I've supported 20+ Airbnb listings end-to-end and keep tenant communication, rent tracking, maintenance coordination and guest support in one clear system, so your rentals stop running on memory. Managing rentals shouldn't feel like chasing rent, chasing tenants, chasing guests and chasing vendors. The problem usually isn't the property, it's the system behind it. For 3+ years I've run day-to-day operations for US property businesses across California, Pennsylvania, Alabama, and a UK landlord in Builth Wells. Fix the system and the chasing stops. WHAT I RUN FOR YOU: TENANT & GUEST COMMUNICATION Fast, professional replies to tenants, applicants, guests and owners, with nothing left on read. Fewer complaints, smoother renewals, better reviews. RENT TRACKING & BILLING RECORDS Rent rolls, payment confirmations, late-payment flags and monthly income summaries kept current in Google Sheets, Stessa or AppFolio. You always know what's in and what's missing. MAINTENANCE & VENDOR COORDINATION Every request logged from report to completion: quotes, scheduling, vendor follow-up, owner updates. Faster fixes, fewer repeat complaints. AIRBNB & SHORT-TERM RENTAL SUPPORT Guest messages before, during and after stays, booking and check-in coordination, cleaner handoffs, daily property reports. A steady guest experience without you glued to the app. PROPERTY & LISTING ORGANIZATION Listings accurate across Airbnb, Vrbo and Booking; leases, records and SOPs filed so any new hire can take over in a day. WHY OWNERS STAY WITH ME 🍀My Experience: 20+ Airbnb listings end-to-end at JWF Ventures (PA); Multi-property operations at Wealth Partners (CA); Property Management with Jarek Chu RE (AL); Full short-let optimization support for a UK landlord in Builth Wells. 🍀B.Sc. Estate Management: I understand properties, leases and money flow, not just admin. 🍀Available: during US/UK business hours, with fast replies and coverage for urgent issues after hours. 🍀Everything documented: weekly owner summaries, logs, SOPs. The files are yours, not mine. TOOLS & SYSTEMS Google Sheets, Excel, AppFolio, Stessa, Airbnb, Vrbo, Booking, Guesty, Hostaway, Lodgify, Hospitable, Zillow Rental Manager, Zapier, Airtable, ClickUp, Trello, Monday, Asana, Slack, Google Workspace, DocuSign, Dotloop AVAILABLE For one-off cleanup or ongoing support, 20-40 hrs/week, start this week. If your rentals run on memory and message threads, message me 📩 I'll reply with a clear week-one plan. Invite me anytime; I respond fast.

🌟 Top Rated Plus freelancer with over 32,000 hours worked and 160+ satisfied clients Are you searching for a proactive and reliable Administrative Virtual Assistant to take ownership of your daily operations with accuracy, attention to detail, and minimal follow-up? I help STR businesses, and service-based clients, keep their daily operations organized and running smoothly. My experience includes property listing optimization, revenue management and back-office support to enhance bookings across OTA platforms like Airbnb, Vrbo etc. Clients value Faisal for being detail-oriented, dependable, and responsive. ⭐⭐⭐⭐⭐ "Faisal is an integral part of our team. He has incredible attention to detail and asks all the right questions. His ability to pick up new tasks and understand processes and their implications makes him stand out amongst his peers...” Kristina M. | Director, Targeting Operations at EAB My focus is simple: keep your backend operations clean, accurate, and running smoothly so you can focus on growth. ☑️ 𝐒𝐞𝐫𝐯𝐢𝐜𝐞𝐬 𝐎𝐟𝐟𝐞𝐫𝐞𝐝 𝗦𝗧𝗥 𝗟𝗶𝘀𝘁𝗶𝗻𝗴 𝗢𝗽𝘁𝗶𝗺𝗶𝘇𝗮𝘁𝗶𝗼𝗻 & 𝗥𝗲𝘃𝗲𝗻𝘂𝗲 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁 ▸ OTA Channel Optimization (Airbnb, Booking com, VRBO) ▸ Improving online presence, ranking and listing quality ▸ Revenue Management using PriceLabs ▸ STR Pricing Strategy Development ▸ Pricing Audits 𝗚𝘂𝗲𝘀𝘁 𝗖𝗼𝗺𝗺𝘂𝗻𝗶𝗰𝗮𝘁𝗶𝗼𝗻 ▸ Providing check-in/check-out instructions ▸ Handling guest questions, requests, and support issues during their stay ▸ Identify and resolving guest or operational issues ▸ Schedule and coordinate maintenance tasks with the team ▸ Follow up on task completion with guests 𝗤𝘂𝗮𝗹𝗶𝘁𝘆 𝗥𝗲𝘃𝗶𝗲𝘄𝗲𝗿 & 𝗖𝗼𝗻𝘁𝗲𝗻𝘁 𝗠𝗼𝗱𝗲𝗿𝗮𝘁𝗼𝗿: ▸ Quality Assurance - Approving, rejecting and escalating content like text, images or videos ▸ Data Annotation - Identify and label relevant data by following detailed guidelines. ▸ Content Reviewer: Reviewing and approving product reviews for publication after QA 𝐁𝐚𝐜𝐤 𝐎𝐟𝐟𝐢𝐜𝐞 𝐒𝐮𝐩𝐩𝐨𝐫𝐭 ▸ Email & chat support ▸ Back Office Operations Support ▸ Virtual administrative support ▸ Inbox and calendar coordination ▸ Excel & Google Sheets Reporting ▸ SOP creation and Workflow documentation ▸ File Organization & Google Drive Management ▸ General administrative and operational support ▸ Salesforce, HubSpot, Airtable, and Zoho CRM support 📞 Send me a message or invite and let’s discuss how I can support your operations. Best Regards | Faisal Bashir

Clarissa Catalino, Administrative Support | Customer Support | Sales & Marketing | Lead Generation | Graphic Design | Social Media Management | Property Manager | General VA | Executive Assistant I am a highly skilled and results-driven Virtual Assistant with a strong background in customer service, sales, lead generation, property management, and administrative support. With hands-on experience across various industries and platforms, I specialize in streamlining operations, enhancing customer interactions, and boosting overall efficiency for growing businesses. 💼 What I Offer: 🔹 Property Management (Airbnb, Booking.com, VRBO, MrBnb) – Proven expertise in managing listings across multiple short-term rental platforms, including guest communications, handling bookings and inquiries, coordinating cleaning and maintenance schedules, calendar and pricing management, and ensuring high review ratings. Skilled in managing guest issues, calls, and resolutions with professionalism and speed. 🔹 Customer Support & Retention – Experienced in handling inbound/outbound calls, chat support, email inquiries, retention strategies, and appointment scheduling to ensure positive client experiences and long-term relationships. 🔹 Email & Calendar Management – Efficient in inbox management, professional correspondence, scheduling, and ensuring smooth daily operations. 🔹 Sales & Lead Generation – Strong background in cold calling, upselling, cross-selling, handling objections, and closing deals confidently. 🔹 Social Media Management & Content Creation – Skilled in building brand presence, engaging audiences, and designing impactful graphics using Canva and Adobe Photoshop. 🔹 Administrative & CRM Support – Proficient in data entry, research, CRM tools (HubSpot, Pipedrive), order tracking, and payment processing to support back-end operations. 🔹 Market Research & Competitor Analysis – Capable of delivering actionable insights, trend analysis, and strategic recommendations for business improvement and market positioning. I am proactive, detail-oriented, and adaptable, committed to delivering top-notch results. Whether managing short-term rentals, supporting your customers, or running day-to-day admin tasks, I bring a high level of professionalism and dedication to everything I do. Let’s work together to elevate your business operations and achieve your goals! 🚀

Airbnb Virtual Assistant | STR CoHost | Short-Term Rental Specialist for Guest Communication, Listing Optimization, Dynamic Pricing, Property Management & Full Property Operations Your portfolio is growing… but operations still depend on you being available for everything. Guest messages pile up. Cleaners need briefing. Pricing needs adjusting. Listings need updating. And nothing moves unless you push it. That is the operational weight I lift through STR systems management, guest experience strategy, and scalable co-hosting support. Most Airbnb VAs focus only on replying to messages. I manage the operational ecosystem that determines whether your listing climbs the rankings or quietly fades. That means: ✓faster response rates ✓cleaner turnovers ✓stronger reviews ✓protected Superhost status ✓less host dependency ✓scalable operations I think like an operator, not just a virtual assistant. I work with hosts, co-hosts, and property managers who need more than someone to answer guest messages. They need operational support that actually protects their revenue and reputation. What I Help Hosts Manage: →Guest Communication & OTA Management: Fast, professional responses across Airbnb, VRBO, Bookingcom, WhatsApp, and direct bookings to protect your response rate, ranking, and Superhost status. →Turnover & Maintenance Coordination: I brief cleaners, schedule vendors, and flag issues before the next guest ever sees them. No surprises, no complaints. →Listing Optimization: Titles, descriptions, photo sequencing, and amenities reviewed through the eyes of a guest and fixed to stop quietly losing you bookings. →Dynamic Pricing & Revenue Management: Pricing adjusted around seasonality, local demand, and competitor gaps so you stop leaving money on the table during your best weeks. →Damage Claims & Review Management: When something goes wrong, I handle it calmly and strategically so your reviews and reputation stay protected. →PMS & Channel Management: Comfortable inside Hostaway, Guesty, Hospitable, OwnerRez, and PadSplit. I plug into whatever system you're already using and contribute from day one. →STR Operations & SOP Management: I work inside your existing systems. If you don't have them yet, I help you build them so the business stops depending entirely on you. Who I Work With: • Individual Hosts • Scaling Hosts with Growing Portfolios • Co-Hosting & Property Management Companies • Real Estate Investors Entering Short-Term Rentals • Hosts Recovering from Listing or Review Issues • Busy Owners Who Need a Reliable Operational Partner I manage the moving parts that protect your rankings, your revenue, and your sanity, so you stop being the bottleneck in your own business. If you need an Airbnb Virtual Assistant who can step in, learn your operation, and take the weight off your plate, I am happy to chat. Send me a message or click the "Invite to Job" button. Talk soon.

I help Airbnb hosts, property owners, landlords, and property managers run their properties stress-free. I handle property management, guest and tenant communication, customer support, Airbnb and rental property listings, listing optimization, booking and calendar management, maintenance coordination, scheduling, and day-to-day administrative support to keep your properties running smoothly and your guests happy. 💯 I've helped manage 80+ short-term rental properties, supporting hosts with the daily operations that keep bookings coming and properties guest-ready. Recently, I helped move properties from 40% to 90% occupancy by focusing on listing performance, pricing, and guest experience. As an Airbnb Co-Host, Airbnb Virtual Assistant, and Property Manager, I can help with: ✔ Guest & Tenant Communication ✔ Customer Support & Issue Resolution ✔ Airbnb & Rental Property Listing Creation ✔ Listing Optimization & Vacancy Management ✔ Booking, Calendar & Availability Management ✔ Tenant Screening & Application Support ✔ Lease & Rent Administration ✔ Maintenance & Work Order Coordination ✔ Vendor & Contractor Coordination ✔ Property Inspections & Move-In/Move-Out Coordination ✔ Pricing & Revenue Management ✔ Review & Reputation Management ✔ Administrative Support, Scheduling & Email Management ✔Business Operations & Client Management 🔧🧰Tools I work with: Airbnb, VRBO, Booking, Guesty, Hospitable, Hostaway, OwnerRez, Lodgify, Breezeway, Turno, PriceLabs, Beyond Pricing, Wheelhouse, AirDNA, AppFolio, Jobber, Cloudbeds, Buildium, Propertyware, Yardi, Rent Manager, DoorLoop, Uplisting, Little Hotelier, and QuickBooks. ⭐⭐⭐⭐⭐“Blessing has been a great find for my Airbnb and me. She is a brilliant asset to my business. Highly recommended.” Jordan, Verified Airbnb Host Send me your listing link and tell me your biggest headache right now. I'll take a look and tell you where I see the biggest opportunity to improve. Invite me to your job!

I am a highly experienced virtual assistant and property management specialist dedicated to maximizing the profitability and operational efficiency of short-term rentals (STRs) on platforms like Airbnb, VRBO, and Booking.com. **Core Qualifications** My background provides a robust foundation for excellence in property management and client communication: --5 Years STR/Property Management: Proven track record in operational management and optimization, successfully overseeing up to 85 rental units. --5 Years Business Process Outsourcing (BPO) & VA: Expertise in high-volume, professional communication with exposure to US, UK, and Canadian client accounts. --Academic Edge: Bachelor's Degree in Psychology, leveraged to execute sales-oriented guest relations that foster loyalty and increase repeat bookings. Technical Proficiency: Fluent in essential property management systems, including Lodgify, Hostaway, Pricelabs, AirDNA, and all major channel managers. Strategic Value Proposition: I execute a comprehensive strategy focused on revenue growth, operational excellence, and asset protection: Revenue Optimization: Implement dynamic pricing strategies using Pricelabs and AirDNA to enhance occupancy rates and Average Daily Rate (ADR). Exceptional Guest Relations: Deliver a gold-standard guest experience, maintaining a 100% inquiry response rate within 3-5 minutes. Highly skilled in complex complaint resolution and conflict management. Operational Integrity: Oversee end-to-end property workflow, including precise listing creation, calendar synchronization, maintenance coordination, and scheduled professional turnovers (Turno). Risk and Reputation Management: Successfully manage security deposit claims (AirCover), mitigate damage exposure, and have a demonstrated ability to formally dispute and achieve removal of unwarranted reviews. Administrative Excellence: Available for full-scope virtual support across necessary time zones, 12 hours per day, 7 days a week. My proficiency includes a typing speed of 55 WPM with 98.2% accuracy. I am prepared to seamlessly integrate into your operations and provide the professional, reliable support necessary to elevate your portfolio's performance. I welcome the opportunity to discuss how my expertise can contribute to your property goals.

I handle the full operational layer of short-term rental properties so you don't have to. Guest communications resolved in minutes, pricing adjusted around real demand, disputes handled before they reach your reviews, and every check-in coordinated without you touching it. 8 years of STR operations across the USA, UK, Europe, Canada, and Australia. I know exactly what keeps Airbnb properties profitable, and what quietly destroys them. If your rental portfolio is managing you instead of the other way around, read on. What I manage for you: 🟢 Guest Communication & Experience: I handle all guest touchpoints across Airbnb, VRBO, Booking .com, and direct booking platforms. Response times stay under 60 minutes around the clock. Every message is professional, accurate, and on-brand for your property. Issues get resolved before they escalate into bad reviews. 🟢 Dynamic Pricing & Revenue Optimization: I actively manage your nightly rates using PriceLabs and Wheelhouse, building pricing strategies around local demand data, seasonal patterns, competitor positioning, and event calendars. The objective is RevPAR maximization, not just high occupancy. Full occupancy at the wrong price is a revenue loss. 🟢 Listing Creation & SEO Optimization: I build and optimize Airbnb and VRBO listings with algorithm-aligned titles, keyword-driven descriptions, and photo sequencing that converts browsers into bookings. I audit listings regularly and refresh content as platform algorithms evolve. 🟢 Cleaning & Maintenance Coordination: I manage full turnover scheduling between guest checkouts and check-ins. I coordinate cleaning crews, track property inspection checklists through Breezeway, log maintenance issues, and escalate repairs immediately with the appropriate contacts. Your property stays guest-ready without you being the middleman. 🟢 Guest Vetting & Property Security: I screen guest profiles and booking inquiries based on your house rules and risk thresholds. I monitor noise levels through Minut and NoiseAware integrations, and review camera activity on Ring Doorbell and Blink systems to identify unauthorized guests, excessive occupancy, parties, smoking, or any activity that puts your property or Superhost status at risk. 🟢 Dispute Resolution & Review Management: I document and submit Airbnb case claims, handle guest complaint escalations, and prepare chargeback evidence. I manage your host reputation proactively and apply compliant review removal strategies where Airbnb's policies allow. A single unaddressed dispute can cost you Superhost status. I make sure it doesn't. 🟢 Smart Lock & Remote Access Management: I remotely manage Schlage, August, and Yale smart lock systems. Guest access codes are set, monitored, and rotated per your security protocol. Lockouts and access failures get resolved in real time, regardless of what time zone your guests are in. 🟢 Channel Manager & Multi-Platform Operations: I work daily across Hostaway, Guesty, Hospitable, Lodgify, OwnerRez, and Eviivo. Calendar synchronization, consistent rate management, and inbox organization across every platform you're active on. No double bookings. No rate discrepancies. 🟢 Reporting, Payment Monitoring & Admin: Weekly and monthly performance summaries, occupancy reports, payout tracking, issue logs, and any administrative or ad-hoc operational tasks your portfolio requires. You stay informed without being in the weeds. Tools I work with: Airbnb | VRBO | Booking .com| Hostaway | Guesty | Hospitable | OwnerRez | Lodgify | Eviivo | Breezeway | PriceLabs | Wheelhouse | HostBuddy AI | Minut | NoiseAware | Ring Doorbell | Blink Home | Schlage | August | Yale | Slack | Google Workspace How I work: Every service I provide runs on documented SOPs built from 8 years of real operational experience. That means consistent output quality, structured escalation paths, and no dropped balls when things get complicated, because they will. I work with hosts and property managers across the USA, UK, Canada, and Australia. Time zone coverage is part of the service. Who I work best with: Hosts with 6 or more listings who need a reliable operations partner, not someone to check messages twice a day. Property managers scaling across multiple platforms. Co-hosting clients who want full operational delegation with clear accountability. Your guests need answers at 2 AM. Your pricing is probably wrong right now. Your cleaner just cancelled. And you're managing all of it. Send me a message. Tell me your portfolio size, the platforms you're on, and the one thing about your operations that's costing you the most time or money. I'll tell you directly what I can solve and how.

I’m an experienced Upwork Top Rated Airbnb Co-Host and Vacation Rental Virtual Assistant, specializing in Short-Term Rentals (STR), Property Management, and Airbnb Arbitrage. With over 2 years of expertise, I help property owners maximize bookings and revenue on platforms like Airbnb, VRBO, Booking.com, and Furnished Finder. Services I Provide: Airbnb Listing Setup & Optimization Full Airbnb, VRBO, and Booking.com listing setup Optimized titles, captions, and descriptions for better search rankings Dynamic pricing optimization to increase revenue and occupancy rates Automated guest communication systems for efficient responses Coordination with contractors and cleaners for quick turnovers Airbnb Arbitrage Property Sourcing Expert in sourcing profitable Airbnb arbitrage properties using platforms like Zillow, Trulia, HotPads, and Realtor.com Crafting professional landlord-pitching scripts for property acquisition In-depth market research and analysis to find high-demand rental locations Short-Term Rental Property Management Channel Manager setup and calendar management across multiple platforms Handling guest communications and providing exceptional customer service Coordinating maintenance, repairs, and cleaning schedules Onboarding and managing cleaners, contractors, and other service providers My Mission: I help property owners, real estate investors, and entrepreneurs maximize their rental income while reducing the workload of daily management. Whether you need an expert Airbnb co-host, help with Airbnb arbitrage or optimization of your short-term rental business, I am here to provide comprehensive support. Tools & Software Expertise: Property Management Platforms: Airbnb, VRBO, Booking.com, TripAdvisor, Furnished Finder Operations: Turno, Lodgify, Guesty for Hosts, Hospitable, SmartBNB, TurnoverBNB Task Management: Asana, Slack Smart Locks: Yale, Remotelock, August, Kwikset, Schlage Payment Systems: Stripe Property Management Systems (PMS): Buildium, Rent Manager Creative & Productivity Tools: Canva, Adobe, MS Office, Google Workspace AI & Automation: ChatGPT 4.0 Why Hire Me? Proven success in increasing Airbnb occupancy rates and property visibility Expertise in Airbnb arbitrage, sourcing high-demand properties, and pitching landlords Exceptional guest communication and problem-solving skills Proficient in managing vacation rental platforms and tools Fast learner, adaptable to any new tools or systems Available 30+ hours per week across EST/PST time zones Let’s work together to optimize your Airbnb business, find profitable arbitrage properties, and streamline your property management operations. Ready to get started? Send me an invite or message to discuss how I can help! Favour

Upworks Top Rated Plus Badge oDesks top 5% contractor. (with DUAL MONITOR setup) 63000+ Hours of work experience My main area of expertise is vacation rental management. I have vast experience of managing Short Term Rentals on Airbnb, Homeaway, VRBO, Tripadvisor, Flipkey and Booking dot com. I am very quick in responding to the guests inquiries, updating calendars, and keeping track of upcoming reservations. I contact the upcoming guests to answer if they have questions and give them directions how to get to the unit etc. I know tricks to get response rate higher and making sure your listings appear in search results etc.

Hello, I'm Jamaal, your reliable remote property manager and virtual assistant. I have a strong track record of successfully managing properties on various platforms, including Airbnb, VRBO, Booking.com, Trip Advisor, and Expedia. I bring a wealth of expertise to address your property management needs. I work with multiple clients across US, UK, Canada and Europe. I can bring value to your business and provide extended hours of service. What I Offer Here's a summary of my primary responsibilities: Guest Communication: I excel in efficient communication with guests, utilizing various channels, including calls, emails, OTA messaging, and SMS, to ensure guest satisfaction. Property Maintenance & Cleaning: I handle scheduling and coordination with maintenance professionals, implementing strict cleaning protocols to maintain property hygiene. Guest Screening & Booking: I screen potential guests to ensure they meet your specific criteria, securing bookings that maximize your property's revenue potential. Issue Resolution: I efficiently troubleshoot any problems that may arise during guests' stays, prioritizing their comfort and contentment. Calendar Management: I manage listing calendars and availabilities across platforms, reducing the risk of double bookings and optimizing occupancy. Reviews: I manage guest reviews by writing and responding promptly, enhancing your property's online reputation. Claims Handling: I handle Airbnb/VRBO claims when necessary, protecting your interests. Software Proficiency I'm well-versed in property management software such as Guesty, Hospitable, Hostaway, Hostfully, OwnerRez, Breezeway, Turno, and organizational tools like TaskRabbit, Asana, Monday, Trello, along with communication tools like Ring Central, OpenPhone, and Google Voice. Why Choose Me With keen attention to detail, outstanding organizational skills, and an unwavering commitment to excellence, I'm dedicated to streamlining your property management. I understand the intricacies of the industry and am here to help you achieve success. Let's discuss how I can elevate your Airbnb Arbitrage or vacation rental business. Together, we'll create a memorable guest experience and maximize your property's potential. Feel free to reach out, and let's get started!