧𝗘 𝗥𝗘𝗔𝗟 𝗢𝗣𝗣𝗢𝗥𝗧𝗨𝗡𝗜𝗧𝗜𝗘𝗦. If you need reliable lead generation, outbound prospecting, and appointment setting support — 𝗟𝗘𝗧’𝗦 𝗪𝗢𝗥𝗞. ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ 𝗕𝟮𝗕 𝗟𝗘𝗔𝗗 𝗚𝗘𝗡𝗘𝗥𝗔𝗧𝗜𝗢𝗡 • 𝗖𝗢𝗟𝗗 𝗖𝗔𝗟𝗟𝗜𝗡𝗚 • 𝗢𝗨𝗧𝗕𝗢𝗨𝗡𝗗 𝗦𝗔𝗟𝗘𝗦 • 𝗔𝗣𝗣𝗢𝗜𝗡𝗧𝗠𝗘𝗡𝗧 𝗦𝗘𝗧𝗧𝗜𝗡𝗚 • 𝗦𝗔𝗟𝗘𝗦 𝗗𝗘𝗩𝗘𝗟𝗢𝗣𝗠𝗘𝗡𝗧 • 𝗕𝟮𝗕 𝗣𝗥𝗢𝗦𝗣𝗘𝗖𝗧𝗜𝗡𝗚 • 𝗖𝗥𝗠 • 𝗟𝗘𝗔𝗗 𝗥𝗘𝗦𝗘𝗔𝗥𝗖𝗛 • 𝗦𝗧𝗔𝗙𝗙𝗜𝗡𝗚 𝗟𝗘𝗔𝗗𝗦 • 𝗦𝗔𝗔𝗦 𝗟𝗘𝗔𝗗 𝗚𝗘𝗡𝗘𝗥𝗔𝗧𝗜𝗢𝗡 • 𝗣𝗜𝗣𝗘𝗟𝗜𝗡𝗘 𝗚𝗥𝗢𝗪𝗧𝗛 • 𝗖𝗟𝗜𝗘𝗡𝗧 𝗢𝗨𝗧𝗥𝗘𝗔𝗖𝗛 • 𝗣𝗥𝗢𝗦𝗣𝗘𝗖𝗧 𝗟𝗜𝗦𝗧 𝗕𝗨𝗜𝗟𝗗𝗜𝗡𝗚 • 𝗕𝗨𝗦𝗜𝗡𝗘𝗦𝗦 𝗗𝗘𝗩𝗘𝗟𝗢𝗣𝗠𝗘𝗡𝗧 ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━

"Build a Predictable Sales Pipeline with Strategic Outbound Sales" If your sales team doesn't have a consistent flow of qualified meetings, closing more deals becomes difficult. The solution isn't sending more emails, it's building an outbound sales process that consistently reaches the right decision-makers. As a B2B Sales Development Representative (SDR), I help SaaS companies, agencies, and B2B service businesses build and manage outbound sales pipelines that create qualified sales opportunities. Across my outbound sales experience, I have: ✅Generated 1,000+ targeted B2B leads ✅Conducted 150–200+ outbound conversations per day ✅Achieved a 44% reply rate through personalized outreach ✅Booked 140+ qualified sales meetings ✅Contributed to $130K+ in sales pipeline within 90 days These results were achieved through a structured outbound process combining ICP research, cold calling, cold email, LinkedIn prospecting, lead qualification, follow-up sequences, and disciplined CRM management. From identifying your Ideal Customer Profile (ICP) to booking meetings on your calendar, I manage every stage of the outbound process with a structured, data-driven approach. What I can help you with: ✅ ICP Research & Target Account Identification ✅ B2B Lead Generation ✅ Personalized Cold Email Campaigns ✅ LinkedIn Prospecting & Outreach ✅ Multi-Channel Outbound Sales ✅ Lead Qualification ✅ Appointment Setting ✅ CRM Management (HubSpot, Salesforce, GHL & Zoho) ✅ Follow-Up Sequences & Pipeline Management Outbound sales isn't about sending thousands of messages. It's about reaching the right prospects with the right message at the right time and following up consistently until opportunities are created. I focus on building outbound systems that are organized, scalable, and aligned with your sales goals, giving your team a predictable pipeline of qualified conversations instead of a spreadsheet full of unqualified leads. Whether you need a dedicated SDR to own your outbound efforts or additional support for your existing sales team, I bring structure, consistency, and accountability to every stage of the sales development process. If you're looking for a B2B SDR who can build predictable pipelines and keep your calendar filled with qualified sales meetings, let's connect.

Throughout my career, I have developed a keen eye for detail, which has been instrumental in performing Bank reconciliations and audit reconciliations. My time-management skills enable me to prioritize tasks efficiently, ensuring timely preparation of sales invoices and comprehensive sales monitoring. Additionally, I possess the organizational skills necessary to compile input and output VAT reports that comply with regulatory requirements. My practical approach to financial management allows me to navigate complex data with ease while maintaining a focus on accuracy and compliance. I am enthusiastic about the opportunity to contribute my expertise in auditing processes within your team. On the other side of my other potential skills. I'm an Outbound Customer Service Representatives that handles many different tasks. My responsibilities is to manage time well; use software, scripts and tools; and maintain lasting relationships with my other call center members, as well as to external clients. -Engage in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed - I do cold calling seeking perspective customer and asking some qualifying question then after that transfer the call to the specialist license agent. -Proficiency with computers, especially with CRM software, and strong typing skills -Exceptional customer service, active listening, verbal and written communication skills, and I have professional phone voice.

🚫 𝗡𝗢 ONLY 𝗖𝗢𝗠𝗠𝗜𝗦𝗦𝗜𝗢𝗡-𝗕𝗔𝗦𝗘𝗗 𝗝𝗢𝗕𝗦! 🚫 Is your sales team spending more time chasing gatekeepers than closing deals? If your outbound pipeline is unpredictable, your revenue will be too. 🏆 Who I Am I'm Alam Khan — a Cold Calling & Appointment Setting Specialist who builds consistent, BANT-qualified pipelines for B2B companies targeting US decision-makers. I don't just dial numbers. I use psychological pattern interrupts to bypass gatekeepers, handle objections in real time, and deliver only serious, budget-approved buyers onto your closers' calendars. ━━━━━━━━━━━━━━━━━━━━━━ ✔ COLD CALLING — HIGH VOLUME, HIGH CONVERSION → 100–150+ outbound dials daily via Mojo Dialer & Kixie → Gatekeeper bypass using authoritative pattern interrupts → Real-time objection handling — "send me an email" becomes a booked call → C-Suite & executive conversations across SaaS, Tech & B2B services ✔ APPOINTMENT SETTING — QUALITY OVER QUANTITY → Strict BANT qualification (Budget, Authority, Need, Timeline) → Only serious, high-intent buyers reach your closers — zero tire-kickers → Calendar management with detailed briefing notes per booking → CRM logging & seamless handoff to your sales team ✔ MANUAL B2B PROSPECT RESEARCH → ICP-aligned list building via LinkedIn Sales Navigator → Contact information gathering via Hunter & Lusha → Compliant data enrichment — verified emails, under 1% bounce rate → No bots. No shortcuts. Clean, accurate, high-intent data only. ✔ FOLLOW-UP & CRM MANAGEMENT → Multi-touch follow-up sequences across calls & email → Full pipeline stage updates, dispositions & next-step logging → Warm prospect nurturing until they convert ━━━━━━━━━━━━━━━━━━━━━━ WHO I WORK WITH: B2B SaaS & Tech · Marketing & Agencies · High-Ticket Consultants · Professional Services MY 6-STEP PROCESS: 1. ICP & Target Audience Definition 2. Manual Prospect Research & List Building 3. High-Volume Cold Calling Execution 4. BANT Lead Qualification 5. Appointment Booking with Briefing Notes 6. CRM Updates & Structured Follow-Ups 🛠 TECH STACK: Dialers: Mojo Dialer · Kixie · CallTools · RingCentral CRM: GoHighLevel · HubSpot · Salesforce · Pipedrive Research: LinkedIn Sales Navigator · Hunter · Lusha Email: Instantly.ai · Lemlist · ActiveCampaign Verification: NeverBounce If you're serious about a consistent outbound pipeline and qualified appointments with real decision-makers send me a message. Let's fill your calendar this week.

With 17 years of Telemarketing, Sales and Customer Support experience, I was highly trained to handle Billing, Sales and Technical Support. 'm a results-driven Sales and Customer Support Expert with over 17 years of international experience, helping businesses scale their revenue, build client trust, and retain customers. Born and raised in Canada and having lived there for over 15 years, I am a Native English speaker with a natural command of both professional and conversational tone — a key asset when dealing with global clients. 🎓 I hold an MBA in Marketing from Singapore, and over the years, I’ve worked with multiple high-profile companies across Telemarketing, Customer Success, Appointment Setting, Lead Generation, and B2B/B2C Sales — both as a freelancer and team lead.