Looking for someone who can manage your short-term rental business, has excellent verbal and written communication skills, and can add value to your hospitality services? Well guess what.. you've landed at the right profile! During the past few years, I've gained a fair amount of experience in the STR sector. Currently, I'm working with multiple clients (both property managers and houseowners) across various US states. My expertise include: - Guest Communication - Cleaner Communication - Maintenance Communication - Channel Manager/Vacation Rental Software Integration - Calendar Management - Listing Management - Review Management - Filing Damage Claims - Setting Up Automations - Listing Optimization I'm quite well-versed with all the aspects of the short-rental business. If you are interested to get assistance with guest-side communications or any other VA-related services for your short-term rental business, I'm just a text away! :) In addition to this, I've always had a passion for writing. My portfolio includes blogs, articles, eBooks, review guides, business documents, etc. I have written articles within the STR business space as well. So yeah, that's my journey so far. Never quit learning, and never will! Let's talk and take your business to the next level!

I’m Jesca, a highly organized Executive Virtual Assistant specializing in short-term rental operations (Airbnb, Booking, VRBO), executive support, customer communication, and business organization. I help business owners stay organized, responsive, and focused on growth by managing the day-to-day operations that keep businesses running smoothly behind the scenes. With 5+ years of experience working remotely with international clients across the USA, Norway, and Australia, I specialize in Airbnb operations, customer support, lead management, scheduling, and administrative coordination. My goal is to ensure nothing falls through the cracks—whether it’s guest communication, client follow-ups, bookings, or operational tasks. What I Can Help You With: ✅ Short-Term Rental & Airbnb Management • Guest communication & support • Booking coordination & calendar management • Cleaner & vendor coordination • Listing management & optimization • Pricing tools like PriceLabs • Property operations & turnover management ✅ Executive Virtual Assistance • Email & calendar management • Appointment scheduling • Administrative support • Data entry & document organization • CRM updates & workflow management ✅ Customer Support & Client Success • Fast, professional communication • Lead follow-ups & customer retention • CRM management & pipeline tracking • Conflict resolution & issue handling ✅ Lead Generation & Operations Support • Web research & lead generation • Sales pipeline organization • Reporting & operational coordination Tools & Platforms: ✔ HubSpot, Salesforce, Trello, Asana, Monday, ClickUp ✔ Hostaway, Hospitable, PriceLabs, AirDNA ✔ Google Workspace, Microsoft Office, Slack ✔ Canva, Mailchimp, WordPress, Zapier I’m proactive, detail-oriented, adaptable, and comfortable working independently in fast-paced remote environments. I don’t just complete tasks—I help create organized systems, improve communication, and keep operations running efficiently so clients can focus on scaling their business. If you’re looking for a reliable Virtual Assistant who can provide strong operational support and deliver excellent customer experiences, I’d love to connect.

Is your short-term rental operation becoming harder to manage as your portfolio grows? Are your PMS, Airbnb, Vrbo, Bookingcom, pricing, guest communication, or team workflows not working as efficiently as they should? I help Airbnb hosts, property managers, vacation rental companies, and STR operators fix operational problems, optimize their systems, automate repetitive work, and build reliable processes that scale. Top Rated Plus on Upwork || 5+ Years STR Experience || 200+ Properties Managed || 190+ SOPs & Workflows Built I don't simply complete tasks. I understand how the entire short-term rental operation fits together. From booking and channel synchronization to guest communication, cleaning, maintenance, pricing, owner reporting, and team coordination, I look for the gaps that create wasted time, missed revenue, operational errors, and unnecessary owner involvement. WHAT I HELP CLIENTS SOLVE PMS Setup, Migration & Optimization I set up, migrate, troubleshoot, and optimize: • Guesty / Guesty Pro • Hostaway • OwnerRez • Hospitable • Lodgify • Hostfully • Jurny • Uplisting This includes property configuration, listing setup, channel mapping, rate mapping, calendar synchronization, unified inbox, automated guest messaging, task automation, team permissions, owner portals, reporting, and workflow optimization. Channel Management & Distribution I help connect and manage: • Airbnb • Vrbo / VRBO • Bookingcom • Direct booking channels I troubleshoot channel connectivity, calendar and availability synchronization, listing mapping, rate synchronization, and double-booking risks so your booking channels work together instead of creating more work. STR Operations & Property Management I can step into your existing operation and take ownership of: • Airbnb & vacation rental operations • Guest communication and inquiry management • Check-in/check-out coordination • Owner communication and reporting • Cleaning and maintenance coordination • Team and VA management • Property inspections • Review management • Operational audits • Workflow improvement Revenue Management Using PriceLabs and Wheelhouse, I help optimize: • Dynamic pricing • Seasonal pricing • Occupancy • ADR • Market positioning • Low-occupancy response strategies Systems, SOPs & Automation I've built 190+ SOPs, checklists, templates, and operational workflows covering property onboarding, PMS implementation, guest communication, cleaning, maintenance, revenue management, owner reporting, team management, and property offboarding. The goal isn't simply to document processes. It's to build systems your team can actually follow with less supervision. WHY CLIENTS HIRE ME I've managed and supported 200+ vacation rental properties across markets including the United States, Canada, the United Kingdom, Brazil, Austria, and Australia. Clients hire me when they need someone who can: ✓ Diagnose operational problems instead of waiting for instructions ✓ Understand the connection between PMS, OTAs, pricing, guests, and teams ✓ Fix inefficient workflows and automate repetitive tasks ✓ Work independently with minimal supervision ✓ Communicate proactively when something needs attention ✓ Build systems that continue working as the portfolio grows My approach is simple: Find the bottleneck → understand the cause → fix the system → document the process → prevent the problem from returning. Whether you need a Guesty Expert, Hostaway Specialist, OwnerRez Expert, Airbnb Property Manager, Airbnb Co-Host, STR Operations Consultant, PMS Specialist, Channel Manager, or PriceLabs Specialist, I can step into your operation and help you build a more organized, efficient, and scalable business. LET'S FIX THE OPERATION, NOT JUST THE TASK If your PMS isn't configured properly, your booking channels aren't syncing, your team relies too heavily on manual processes, or your growing STR portfolio needs better systems, send me a brief overview of your current setup and biggest operational challenge. I'll review the problem from an operations perspective and recommend the most practical path forward.

I help Airbnb hosts, short-term rental operators, and property managers keep their properties, guests, vendors, and daily operations running smoothly, without having to manage every moving part themselves. With 5+ years of experience managing 120+ properties, I handle the day-to-day operations behind successful STR businesses, including guest communication, booking management, calendar coordination, cleaning and turnover scheduling, maintenance follow-up, vendor coordination, pricing updates, and property readiness. I'm experienced with Hostaway, Guesty, Lodgify, PriceLabs, ClickUp, Hospitable, Airbnb, VRBO, and other PMS and operations tools. I also build SOPs, checklists, and workflows that make recurring tasks easier to manage and keep operations consistent as a portfolio grows. My experience also extends into insurance housing and corporate housing, including sourcing and listing properties through NearSite and Furnished Finder for displaced claimants dealing with fire, water, and other property damage. Here's what I can take off your plate: • Guest Communication: Inquiries, reservations, check-in/check-out, reviews, issue resolution, and guest follow-up • STR Operations: Calendar management, booking coordination, property readiness, turnovers, and daily task management • Cleaning & Maintenance: Cleaner scheduling, turnover coordination, maintenance requests, and vendor follow-up • Revenue & Listing Support: Price updates, minimum stays, availability, listing optimization, and market research using PriceLabs and AirDNA • Property Sourcing: Market research, landlord outreach, and insurance housing placement using NearSite and Furnished Finder • Systems & SOPs: Operational workflows, checklists, recurring tasks, onboarding processes, and documentation • Executive & Administrative Support: Inbox and calendar management, scheduling, research, CRM updates, and general business support I'm Top Rated/Top Rated Plus on Upwork, with a 100% Job Success Score, 26 completed jobs, 789+ hours logged, and a 4.85 client rating. I don't just complete assigned tasks. I pay attention to what's happening across the operation, follow up on what is still pending, and help prevent small issues from turning into guest complaints or operational problems. Whether you manage a few Airbnb properties or a growing STR portfolio, I can step in, own the day-to-day details, and keep the operation organized and moving. Tell me what is currently taking up most of your time, guest communication, turnovers, maintenance, calendars, vendors, or administrative work, and let's talk about how I can take it off your plate.

I've been a Virtual assistant since 2011 so I have more than a decade of experience already. I assist all types of administrative tasks, customer service, data-entry, web-research, social media optimization, light bookkeeping using Xero Accounting software., inbound or outbound calling and other VA tasks.

Your listing should be filling your calendar. Right now it's sitting there waiting. Gaps between bookings nobody is fixing. A title and description that blend into every other listing on the page. Pricing that never moves with demand. Guest messages are answered whenever someone gets around to it. You didn't get into short-term rentals to babysit a listing that should be working for you and generating a good ROI while you sleep. I fix the listing. Then I run the calendar. Most people only do one. In the past year alone I have taken hosts from 𝟒𝟎% 𝖙𝖔 𝟗𝟎% 𝖔𝖈𝖈𝖚𝖕𝖆𝖓𝖈𝖞✍ by fixing three things most VAs overlook entirely. 𝐖𝐇𝐀𝐓 𝐂𝐇𝐀𝐍𝐆𝐄𝐒 𝐖𝐇𝐄𝐍 𝐘𝐎𝐔 𝐇𝐈𝐑𝐄 𝐌𝐄: 🎯 𝒀𝒐𝒖𝒓 𝑳𝒊𝒔𝒕𝒊𝒏𝒈 𝑺𝒆𝒍𝒍𝒔 𝑰𝒕𝒔𝒆𝒍𝒇 Full SEO rewrite including title, description, photo sequencing, and amenities. Built around what your specific market searches for, not a generic template I reuse for every client. Handed over already, ranking higher and booking faster. 🎯 𝒀𝒐𝒖𝒓 𝒄𝒂𝒍𝒆𝒏𝒅𝒂𝒓 𝒔𝒕𝒐𝒑𝒔 𝒍𝒆𝒂𝒌𝒊𝒏𝒈 𝒎𝒐𝒏𝒆𝒚. 𝑮𝒖𝒂𝒓𝒂𝒏𝒕𝒆𝒆𝒅 PriceLabs was configured with demand-based rules, seasonal adjustments, and gap night strategies and checked against your actual market data before I handed anything over, not just set and left. No more guessing your nightly rate. No more empty calendar gaps nobody noticed. 🎯𝑵𝒐𝒃𝒐𝒅𝒚 𝒘𝒂𝒊𝒕𝒔 𝒎𝒐𝒓𝒆 𝒕𝒉𝒂𝒏 5 𝒎𝒊𝒏𝒖𝒕𝒆𝒔. 𝑬𝒗𝒆𝒓𝒚 𝒑𝒍𝒂𝒕𝒇𝒐𝒓𝒎. 𝑬𝒗𝒆𝒓𝒚 𝒅𝒂𝒚: Airbnb, VRBO, BCD, Agoda, and Expedia. I run your inbox. Professional, on-brand replies that protect your reviews and resolve issues before they become 3-star problems. Calendars synced across every channel you list on. Cleaners scheduled before you even think about it. 🎯𝑰𝒏𝒕𝒆𝒈𝒓𝒂𝒕𝒊𝒐𝒏𝒔 𝑰 𝒘𝒐𝒓𝒌 𝒘𝒊𝒕𝒉 𝒅𝒂𝒊𝒍𝒚: Airbnb, VRBO, BCD, Expedia, Agoda, Hospitable, Hostaway, GuestyPro, OwnerRez, Lodgify, Cloudbeds, Uplisting, Little Hotelier, PriceLabs, Beyond Pricing, Wheelhouse, Breezeway, Turno, AirDNA, and QuickBooks. This is my only focus. Not general VA work. Not scattered admin tasks. STR listing performance, property finder, operation manager, and guest communication, full stop. The moment I split my attention across ten different skill sets is the moment something on your account gets missed. 𝐖𝐡𝐲 𝐂𝐥𝐢𝐞𝐧𝐭𝐬 𝐖𝐨𝐫𝐤 𝐖𝐢𝐭𝐡 𝐌𝐞: - Strong understanding of STR regulations & compliance - Clear communication with landlords, guests & teams - I am organized and very flexible. - Adaptability to different time zones. - Ability to learn and adapt to new software and technologies quickly. 𝐂𝐥𝐢𝐞𝐧𝐭 𝐑𝐞𝐯𝐢𝐞𝐰: ★★★★★ "Amara has been a great find for me and my Airbnb. She is a brilliant asset to my business. Highly recommended." Georgina, Verified Airbnb Host 𝑶𝒏𝒆 𝒎𝒆𝒔𝒔𝒂𝒈𝒆. Tell me your listing link and your biggest current problem. I'll tell you exactly what's costing you bookings. No sales call required.

I help short term rental investors secure approved, profitable properties and turn them into high performing Airbnb & corporate housing listings. If you are: • New to rental arbitrage • Expanding your STR portfolio • Managing multiple listings and struggling with operations • Looking to improve occupancy, reviews, and cash I’m a Short-Term Rental & Rental Arbitrage Specialist with hands-on experience supporting STR owners across the US, Canada, UK, and Australia. Core Services *Rental Arbitrage Property Search & Approval • Market & regulation research (city, county & HOA rules) • Profitability analysis using AirDNA & Mashvisor • Lead sourcing via Zillow, Apartments com, Trulia, Hotpads • Landlord pitching using proven approval scripts * STR Listing & OTA Optimization • Airbnb, VRBO, Booking & Furnished Finder optimization • SEO-driven titles, descriptions & pricing alignment • Calendar syncing to prevent double bookings • Channel manager setup (Guesty, Hostaway, Lodgify) * Co-Hosting & Property Operations • Guest communication management • Reservation handling & issue resolution • Maintenance & cleaning coordination • Review management & guest experience improvement *Guest Experience & Brand Assets • Custom digital guidebooks • House rules & automated messaging flows • Smooth Check-in/check-out systems Here are some of the tools I use: AirDNA | Mashvisor | Airbnb | VRBO | Booking | Furnished Finder | Hospitable Guesty | Hostaway | Lodgify | Zillow | Apartments Google Workspace | Trello | Asana | Slack | StayFi | Host co | Zoom | Loom | Why Clients Work With Me: - Strong understanding of STR regulations & compliance - Clear communication with landlords, guests & teams - I am Organized and very Flexible - Adaptability to different time zones. - Ability to learn and adapt to new softwares and technologies quickly. I would love to hear from you too, quickly reach out to me so we can discuss more about your needs and how I can help you meet them.

🏡 Airbnb & Short-Term Rental Manager | Hassle-Free Hosting 3 years of STR Management | Airbnb, VRBO, Booking.com Expert | High-Performance Co-Host & Tech-Driven Solutions I'm a professional Airbnb, VRBO, and Booking.com property manager and Customer Service provider. Expert in guest communication services. My main area of expertise is vacation rental management. I have vast experience of managing Short Term Rentals on Airbnb.com, Homeaway.com, VRBO.com, TripAdvisor and Booking.com. Whether you’re managing one listing or a growing portfolio, I provide full-service support tailored to your property's needs. Services I Offer: ✅ Guest Communication & 24/7 Support (from inquiry to post-checkout) ✅ Listing Setup, Optimization & Multi-Platform Integration ✅ Dynamic Pricing Strategy & Calendar Management ✅ Turnover Coordination: Cleaners, Supplies & Maintenance ✅ Smart Lock Access Setup (e.g. August, Yale, Schlage, Igloohome, etc.) ✅ Custom Code Generation & Secure Entry for Every Guest ✅ Contactless Check-In/Out & Guest Instructions ✅ Review Management & Guest Screening ✅ Occupancy & Revenue Reporting ✅ Compliance with Platform Standards & Local Regulations ✅ House Rules Enforcement & Damage Dispute Resolution Softwares used: -Airbnb -VRBO -Booking.com -TripAdvisor (etc). - Lodgify - Guesty For Hosts - Guesty for Pros -Hostaway -Hospitable - Smoobu - Smartbnb - Turnoverbnb - Slack - Smartlock apps such as August App, Kwikset, Schlage and Sifely - Blink I specialize in multi-platform listing management, ensuring optimized content, synced calendars, and consistent performance across Airbnb, VRBO, Booking.com, and more. 📈 Let’s connect if you’re looking for a long-term partner to elevate your short-term rental business with professionalism, transparency, and performance you can measure.

Greetings, I’m Yasir, a Customer Support Specialist with 5+ years of experience managing high-volume communication for E-commerce brands and short-term rental businesses. At the core, my expertise is simple: Clear communication. Fast response. Issue control. Revenue protection. 🔹 E-commerce Support (Shopify / WooCommerce) ✔ Email & Live Chat handling ✔ Order tracking, refunds, exchanges ✔ PayPal / Klarna / Stripe disputes ✔ Chargeback prevention ✔ Ticket systems: Freshdesk Gorgias Zendesk Gmail Help scout Tawk.to Rich panel IONOS Reamaz e Out look To communicate with supplier: Discord Slack Lark Skype Whatsapp To monitor tracking status: Parcel panel Track 123 Social media moderator Facebook Instagram For disputes: PayPal Shopify charge backs I help brands reduce refunds, protect revenue, and maintain strong customer satisfaction. 🔹 Guest Communication & Listing Support (Airbnb, Booking, Expedia, Vrbo, Homeaway) ✔ Pre-booking & check-in communication ✔ Complaint handling & review protection ✔ Cleaning coordination ✔ Calendar & operational support ✔ Listing optimization ✔ Account setup ✔ Listing creation ✔ SEO-optimization ✔ Listing description I have used these tools: Smoobu Lodgify Guesty Hostaway Hospitable Kross Booking Whether it’s handling 500+ customer tickets or managing guest conversations before a check-in, I work with structure, calmness, and professionalism. I don’t “multitask randomly.” I manage systems efficiently and focus fully on the client I work with. If you need someone reliable who understands online operations deeply and communicates with confidence, I’m ready to help. Warm Regards, Yasir Rafique

Worked with Top Health Coaches, Famous Influencers 8M+ & High-Profile Clients | 69+ Projects Completed | 7+ Years Experience | Systems, Growth & Execution 🚀 I help businesses, founders, and creators streamline operations, scale their online presence, and turn systems into results. With 7+ years of hands-on experience, I don’t just “assist”- I take ownership, optimize workflows, and ensure things get done efficiently, accurately, and on time. ✅ What I Do Best -Growth-focused social media strategy & scalable content systems -AI-powered automation, content generation & workflow optimization -Digital operations & backend system building -CRM setup & lifecycle management (GoHighLevel, HubSpot, Zoho CRM) -Executive support: inbox, calendar & communication systems -Client success, follow-ups & onboarding flows -Research, reporting & data-driven decision making 🤖 Tools & Tech I Work With -AI & Automation: ChatGPT, Gemini, Claude, AI content generation tools, AI scripting & workflow tools -CRM & Marketing: GoHighLevel, HubSpot, Zoho CRM -Content & Design: Canva, AI video & short-form content tools -Social Media: Buffer, Hootsuite, Later, Metricool -Project Management: ClickUp, Asana, Trello, Notion -Collaboration: Google Workspace, Slack, Zoom, Loom -Analytics: Google Analytics, KPI dashboards & insights tools 💼 Whom I’ve Worked With I’ve supported high-profile influencers (8M+followers), fast-growing businesses, and agencies, managing daily operations and social media for brands with millions of followers across multiple industries. Clients work with me because I am: ✔ 7+ years of hands-on experience across social media and business operations ✔ Proactive and ownership-driven, delivering measurable outcomes ✔ Clear and professional communicator with consistent updates ✔ Focused on long-term growth and building scalable systems ✔ Act as a true business partner, not just a task performer, bringing strategic ideas and solutions because I am passionate about what I do 🌍 Availability & Work Style -Flexible with time zones -Available for long-term, monthly, or ongoing roles -Comfortable working independently with minimal supervision If you’re looking for someone who understands strategy, execution, and systems — not just tasks let’s talk. 📩 Send me a message and let’s see if we’re a good fit.