Talent badge filter
Skills filter
Select talent location
Select talent time zones
$25/hr
87%
Job Success
Available now
Offers consultations
Start of list.
End of list.
Are you looking for a seasoned healthcare professional with 15+ years of industry experience? Look no further! I bring a wealth of expertise to the table, spanning various roles in the healthcare IT industry, including Website and mobile Application Development, Project Management, Integration, Consultation, Digital Marketing, and Compliance.
My Expertise
Web & Mobile Solution
• Telehealth/Telemedicine Virtual Appointment Booking Solutions & mHealth Apps
• EMR, EHR, PHI, Medical Billing Solutions for Patient Healthcare/Medical Records
• HealthKit Integration for Fitness Apps
• Healthcare device and smartwatch integration for vitals extraction
• Healthcare Marketplace Management Solutions
• Doctor-patient apps and Websites
• Medical Job Portals
• Staff Management Software, and more!
• Chat-bot, video call, SMS, email service integration
Healthcare Consulting & Subject Matter Expertise:
• HIPAA Compliance & Standards
• HL7 V2, HL7 FHIR, SMART on FHIR, and NCPDP Standards
• EHR & EMR Integration (EPIC, Cerner)
• Healthcare Device & HealthKit Integration
• Consulting on Telemedicine, EMR/EHR, HL7, FHIR, EDI, HIE, CCDA, HIPAA, Mirth Connect, Billing, Benefit Plan Management, Eligibility Verification, Claim Scrubbing
• Start-Up and Large Organization Consulting for HIPAA Compliance
• Security Risk Assessment and Remediation for Healthcare Applications
• Mirth Connect Configuration and Channel Customization
• Mirth Connect-Based FHIR Integration
• Lab Integrations (Uni-Directional, Bi-Directional)
• Integration with PopHealth, Epic, Cerner
• Billing Management and EDI Processing Systems
• DICOM Viewer & PACS Solutions
Digital Marketing Services:
• SEO: Backlinking, Website SEO Auditing, Keyword Research
• On-Page & Off-Page Optimization
• Google Analytics
• SMO & SMM: Social Media Platform Management
• Content Writing & Editing
• Blog Writing
• Email/Testimonial/Article Writing
Bubble.io Expertise:
• API Integration
• Payment Method Setup
• Responsive Design
• UX/UI Design
• Project Management
I have also updated with emerging technologies like AI, chat-bot integration, and process automation.
I've worked on numerous Bubble.io projects, mastering backend workflows, API integration, SQL Database connectors, Stripe payment integration, custom plugins, and third-party APIs.
Our Global Impact:
I've proven my healthcare domain expertise across the US, Canada, Australia, Europe, South America, and the UAE healthcare industries.
Let's connect and transform your vision into a reality! Add value to your dream product with our expertise. Contact us today!
Associated with
DreamSoft4u Pvt. Ltd
$75/hr
96%
Job Success
Available now
Offers consultations
Start of list.
End of list.
Claude Code & Claude Cowork Architect — production AI agents, custom skills, and agentic systems for serious operators.
I build production-grade AI systems on Claude Code and Claude Cowork — multi-agent applications, custom Claude skills, and MCP-integrated workflows that operate on live data, not demos. Becoming a member of the Anthropic Claude Partner Network. 790+ completed Upwork projects, 3,200+ hours, 4.9 across 485 reviews. Ex-Barclays Bloomberg AVP.
Most "AI freelancers" wire up a chatbot. I architect agentic systems the way an engineering team would: structured project context, specialized subagents, reusable skills, error handling, and live system integration over the Model Context Protocol (MCP) — the kind of systems that survive audits, scale past 10x volume, and keep working when your team turns over.
WHAT I BUILD WITH CLAUDE
→ Claude Code applications — full products architected and shipped end-to-end (React / FastAPI / Supabase), with custom subagents and skills doing the engineering. Recent: a Singapore recruitment portal with government-grade auth and live ATS, calendaring, and payment integrations.
→ Multi-agent systems — orchestrated agents that decompose complex work and hand off to each other. Recent: a public-sector bidding engine (Watchdog → Evaluator → Builder) using RAG to assemble 80% proposal drafts.
→ Custom Claude Skills — reusable, domain-specific capabilities (in the project's .claude skills folder) for document parsing, matching, compliance checks, and internal operations.
→ MCP integrations — Claude connected to live systems: Supabase, Airtable, Google Drive, Monday, n8n. Real read/write, not screenshots.
→ Claude Cowork operating systems — AI knowledge-workers that replace fragmented internal tooling for ops teams.ALSO FLUENT IN: n8n, OpenAI / Codex, VAPI & Retell (voice AI), RAG pipelines, HubSpot / GoHighLevel / Pipedrive, and Make Platinum Partner — used where they're the right tool alongside Claude.
WHO I WORK WITH
Founders and operators at $1M–$50M ARR companies in healthcare, fintech, and real estate who need automation that behaves like infrastructure, not duct tape:
→ Healthcare — intake, scheduling, HIPAA-aware agentic workflows
→ FinTech — KYC, compliance reporting, document processing
→ Real Estate — lead qualification, listing automation, broker dashboards
WHY CLIENTS HIRE ME OVER A $25/HR FREELANCER
I came to AI through 8 years at Barclays Investment Bank and Bloomberg, where a broken process cost millions. I architect systems with monitoring, documentation, and reliability built in — not bolted on after the first failure. I run Growwstacks, a 10-person agency in the Anthropic Claude Partner Network. You hire me, you get the agency: PM, QA, and the bandwidth for enterprise-grade scope.
HOW I WORK
* Discovery call (free, 30 min) — your workflow, bottlenecks, stack
* Architecture proposal — written scope, not a verbal estimate
* Build with weekly demos — staging from day one
* Launch with documentation and video walkthrough
* Ongoing support — most clients stay on retainer
CREDENTIALS
* Anthropic Claude Partner Network
* Make Platinum Partner & Community Leader
* 15 years software engineering & process architecture
* Ex-Barclays Bloomberg AVP
Let's talk if you have a real AI problem and a real budget. I'm not the cheapest — I'm the one you hire when the cheap one didn't work.
Manish M.
has worked
.
Associated with
GrowwStacks
$40/hr
100%
Job Success
$10K+ earned
Start of list.
End of list.
I’m a systems engineer with strong expertise in web development, IT support, and process automation. I bring a proven track record of solving complex IT challenges, streamlining workflows, and delivering reliable technical solutions that keep businesses running smoothly.
💡 What I Do Best:
• Solution Delivery: Deploying and configuring customized hardware and software solutions.
• Cloud & Productivity Tools: Administration and configuration of Google Workspace and Microsoft 365 (Entra ID, Exchange, Teams).
• Web Development: Building and maintaining websites with Webflow, WordPress (CMS), PHP, HTML, CSS, JavaScript.
• Automation: Creating shell and Python scripts to eliminate repetitive tasks and boost efficiency.
• Server & Database Management: Managing Linux servers (CentOS, Debian, Ubuntu) and administering Oracle, MySQL, PostgreSQL databases.
• Cloud Hosting: AWS hosting setup, integration, and migrations.
• Collaboration Platforms: Slack administration and API integrations.
• Technical Support: Expert troubleshooting for both software and hardware issues.
✅ I’m a skilled problem solver who adapts quickly, ensures smooth IT operations, and is driven to achieve results. Whether it’s setting up infrastructure, supporting your team, or building digital tools, I deliver solutions that fit your needs.
Mohamad Tarek K.
has worked
.
$35/hr
100%
Job Success
Available now
Offers consultations
Start of list.
End of list.
✅ Top-Rated Salesforce Architect & Developer | 14+ Years of Experience
If you're looking for an elite Salesforce expert who can architect, develop, and optimize high-performing Salesforce systems, you’ve landed on the right profile.
🔹 Why Hire Me
With 14+ years of hands-on experience, I’ve delivered end-to-end Salesforce solutions for startups, SMBs, and enterprise clients across the US, UK, and Canada.
My expertise spans across Salesforce CRM, CPQ, Einstein AI, Sales Cloud, Service Cloud, Marketing Cloud, Pardot, and custom app development always with a laser focus on performance, scalability, and ROI.
From complex Apex logic, Lightning Web Components (LWC), and automated marketing journeys to Commerce Cloud and third-party integrations I’ve done it all, and delivered results.
💼 Skills That Make Me Stand Out in Search
Salesforce | Salesforce CRM | Salesforce CPQ | Salesforce Sales Cloud | Salesforce Service Cloud | Salesforce Marketing Cloud | Salesforce Einstein | Salesforce Lightning | Apex | Visualforce | Pardot | AppExchange | Commerce Cloud | Omnichannel Automation
🧠 What I Can Do for You
● Salesforce Architecture & Custom Development (Apex, LWC, Aura, Flows)
● Advanced CRM Customization: Page layouts, validation rules, triggers, flows, automation
● CPQ Implementation & Customization: Product rules, pricing, quote generation
● Einstein Analytics & Lead Scoring: AI-powered business insights
● Salesforce Marketing Automation: Journey Builder, Email Studio, Pardot
● AppExchange App Development & Security Review
● Omnichannel Setup: Live Agent, Web-to-Case, Case Routing
● API Integrations: REST/SOAP, MuleSoft, AWS S3, DocuSign, Mailchimp, Zoom, SightCall
● Data Migration & Optimization: Large volume data handling and clean-up
🏅 Certifications
🎓 Salesforce Certified Solution Architect
🎓 Certified Integration Architect
🎓 Certified Platform Developer I & II
🎓Certified Sales Cloud Consultant
🎓 Certified Service Cloud Consultant
🎓 Certified Experience Cloud Consultant
🎓 Certified Advanced Administrator
🎓 Certified Marketing Cloud Email Specialist
🌍 Trusted by Clients in US, UK, and Canada
I’ve worked with dozens of clients globally across multiple industries, B2B, B2C, Finance, Healthcare, EdTech, and more, with a proven track record of 5-star results.
⚡ Let’s Work Together
If you’re looking for a certified Salesforce powerhouse who can turn your business goals into smart, scalable Salesforce solutions, message me today.
Associated with
IDEFFORT SOFTWARE SOLUTION PRIVATE LIMITED
$10/hr
97%
Job Success
$20K+ earned
Start of list.
End of list.
If customer support feels chaotic, systems are messy, and follow-ups keep falling through the cracks, you don’t need more tools, you need clear systems and ownership.
I help SaaS companies, eCommerce brands, and service-based businesses stabilize customer support and automate day-to-day operations by cleaning up CRMs, fixing broken workflows, and building simple automations that keep execution moving without constant manual effort.
The result is fewer fires, clearer workflows, faster responses, and founders who can finally focus on growth instead of chasing tasks.
This often includes automations using tools like Zapier, GoHighLevel, and ManyChat to reduce repetitive work and keep systems reliable.
My name is Seun, and I’m a Top Rated Customer Support, SaaS Operations, and Automation Specialist with over 5 years of hands-on experience supporting founders, startups, and remote teams across multiple time zones.
I don’t just respond to tickets or complete tasks, I take responsibility for outcomes, clean up broken workflows, manage priorities and follow-ups for leadership, and make sure nothing slips through the cracks.
Most clients come to me when:
– Their support inbox feels out of control
– Customers keep repeating the same issues
– CRMs, helpdesks, or automations aren’t properly set up
– Projects stall because no one is tracking follow-ups
– Founders are still personally handling admin, scheduling, inboxes, or execution
I step in, fix the foundation, and keep things running reliably.
📌 Customer Support & Client Experience
I handle day-to-day customer communication with clarity, empathy, and consistency.
– Hands-on email and chat support using HelpScout, Zendesk, Intercom, Gorgias, Freshdesk, MS Dynamics 365, and Shopify-based workflows
– Clear, human responses that reduce frustration and build trust
– Ticket organization, tagging, and workflow improvements
– Technical troubleshooting and escalation handling
– Support processes that reduce repeat questions, churn, and unnecessary refunds
– SaaS customer support for subscription products, onboarding, billing issues, renewals, and account troubleshooting
📌 CRM, Automation & Systems Support
I help clean up, automate and maintain the systems that power your business.
– HubSpot, GoHighLevel, Kajabi, Zoho CRM setup and support
– Contact management, tagging, and segmentation
– Funnel and landing page updates
– Zapier automations for CRM workflows, lead routing, follow-ups, and internal notifications
– ManyChat flows for social media dms/comments, lead capture and routing
– Practical use of AI-assisted tools to enhance CRM workflows, documentation, support responses, and internal operations without sacrificing quality or accuracy
📌 Executive & Operations Support / Project Coordination
Beyond support, I help founders and teams execute consistently and stay organized.
– Executive assistant support including inbox management, follow-ups, scheduling, and task prioritization
– Task and workflow coordination across teams
– Project tracking in Notion, Asana, Monday and ClickUp
– SOP creation and process documentation
– Follow-ups, handoffs, and accountability so work actually gets finished
– Daily admin support that keeps operations moving without micromanagement
If you need someone who can run execution and support leadership without constant supervision, this is one of my strongest areas.
📌 WordPress & Website Maintenance
Reliable technical support that keeps your site stable and updated.
– Plugin updates and small fixes
– Elementor edits and layout tweaks
– Basic HTML/CSS adjustments
– Ongoing site monitoring and maintenance
I work best in environments where clarity, ownership, and communication matter. Once expectations are set, I don’t need micromanagement to deliver consistent results. I think in systems, not just tasks, and I operate like a true right hand, not just a task taker.
✅ Non-Technical Reasons Clients Hire Me
– Clear, timely communication
– Calm under pressure, even with frustrated customers
– Strong ownership and accountability
– I don’t need hand-holding to get things done
– Easy to work with across time zones
⚙️ Technical Reasons Clients Hire Me
– Proven experience supporting SaaS, eCommerce, and service businesses
– Multi-channel customer support workflows
– CRM, workflow, and automation experience across multiple platforms
– Project coordination and operational execution
– Tech-savvy without overcomplicating systems
– Reliable troubleshooting and process improvement
– Executive assistant support and operational execution
If you’re looking for someone who can own your customer support, stabilize operations and systems, support leadership with execution, and keep everything moving without stress, I’m ready to help.
Click Invite to Job, and let’s fix what’s slowing your business down.
Associated with
GigForge
$600+
earned
$30/hr
100%
Job Success
$100K+ earned
Offers consultations
Start of list.
End of list.
Technical Security Expertise:
- Vulnerability Assessment and Penetration Testing (Nessus, OpenVAS, Acunetix)
- Security Operations (Wazuh XDR & SIEM, AzureAD PAM & DLP, Darktrace NDR & EDR)
- FortiADC Load balancer with WAF & Barracuda Email Security Gateway.
- Network Security (FortiGate Firewall, Cisco FTD)
- Backup and Recovery (Veeam, Azure Site Recovery, Symantec Backup Exec, DPM)
Cloud Expertise:
- Architected and supported secure, scalable cloud solutions across AWS and Oracle Cloud Infrastructure (OCI) using core compute, networking, storage, and IAM services.
- Designed and implemented multicloud architectures (AWS–OCI) with secure VPN/IPSec connectivity, workload optimization, and high availability.
- Applied cloud security best practices, including IAM least privilege, network segmentation, encryption, logging, and compliance aligned with CIS benchmarks.
- Optimized performance, availability, and cost through capacity planning, monitoring, automation (IaC concepts), and cloud best-practice frameworks.
System Administration:
- Active Directory, Group Policy, Exchange Hybrid (On-Prem & O365)
- VMware VCenter, Citrix XenDesktop, Postfix Email Gateway, Squid Proxy
- SCCM Auto push installation & MDT (Microsoft Deployment Toolkit)
Automation and Tools:
- Powershell, Scripting (Python), Docker (Guacamole, BookStack)
- JIRA, Freshdesk Ticketing System, RD Web for remote platform
Soft Skills:
- Leadership and Team Management
- Meticulous Reporting and Documentation
- Cross-functional Collaboration
Arefin I.
has worked
.
United States
$130/hr
100%
Job Success
$600K+ earned
Offers consultations
Start of list.
End of list.
With over a decade in IT and a specialization in Jamf and mobile device management, I deliver top-notch expertise to streamline your deployments and automation processes.
🥇Expert-Vetted
✅ Highest earnings & rating for Jamf Freelancer
✅ 100+ Jamf Pro deployments
✅ 60+ Intune deployments
⚙️ Zero-Touch Deployments: Expert in macOS setups with DEPNotify & Jamf Connect Notify
⚙️ Advanced Scripting: Enhance Jamf workflows with custom scripts
⚙️ Jamf Connect & SSO Integration: Seamless workflows with Okta, Entra ID, and GSuite
⚙️ Custom Scripting & pkg Creation: Tailored solutions for your unique needs
💼 Okta SSO | 💼 Entra ID SSO | 💼 Google Workspace Federation
⏱ Full-time Independent Freelancer
🏢 Supporting deployments and automation for 5 large Jamf MSPs.
🗣 Communication is key – I prioritize clear and consistent communication to ensure project success.
A diverse Systems Engineer with 11+ years of experience in developing and maintaining IT systems, and 10 years of experience in mobile device management. Technical expertise spreads across server and backup administration, cloud security, software support, asset management, vendor management, and customer support. Specializes in saving man-hours and money for the enterprise.
Kyle E.
has worked
.
$70/hr
100%
Job Success
Available now
Start of list.
End of list.
My name is Russell Giniger and I have over 15 years of implementation experience with CRMs/Support Desk Platforms such as Zoho, Hubspot, Pipedrive, Freshworks , HighLevel, Salesforce and Zendesk.
All of my projects involve scope, implementation, QA. training, post launch optimization and support for CRM, VOIP Cloud Telephony, Support Desk with Omni Channel, marketing platforms and reporting/analytics.
I have also implemented VOIP telephony systems with Omni Channel communication such as Nice Incontact , Ring Central, Talk Desk, Zentalk, Twilio, Justcall and Fresh Caller as well as speech analytics systems such as Call Miner. . I have also set up call marketing tracking with Ringba, Calltrackingmetrics and CallRail
I have extensive experience in lead management, building pipelines, workflows, automations and implementing API integrations both custom and with zapier. I am also experienced in setting up CRM fields and data structures to implement reporting, analytics, dashboards and KPI’s needed to manage any business
In addition, I have worked on CRM marketing strategies for email marketing, SMS, PPC, SEO, Lead Gen, Retargeting, Affiliates and Phone Call Campaigns.
I have worked with clients in various industries such as healthcare, financial services, home services, home goods, construction, travel/hospitality, real estate, and e-commerce.
I have also implemented CRMs, Support Desk with Omni Channel and Voip Dialers for Contact Center operations both remote and physical location. In addition, I have managed domestic and international Contact Center operations teams (sales, customer service and tech support) training, workforce management, quality assurance, business intelligence and recruiting.
CRM Implementation- Hubspot, GoHighLevel, Monday, Salesforce, Zoho, Pipedrive, Zendesk and Freshworks (Freshsales and Freshdesk_. Workflow automations, help desk/ ticket case management, leads, contacts, accounts, knowledge base, customer portals, custom integrations and with zapier, sales pipelines, inventory management, e- mail marketing, marketing campaign management, SMS, telephony integration, accounting integration with credit card and ACH processing, reporting and analytics
Cloud Based Telephony – Nice Incontact, Five 9, Fresh Caller, Ring Central - functionality such as call recording, skill based routing, queue management, predicative outbound dialer, lead management, call back scheduling, dispositions and agent status tracking/reporting Work Force Management Integrations with Telephony as well as CRM and Telephony integration for screen/script pops
Call Center Consultant for inbound, outbound, sales and service- recruiting, training, quality assurance, team leaders, reporting, coaching and development. Virtual Call Center or center with physical location
Speech Analytics Platform Implementations- Automate quality assurance process with Call Miner Platform
$65/hr
100%
Job Success
$100K+ earned
Offers consultations
Start of list.
End of list.
🚀 𝐓𝐨𝐩 𝐑𝐚𝐭𝐞𝐝 𝐏𝐥𝐮𝐬 | Multi-Cloud Architect & Senior IT Engineer | $100K+ Delivered on Upwork
With 10+ years of hands-on experience across Microsoft Azure, AWS, GCP, Microsoft 365, and cybersecurity, I help businesses modernise their IT infrastructure, secure their cloud environments, and maintain compliance. My clients trust me to design resilient systems, lead complex migrations, and deliver enterprise-grade outcomes with clear communication and full accountability.
I hold Microsoft's highest-level certifications including Azure Solutions Architect Expert (AZ-305) and Cybersecurity Architect Expert (SC-100), alongside AWS Certified Solutions Architect Associate, AZ-500, AZ-104, and CCNA. This rare combination of multi-cloud depth and security expertise means I can own both the architecture and the security posture of your environment.
🌍 𝐌𝐲 𝐁𝐚𝐜𝐤𝐠𝐫𝐨𝐮𝐧𝐝
I began as a systems administrator and evolved into a multi-cloud architect supporting clients across finance, healthcare, SaaS, legal, and retail. I have led migrations of 22 servers from Hyper-V to AWS across 15 accounts, built production Python automation frameworks managing AWS infrastructure at scale, deployed full hybrid Azure/M365 environments from scratch, and designed security postures that align with SOC 2, HIPAA, PCI-DSS, and ISO 27001. My Upwork success led to launching Burnette Tech Solutions, a boutique MSP delivering managed IT, cybersecurity, and compliance services to clients across the US, UK, and Caribbean.
✅ 𝐖𝐡𝐲 𝐂𝐥𝐢𝐞𝐧𝐭𝐬 𝐂𝐡𝐨𝐨𝐬𝐞 𝐌𝐞
• I design resilient, compliant IT systems, not just fix issues.
• Certified: AZ-305, SC-100, AZ-500, AZ-104, AWS SA Associate, CCNA, CAPM, ITIL v4, CMI Level 5.
• 10+ years of experience, including significant time in MSP environments managing 1,000+ endpoints.
• Real production results: server migrations, Python automation at scale, hybrid cloud architecture, security hardening.
• Trusted partner mindset: long-term relationships, clear documentation, measurable outcomes.
• Consistently praised by clients for professionalism, organisation, and technical depth.
🔧 𝐓𝐞𝐜𝐡𝐧𝐢𝐜𝐚𝐥 𝐒𝐭𝐚𝐜𝐤 & 𝐒𝐞𝐫𝐯𝐢𝐜𝐞𝐬
☁️ Cloud & Infrastructure
Microsoft Azure (AZ-305): VNets, ExpressRoute, App Services, Key Vault, Logic Apps, Monitor, Sentinel, Defender for Cloud
AWS (Solutions Architect): EC2, S3, RDS, Lambda, IAM, VPC, CloudWatch, multi-account management
GCP: Compute Engine, VPC networking, IAM, firewall configuration
Microsoft 365: Intune, Entra ID, Defender, Teams, SharePoint, Purview, Exchange Online
🔒 Security & Compliance
Microsoft Purview, Endpoint DLP, Sensitivity Labels, Information Protection
CrowdStrike, SentinelOne, Defender for Endpoint, Mimecast, KnowBe4
Firewalls: Fortinet, Cisco, SonicWall, Meraki, Ubiquiti
MFA, Conditional Access, PIM, RBAC, VPNs (Sophos, Tailscale, OpenVPN)
SOC 2, HIPAA, PCI-DSS, ISO 27001, NIST alignment
🖥️ IT Operations & Support
RMM: NinjaOne, N-Able, Kaseya, ConnectWise Automate
Ticketing: ConnectWise, Halo, Freshdesk, Autotask
Documentation: IT Glue, Hudu, Guru
Virtualisation: VMware vSphere/vCenter, Hyper-V
🗄️ Backup & Continuity
Veeam, Datto, AWS Backup, disaster recovery planning and testing
⚙️ Automation & Scripting
PowerShell, Python (boto3), Bash, Terraform (Azure/AWS), Git/GitHub
Production AWS security group automation across 15 accounts
Cloud workflow automation, policy enforcement, IaC deployments
👨🏾💻 𝐇𝐨𝐰 𝐈 𝐖𝐨𝐫𝐤
• Act as your embedded technical partner, guiding architecture, security, and strategy.
• Every project closes with clear documentation so you own your environment, not just the outcome.
• Focus on security, uptime, and business continuity, keeping your environment audit-ready and resilient.
• Available for long-term MSP partnerships, one-time migrations, security assessments, or ongoing infrastructure support.
📩 Let's connect. Whether you need a multi-cloud migration, a Microsoft 365 deployment, a full security posture review, or a long-term IT partner, I am ready to help you build something that works and lasts.
— Esaias B.
Associated with
Burnette Tech Solutions | Managed IT & Cybersecurity Partner • Cloud & Compliance • Network Management
$100+
earned
$69/hr
100%
Job Success
$1M+ earned
Available now
Offers consultations
Start of list.
End of list.
*** Proud of my UpWork Expert-Vetted profile, only granted to the top 1% — pre-screened by Talent Managers and experts in their field. ***
As a Senior Learning Technology Consultant with over 250 successfully completed projects in the e-Learning Software Development industry, I bring over 14 years of experience in learning technology solutions. My expertise now encompasses the strategic integration of AI-driven learning technology tools to deliver advanced and more efficient strategies for implementation, administration, and enhanced user journeys for end users of Learning Management Systems (LMS).
I have managed and lead Learning Tech Consultant, Project Management, Design, and Engineering Teams focused on LMS creation, customization, and implementations with systems such as Moodle, Capsule LMS, Totara, Mahara, Paradiso LMS, CrossKnowledge Learning Suite, LearnDash, LearnWorlds, eFront, and Talent LMS. Furthermore, I specialize in the creation of interactive SCORM courses using authoring tools like Articulate Storyline and RISE. My focus is on supporting the delivery, enhancement, and maintenance of Compliance Certifications and Continuing Education (CE or CEU) content and material via SCORM across various industries, now with a keen understanding of how AI can optimize these processes for all various roles within an LMS.
I am committed to upholding the highest quality standards within organizations and ensuring the application of proven Learn Tech industry practices and best practices tailored to your specific LMS. I have a strong track record of providing impactful input to Fortune 500 corporations, State Universities throughout the US, government organizations, and global small and midsize businesses by optimizing live systems and guiding the evolution of internal processes, e-learning tools, platforms, and their content, now with an emphasis on leveraging AI for improved efficiency and user experience.
I am deeply invested in continuous growth and contribute through leadership, process development, and detail-oriented Project Management skills as a bilingual Senior e-Learning Consultant and Learn Tech Project Manager for your team and project. I am particularly excited about leveraging AI-powered solutions to drive innovation and efficiency in your learning ecosystem and am eager to become a key contributor to the success of your organization and all projects we collaborate on.
Digital Learning Solutions, LXP, LMS and e-Learning Content Services (including AI-Driven Enhancements):
LMS Selection, Scoping and Implementation Consulting (including identification of AI-powered features and integrations)
Upgrades (Moodle LMS / Totara LMS)
Revamping sites or LMS
LMS Administration and governance (including AI-driven automation and insights)
LMS Theme Creation or enhancement
LMS plugin development, creation, installation and maintenance (including AI-powered plugin recommendations)
LMS Multi-tenant
LMS Custom Development (including integration of AI functionalities)
LMS Data integration (SSO, User Provisioning, Enrollment, and Completion records / Exports & Imports)
LMS KPI Identification and Success Campaigns (leveraging AI analytics for deeper insights)
LMS Localization and Translation
LMS Mobile App creation & Implementation
Salesforce and LMS Integration
Woocommerce and LMS integration
Magento and LMS Integration (Moodle, and Skyprep)
Zoom, Webex, BBB and other meeting tools and LMS integration
SCORM Interactive course creation for LMS
Creation, enhancement and maintenance of Compliance Certifications, and Continuing Education (CE or CEU) content and material via SCORM (exploring AI tools for content generation and personalization)
Ready to deploy and customize content sources (Videos, Interactive content, PDFs, eBooks, Study Material)
Experienced in the Following Learning Management Systems LMS:
Moodle, MyQuest, Capsule LMS, eFront, Totara, Mahara, Paradiso LMS, CrossKnowledge Learning Suite, Blackboard, LearnDash, IOMAD, Talent LMS, Matrix LMS, Litmos, Lessonly, LearnWorlds, Open Edx, Kajabi, Skyprep, Thinkific, and Ellis.