Hi I am a Network / Systems Administrator with extensive experience working remotely for high ticket MSPs. I am comfortable leading teams and have worked as a Dev Ops, Operations, Customer Success / Satisfaction, and Project Manager. My certifications include A+, Network+, Security+, Project+, CySA+, MCSA Server 2008 (Microsoft), and CCNA (CIsco). I specialize in technical writing and creating and developing SOPs. I pride myself in bringing personable, efficient, and most importantly human IT services to real people. I am comfortable taking ownership of Client Accounts and maintaining not only strong professional relationships, but also keeping things human and personable as well. I'm looking forward to working with you!

Do you need a reliable System Administrator to keep your servers secure, optimized, and running 24/7? I specialize in system administration, server management, and cloud infrastructure, helping businesses maintain stability, scalability, and security across hybrid environments. ⚙️ What I Do I provide end-to-end system administration and technical support for both Windows and Linux ecosystems — ensuring high performance, strong security, and minimal downtime. Core Services: 🧩 Windows & Linux Server Management (Ubuntu, CentOS, Red Hat) 🔒 Active Directory, Group Policy, and User Management ☁️ Microsoft 365 & Azure Administration (VMs, Azure AD, IAM, MFA) 🧠 Network Administration & Security (VPNs, Firewalls, Load Balancing) 💾 Backup & Disaster Recovery (Veeam, Acronis, Windows Backup) ⚙️ Server Virtualization (VMware, Hyper-V, Proxmox) 🔧 Automation & Scripting (PowerShell, Bash) 🛠️ Remote IT Support & Troubleshooting (TeamViewer, RDP, AnyDesk) 🌐 Tools & Technologies Operating Systems: Windows Server, Ubuntu, CentOS, Red Hat Platforms: Azure, Microsoft 365, VMware, Hyper-V, Proxmox Networking: Cisco ASA, Fortinet, pfSense, Nginx, HAProxy Monitoring: Nagios, PRTG, SolarWinds Backup: Veeam, Acronis, Windows Backup ⚡ Why Clients Choose Me ✅ 20+ successful system administration projects with 5-star results ✅ Proactive monitoring to prevent issues before they occur ✅ Fast response times and detailed documentation ✅ Experienced in both on-premises and cloud environments ✅ Dedicated to delivering secure, efficient, and reliable IT solutions Let’s optimize your systems for performance, security, and uptime. 💬 Contact me to discuss your infrastructure and how I can help streamline it.

Are you facing downtime, email issues, or slow system performance? Need a reliable Microsoft 365 specialist who can troubleshoot, manage, and secure your IT infrastructure — without the tech jargon? I'm a Top-Rated IT Consultant with 6+ years of hands-on experience in: 🟢 Microsoft 365 administration & migration 🟢 Tier 2/3 technical support for Windows environments 🟢 Remote IT support & managed service delivery for SMBs 🟢 System administration, server management, and RMM 🔧 What I Help Clients With: ✅ Microsoft 365 Setup, migration & configuration (Outlook, SharePoint, Teams, OneDrive) Exchange Online, Azure AD, license management Troubleshooting mailbox issues, sync problems, and email security ✅ IT Support (Level 2 & 3) Windows troubleshooting & error resolution Application crashes, login failures, performance issues Network connectivity, printer/scanner, and remote access issues Speed up slow PCs, resolve blue screen errors, patch management ✅ Managed Services & System Administration Remote monitoring (RMM tools like N‑able, Atera, etc.) Windows Server setup & maintenance Active Directory user/group policies Data backup, recovery, and endpoint protection 🎯 Why Clients Choose Me: 🔒 Trusted by clients across the US, UK, and Europe 🧩 Problem-solver with proactive communication 🛠 Fast turnaround & flexible availability ⭐ 100% Job Success | Top-Rated on Upwork ⏱ Available for ongoing or one-time support, short-term or long-term 📩 Let’s Talk I’d love to help streamline your IT systems, improve performance, and keep things running smoothly — with zero guesswork. Message me today to discuss your project or set up a quick discovery call.

Top Rated | 100% Job Success | 10+ Years Experience I help businesses manage, secure, and optimize their Linux servers, websites, and email systems ensuring everything runs smoothly and reliably long-term. Whether you need ongoing server & website management or help fixing critical issues, I work as a reliable long-term partner, not just for one-time fixes. # What I Do * Linux server administration, monitoring & optimization * cPanel/WHM & hosting management * WordPress management, fixes, migrations & optimization * Cloud infrastructure (AWS, GCP, DigitalOcean) * Server migrations with zero downtime * Email deliverability (SPF, DKIM, DMARC, blacklisting) * DNS & Cloudflare setup and troubleshooting * SSL, security hardening & malware cleanup # Why Clients Choose Me * Long-term server & website management * I fix *root causes*, not temporary issues * Fast, clear communication * Reliable and consistent availability #Let’s Work If you’re looking for a long-term server/website administrator or need a stable setup that just works, send me a message, I’ll guide you on the best approach.

🏆 Top 1% Expert-Vetted Salesforce consultant. 100% Job Success. 5.0★ across 139 engagements. $1M+ delivered on Upwork. I am a Salesforce strategic advisor and architect. When you hire me you get my judgment, my architecture decisions, and my personal involvement on every engagement. I have consulted on 150+ Salesforce orgs, personally delivered 20,000+ hours of architecture and development work, and overseen much more across teams I have built and led including Fortune 500 engineering leadership. I work at both strategy and execution, I advise and build. That combination along with my professional delivery is why mid-market and growth-stage companies bring me in when they need someone who can lead the room and deliver the outcome. On larger engagements I bring in a small trusted team of specialized architects and project managers I have personally trained and worked with for years. I still lead every engagement personally. 🏆 Proven Track Record Upwork Expert-Vetted (Top 1%) · Top Rated Plus 100% Job Success · 5.0★ across 139 engagements 18,000+ hours personally delivered · $1M+ in Upwork revenue. 150+ Salesforce orgs consulted · 100,000+ hours of delivery overseen. Personally leading and contributing on every engagement ⚡ How I Work Secure: strict handling of sensitive client data. HIPAA-aware and NDA-ready. Direct: you work with me. No handoff gaps and no project coordinators in the way. Fast: AI-enabled internal processes means faster scoping, cleaner documentation, and higher output quality without cutting corners. Outcome-based: fixed-cost engagements wherever possible. Bugs and fixes are rare, but you don’t pay for them. 🎓 Areas of Expertise Sales Cloud · Service Cloud · Marketing Cloud (incl. Account Engagement / Pardot) · Experience Cloud · CPQ · Revenue Cloud · Health Cloud · NPSP · Field Service Lightning · Apex · LWC · Reports & Dashboards · Integrations (HubSpot, Slack, SMS, Tableau, Power BI, n8n, Zapier, Agentforce, ChatGPT, and beyond) 🎓 My Certifications Salesforce Associate · Administrator · Business Analyst · Platform App Builder · Platform Developer I · AI Associate · AI Specialist 📊 Recent Engagements $83K · 1,117 hrs — LWR Experience Cloud build (5.0★) $34K · 466 hrs — Multi-year custom Salesforce development $32K · 399 hrs — Experience Cloud delivery (5.0★) $18K · 268 hrs — Customer io to Salesforce integration (5.0★) $11K · 131 hrs — Marketing Cloud Account Engagement, B2B2C lead nurturing (5.0★) ⚡ Let’s talk. I can get started on your project today.

🏆 Top Rated Freelancer ✅ 100% Job Success Rate * I'm working as a System administrator with 4 years of experience in the IT field, I have Excellent communication and organizational skills, strong technological and interpersonal skills, Solve problems quickly, resolve conflicts, and meet deadlines while working independently or with a team, Ambitious and eager to learn to prove to be a positive asset to your organization. * Successfully resolved over 30 technical issues per week, maintaining a customer satisfaction rating of 100% or higher. * I’m skilled in several different areas, and as such can offer services including (but not limited to): •Manage Network Infrastructure. •Installing windows server (AD-DNS-DHCP-Print Server-File Share) •Kaspersky endpoint administration •VMware ESXI •Manage and Configure Fortigate Firewall 80F •Troubleshoot Windows issues (Hardware & software) •Manage and Configure Qnap Storage •Installing Cameras •Setup Printers & Scanners •Backup Scenario •Cloud Computing (Azure - Contabo - Google Cloud) •Documenting and reporting on system configuration and maintenance •In-depth Knowledge of Operating Systems (Windows - MacOS) •Server Migration •Providing Users With Remote Access •IT Support L1 & L2 •Microsoft 365 admin My Courses: ● HCNA Routing and switching (Certified) ● MCSA ● Microsoft Azure AZ 900 Fundamentals ● Microsoft Azure AZ 104 administration ● CCNA ● CompTIA A+ ● CompTIA N+ ● C++ Please let me know if you have any further questions or concerns. I look forward to working with you. Thank you, and have a great day.

Hello! I'm Laurie, a project-based IT Consultant who has true concern for the client needs and resolving issues. I can setup, administer or fix any email problem quickly and I'm available now! I provide end to end migration services or admin/end user training. I'm a Customer Support Level 2/Level 3 Specialist for over ten years. I troubleshoot and resolve email deliverability issues. I specialize in DNS for Email Deliverability SPF, DKIM, DMARC and BIMI records on any DNS hosting provider. Customer Support Specialist I provide excellent technical support and have worked in Level 2/3 support for over ten years supporting email, apps (Google and M365 and 25+ email systems) and complex applications providing end to end analysis, planning, support and training. I supported an email migration tool and another software tool that did a contacts mailbox sync and worked directly with the customers and developers to resolve issues quickly. I also worked for a Microsoft MSP for a year closing outstanding tickets and providing real solutions quickly to the customers on Windows and Macs. I can work in any environment with any meeting sharing software (like Teams or Zoom) to work with customers very effectively to resolve their issues myself or if needed to escalate to the dev team and keep the team informed. I have used these help desk systems: GitHub, Jira, FreshDesk, FreshWorks, ZenDesk, Slack, ClickUp, email and chat. Email Migrations, Email Administration and Admin/End User Training: I've been doing email and migrations for over 20 years. I can setup, support, deploy, train and migrate from any email system to any email system. I can support end users with training online or self paced materials and assistance. I've have deployed and supported many organizations migrating to and from Exchange Server 2003 - 2019, Microsoft 365 and Google using Windows or Mac Computers. I'm also a migration and support expert in twenty five different email platforms including: Microsoft 365, Google Workspace, Exchange Server 2003 to Exchange Server 2022, Microsoft Office, Microsoft Teams, Office 365, Exchange Online, GoDaddy M365 & Email Essentials, Rackspace, IBM Domino Notes, HCL Domino Notes, IBM SmartCloud, GroupWise, G Suite, Google Workspace, Amazon WorkMail, ccMail Archive, Communigate Pro, Courier, Cyrus, Eudora, FirstClass, Hmailserver, IceWarp, Kerio, MDaemon, MailEnable, MiraPoint, HostGator, Hostinger, Netmail, Oracle/SUN JES/iPlanet One, PostFix, Scalix, Qmail, SendMail, Yahoo, Zarafa, Zimbra, Generic IMAP and Generic POP and Collaborative Email: Front Collaborative Email, Missive, Google Groups as Collaborative Email, IBM Domino and Microsoft Collaborative applications, Also supporting file based email: PST, MSG, MBOX, EML. I specialize in Microsoft 365 Implementations (10+ years), Exchange Server(20+ years) 2019-2003, Active Directory, Azure, AWS, VMWare and on-premises systems. I can perform setup, administration and troubleshooting of Windows Operating Systems Windows 2022 - Windows NT 3.51 (25 years) cloud or on premises and Windows End User Operating Systems (25 years) (Windows 11, 10, 8, 7...to Win 3.1). I can setup and troubleshoot admin authentication methods for Azure AD Certificate using Modern OAuth2 for M365 or EWS Impersonation/Delegation for Exchange Servers. OneDrive and Teams issues are my specialty. I can also support and resolve any and all Outlook Client issues on Windows or Apple Macs. Please reach out and contact me today!

I designed a Zero Trust security architecture for a mid-market financial firm that reduced their attack surface by 80% and achieved SOC 2 Type II certification in under six months. Over 20+ years, I’ve helped organizations across finance, healthcare, government, and tech secure cloud environments, pass audits, and avoid six-figure breach risks through practical, production-ready security design. 🛡️ CLOUD & ENTERPRISE SECURITY ARCHITECTURE I design end-to-end security architectures on Azure and AWS that align with real business risk, not just checkbox compliance. My engagements span Zero Trust network design, IAM strategy, cloud-native security controls, and threat modeling for organizations ranging from Series B startups to Fortune-tier enterprises. - Zero Trust Architecture (ZTNA, microsegmentation, identity-centric design) - Azure Security Center, Microsoft Defender, AWS Security Hub, GuardDuty - IAM & Privileged Access Management (PAM) - Network Security: Firewalls, SD-WAN, IDS/IPS, VPN, DMZ architecture - Cloud Landing Zone design and secure baseline configuration 📋 COMPLIANCE & GOVERNANCE (SOC 2 | ISO 27001 | NIST | CIS) I've guided organizations from pre-audit chaos to certification-ready in compressed timelines. I don't just hand you a policy template, I build the controls, close the gaps, and prepare your team to pass. - SOC 2 Type I & Type II readiness and audit preparation - ISO 27001 gap assessments, ISMS design, and implementation roadmaps - NIST CSF and NIST 800-53 compliance programs - Risk register development, control mapping, and evidence collection - Security awareness program design ☁️ MICROSOFT 365, SHAREPOINT & SYSTEMS INTEGRATION I've deployed and secured Microsoft 365 environments for enterprises with thousands of seats, architected SharePoint intranet platforms, and designed systems integration frameworks that connect legacy infrastructure with modern cloud services, without breaking what works. - Microsoft 365 tenant architecture, security hardening, and governance - SharePoint Online design, migration, and custom configuration - API-based systems integration and workflow automation - Hybrid Azure AD / Active Directory environments ✍️ TECHNICAL WRITING & PROPOSAL DEVELOPMENT I translate complex technical architectures into documents that win contracts and drive decisions. My technical proposals have supported bids across federal and commercial sectors, and my research is published and indexed on Google Scholar. - RFP/RFQ response writing and solution narrative development - Architecture documentation, runbooks, and security policies - Cloud and cybersecurity whitepapers and thought leadership content 👋 WHY WORK WITH ME I bring the strategic thinking of an enterprise architect and the hands-on delivery of an engineer who has actually built, secured, and documented these systems in production. I communicate clearly, meet deadlines, and treat every client engagement like it's going into my own portfolio. Whether you need a full security architecture engagement, compliance readiness support, a technically precise proposal, or an expert who can write about cloud security in plain English, I'm ready to deliver.

Hi, I am Abednego! I don’t just resolve IT issues, I keep your business running smoothly, securely, and without disruption. ✅ I am a highly skilled IT Helpdesk Support Specialist with 100% success rate and a proven track record of delivering reliable, fast, and business-focused support. With over 3+ years of experience in enterprise infrastructure and end-user support, I help organisations minimise downtime, improve productivity, and create seamless IT experiences. ✅I am looking for opportunities to use my skills and experience while continuing to learn and grow. ✅I take pride in doing work that actually makes a difference. When your business runs better, that means I have done my job well. 🚀 What I Deliver ✔ End-to-End IT Support (L1–L3) – Fast resolution with minimal disruption ✔ Microsoft 365 Administration – Exchange, Teams, SharePoint, Entra ID ✔ Intune & Endpoint Management – Autopilot, compliance, app deployment ✔ Automation – PowerShell & Power Automate to eliminate repetitive tasks ✔ Security & Compliance – Conditional Access, device security, policy enforcement ✔ AI-Driven IT Support using Copilit – Chatbots & smart workflows to boost efficiency 🚀Certifications; ✔SC-400, MICROSOFT CERTIFIED INFORMATION PROTECTION ASSOCIATE ✔MS-900; MICROSOFT 365 CERTIFIED: FUNDAMENTALS ✔SC-900; MICROSOFT 365 CERTIFIED: SECURITY AND COMPLIANCE FUNDAMENTAL ✔AZ-900; AZURE FUNDAMENTAL ✔MCT, MICROSOFT CERTIFIED TRAINER (MCT) ✔CompTIA, ITF Fundamental (ITF+) ***The rate can be negotiated according to the needs of the company***

Hi, I’m Qaisar a senior System & Cloud Engineer + Full-Stack Developer with 10+ years of hands-on experience helping businesses build, migrate, automate, and scale their technology with confidence. I work with startups and growing companies that want reliable systems, secure infrastructure, and software that actually works in production not fragile setups or demo-only solutions. 🔹 What I Do Best Cloud, IT & Systems Administration Google Workspace setup, administration & complex migrations (Workspace ↔ Workspace, cPanel/IMAP → Workspace, Google → Microsoft 365) Microsoft 365, Azure, Windows Server & Active Directory Email deliverability & security: SPF, DKIM, DMARC, MX, DNS VMware virtualization, server optimization & infrastructure planning Backup & disaster recovery with Veeam Firewalls & networking: pfSense, MikroTik, VPNs, VLANs, load balancing 👉 Result: Secure, downtime-free environments with clean migrations and zero data loss Full-Stack Development & AI Automation Build production-ready SaaS apps, dashboards & internal tools Automate manual workflows using AI & event-driven automation Integrate AI into real business systems (not experiments) Tech Stack Frontend & Backend: React, Node.js, TypeScript, Express AI & Automation: OpenAI API, LangChain, RAG pipelines, n8n, Agentic AI Databases: PostgreSQL, MySQL, MongoDB, Redis, Pinecone DevOps: Docker, CI/CD, cloud deployment & server management Integrations: REST/GraphQL APIs, Webhooks, CRMs, ERPs, Slack, MS Teams 👉 Result: Systems that save time, reduce tools, and scale cleanly ✅ What Clients Like About Working With Me Clear communication & honest timelines Strong planning before execution Deep technical knowledge across IT + software + cloud Long-term mindset systems built to grow, not break “Get it done” attitude with real ownership 🏢 About My Team I run Sysconnects, a small, focused team delivering cloud engineering, full-stack development, and AI-driven automation. When needed, I can scale quickly with experienced resources without sacrificing quality. If you need one person who understands infrastructure and software, I’m here to help.