With 14+ years of experience, I help startups, SMBs, and enterprises transform ideas into scalable digital products and business solutions. As a Microsoft-focused technology partner, I have successfully delivered 1200+ projects for 720+ clients across 30+ countries, covering Microsoft Dynamics 365, custom software development, AI/ML, SaaS platforms, mobile applications, and blockchain-based solutions. As a Microsoft Partner, my team specializes in designing, developing, integrating, and modernizing business-critical applications using Microsoft technologies, modern web frameworks, cloud platforms, and emerging AI solutions. Microsoft Dynamics 365 & Power Platform • Dynamics 365 CRM, Sales, Customer Service, Business Central, Finance & Operations • Power Apps, Power Automate, Power BI, Power Pages • Microsoft Copilot Integration • CRM/ERP Migration, Integration & Automation Custom Software Development • ASP.NET, .NET Core, Angular, Node.js, React JS • Enterprise Web Applications • REST APIs & System Integrations • Cloud-Based Business Solutions Mobile App Development • iOS, Android, Flutter, React Native • Cross-Platform Mobile Apps • Enterprise & Consumer Applications • IoT-Enabled Mobile Solutions AI/ML Solutions • OpenAI & Azure OpenAI Integration • AI-Powered CRM & Copilot Solutions • Resume Parsing & Semantic Search • Predictive Analytics & Recommendation Engines SaaS Product Development • Multi-Tenant SaaS Platforms • Subscription-Based Applications • CRM, FinTech & Recruitment Solutions • Scalable Cloud Architectures Blockchain Solutions • Smart Contracts • NFT & Token-Based Platforms • Crypto Wallet Integration • Supply Chain Traceability Solutions Industries Worked With • Financial Services & FinTech • Banking & Insurance • Real Estate • Manufacturing • Transport & Logistics • Retail & eCommerce • Healthcare & Telehealth • Education & eLearning • Hospitality • Food & Beverage • Charity & Non-Profit • Government & Public Sector • Recruitment & Staffing • Agriculture & Livestock • Pet Care Industry • Entertainment & Media Unique Solutions Delivered Dynamics 365 & Enterprise Solutions • Microsoft Copilot implementation for Dynamics 365 CRM • Real-time inventory integration with Dynamics 365 F&O • Custom CRM for Microsoft License Reseller • Proposal Management System for Gulf Government Institution • CRM Portal for Car Race Organizer • Dynamics 365 Business Central implementations for Retail & Marketing companies • Field Service & Asset Tracking Platform AI-Powered Solutions • AI-driven Job Matching Platform using OpenAI Embeddings • Copilot-enhanced CRM systems • Predictive Sales Analytics • Knowledge Base Optimization Platforms Mobile & SaaS Products • Transportation System for Students with Special Needs • ERP Platform for Driver & Fleet Management • Community Service Mobile Platform • Dating & Social Networking Platform • Pet Training Application • Staffing & Young Talent Hiring Platform • IoT-based Smart Home Lighting & Spotify Integration App FinTech Platforms • Currency Exchange Platform • Policy Management System • Trading Advisory Portal Logistics & Transportation • Driver Management ERP • Shipping Management System • Specialized Student Transportation Platform • Fleet & Workforce Management Solutions Why Clients Hire Me ✅ Top Rated Plus Freelancer ✅ 100% Job Success Score ✅ 14+ Years of Experience ✅ Microsoft Partner Expertise ✅ 1200+ Successful Projects Delivered ✅ 720+ Global Clients Served ✅ Agile & Enterprise-Grade Development Practices ✅ Dedicated Long-Term Development Teams ✅ End-to-End Product Development from Idea to Launch Looking for a reliable technology partner for Dynamics 365, AI, SaaS, Mobile Apps, or Custom Software? Let's discuss your goals and explore how we can turn your vision into a scalable solution.

I provide reliable Cloud, ERP, VPN, Firewall, Backup, Remote Access, and IT Infrastructure solutions for businesses. I help companies set up, secure, manage, and troubleshoot their IT systems including servers, cloud hosting, VPN, firewalls, backup solutions, RDP access, Proxmox infrastructure, ERPNext hosting, accounting software, and monthly IT support SLA. My services include: • Cloud server setup and management • Dedicated and standard server configuration • Proxmox infrastructure deployment and support • Hetzner cloud support • OpenVPN and remote access setup • Fortinet firewall configuration and troubleshooting • RDP users and CAL services support • ERPNext hosting and rental-based ERP/accounting software • Accounting and inventory software support • SSL security setup • Veeam and Nakivo backup configuration • Backup storage and file server solutions • Windows and Linux server support • IT troubleshooting and end-user support • Monthly IT support SLA for businesses I focus on secure, stable, and business-ready solutions. My goal is to provide clean deployment, proper documentation, reliable troubleshooting, and long-term support for clients. If you need help with cloud hosting, VPN, firewall, remote access, ERP hosting, backup, or complete IT infrastructure, I can support you from planning to deployment and ongoing maintenance. Let’s discuss your requirement and build a reliable solution for your business.

𝗧𝗼𝗽 𝗥𝗮𝘁𝗲𝗱 | 𝟭𝟬𝟬% 𝗝𝗼𝗯 𝗦𝘂𝗰𝗰𝗲𝘀𝘀 | 𝗨𝗞-𝗕𝗮𝘀𝗲𝗱 I help 𝗦𝗠𝗕𝘀, 𝗠𝗦𝗣𝘀, and growing businesses build, maintain, troubleshoot, and optimize reliable IT infrastructure. My expertise covers 𝗪𝗶𝗻𝗱𝗼𝘄𝘀 𝗦𝗲𝗿𝘃𝗲𝗿, 𝗡𝗲𝘁𝘄𝗼𝗿𝗸 𝗔𝗱𝗺𝗶𝗻𝗶𝘀𝘁𝗿𝗮𝘁𝗶𝗼𝗻, 𝗗𝗲𝘃𝗢𝗽𝘀, 𝗥𝗲𝗺𝗼𝘁𝗲 𝗗𝗲𝘀𝗸𝘁𝗼𝗽 𝗦𝗲𝗿𝘃𝗶𝗰𝗲𝘀 (𝗥𝗗𝗦), 𝗩𝗶𝗿𝘁𝘂𝗮𝗹𝗶𝘇𝗮𝘁𝗶𝗼𝗻, 𝗙𝗶𝗿𝗲𝘄𝗮𝗹𝗹𝘀, 𝗕𝗮𝗰𝗸𝘂𝗽 & 𝗗𝗶𝘀𝗮𝘀𝘁𝗲𝗿 𝗥𝗲𝗰𝗼𝘃𝗲𝗿𝘆, and 𝗟𝗲𝘃𝗲𝗹 𝟮/𝟯 𝗠𝗦𝗣 𝗦𝘂𝗽𝗽𝗼𝗿𝘁. With 𝟱+ 𝘆𝗲𝗮𝗿𝘀 of professional infrastructure experience, 𝟰𝟯𝟳+ 𝗵𝗼𝘂𝗿𝘀 successfully delivered on Upwork, and experience supporting production environments across SMBs and MSPs, I focus on delivering secure, stable, and well-documented solutions that businesses can rely on. 𝗪𝗛𝗔𝗧 𝗜 𝗔𝗖𝗧𝗨𝗔𝗟𝗟𝗬 𝗚𝗘𝗧 𝗖𝗔𝗟𝗟𝗘𝗗 𝗜𝗡 𝗙𝗢𝗥 Most clients don't hire me to simply manage servers, they bring me in when something critical needs attention. A domain controller stops replicating. An RDS environment becomes unstable. Firewall rules break remote access. Backups fail silently. Virtual machines suffer performance issues. Infrastructure has been inherited with little or no documentation. My role is to quickly identify the root cause, stabilize the environment, implement best practices, and leave behind clear documentation so the infrastructure is easier to support going forward. 𝗦𝗬𝗦𝗧𝗘𝗠𝗦 𝗔𝗗𝗠𝗜𝗡𝗜𝗦𝗧𝗥𝗔𝗧𝗜𝗢𝗡 • Windows Server 2016 / 2019 / 2022 / 2025 • Active Directory, Group Policy, DNS, DHCP • Domain Controller Health & Replication • File & Print Services • Server Migration & Infrastructure Hardening 𝗡𝗘𝗧𝗪𝗢𝗥𝗞 𝗔𝗗𝗠𝗜𝗡𝗜𝗦𝗧𝗥𝗔𝗧𝗜𝗢𝗡 • Sophos, Fortinet, pfSense & Cisco ASA • VPN Configuration & Remote Access • VLANs, Routing & Switching (CCNA) • Firewall Rule Review • Network Performance & Security Troubleshooting 𝗗𝗘𝗩𝗢𝗣𝗦 𝗔𝗗𝗠𝗜𝗡𝗜𝗦𝗧𝗥𝗔𝗧𝗜𝗢𝗡 • PowerShell & Bash Scripting • Infrastructure Automation • CI/CD Administration • System Monitoring • Performance Optimization • Patch & Configuration Management 𝗥𝗘𝗠𝗢𝗧𝗘 𝗗𝗘𝗦𝗞𝗧𝗢𝗣 𝗦𝗘𝗥𝗩𝗜𝗖𝗘𝗦 (𝗥𝗗𝗦) • RDS Deployment & Migration • Remote Desktop Gateway • Session Host & Connection Broker • Secure Remote Access • Performance Optimization & Licensing 𝗩𝗜𝗥𝗧𝗨𝗔𝗟𝗜𝗭𝗔𝗧𝗜𝗢𝗡 & 𝗕𝗔𝗖𝗞𝗨𝗣 • VMware, Hyper-V & Proxmox • Veeam & Acronis Backup Solutions • Backup Validation & Restore Testing • Disaster Recovery Planning 𝗠𝗦𝗣 𝗜𝗧 𝗦𝗨𝗣𝗣𝗢𝗥𝗧 (𝗟𝗘𝗩𝗘𝗟 𝟮/𝟯) • Embedded MSP Escalation Support • Server & Network Troubleshooting • Infrastructure Support • Incident & Change Management • Documentation & SLA Compliance 𝗪𝗛𝗬 𝗖𝗟𝗜𝗘𝗡𝗧𝗦 𝗖𝗛𝗢𝗢𝗦𝗘 𝗠𝗘 ✔ 𝟰𝟯𝟳+ 𝗨𝗽𝘄𝗼𝗿𝗸 𝗛𝗼𝘂𝗿𝘀 delivering infrastructure and MSP support. ✔ 𝟭𝟬𝟬% 𝗝𝗼𝗯 𝗦𝘂𝗰𝗰𝗲𝘀𝘀 with 𝗧𝗼𝗽 𝗥𝗮𝘁𝗲𝗱 status. ✔ 𝟯𝟭𝟰 𝗵𝗼𝘂𝗿𝘀 as an embedded Level 2/3 MSP Engineer, supporting live production environments with documented, SLA-driven support. ✔ Current 𝗜𝗧 & 𝗚𝗼𝘃𝗲𝗿𝗻𝗮𝗻𝗰𝗲 role within a regulated UK legal firm, where security, access control, documentation, and change management are everyday responsibilities. ✔ Strong background in enterprise networking before transitioning into systems administration, providing an end-to-end understanding of infrastructure. ✔ I don't just fix today's issue, I build environments that are secure, documented, and easier to manage tomorrow. 𝗛𝗢𝗪 𝗜 𝗪𝗢𝗥𝗞 Every engagement starts with a short scoping discussion to understand the environment before recommending a solution. You'll receive clear communication throughout the project, practical recommendations, and complete documentation of everything implemented. If something falls outside my expertise, I'll tell you upfront rather than waste your time or budget. I'm 𝗨𝗞-𝗯𝗮𝘀𝗲𝗱, available during 𝗨𝗞 business hours, and also cover 𝗨𝗦 𝗘𝗮𝘀𝘁𝗲𝗿𝗻 and 𝗖𝗲𝗻𝘁𝗿𝗮𝗹 mornings. 𝗚𝗢𝗢𝗗 𝗙𝗜𝗧 𝗜𝗙 𝗬𝗢𝗨 𝗡𝗘𝗘𝗗 ✔ Windows Server Administration ✔ Network Administration ✔ DevOps & Infrastructure Automation ✔ Remote Desktop Services (RDS) ✔ VMware, Hyper-V & Proxmox ✔ Firewall & VPN Configuration ✔ Backup & Disaster Recovery ✔ Level 2/3 MSP Support ✔ Infrastructure Audits & Documentation 𝗡𝗘𝗫𝗧 𝗦𝗧𝗘𝗣 If you're looking for a dependable infrastructure engineer who can troubleshoot complex issues, improve system reliability, and become a trusted extension of your IT team, send me a message with your requirements. I'll let you know how I can help and recommend the most practical approach for your environment.

I've spent 7+ years managing enterprise Microsoft environments and leading technical support teams at a Microsoft Delivery Partner. I've worked across Microsoft 365, Intune, Dynamics 365 Finance & Operations, Copilot, and hybrid identity setups — and I bring the kind of hands-on depth that comes from resolving real production issues daily. Here's what I can help you with: ✅ Microsoft 365 Administration — Exchange Online, SharePoint, Teams, Viva tenant setup and optimization ✅ Intune & Endpoint Management — Device enrollment, compliance policies, app deployment, and lifecycle management ✅ Identity & Access Management — Entra ID (Azure AD), Conditional Access, MFA, RBAC, SSO, and hybrid identity ✅ PowerShell & Automation — Microsoft Graph API scripting for bulk provisioning, reporting, and policy deployment ✅ Dynamics 365 F&O Support — Configuration, troubleshooting, and user training ✅ Security & Compliance — Microsoft Defender for Endpoint, DLP, retention policies, compliance configuration ✅ Copilot & Modern Workplace — Deployment guidance and training for Copilot, Viva, Designer, and Clipchamp Why clients choose to work with me: → I reduced resolution times by 25% and improved customer satisfaction by 30% in my team lead role → I hold Microsoft 365 Administrator Expert, Endpoint Administrator Associate, AZ-900, and Dynamics 365 certifications → I founded Unified Hive, delivering M365 and Azure solutions to clients across multiple countries → I don't just configure — I document, train your team, and build automation so you're not dependent on me long-term My typical projects include: Tenant setup and migration (Exchange, SharePoint, Teams) Intune deployment from scratch or optimization of existing setup Entra ID / Azure AD configuration (Conditional Access, MFA, user provisioning) PowerShell automation scripts for reporting and bulk operations Security hardening and compliance configuration Technical consulting and architecture review I'm responsive, thorough, and I communicate clearly. Let's talk about your project.

Hi I am a Network / Systems Administrator with extensive experience working remotely for high ticket MSPs. I am comfortable leading teams and have worked as a Dev Ops, Operations, Customer Success / Satisfaction, and Project Manager. My certifications include A+, Network+, Security+, Project+, CySA+, MCSA Server 2008 (Microsoft), and CCNA (CIsco). I specialize in technical writing and creating and developing SOPs. I pride myself in bringing personable, efficient, and most importantly human IT services to real people. I am comfortable taking ownership of Client Accounts and maintaining not only strong professional relationships, but also keeping things human and personable as well. I'm looking forward to working with you!

🏆 Top Rated Freelancer ✅ 100% Job Success Rate * I'm working as a System administrator with 5 years of experience in the IT field, I have Excellent communication and organizational skills, strong technological and interpersonal skills, Solve problems quickly, resolve conflicts, and meet deadlines while working independently or with a team, Ambitious and eager to learn to prove to be a positive asset to your organization. * Successfully resolved over 30 technical issues per week, maintaining a customer satisfaction rating of 100% or higher. * I’m skilled in several different areas, and as such can offer services including (but not limited to): •Manage Network Infrastructure. •Installing windows server (AD-DNS-DHCP-Print Server-File Share) •Kaspersky endpoint administration •VMware ESXI •Manage and Configure Fortigate Firewall 80F •Troubleshoot Windows issues (Hardware & software) •Manage and Configure Qnap Storage •Installing Cameras •Setup Printers & Scanners •Backup Scenario •Cloud Computing (Azure - Contabo - Google Cloud) •Documenting and reporting on system configuration and maintenance •In-depth Knowledge of Operating Systems (Windows - MacOS) •Server Migration •Providing Users With Remote Access •IT Support L1 & L2 •Microsoft 365 admin My Courses: ● HCNA Routing and switching (Certified) ● MCSA ● Microsoft Azure AZ 900 Fundamentals ● Microsoft Azure AZ 104 administration ● CCNA ● CompTIA A+ ● CompTIA N+ ● C++ Please let me know if you have any further questions or concerns. I look forward to working with you. Thank you, and have a great day.

𝗜’𝗺 𝗮 𝗧𝗼𝗽-𝗥𝗮𝘁𝗲𝗱 𝗜𝗧 𝗖𝗼𝗻𝘀𝘂𝗹𝘁𝗮𝗻𝘁 𝘄𝗶𝘁𝗵 𝟲+ 𝘆𝗲𝗮𝗿𝘀 𝗼𝗳 𝗵𝗮𝗻𝗱𝘀-𝗼𝗻 𝗲𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲 providing 𝗠𝗶𝗰𝗿𝗼𝘀𝗼𝗳𝘁 𝟯𝟲𝟱 𝗮𝗱𝗺𝗶𝗻𝗶𝘀𝘁𝗿𝗮𝘁𝗶𝗼𝗻, 𝗪𝗶𝗻𝗱𝗼𝘄𝘀 𝗜𝗧 𝘀𝘂𝗽𝗽𝗼𝗿𝘁, 𝘀𝘆𝘀𝘁𝗲𝗺 𝗮𝗱𝗺𝗶𝗻𝗶𝘀𝘁𝗿𝗮𝘁𝗶𝗼𝗻, 𝗿𝗲𝗺𝗼𝘁𝗲 𝘁𝗲𝗰𝗵𝗻𝗶𝗰𝗮𝗹 𝘀𝘂𝗽𝗽𝗼𝗿𝘁, 𝘀𝗲𝗿𝘃𝗲𝗿 𝗺𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁, and 𝗠𝗦𝗣 𝘀𝗲𝗿𝘃𝗶𝗰𝗲𝘀 for businesses across the 𝗨𝗦, 𝗨𝗞, 𝗮𝗻𝗱 𝗘𝘂𝗿𝗼𝗽𝗲. I help 𝗦𝗠𝗕𝘀 𝗮𝗻𝗱 𝗴𝗿𝗼𝘄𝗶𝗻𝗴 𝗰𝗼𝗺𝗽𝗮𝗻𝗶𝗲𝘀 reduce downtime, resolve complex technical issues, improve system performance, and maintain reliable 𝗜𝗧 𝗶𝗻𝗳𝗿𝗮𝘀𝘁𝗿𝘂𝗰𝘁𝘂𝗿𝗲. 🔧 𝗠𝗶𝗰𝗿𝗼𝘀𝗼𝗳𝘁 𝟯𝟲𝟱 & 𝗖𝗹𝗼𝘂𝗱 𝗔𝗱𝗺𝗶𝗻𝗶𝘀𝘁𝗿𝗮𝘁𝗶𝗼𝗻 --𝗠𝗶𝗰𝗿𝗼𝘀𝗼𝗳𝘁 𝟯𝟲𝟱 𝗮𝗱𝗺𝗶𝗻𝗶𝘀𝘁𝗿𝗮𝘁𝗶𝗼𝗻, configuration & troubleshooting --𝗠𝗶𝗰𝗿𝗼𝘀𝗼𝗳𝘁 𝟯𝟲𝟱 𝗺𝗶𝗴𝗿𝗮𝘁𝗶𝗼𝗻 and tenant setup --𝗘𝘅𝗰𝗵𝗮𝗻𝗴𝗲 𝗢𝗻𝗹𝗶𝗻𝗲 𝗮𝗱𝗺𝗶𝗻𝗶𝘀𝘁𝗿𝗮𝘁𝗶𝗼𝗻 & email troubleshooting --𝗢𝘂𝘁𝗹𝗼𝗼𝗸 𝗰𝗼𝗻𝗳𝗶𝗴𝘂𝗿𝗮𝘁𝗶𝗼𝗻, mailbox issues & synchronization --𝗠𝗶𝗰𝗿𝗼𝘀𝗼𝗳𝘁 𝗧𝗲𝗮𝗺𝘀 𝗮𝗱𝗺𝗶𝗻𝗶𝘀𝘁𝗿𝗮𝘁𝗶𝗼𝗻 & troubleshooting --𝗦𝗵𝗮𝗿𝗲𝗣𝗼𝗶𝗻𝘁 administration & configuration --𝗢𝗻𝗲𝗗𝗿𝗶𝘃𝗲 setup, synchronization & troubleshooting --𝗠𝗶𝗰𝗿𝗼𝘀𝗼𝗳𝘁 𝗘𝗻𝘁𝗿𝗮 𝗜𝗗 (𝗔𝘇𝘂𝗿𝗲 𝗔𝗗) user & access management --𝗠𝗶𝗰𝗿𝗼𝘀𝗼𝗳𝘁 𝟯𝟲𝟱 𝗹𝗶𝗰𝗲𝗻𝘀𝗶𝗻𝗴 & user management --𝗘𝗺𝗮𝗶𝗹 𝘀𝗲𝗰𝘂𝗿𝗶𝘁𝘆, spam/phishing protection & mail flow troubleshooting --𝗠𝗶𝗰𝗿𝗼𝘀𝗼𝗳𝘁 𝟯𝟲𝟱 𝘂𝘀𝗲𝗿 onboarding/offboarding 🖥️ 𝗜𝗧 𝗦𝘂𝗽𝗽𝗼𝗿𝘁 — 𝗟𝗲𝘃𝗲𝗹 𝟮 & 𝗟𝗲𝘃𝗲𝗹 𝟯 --𝗥𝗲𝗺𝗼𝘁𝗲 𝗜𝗧 𝘀𝘂𝗽𝗽𝗼𝗿𝘁 & technical helpdesk --𝗪𝗶𝗻𝗱𝗼𝘄𝘀 𝟭𝟬/𝟭𝟭 𝘁𝗿𝗼𝘂𝗯𝗹𝗲𝘀𝗵𝗼𝗼𝘁𝗶𝗻𝗴 --𝗟𝟮/𝗟𝟯 𝗱𝗲𝘀𝗸𝘁𝗼𝗽 𝗮𝗻𝗱 𝘁𝗲𝗰𝗵𝗻𝗶𝗰𝗮𝗹 𝘀𝘂𝗽𝗽𝗼𝗿𝘁 --𝗔𝗽𝗽𝗹𝗶𝗰𝗮𝘁𝗶𝗼𝗻 𝗰𝗿𝗮𝘀𝗵𝗲𝘀 and software troubleshooting --𝗟𝗼𝗴𝗶𝗻, authentication & access issues --𝗦𝗹𝗼𝘄 𝗣𝗖 and system performance optimization --𝗕𝗹𝘂𝗲 𝗦𝗰𝗿𝗲𝗲𝗻 𝗼𝗳 𝗗𝗲𝗮𝘁𝗵 (𝗕𝗦𝗢𝗗) troubleshooting --𝗪𝗶𝗻𝗱𝗼𝘄𝘀 𝗲𝗿𝗿𝗼𝗿𝘀 and system configuration issues --𝗡𝗲𝘁𝘄𝗼𝗿𝗸 𝗰𝗼𝗻𝗻𝗲𝗰𝘁𝗶𝘃𝗶𝘁𝘆 troubleshooting --𝗣𝗿𝗶𝗻𝘁𝗲𝗿 & scanner troubleshooting --𝗥𝗲𝗺𝗼𝘁𝗲 𝗮𝗰𝗰𝗲𝘀𝘀 and 𝗩𝗣𝗡 troubleshooting --𝗣𝗮𝘁𝗰𝗵 𝗺𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁 and software updates --𝗘𝗻𝗱𝗽𝗼𝗶𝗻𝘁 troubleshooting and maintenance ⚙️ 𝗦𝘆𝘀𝘁𝗲𝗺 𝗔𝗱𝗺𝗶𝗻𝗶𝘀𝘁𝗿𝗮𝘁𝗶𝗼𝗻 & 𝗦𝗲𝗿𝘃𝗲𝗿 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁 --𝗪𝗶𝗻𝗱𝗼𝘄𝘀 𝗦𝗲𝗿𝘃𝗲𝗿 administration --𝗔𝗰𝘁𝗶𝘃𝗲 𝗗𝗶𝗿𝗲𝗰𝘁𝗼𝗿𝘆 administration --𝗨𝘀𝗲𝗿, 𝗴𝗿𝗼𝘂𝗽 & permission management --𝗚𝗿𝗼𝘂𝗽 𝗣𝗼𝗹𝗶𝗰𝘆 (𝗚𝗣𝗢) configuration --𝗗𝗡𝗦 & 𝗗𝗛𝗖𝗣 troubleshooting --𝗦𝗲𝗿𝘃𝗲𝗿 setup, maintenance & troubleshooting --𝗙𝗶𝗹𝗲 𝗮𝗻𝗱 𝗳𝗼𝗹𝗱𝗲𝗿 𝗽𝗲𝗿𝗺𝗶𝘀𝘀𝗶𝗼𝗻𝘀 --𝗕𝗮𝗰𝗸𝘂𝗽 & disaster recovery support --𝗘𝗻𝗱𝗽𝗼𝗶𝗻𝘁 𝗽𝗿𝗼𝘁𝗲𝗰𝘁𝗶𝗼𝗻 and security management --𝗦𝘆𝘀𝘁𝗲𝗺 𝗺𝗼𝗻𝗶𝘁𝗼𝗿𝗶𝗻𝗴 and proactive maintenance 🛠️ 𝗠𝗦𝗣 & 𝗥𝗲𝗺𝗼𝘁𝗲 𝗜𝗧 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁 I also provide 𝗺𝗮𝗻𝗮𝗴𝗲𝗱 𝗜𝗧 𝘀𝘂𝗽𝗽𝗼𝗿𝘁 and 𝗿𝗲𝗺𝗼𝘁𝗲 𝘀𝘆𝘀𝘁𝗲𝗺 𝗮𝗱𝗺𝗶𝗻𝗶𝘀𝘁𝗿𝗮𝘁𝗶𝗼𝗻 for businesses that need ongoing technical assistance. --𝗥𝗠𝗠 𝗶𝗺𝗽𝗹𝗲𝗺𝗲𝗻𝘁𝗮𝘁𝗶𝗼𝗻 & monitoring --𝗥𝗲𝗺𝗼𝘁𝗲 𝗺𝗼𝗻𝗶𝘁𝗼𝗿𝗶𝗻𝗴 and maintenance --𝗣𝗿𝗼𝗮𝗰𝘁𝗶𝘃𝗲 𝘀𝘆𝘀𝘁𝗲𝗺 maintenance --𝗠𝗮𝗻𝗮𝗴𝗲𝗱 𝗜𝗧 𝘀𝘂𝗽𝗽𝗼𝗿𝘁 for SMBs --𝗘𝗻𝗱𝗽𝗼𝗶𝗻𝘁 𝗺𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁 --𝗣𝗮𝘁𝗰𝗵 and update management --𝗜𝗧 𝘁𝗿𝗼𝘂𝗯𝗹𝗲𝘀𝗵𝗼𝗼𝘁𝗶𝗻𝗴 & incident resolution --𝗢𝗻𝗴𝗼𝗶𝗻𝗴 𝗿𝗲𝗺𝗼𝘁𝗲 𝘀𝘆𝘀𝘁𝗲𝗺 administration Experienced with 𝗥𝗠𝗠 𝗽𝗹𝗮𝘁𝗳𝗼𝗿𝗺𝘀 such as 𝗡-𝗮𝗯𝗹𝗲 and 𝗔𝘁𝗲𝗿𝗮, along with 𝗠𝗶𝗰𝗿𝗼𝘀𝗼𝗳𝘁-𝗯𝗮𝘀𝗲𝗱 𝗯𝘂𝘀𝗶𝗻𝗲𝘀𝘀 environments. 🎯 𝗪𝗵𝘆 𝗪𝗼𝗿𝗸 𝗪𝗶𝘁𝗵 𝗠𝗲? ⭐ 𝗧𝗼𝗽-𝗥𝗮𝘁𝗲𝗱 𝗨𝗽𝘄𝗼𝗿𝗸 𝗜𝗧 𝗖𝗼𝗻𝘀𝘂𝗹𝘁𝗮𝗻𝘁 ⭐ 𝟲+ 𝘆𝗲𝗮𝗿𝘀 𝗼𝗳 𝗵𝗮𝗻𝗱𝘀-𝗼𝗻 𝗜𝗧 𝗲𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲 ⭐ 𝟭𝟬𝟬% 𝗝𝗼𝗯 𝗦𝘂𝗰𝗰𝗲𝘀𝘀 ⭐ Experience supporting clients across the 𝗨𝗦, 𝗨𝗞 & 𝗘𝘂𝗿𝗼𝗽𝗲 ⭐ 𝗖𝗹𝗲𝗮𝗿 𝗰𝗼𝗺𝗺𝘂𝗻𝗶𝗰𝗮𝘁𝗶𝗼𝗻 and structured troubleshooting ⭐ 𝗙𝗮𝘀𝘁 𝗿𝗲𝘀𝗽𝗼𝗻𝘀𝗲 and practical problem-solving ⭐ Available for 𝗼𝗻𝗲-𝘁𝗶𝗺𝗲 𝗽𝗿𝗼𝗷𝗲𝗰𝘁𝘀, 𝗼𝗻𝗴𝗼𝗶𝗻𝗴 𝘀𝘂𝗽𝗽𝗼𝗿𝘁, and 𝗹𝗼𝗻𝗴-𝘁𝗲𝗿𝗺 𝗜𝗧 𝗮𝗱𝗺𝗶𝗻𝗶𝘀𝘁𝗿𝗮𝘁𝗶𝗼𝗻 Whether you need a 𝗠𝗶𝗰𝗿𝗼𝘀𝗼𝗳𝘁 𝟯𝟲𝟱 𝗔𝗱𝗺𝗶𝗻𝗶𝘀𝘁𝗿𝗮𝘁𝗼𝗿, 𝗟𝟮/𝗟𝟯 𝗜𝗧 𝗦𝘂𝗽𝗽𝗼𝗿𝘁 𝗘𝗻𝗴𝗶𝗻𝗲𝗲𝗿, 𝗪𝗶𝗻𝗱𝗼𝘄𝘀 𝗦𝘆𝘀𝘁𝗲𝗺 𝗔𝗱𝗺𝗶𝗻𝗶𝘀𝘁𝗿𝗮𝘁𝗼𝗿, 𝗥𝗲𝗺𝗼𝘁𝗲 𝗜𝗧 𝗧𝗲𝗰𝗵𝗻𝗶𝗰𝗶𝗮𝗻, or 𝗠𝗦𝗣 𝗦𝘂𝗽𝗽𝗼𝗿𝘁 𝗦𝗽𝗲𝗰𝗶𝗮𝗹𝗶𝘀𝘁, I can help 𝗱𝗶𝗮𝗴𝗻𝗼𝘀𝗲 𝘁𝗵𝗲 𝗶𝘀𝘀𝘂𝗲, 𝗶𝗺𝗽𝗹𝗲𝗺𝗲𝗻𝘁 𝘁𝗵𝗲 𝗿𝗶𝗴𝗵𝘁 𝘀𝗼𝗹𝘂𝘁𝗶𝗼𝗻, and keep your 𝗜𝗧 𝗲𝗻𝘃𝗶𝗿𝗼𝗻𝗺𝗲𝗻𝘁 running reliably. 📩 𝗦𝗲𝗻𝗱 𝗺𝗲 𝗮 𝗺𝗲𝘀𝘀𝗮𝗴𝗲 with your IT issue or project requirements. I’ll help you identify the problem and determine the 𝗺𝗼𝘀𝘁 𝗽𝗿𝗮𝗰𝘁𝗶𝗰𝗮𝗹 𝗻𝗲𝘅𝘁 𝘀𝘁𝗲𝗽.

Top Rated | 100% Job Success | 10+ Years Experience I help businesses manage, secure, and optimize their Linux servers, websites, and email systems ensuring everything runs smoothly and reliably long-term. Whether you need ongoing server & website management or help fixing critical issues, I work as a reliable long-term partner, not just for one-time fixes. # What I Do * Linux server administration, monitoring & optimization * cPanel/WHM & hosting management * WordPress management, fixes, migrations & optimization * Cloud infrastructure (AWS, GCP, DigitalOcean) * Server migrations with zero downtime * Email deliverability (SPF, DKIM, DMARC, blacklisting) * DNS & Cloudflare setup and troubleshooting * SSL, security hardening & malware cleanup # Why Clients Choose Me * Long-term server & website management * I fix *root causes*, not temporary issues * Fast, clear communication * Reliable and consistent availability #Let’s Work If you’re looking for a long-term server/website administrator or need a stable setup that just works, send me a message, I’ll guide you on the best approach.

🏆 Top 1% Expert-Vetted Salesforce architect. 100% Job Success. $1M+ delivered across 139 Upwork contracts — and Upwork is only part of the story. Most people who hire me have already tried something else first — a six-figure quote from a big partner, the cheapest bid on the board, or handling it in-house. I am faster than the big firms. Better than going it alone. I usually get called for one of three reasons. You’ve outgrown the setup you have and it’s straining. You inherited a mess you didn’t create — an admin left, a developer went quiet mid-build, and nobody still there knows what’s actually in the org. Or your current team is good but stretched, and the backlog is winning. All three come down to the same job: take ownership of an org somebody else built, find out what’s really in it, and make it work. 👤 Who you’re actually hiring I deliver the majority of my projects entirely on my own — scoping, architecture, build, documentation, handover — from the first call to the final delivery. No coordinator in the middle. No junior learning on your org. On the largest programs only, I bring in senior architects I’ve worked with for years; never juniors, never an offshore handoff. I tell you which yours is before you sign, not after. I don’t bait-and-switch — the person you talk to is the person who does the work and owns the outcome. ⚙️ Why one person can carry this My delivery systems. Proprietary tooling and repeatable frameworks that compress work which used to take a team — which is how a practice of one ships faster than firms charging twice as much, without dropping the quality bar. 🏢 The part that isn’t on this profile Upwork is where a lot of my work happens, not all of it. I’ve founded and scaled three agencies, served as an engineering manager at Robert Half (Fortune 500) over Salesforce, Marketing Cloud, and GenAI product teams, and worked as an independent architect across 200+ Salesforce orgs. I’m personally running 10+ active client engagements right now. The numbers above are the Upwork slice, not the total. 🏆 Track Record Upwork Expert-Vetted (Top 1%) · Top Rated Plus 100% Job Success · 5.0★ 139 contracts · 21,000+ hours · $1.5M+ in Upwork revenue 150+ Salesforce orgs · 3 agencies founded and scaled · Robert Half (Fortune 500) engineering leadership ⚡ How I Work Direct — you talk to me. The person who scopes it is the person who ships it. Fast — average response under 4 hours. On most engagements the first fix ships in days, not sprints. Compressed timelines, not open-ended discovery. Documented — every task ships with a written record of what changed and why. Work you keep, not work you re-buy. Secure — strict handling of sensitive client data. HIPAA-aware and NDA-ready from day one. Outcome-based — fixed cost wherever the scope allows. Priced up front, no open meter. Bugs are rare, and you never pay for them. No lock-in — month to month. If I’m not earning it, leave. 🎓 Salesforce Expertise Sales Cloud · Service Cloud · Marketing Cloud (incl. Account Engagement / Pardot) · Experience Cloud · CPQ · Revenue Cloud · Health Cloud · NPSP · Field Service Lightning · Apex · LWC · Reports & Dashboards 🔧 Beyond Salesforce HubSpot CRM & Marketing Hub · n8n workflow automation · custom web development · API integrations & middleware · marketing automation platforms · data migration & management · Slack · SMS · Tableau · Power BI · Zapier · Agentforce · ChatGPT 🎓 Certifications Salesforce Associate · Administrator · Business Analyst · Platform App Builder · Platform Developer I · AI Associate · AI Specialist 📊 Recent Engagements Experience Cloud (LWR) customer portal, built end to end — 1,117 hrs · 5.0★ Custom development, ongoing since Dec 2024 — I’m still their Salesforce team · 466 hrs Experience Cloud delivery — 399 hrs · 5.0★ Customer io to Salesforce integration — 268 hrs · 5.0★ Marketing Cloud Account Engagement, B2B2C lead nurturing — 131 hrs · 5.0★ ⚡ Tell me what’s broken. I can start today.

Hi, I am Abednego! I don’t just resolve IT issues, I keep your business running smoothly, securely, and without disruption. ✅ I am a highly skilled IT Helpdesk Support Specialist with 100% success rate and a proven track record of delivering reliable, fast, and business-focused support. With over 3+ years of experience in enterprise infrastructure and end-user support, I help organisations minimise downtime, improve productivity, and create seamless IT experiences. ✅I am looking for opportunities to use my skills and experience while continuing to learn and grow. ✅I take pride in doing work that actually makes a difference. When your business runs better, that means I have done my job well. 🚀 What I Deliver ✔ End-to-End IT Support (L1–L3) – Fast resolution with minimal disruption ✔ Microsoft 365 Administration – Exchange, Teams, SharePoint, Entra ID ✔ Intune & Endpoint Management – Autopilot, compliance, app deployment ✔ Automation – PowerShell & Power Automate to eliminate repetitive tasks ✔ Security & Compliance – Conditional Access, device security, policy enforcement ✔ AI-Driven IT Support using Copilit – Chatbots & smart workflows to boost efficiency 🚀Certifications; ✔SC-400, MICROSOFT CERTIFIED INFORMATION PROTECTION ASSOCIATE ✔MS-900; MICROSOFT 365 CERTIFIED: FUNDAMENTALS ✔SC-900; MICROSOFT 365 CERTIFIED: SECURITY AND COMPLIANCE FUNDAMENTAL ✔AZ-900; AZURE FUNDAMENTAL ✔MCT, MICROSOFT CERTIFIED TRAINER (MCT) ✔CompTIA, ITF Fundamental (ITF+) ***The rate can be negotiated according to the needs of the company***